We had them replace a well pressure tank in our home, they were in time and did a great job…read morefinishing the replacement as promised.....professional and courteous. 100% recommended for them.

Robert is prompt in returning calls, professional in trouble shooting, and makes expeditious…read moreappointments. Appointments are made on time, workmanship is professional. And price is fair. We have used them in the past, the present, and should the need arise, will use them in the future

Hired them before for my water softener system and they are excellent. Re-hired them to handle my…read morereverse osmosis system and also repair the reverse osmosis faucet leak. They are professional and reliable. Highly recommended.

I needed to get my water testing done and they came out and performed the test. I had some bacteria…read moreso then they chlorinated my well and retested and I was able to pass. They also did some testing and found my old water filtration system wasn't doing anything. I had them install a three tank DROP system and I couldn't be happier. The drop system is fantastic, my water is now soft and rust free. It's nice that it's all Wi-Fi and I can monitor and control it remotely. I highly recommend this business and the DROP system.

This was one was the worst experience I've ever had…read more They said it would take 10 days max, but it took about a month or more. They did not come every day, and when they did come, they would arrive around 3 pm to 5 pm. They would work past midnight. Sometimes finishing around 4 am. I had to apologize to my neighbors and ask for leniency multiple times. The workers left trash (fast food bags and wrappings, and cigarette buds) around, leaving our family to clean up their trash. They also put a black covering on the opposite side of the garage where we moved our items so that they could work. But it was obvious that they did not pay attention and did not care, since the dirt got everywhere, and again our family was left to clean up their mess. The upsetting part is that these are concerns we addressed before we contracted them. And they were happy to LIE and say that everything would be well taken care of. Things get worse when they PARTIALLY COMPLETED the job. They were done covering up the garage concrete and driveway asphalt. ​Asphalt was not done evenly and smoothly. They told us they would come back when the weather got warmer and complete the job, including sealing the driveway. But even after leaving multiple phone calls, sending messages, and an email, we have not heard from them. One of the workers unplugged our freezer, which made all the food rotten and left our brand new freezer smelling like a dead body. My mom and I cleaned out all the food because the workers couldn't breathe near the freezer. they said they would get someone to come the next day to clean it, but it was already spilling over to the ground. How would we just leave it be? They tried to wash the stench away with their power cleaner, but all it did was scratch and break our freezer parts. the smell still did not leave the freezer after my mom and I used Clorox, vinegar, and baking soda. They did not compensate us for our food or our labor time to deal with their mess. They said they would compensate our food worth over $1,500.00 by not taking payment for sealing the driveway which cost $700.00. But it doesn't matter anyway, since they completely ignored our calls and message to schedule the work. The concrete job was also done poorly, there are clumps of concrete that were not smooth out and ruined our garage. I decided to trust their company and decided to go with them since Angi/Angie's List recommended them.

