Ordered a $1600 light, found out from our contractors the light we picked wouldn't work, so asked…read moreto swap it out for a different light BEFORE we even got the light, and they charged us $400 restock fee, even thought they never gave me the light.... Go somewhere else, there are plenty of other businesses that aren't jackasses

I will never shop here again as I agree with the other review--sneaky and poor customer service. We…read moreordered a ceiling fan and wanted it to have a light. the first service person failed to order the light kit, delaying installation. they offered to have it shipped to our house then after it was ordered told me oops sorry--you will have to come to the store--my time and effort. They ordered it for me with different set of rules than I agreed. Seems they should ship it to our house, but alas... never again!

Only obtained an estimate, but they installed anyhow while I was away…read more Problem here was that I already signed on/paid with their competitor. They absolutely will not return calls or emails.

Two years in a row they show up weeks before the agreed upon scheduled install appointment. Both…read moreyears they have been told to call the week before install. Both years the same "we forgot excuse" Not a well run business and the quality of light is sub par and will burn out before the holidays. Good luck getting them out to replace the bulbs...

Amazing experience - really helped us when we were in a bind, very professional, effective and fast.read more

Technician Zach Bruender from Norske Electric, Inc. inspected my home and told me that the…read morefollowing issues required repair: Overstressed/pulled underground service conductors Correction of the low-voltage meter bond wire to the bond block/bridge Coordination with Xcel Energy I was quoted more than $2,000 for this work. Because my home is less than 10 years old, the quote seemed unreasonable, so I obtained a second opinion from another licensed electrician. I was informed that the underground service conductor issue was the responsibility of Xcel Energy, not the homeowner. I contacted Xcel Energy directly, and they inspected the issue and completed the necessary work within two days at no cost to me. Based on these facts, I believe I was asked to pay more than $2,000 for work that either was unnecessary or was the responsibility of the utility company rather than the homeowner. In my opinion, this was a serious attempt to charge me for work that I did not need to pay for. I strongly recommend that anyone receiving a costly estimate for service entrance or meter-related electrical work obtain a second opinion and contact their utility company before authorizing repairs. Basically, Zach/ Norske Electric, Inc. try to scam me for 2,000

I recently visited Lappin Lighting for the first time two weeks ago to look for light fixtures for…read moreour basement remodel. I will admit, at first I was skeptical. I imagined extremely expensive fixtures with no discernable difference from the Big Box stores in quality. Well, I was wrong. From a price standpoint, some fixtures are only slightly more expensive than big boxes. However, the quality of the product and the customer service more than make up for it. We got exactly what we wanted for our project and could not feel better about the decision.

We have purchased several items from Lappin lighting over the years, most recently approximately 10…read moreyears agofor a remodel. Their customer service is unbelievable. One fixture failed after a number of years and they replaced it without question. When there was a problem with the replacement fixture years thereafter they again replaced it without question. Where else in today's world can you get such fabulous customer service. Of course, their selection of lamps and fixtures is terrific too.

Amazing team - worked closely with us on redoing our internet and home audio system. Upgraded to…read moreoutdoor speakers and SONOS, which has been amazing. Great service and follow up. Had small problem with remote and they came right out and fixed right away. Highly recommend this team!

From the owner: Performance, Meet Aesthetics…read more Are you thinking about updating your basement and turning it into a dream-worthy entertainment space? When you choose Acoustix Audio Video in Savage, MN, you're guaranteed top-of-the-line assistance with your custom technology systems. This home automation company has over 25 years of industry experience, making them the area's go-to choice for entertainment system installations, repairs, and more. Make your space the one to beat by getting in touch with Acoustix Audio Video. Call them at (952) 826-8999 to schedule a consultation with this home automation company or visit their website or Facebook page for information. After the install, we provide one-to-one training along with complete keypad and RF (radio frequency) remote customization.

Very professional. Note there's a minimum charge of $400. They do come out and anyalze your problem…read moreand offer quote for free No charge if you don't hire them.

I had an overhead kitchen light fixture that wouldn't turn on from a 3-gang dimmable light switch,…read moreeven after changing the bulb to an LED dimmable one. The company sent out a supposedly trained technician (at no initial cost) who showed me with a light meter that two of the wires in the gang had power, while the one to the overhead light did not. His initial estimate was over $400; I requested a lower estimate, and after consulting with his boss, he came down to $378. That seemed very high for work that he thought would take about 10 minutes. I had an independent electrician take a look; he tested the wires in the switch, and said THERE WAS POWER! He then tightened the light bulb in the fixture, and it worked fine. The Plugz tech either didn't know what he was doing, or he was fabricating the problem.

Had a great experience with Damyans. We live in a 1905 home and had the entire thing rewired. Matt,…read moreAndre, and Issac were very easy to work with. Communication was effective and timely. I feel they went above and beyond to meet my needs and adjustments on the fly. Adding additional outlets, dimmers, switches where there weren't any etc. Andre was very informative and helpful through the process. I appreciate the ease in which the home rewire was despite the scope of the project. Thanks to Andre and team for the excellent work. Would use again and again.

Third time. Service was good but sadly they've moved to a price per service model and no longer…read moreoffer time and material pricing. Paid $500 for two light fixtures to be replaced- two hours labor. We provided the materials. Now the tech was a master electrician which was nice but even incorporating fixed overhead and labor costs, $250 an hour is insulting. Time to find a new electrician, I guess.