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    Pipe Hitter Plumbing

    5.0 (3 reviews)
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    9 months ago

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    2 years ago

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    iPlumb Home Services - Dual tankless install

    iPlumb Home Services

    (47 reviews)

    We were in the middle of remodeling the powder room. My son helped to take the old toilet out, and…read morewas working on taking the sink out, when all of a sudden....WOOOSH!!!! Water was everywhere it seemed, and I panicked. I've never had to call a plumber for emergencies before, so this was challenging for me. Normally, I like taking my time to check companies out, seeing their reviews, and reading customer comments/complaints BEFORE deciding to hire anyone. But I was beyond desperate for help. I called another company initially, who SUPPOSEDLY had emergency/same day services, but was told by the receptionist that they wouldn't be able to get anyone out to my home until the following day, after keeping me waiting to hear (for hours ) whether anyone would be coming out here. Annoying. The next day (after I shut the main water valve off, mopped up all water, taped a heavy duty clear trash bag around the leaking faucet, and ran a portable fan all night to dry the floors/walls out) the plumber arrived. Apparently when my home was first being built, there were some SIGNIFICANT shortcuts being taken (***well-known*** builder's employees foolishly believing I'd never think to remodel at some point, and actually discover these blatant shortcuts). Because of these significant shortcuts, the act of attempting to remove a simple pedestal sink (without issue) became an expensive issue. The plumber from Company X (a review that I STILL need to write) eventually stopped the leaking. Or did he??? He spent more time in his truck, "looking for tools", than actually working to stop the leak (unless he was just trying to make sure that he had enough time pass, to get to 1 full hour, so he could charge the "minimum" fee?). He then returned, fiddled around for about 20 minutes, and was done. I paid a little over $200, but was glad to have the leaking stopped. Or so I thought. About 20 minutes later, I noticed that the sink was STILL LEAKING from a poorly installed cutoff valve. Boy was I pissed. I called Company X right back, explained what was happening, and was told the plumber would return in the am. No such luck. No return phone call either. Companies like these SHOULD NOT be in business, NOR should they be FALSELY ADVERTISING emergency/after hours services. I then went onto Yelp's website, to check Company X's reviews. Boy do I feel like a clown. I see other folks had eerily similar experiences as I did with this company. Never again. Frustrated, I did an internet search of "best plumbing companies in my area", and iPlumb popped up. I had never heard of them honestly, but decided to give a call. Angela was very pleasant, understood my concerns, and sent Mike right out (he drove 40 minutes just to get to my home...). Mike was pleasant, courteous (took his shoes off before entering), explained everything that was happening, and promptly FIXED my leak. Fixed as in, "I WISH a leak would try me", kind of fixed, lol . I was as excited as my dog hearing the word "Greenies", and started asking Mike for an estimate to install both a new toilet and sink. Not only did he provide me with an estimate on the spot, but also gave me a 10% military discount off my total bill for the leak (which BEFORE DISCOUNT was just about the exact same price as Company X, done in HALF THE TIME). I knew then that iPlumb would be my "go-to" plumber from now on. Great company. Great customer service. Great plumber in Mike. Great experience. I'd say my overall experience was pretty freaking great.

    This was one was the worst experience I've ever had…read more They said it would take 10 days max, but it took about a month or more. They did not come every day, and when they did come, they would arrive around 3 pm to 5 pm. They would work past midnight. Sometimes finishing around 4 am. I had to apologize to my neighbors and ask for leniency multiple times. The workers left trash (fast food bags and wrappings, and cigarette buds) around, leaving our family to clean up their trash. They also put a black covering on the opposite side of the garage where we moved our items so that they could work. But it was obvious that they did not pay attention and did not care, since the dirt got everywhere, and again our family was left to clean up their mess. The upsetting part is that these are concerns we addressed before we contracted them. And they were happy to LIE and say that everything would be well taken care of. Things get worse when they PARTIALLY COMPLETED the job. They were done covering up the garage concrete and driveway asphalt. ​Asphalt was not done evenly and smoothly. They told us they would come back when the weather got warmer and complete the job, including sealing the driveway. But even after leaving multiple phone calls, sending messages, and an email, we have not heard from them. One of the workers unplugged our freezer, which made all the food rotten and left our brand new freezer smelling like a dead body. My mom and I cleaned out all the food because the workers couldn't breathe near the freezer. they said they would get someone to come the next day to clean it, but it was already spilling over to the ground. How would we just leave it be? They tried to wash the stench away with their power cleaner, but all it did was scratch and break our freezer parts. the smell still did not leave the freezer after my mom and I used Clorox, vinegar, and baking soda. They did not compensate us for our food or our labor time to deal with their mess. They said they would compensate our food worth over $1,500.00 by not taking payment for sealing the driveway which cost $700.00. But it doesn't matter anyway, since they completely ignored our calls and message to schedule the work. The concrete job was also done poorly, there are clumps of concrete that were not smooth out and ruined our garage. I decided to trust their company and decided to go with them since Angi/Angie's List recommended them.

