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    Kent Supreme Self Storage

    4.8 (9 reviews)
    Open 10:00 am - 6:00 pm

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    3 months ago

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    Steve L.

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    7 years ago

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    The UPS Store

    The UPS Store

    (38 reviews)

    Since there's no option to yelp ups delivery drivers I'll drop it off here...seems to work for…read morethem! I've been waiting all day for a package I ordered, just like before, the ups driver fails to make the delivery citing delivery attempt was made...but it wasn't. I've tracked the delivery all the way from India and insured the delivery instructions were adequate. I selected the front door delivery at my apartment and included the door code. I caledl UPS customer service, spoke with one representative that I could barely understand due to the language barrier who couldn't give me an alternate pick up address because apparently the driver was still out. I asked to be warm transferred to a manager, meaning the rep would fill the manager in on the details of the call. After holding for 42 minutes I spoke with a supposed supervisor who basically said tough luck, pick it up at the depot tomorrow. I explained to her that I was very disappointed in their overall performance again and insisted they actually attempt to deliver my package tomorrow; I shouldn't have to burn fuel because the delivery driver was unable to do his job. The package was set or for delivery at 8am today and at 1656 it was postponed as an attempted delivery. Inadequate to say the very least! We'll see what happens tomorrow‍. It's Tuesday, as you can see, more incompetence! Just because there's a wifi decal on the sensor doesn't mean you're required to have a key card or fob, illuminate the keypad and enter the code from the delivery instructions!! Today I've been on the phone for 00:28:56 After giving detailed verbal instructions I'm being told that they will be relayed to the driver...after 2 attempts in 2 days my confidence is shaken.

    Excellent support and amazing ups help grateful for your assistance. Always refer these folksread more

    Superior Contents - Photographing and cataloging each item on-site for transparent insurance reporting.

    Superior Contents

    (4 reviews)

    Vera and her team went above and beyond during our most stressful time…read more Their whole team is professional, compassionate, detail oriented and truly care about their customers!! If you need someone to take care of your contents without the worry of anything braking, missing etc. trust these experts to take care of your needs!

    A sales person from this company repeatedly visited our home after canvassing the neighborhood to…read moreevaluate for homes damaged by the bomb cyclone event in 2024. Although she was told that we did not need their services as we had already decided on another company she visited multiple times to hard sell her services. She would not take no for an answer and it was to the level of harassment. After she was told no for the final time, we received a call from Washington L&I regarding a call they received about improper asbestos-related work in our home. We had already tested the home to confirm that there was no asbestos related materials. This resulted in additional work and headache for us to refute this false report. During this disastrous time for me and my family, most of the people we have interacted with have been extremely helpful and understanding. It is unfortunate that there are some people out there who want to take advantage of our misfortune. I do not want an apology or any contact from your business. I want you to stop doing this to people, especially people who are trying to recover from a disaster. P.S. if you are an employee of this business, know that we have video monitoring of our property including of your visits. It will be difficult for you to pretend that you did not continue visiting our home even after you were told no repeatedly. I also filed an information request from the county to confirm the person who falsely reported us for having asbestos related work in our home. It was indeed someone from Superior Contents. These are people who retaliated against us after a natural disaster because we would not hire them when they showed up UNSOLICITED to our home.

    H&k Moving and Storage

    H&k Moving and Storage

    (4 reviews)

    Hector and his crew....they don't speak English. They packed only what they wanted, hiding things…read moreso I wouldn't see them until they were gone. I have been threatened , mocked, and treated like dirt from Hector Alas. Communication with him has resulted in name calling on his part and I have no idea what has become of my belongings. Their prices are astronomical. There was no pre assessment, pricing and date given. They just showed up days before scheduled, with a very small truck. Only two man crew. They took 3 days to pack and doubled the price midway. I had to sign their agreement or they would bring everything back. Very stressful. I had sold my house and was on a timeline to move out. I felt my hands were tied. Hector started his threatening behavior while the Packers were working.. And it continues still to this day. Do not use this company.

    One dude, possibly the owner, showed up to unload. Did not complete set up, did not fulfill…read morecontract. He will chat with you and be extra nice to try to smooth over inadequacies. Damaged many items. Showed up at 6 p.m. instead of 4 p.m and gave us a discount for the 7.5 hours we had to unwrap furniture, help unload items. This is not what we paid over $10,000 for. Excuse after excuse, including ICE etc. Left at 1:30 a.m. Are you kidding me? They think they can take advantage of people. Lawsuit in the works. Horrible company. Do not use for a 2 mile move or across country. Lied about initial delivery date. Story always changes. Complete f ing b.s. McDonald's provides better service than these jokers.

    Kent Supreme Self Storage - selfstorage - Updated August 2026

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