I've used this moving company in the past and they worked so neat and fast. The price was…read morereasonable, so thank you! I am looking forward to using your services again!

wow! Serge Zolo and D just left my house after 2 hours of moving furniture into other rooms and…read moreother furniture and odd sized heavy items into my very crowded garage. I was impressed with their business like demeanor and courtesy. when they were delayed by traffic, Serge called to tell me they'd be 20 minutes late and arrived at that time We have multiple flights of wooden stairs, a very tight landing. The furniture was bulky and they did all the problem solving in order to get the job done. what pleased me enormously was how beautifully they loaded the many items into the garage. Secure, compact and no wasted space. A really good experience and reasonably priced!

Temperature controlled storage at a reasonable price. Staff was helpful when we contacted them…read moreinitially and reliable when we had to stop our storage for only 2 months. We gave them a date of when we wanted to stop our service and since it was less than the full 2nd month, they gave us back a few bucks to compensate. The storage facility is very secured. Its a one code to use thats easy to memorize as its your own code to get into the facility, out of the facility, and use the elevator. Unfortunately when youre moving things out and into the elevator, its timed. So you have to rush to use the code, get yourself into the elevator, and click that floor button. Side note: there is limited parking inside so if youre having a lot of people help you, be mindful.

I wanted to update my review now that I've been using this facility for about a year or so. My rate…read moredid go up after a year of usage, however given the security, cleanliness and overall professionalism of the facility, I feel that the price is reasonable. Overall, I'd highly recommend this facility to anyone looking for a safe, clean and reliable place for storage!

Terrible communication. I almost changed my mind about them, but then was contacted by a…read more"supervisor" who was very responsive before the move. The originating move from Texas was fine. The trucker turned out to be a complete liar, which we learned when so much of our stuff was waterlogged. Good thing the movers at our final destination (Washington state) took video of water pouring into the truck in the rain. During the move into our new place I tried to get hold of Bellhop via phone (AI assistant- super annoying, didn't result in a call for 5-6 hours) and text. They completely dropped the ball. By a miracle, our stuff arrived in ok shape, even though the boxes were soaked. I only filed a claim for an expensive linen lampshade, even though we did end up with some scratches on the furniture. Just got back the claim result: they are offering me ONE DOLLAR AND TWENTY CENTS. My annoyance and disgust with this company is very, very high. Awful.

Bellhop Moving is a deceptive brokerage (not a direct moving company) that intentionally…read moreunderquotes customers to lure them in, only to inflate charges by 350% or more after services are rendered. The kids they hire as "movers" are not professional or qualified movers, and they even admitted underquoting is standard practice for Bellhops. The company makes no effort to be transparent about pricing. They quoted me 4 hours to move a 750 sq. ft. apartment just 3 miles, with only one large furniture item (a 3-seat couch) and total possessions that filled only half a truck. The move ended up taking nearly 11 hours, and with all charges, the cost exceeded $3,000--an outrageous, predatory scam. When I reported these serious issues mid-move, Bellhop lied about sending help and never followed up. Post-move, they falsified documents sent to my credit card company, falsely claiming more movers were present and that I never complained -- despite extensive communications proving otherwise. The Better Business Bureau (BBB) has been trying to hold them accountable for years due to an overwhelming number of similar complaints (1.2-star rating, 131+ complaints), but the Attorney General office has not yet taken action. This company is a scam, a bait-and-switch operation, and a consumer nightmare. If you value your time, money, and sanity, hire one of the many alternatives to Bellhop Moving.

The guys that came out to help me were amazing. They absolutely hustled getting my stuff moved…read morefrom my house to a smaller apartment. I'm sorry about the heavy AF mattress, guys! Scott (the manager, I guess?) could chill out a little though. He was asking for final payment while we were still unloading...and my arms were full!!! But still, I would not hesitate to recommend these guys.

Alex's moving crew was fantastic. His crew was a subcontracted crew and were given an unfair…read moresituation by Eric (or Derrick, not sure which as he mumbles from an extra chin). This review is for Alex's moving crew only and is the complete opposite of how it is to work with Eric/Derrick at AllMySons, which will make you feel like showering twice from feeling dirty after interacting with him.

Expect your rent to be raised consistently and for a hefty amount (ours went up 50% the first year…read morethen another $50 a month the next). They do not honor web-posted prices (my unit is being advertised at $54/mo but they are charging me $80/mo). They do not return phone calls. The chat is useless as all they do is pass your information to the location so they can call you back (which they won't). Zero interest in customer satisfaction - 1000% interest in profit. UPDATE: got somebody to call me back to tell me why the website price is lower than what I'm paying. She said the "website price is to lure new customers and they will get a rate increase to match what I'm paying in six months." I mentioned that the website doesn't state any of this and she says they don't have to. Well, there you go.... buyer beware!