We had water leaking into our basement and the carpet was getting very wet so in a semi-panic I…read morecalled iPlumb around 9am in the morning. The lady I spoke to said she could have someone here at around noon and the technician would call me before they headed over. So I wait till noon and not a word from them...I wait awhile longer and finally call but it goes into voice mail. I leave a message, thinking they would call me back soon. At around 3pm I call again and leave another message, still no return call. I decide to call another plumber so I started calling around. At about 3:30pm, the lady with iPlumb calls back and says they got backed up (of course!) and someone would be calling me soon to let me know they are headed over. I wait about right till 6pm and a technician finally calls me to tell me she is heading over. Here it is six hours past the time when they told me there would be here (noon) when I first spoke to them in the morning. I told her it was too late as I had called another plumbing company and they had someone here at our house within about an hour and a half. In fact the other plumbing company's technician had already arrived and found the problem (broken sump pump) when the iPlumb lady called me to say she was coming over. I think when I spoke with them in the morning, they probably knew that they couldn't get someone here at noon but didn't want me to call another plumber so they told me their tech would be here at noon. Then kept stringing me along until it got too late in the day when they thought it would be too late to get another plumber out. Otherwise someone would have called me around noon to say they were running late.....but I did not hear from them until 3:30pm. They fooled me but they made a mistake because now I have exposed their little game for others to see. Would advise all to avoid this company as am sure I'm not the first they have pulled this on nor the last. Update 3/27/19: Owner Angela saw my recent review and she began a slew of harassing phone calls and text messages. Early Sunday morning (3/24) while we were still sleeping, my phone began ringing multiple times and woke us up. I didn't recognize the number so didn't answer and let it go into voice mail. Later I listed to it and it was iPlumb owner Angela, calling to complain about my review I had left Saturday. I didn't return her call as I thought it very unprofessional and outright rude to call someone early Sunday morning that related a business matter. She could have easily waited until Monday and called on an appropriate day. Later that evening about 6pm, my phone started ringing again but this time from a different number.....again I let it go into voice mail. It was Angela again and she left a 2 1/2 minute rambling message; however I only listed to the first part to see who it was and didn't bother listening to the rest. She called from a different number trying to trick me into answering - a very underhanded thing to do. I didn't return her call and then she started texting me multiple times - basically continuing to harass me for leaving the negative review. I text her back to leave me alone and not to text me again or I report her to the police for phone harassment. She continued to text me even after I requested she stop so I will be filing a police report against her for harassment. I would advise anyone needing plumbing service to avoid this company else you might go through what I did.

Over priced and unprofessional customer service. Not…read moreshowing up on the schedule day, returned in a month without schedule (despite being asked not to come for service ever).

Unbelievably over priced. They don't seem to carry pleated filters either only the spun ones that…read morehave to be tossed sooner than the pleated ones. Be sure to shop around BEFORE you go here.

I don't usually take the time to write reviews, but Crown Plumber in Ashburn absolutely deserves…read moreone. I had a plumbing issue that was starting to stress me out, and from the first phone call, I felt like I was dealing with professionals who genuinely cared about helping -- not just booking another job. They responded quickly and showed up right on time, which already put them ahead of a lot of contractors I've dealt with before. The technician was respectful, knowledgeable, and took the time to actually explain what was going on instead of just throwing out technical terms. I really appreciated that. It made me feel informed and confident about the repair. What stood out most to me was the honesty. There was no pressure to upsell anything unnecessary. They focused on fixing the actual problem and making sure it wouldn't turn into something bigger down the road. The pricing was clear and fair, and there were no surprise charges at the end. The work itself was done efficiently and with obvious attention to detail. Everything was cleaned up afterward, and you honestly wouldn't even know work had been done -- except that the issue was completely resolved. It's hard to find reliable service companies these days, but Crown Plumber exceeded my expectations. If you're in Ashburn and need plumbing work done right the first time, I wouldn't hesitate to call them again. Definitely five-star service in my book.

We have had two experiences with Crown Plumber and the latest was so exceptional I wanted to…read moredocument it here. We had a leak in our basement and believed it to be caused by a toilet leaking. A plumber came (not Crown) and fixed the toilet but the drip persisted. When I tried to call this unnamed plumber back, he said he was out of town for a week. Ugh! Crown to the rescue! I called crown and they sent Elvis over to explore our problem. Elvis quickly determined that the toilet was not our problem and set about exploring other options. After some good detective work, he discovered a very slow leak inside one of our walls. He expeditiously fixed it and explained the cause. This guy knows his business! We also appreciated his being upfront about the cost of his visit had was careful to document the itemized bill. He even carried a book of possible repairs and their cost for transparency. It is hard to find a good plumber but I have high praise for Crown and recommend them without hesitation.

Terry was very personable and provided in depth education on water management systems and was very…read moreknowledgeable and gave solid, fair pricing. Bill F.