    Crown Plumber - Garbage Disposal Repair Install

    Crown Plumber

    (53 reviews)

    I don't usually take the time to write reviews, but Crown Plumber in Ashburn absolutely deserves…read moreone. I had a plumbing issue that was starting to stress me out, and from the first phone call, I felt like I was dealing with professionals who genuinely cared about helping -- not just booking another job. They responded quickly and showed up right on time, which already put them ahead of a lot of contractors I've dealt with before. The technician was respectful, knowledgeable, and took the time to actually explain what was going on instead of just throwing out technical terms. I really appreciated that. It made me feel informed and confident about the repair. What stood out most to me was the honesty. There was no pressure to upsell anything unnecessary. They focused on fixing the actual problem and making sure it wouldn't turn into something bigger down the road. The pricing was clear and fair, and there were no surprise charges at the end. The work itself was done efficiently and with obvious attention to detail. Everything was cleaned up afterward, and you honestly wouldn't even know work had been done -- except that the issue was completely resolved. It's hard to find reliable service companies these days, but Crown Plumber exceeded my expectations. If you're in Ashburn and need plumbing work done right the first time, I wouldn't hesitate to call them again. Definitely five-star service in my book.

    We have had two experiences with Crown Plumber and the latest was so exceptional I wanted to…read moredocument it here. We had a leak in our basement and believed it to be caused by a toilet leaking. A plumber came (not Crown) and fixed the toilet but the drip persisted. When I tried to call this unnamed plumber back, he said he was out of town for a week. Ugh! Crown to the rescue! I called crown and they sent Elvis over to explore our problem. Elvis quickly determined that the toilet was not our problem and set about exploring other options. After some good detective work, he discovered a very slow leak inside one of our walls. He expeditiously fixed it and explained the cause. This guy knows his business! We also appreciated his being upfront about the cost of his visit had was careful to document the itemized bill. He even carried a book of possible repairs and their cost for transparency. It is hard to find a good plumber but I have high praise for Crown and recommend them without hesitation.

    Priority 1 Plumbing and Drain Services

    Priority 1 Plumbing and Drain Services

    (19 reviews)

    We had an amazing experience from start to finish. We were dealing with a very dangerous situation…read moreinvolving a water heater that had been installed by our landlord. Once I explained everything to Paul, he came over right away and truly advocated for my family, making sure we had the correct system that was safe for our home. Paul and Matt were at our house bright and early the next morning and handled the installation flawlessly. They both did an incredible job, and I genuinely appreciate their hard work and professionalism. I will absolutely be recommending them to anyone who asks. Thank you again for everything!

    "We recently had our water heater replaced by Priority 1 Plumbing, and I cannot recommend them…read morehighly enough! From start to finish, the entire process was seamless, professional, and honestly exceeded our expectations. Initial Consultation and Scheduling: When I first called Priority 1 Plumbing, I was impressed by how quickly they scheduled us for an initial consultation. The team listened attentively to our needs, answered all my questions, and made sure we understood every part of the process. It's refreshing to work with a company that cares about educating their customers, especially when it comes to something as essential as a water heater replacement. Transparent Pricing and Options: The technician explained the different options available for water heaters, from high-efficiency models to tankless options, and provided transparent pricing. There were no surprises or hidden fees, just honest advice about what would work best for our home and budget. We felt completely comfortable with our choice after their guidance. Installation Day: The day of the installation, the Priority 1 Plumbing team arrived right on time, fully equipped and ready to get to work. They took extra care to protect our floors and surrounding areas from any potential damage, which showed us they truly care about the little details. Watching them work, it was clear that this team knows what they're doing - efficient, organized, and highly skilled. Quality of Work and Attention to Detail: They removed our old water heater and installed the new one in record time, yet they didn't cut any corners. Every connection, every adjustment was made with precision. They tested the new water heater to ensure everything was functioning perfectly and took the time to explain the new system's features to us. Their knowledge and expertise gave us complete peace of mind, knowing that our water heater was installed correctly and safely. Customer Service: Throughout the entire process, Priority 1 Plumbing's customer service was exceptional. They followed up after the installation to make sure everything was working smoothly and answered some additional questions we had. It's clear that they genuinely value their customers and stand by their work. Results: Our new water heater has been running perfectly since the installation, providing consistent hot water with improved efficiency. We couldn't be happier with the results and have already noticed a positive difference in the performance of our hot water supply. We feel confident that this new system will serve us well for years to come, thanks to the high-quality installation provided by Priority 1 Plumbing. Final Thoughts: If you're considering a water heater replacement or any plumbing service, look no further than Priority 1 Plumbing. Their dedication to quality, customer service, and professionalism truly sets them apart. We feel lucky to have chosen them for this project and will definitely call them for any future plumbing needs. Thank you, Priority 1 Plumbing, for making what could have been a stressful experience into one that was smooth, efficient, and stress-free!"

    Pipe Hitter Plumbing - plumbing - Updated June 2026

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