Staff here is great, we got a good deal, and the place is nice and clean throughout. Security seems…read morepretty good, but we've only been here a few months

We moved from a 4 bedroom house in Federal Way to a 3 bedroom apartment in a Des Moines retirement…read morecommunity. We chose not to move a significant amount of furniture and belongings but we still had a lot to move. We packed everything ourselves so we took responsibility for breakage but only 2 glasses were broken in a box where I did not pack enough newspaper around them. They were scheduled to begin at 8AM on a Thursday and 4 men and the owner of the company showed up right on time. The owner left after checking in and telling me we were in capable hands. Everyone seemed to know each other and they worked like a well oiled machine. I could not believe how much each man carried. Sometimes they would put 6 heavy boxes on a dolly or one man would handle a huge chest of drawers. They worked like demons and took minimal breaks. The truck was loaded by 11:30AM and they were at my new place by 12:30PM and ready to unload. They knew right where to go and what to do but there was some delay because the complex did not initially unlock one of the doors. They had to park the truck outside the building and carry everything through the parking garage, through an interior door and up 4 floors on an elevator. Then they had to carry back the same distance because our apartment was at the end of a hallway. We had a complex bed and set of office furniture that had to be disassembled and reassembled on site and that took some extra time. The work was done by 4:30PM and they billed by the hour for the 4 man crew. The cost was a bit more than originally quoted by that was the nature of the work. Everyone worked hard all day with great efficiency. As we left our old house, the last thing they said to me was to check and make sure we had not forgotten anything and I walked through the house to be sure. In my haste, I overlooked 2 boxes which I later took in my car the next day but more importantly, I overlooked a safe that I could not lift. I called the company 2 days later and explained what happened. they told me they had a crew working in the same retirement complex and sent them over to pick up my safe and stand at no extra charge. These guys are top notch.

This is per hubby who dealt with move as I could not get out of work…read more He said 2 guys showed up with truck and was able to move our 1600 square foot house of furniture, then drove to our storage unit to pick up 1/3 of stuff. 3rd guy showed up there so made for quick loading. Drove to our new home and unloaded. No breakage.

We moved from Seattle to Federal Way. This guys are great on…read morewhat they do! We came from a school housing so we don't really have much furniture nor appliances with us, but, they took good care of everything we have. 5 star for the service - they wrap everything! Including our floor lamp! They work very fast! 5 star for the price - at a 140/hr minimum 2hrs, you cannot beat that! They also have a very minimal gas fee. 5 star for customer service - we had some bumps in regards with time, but the owner along with his employees, made sure that the move will be done on the same day. Cons: This is a small moving company (but hey! Support small business), If the client before your scheduled time gets delayed (they cannot control elevator traffic nor i5 closures), your scheduled time will also be affected. But if you are flexible, they will make sure everything will be done same day! So I guess, make sure your whole day is clear or schedule the first appointment they have which is 7am. But I definitely recommend this company! I'll definitely use them on our next move which will be next year!

Quick and simple moving services. The crew was professional and completed the job on time…read more There were few marks on the wall while moving the sofa, but they cleaned it with wet wipes and it was good as new.

I had such a great experience with this super friends…read more moving company. The team was incredibly fast, efficient, and well-organized from start to finish. They handled everything with care and made the entire process feel easy and stress-free. What really stood out was how quickly they got everything done without sacrificing quality or attention to detail. I felt completely at ease knowing my belongings were in good hands. Highly recommend them to anyone looking for a smooth, hassle-free move! -Sarah

Easy to schedule and work with. We had a last minute need for moving and they scheduled us right…read moreaway. They have accomplished movers who worked well as a team.

Recently I used this company to ship handmade rugs to relatives out-of-state. They did a stellar…read morejob: always answering the phone, picking the rugs up from the rug cleaning establishment, crating them for safety (they can only be rolled, not folded), and getting them to their destination safely. I have also used this company to ship delicate scientific equipment. And they have done it well: equipment arrived at their destination in the condition they were in to begin with. This is a trustworthy company. Perhaps not the least expensive, but definitely worth it to get such valuable items to their destinations safely and intact.

Craters and Freighters are a world class company and shout outs to Shasta and Claudette for their…read moreexpertise and attention to detail. Every step of the way we were informed of our 'priceless' one of a kind artifacts that were shipped from Tempe, Arizona to the Seattle All-Star Game PlayBall Park for our historic exhibit. We also shipped our artifacts from Seattle to California for a smooth transition. We plan on working with this amazing company in the near future. Their honesty, work ethic and promptness deserve the M.V.P. award!

They have packing supplies and friendly service. Call ahead to make sure they have everything you…read moreneed.

This U-Haul location doesn't even deserve to be called a U-Haul. It is actually a former gas…read morestation that has been converted into a shop that does oil changes. The parking lot has a few around town only U-Hauls. They don't sell moving supplies like boxes and tape at this location, they just have keys to a few trucks that can be rented. They were all $20 a day plus mileage, so nothing that can move a whole apartment.