I will never recommend this service. While putting in water softner the water line was cut without…read morecutting the water off. This shot water into my furnace completly destroying it. this company wants to pay for parts. My furnace was in perfect shape with every check up done since since purchase. Furnace is $5600 replacement. Heating company said parts would be over $3400. yesterday while pulling the heat air unit they found the wire harness fried also and several other parts destroyed that they can not replace. I believe they should take responsibility for their error. As of yet we have no settlement. I expect them to pay for the furnace air unit which they destroyed. It would be the only right thing to do.

I had work done today by Ulisee Lopez. He had performed the initial inspection weeks ago and today…read morehe performed the work. He was efficient, customer friendly and poised when my property management office was delayed in turning the water back on. I am so pleased to have found this jewel in an industry filled with people without good intentions. I recommend this technician and company 110%. Sammie

Veteran Plumbing Service responded to my service request within a few hours. The dispatcher, Angie,…read morewas very professional and outlined in specific terms what would take place for my service call. Mr. Willie Lopez came with a fully equipped truck, diagnosed the problem, explained what he would do and why he was doing it. Completed the job and I paid a reasonable price for the service - this is a smaller operation that is veteran owned. No high pressure upsell as I found with bigger operators. Competent service provider getting the job done at a fair price. Highly recommended and I will be using them in the future. Thank you Veteran Plumbing and thank you Mr. Lopez.

We had an amazing experience from start to finish. We were dealing with a very dangerous situation…read moreinvolving a water heater that had been installed by our landlord. Once I explained everything to Paul, he came over right away and truly advocated for my family, making sure we had the correct system that was safe for our home. Paul and Matt were at our house bright and early the next morning and handled the installation flawlessly. They both did an incredible job, and I genuinely appreciate their hard work and professionalism. I will absolutely be recommending them to anyone who asks. Thank you again for everything!

"We recently had our water heater replaced by Priority 1 Plumbing, and I cannot recommend them…read morehighly enough! From start to finish, the entire process was seamless, professional, and honestly exceeded our expectations. Initial Consultation and Scheduling: When I first called Priority 1 Plumbing, I was impressed by how quickly they scheduled us for an initial consultation. The team listened attentively to our needs, answered all my questions, and made sure we understood every part of the process. It's refreshing to work with a company that cares about educating their customers, especially when it comes to something as essential as a water heater replacement. Transparent Pricing and Options: The technician explained the different options available for water heaters, from high-efficiency models to tankless options, and provided transparent pricing. There were no surprises or hidden fees, just honest advice about what would work best for our home and budget. We felt completely comfortable with our choice after their guidance. Installation Day: The day of the installation, the Priority 1 Plumbing team arrived right on time, fully equipped and ready to get to work. They took extra care to protect our floors and surrounding areas from any potential damage, which showed us they truly care about the little details. Watching them work, it was clear that this team knows what they're doing - efficient, organized, and highly skilled. Quality of Work and Attention to Detail: They removed our old water heater and installed the new one in record time, yet they didn't cut any corners. Every connection, every adjustment was made with precision. They tested the new water heater to ensure everything was functioning perfectly and took the time to explain the new system's features to us. Their knowledge and expertise gave us complete peace of mind, knowing that our water heater was installed correctly and safely. Customer Service: Throughout the entire process, Priority 1 Plumbing's customer service was exceptional. They followed up after the installation to make sure everything was working smoothly and answered some additional questions we had. It's clear that they genuinely value their customers and stand by their work. Results: Our new water heater has been running perfectly since the installation, providing consistent hot water with improved efficiency. We couldn't be happier with the results and have already noticed a positive difference in the performance of our hot water supply. We feel confident that this new system will serve us well for years to come, thanks to the high-quality installation provided by Priority 1 Plumbing. Final Thoughts: If you're considering a water heater replacement or any plumbing service, look no further than Priority 1 Plumbing. Their dedication to quality, customer service, and professionalism truly sets them apart. We feel lucky to have chosen them for this project and will definitely call them for any future plumbing needs. Thank you, Priority 1 Plumbing, for making what could have been a stressful experience into one that was smooth, efficient, and stress-free!"