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    Pioneer Crossing East Pool

    4.0 (1 review)

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    2 months ago

    Helpful 4
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    Love this 6
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    People searched for Dog Parks 1,243 times last month within 15 miles of this business.

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    Neighbors

    Neighbors

    4.1
    (53 reviews)
    13.1 mi

    A day pass is $25 when a full month is $50. I went for the first time today and paid for the day…read morepass, then tried to convert it to a membership. They said I needed to pay the $25 and then start the membership next time for $50. Not a great policy. The rules say you shouldnt bring your own food or beverages, but inside there's just a self-serve pod coffee machine and some bubbly waters. Loved the shade, turf, fans, attendants. Didnt try the wifi. So close to being awesome, but not there yet.

    This business is a prime example of an oxymoron. A business meant to harness compassion, operates…read moreunethically behind closed doors. I was a member for over one year. I paid $40 a month and was happy with the environment. I must admit on a surface level, this is the best dog park in Austin. Amenities include a completely astroturfed playground, large flatscreen TVs, and fans for each of the guests. Caution, the glamour hides ugly business practices. Come to find out, the women employees get paid less than the male employees. The owner consistently disrespects his employees by yelling at them. I've seen employees cry because of the way he treats them. My experience: Many dog parents throw birthday celebrations for their pet. We're all responsible and we clean up after ourselves. They're peaceful celebrations. I had the decency to ask for permission to throw my dog a birthday party. They told me they were going to charge me a $500 fee even though I wasn't asking for anything beyond permission. I purchased gifts to give out for all attendees. my generosity was met with malice. Mid-celebration the owner texted me a long, unfriendly message telling me to FaceTime them. My membership was then suspended, but I guess they decided to revoke it without communication. They continued to charge me for the membership, even though I no longer had access. They chose to lose my business of over one year, which amounts to almost $500, over a dog's birthday party, generous of all guests. Choose wisely where you spend your dollars. A membership here supports unethical practices.

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    Pioneer Crossing East Pool - dog_parks - Updated July 2026

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