Buying a used car, especially if done like I did from out of state, can be a nerve wracking…read moreexperience. John Loeb at Greenfield Auto Specialists made the entire process simple, easy, and stress free! Working with John was by far the best car buying experience of my entire life! Best of all was the fair price and that the 2019 car I bought looked and felt brand new! I strongly recommend Foreign Car Imports to anyone looking for a used car! -- Jim

Everyone there is very helpful and their prices are very reasonable. I have fixed my car in many of…read moretimes and I have always been very happy with the results. Thank you.

Mark and Bill are the most trustworthy car dealers I have ever met. I brought my car in and asked…read morehow much they could offer. They told me their best price, which was better than the dealerships were offering, but still not enough for me. When I mentioned that I needed more money for the car, they gave me all kinds of helpful advice about how to sell it myself. They stood to gain nothing from all their efforts; all they were doing was helping out a fellow human being. I would trust Mark's Motors in any business transaction.

We just purchased a 2010 GMC Canyon from Mark and his dad, Bill. They are very pleasant to deal…read morewith and their prices are great! My husband has wanted a pickup truck for a very long time, and although we just purchased this truck today, I know he is pleased with the purchase. Mark made it very easy for us and was not bothered by the numerous questions my husband had about the truck! I would recommend checking out Mark's inventory the next time you're in the market for a great used vehicle!

Troy Dietrich and the team at Toyota of Greenfield deserves more recognition than I am able to give…read morewith these 5 stars. Troy is very customer service oriented, friendly, easy to talk too, a great listener, very knowledgeable Toyota rep, helpful with recommendations, and personable. He helped us with our Toyota Extended Service contract, and we are very happy with the services provided by Troy and Toyota of Greenfield. Thanks a Million!!

These were some of the most generous folks I've met. We arrived at the dealership sleep-deprived,…read morehaving been on the road for hours, and all but out of batteries for my EV. The kind folks at Toyota answered our questions about the charging stations, kept an eye out for when the DC fast charger freed up, helped us navigate to it around other cars in a tight spot, and even plugged the charger in for us, knowing how tired and frantic we were feeling. They expected nothing in return--they knew we weren't customers. I can only imagine that their kindness and consideration translates to how they treat customers who walk through their doors.

Just bought a car at Reliance Auto. Amir was very helpful, explained exactly why the car was a…read morereconstructed title, and helped register the car for me. The car runs smoothly and is my favorite car I ever owned (2015 Prius) Very fairly priced, too!

The owner was very nice and upfront about the solution for my car - did not overcharge me or go on…read moreabout other issues that my car is having. Absolutely would go back!

I traded in my Renegade for a Patriot in January. I had to take it in for service after less 2…read moremonths for a noise that I mentioned at the test drive. I was assured it was all ok and gone through thoroughly by their great service team. Well after finally getting it in there, I am told that it's a wheel bearing and the bill is $435. I will be picking it up this afternoon and taking it to my mechanic who I trust and is responsive in getting me in and fixed fast and correctly! I was hoping my experience with them would be a better experience than this.

Company never made good on selling me a defective vehicle, frame cracked after less than 9 months…read moreof driving, still paying for it while it sits in my driveway. Think of a typical sketchy dealership that gets you into a shady deal and this place is that stereotype.

TLDR; I was initially very nervous about buying a car from this dealership - from the start I had…read moremy guard up - everyone has heard the horrible stories about buying from one of these 'sketchy' side of the road used car dealerships. However, my fears were all proven wrong in the end, and I'm now the proud owner of a rare fully loaded Audi that I got a fantastic deal on - under 50K miles for about the private party KBB book. New England Auto let me take the car to a mechanic an hour and a half away, and was communicative with me throughout the process. I think there are probably a lot of really good deals on this lot due to the remote location and small dealership. However, the purchasing process had some flaws, which is why I'm subtracting a star - for the full play-by-play, read on below: ----- I stumbled across this dealership looking for a very hard to find Audi, so I made the hour and a half drive out to western Mass to see it. The car looked great, but they only had one person working there (his name was Corey), and he was nice and let me take it out for a test drive alone. It drove wonderfully, but I insisted on taking it to my mechanic all the way back home, which to my surprise, was allowed. So, I drove it an hour and a half back to my mechanic, who inspected it, and said "This is the cleanest pre-purchase inspection I've done in a long time." There was nothing wrong with the car, it was in great shape! So, I drove back to the dealer, having fallen in love with the car during the essentially 3 hour test drive I had. However, the buying process was not quite as smooth - Kurt wanted to wait for the cashier's check to clear before handing over the title, which I wasn't okay with (again, I had my guard up). In the end, after several calls, I suggested that they call the bank to verify the check was good, and he agreed to deliver the car to me, which they did a couple days later after expediting obtaining the title for me (they did not have the title on-premise). To be fair, my situation was a bit unusual, since I wanted to register the car myself at the RMV (instead of the dealer registering it for me) since I was on a time constraint. You may have a different situation if you want them to register the car for you. Two nice gentlemen delivered the car, and signing the paperwork was surprising quick, it took all of 5 minutes at most. They handed over the title and keys and I had my dream Audi! I've driven it almost a thousand miles, and true to both the dealer's and my mechanic's word, I've found the car to be in excellent condition, aesthetically and mechanically. To Kurt and his employees: I would recommend trying to smooth out the purchasing process a bit more to make future customers feel more comfortable. While I'm sure intentions were good, asking for a holding deposit on the car before I even saw it made me feel nervous (I declined), and I don't feel that my desire to hand over the cashier's check and get the title at the same time should have been met with so much resistance initially. These things can make a big difference when it comes to feeling comfortable when making a purchase this big. Props for letting me drive the car so far to the my mechanic though, and for being accommodating with my unusual situation. Anyways, overall, very pleased to have done business with New England Auto Network, and I would do so again. I got my dream car in great shape, at a great price!

From the first phone call to having my new truck, Hector and the entire team from sales to service,…read moremade it a smooth and easy process, can't thank them enough for everything they did, definitely a great place to buy a vehicle.

Burke Chevrolet has the worst service department of any dealership in Western MA...run as fast as…read moreyou can since if you have a problem with your car and then need to know a ballpark of cost for this repair will not get one because they are just too busy to give you this information - cannot even call you back when a little slower as well...now I understand why I never brought my car to this dealership for any service ever!