My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

This company is a frickin joke!!!... Always asking to pay fees but never delivered my important…read morepackage!!!....waste of my money and time!!!... Useless!!!

Wreckless driver. Speeding to cut to the far left then far right, in a rush for what bra. Unreal…read more 1 star because I had to select 1

Support local! This company is amazing, super responsive, fast, friendly and professional. Have…read moreused them for faxing and shipping before and today to have some programs printed. Emailed them late this morning and they are already ready for pick up. You cant get better than that! And the pricing is very reasonable.

Whether it's shipping a pkg or making a poster/ banner, Kyle and Shelley are always so friendly and…read morehelpful ! I recently asked them to do a large poster for a graduation! I couldn't be happier with the awesome job they did!

Top notch shipping company. Organized, professional, responsive and experienced. We had a large…read moreshipment come in from overseas and these guys handled it really well.

For the last year Ive walked to United Cargo front counter, waited 30 to 45 minutes, shipped my…read moreboxes in air conditioned relative comfort, and left Now the counter agents are saying I have to ship via the un air conditioned warehouse next door. Now Im waiting 25 to 30 minutes sweating my ass off in a warehouse! Warehouses aren't for customers! What the hell United, dont you care about your customer's comfort? We spend $600 a day at United Cargo, you should not be making customers wait in a sauna for any length of time! Looking for a nee carrier to ship our boxes with

If I could give negative stars I would. United Cargo is the most unproffessional company I have…read moreever dealt with. They broke the nose clean off of my professional racing paddle board (worth $2200) and offered to reimburse me $50 for it. If you care about what you are shipping: a pet, a board, etc. THESE PEOPLE SHOULD NOT BE TRUSTED. Please for you're own sake, avoid this business at all cost and chose another company. I will be taking this claim to higher management within the company. This will not be over until I am reimbursed the full $2200 that they owe me for DESTROYING my board and preventing me from racing that weekend. STAY AWAY FROM UNITED CARGO

i think it is the place that provides the best service for loading cargo and also operates…read morecontainer pickup and drop off and storage room. good.........

Yikes, they forgot about my inquiry and I followed up. At…read moreleast 1.5 customer call service.

Worst Service. Very Rude. We Opened A PO Box At Aiea Post Office. The Chinese Worker At The…read moreCounter Was Very Rude. He Misprinted Another Customer's Paperwork. He Looked At It And Let It Drop To The Floor. We Asked If We Needed That Document. He Replied With A Smirk "Not Really" All The Clerks Are Rude, A Customer Asked Why The Medium Priority Flat Rate Box Cost $95. It Should Be Around $40. They Started To Argue. The Clerk Started Quoting Bible Verses. The Customer Grabbed The Box And Stormed Out Of There. Terrible Service!

TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

Purchased a solar generator from both Sam's Club and QVC. Paid for entered my address and process…read morewas completed. So I thought. Both purchases were cancelled and refunded due to shipping to Hawaii was prohibited. So I called Aloha Air Cargoto see if they could bring in the unit from LAX to HNL. They could not. However the referred me to Hawaii Air Cargo and and even gave me the name and number for Debbie.the Sales Representative. Called her made the initial contact. She sent me an email with specific shipping instructions for the store to deliver the unit to the LAX Office in Inglewood, CA. Delivery was done on the 5th of June, a Friday. On Monday morning I get call a call the unit is ready for pick up at the HNL location and for a reasonable price. I was stoked to have been introduced to this services and will be using it again. Hawaii Air Cargo Delivered! Thank you Debbie and Thank you to Hawaii Air Cargo Freight Forwarders.

HAC is like family. Their customer service is the best. Very efficient. Very friendly staff…read more Shipping to Hawaii is always costly, but when you're a regular customer, they have great rates.