I hired Plumbcrazy to replace my leaking tankless water heater, and I couldn't be more pleased with the experience. The team did an excellent job with the installation and took the extra step of adding shut-off valves on both sides of the unit. That thoughtful upgrade makes it much easier to isolate and service or replace the heater in the future. The plumbers arrived on time, came fully prepared (including wearing booties to protect the floors), and worked efficiently and professionally. I also appreciated that their pricing was the most competitive among several companies I contacted. Overall, a great experience from start to finish. I would highly recommend Plumbcrazy to anyone needing plumbing work. read more

Needed a new water heater. Unlike many companies, Plumb Crazy gave us a price over the phone for the unit we wanted. They sent a detailed and clear written proposal. Once we accepted the proposal, they came out the next day at the promised time. They did a great job installing the new water heater - very professional, timely and neat. They removed our old tank and took away all garbage. Both Scott and Jess were very friendly. Would definitely use them again and refer them to anyone who asks. read more

We are only a few blocks from them, yet are told "We won't service your area." Since this is an area with many rentals and lower income people, most of them not white, that seems to be their reason. Keep that in mind. read more

DO NOT USE!!!! Scott who is the owner was so rude and unprofessional in our home. In the 20 years, we've lived here and had a number of service professionals in our home, I have never experienced anyone so rude and unprofessional. read more

$400 to replace a shower cartridge is pretty steep (Cartridge provided by Plumb Crazy). I Will likely shop around for a more affordable option in the future, but this may just be inflation and the cost of living in America now. Update: after receiving a second opinion and doing some research, I learned the plumber that came out lied to me. Very disappointed and feel ripped off. Plumber was Tony. read more

Called for a quote. They charge $89 to come to your house. They will not tell you over the phone their hourly rates or flat rates. You just have to trust them to give you a reasonable price or pay them $89 for no work done. It just doesn't seem very trustworthy. When they won't give you an estimate for simple plumbing for a toilet it just shows that their intentions are not clear. Based on previous reviews I see how they think about their customers. read more

Came over to my town house and insulted my Wife was more interested in taking pictures of my motorcycle.No call prior to arrival I did the repair myself.Thanks for upsetting My Wife take me out of your Database Would not recommended. read more

The option they sold us will not prevent our future problems. Please read on for details. I was in the basement when water started to pour down from the ceiling. We hastily called Plumb Crazy and they responded immediately. We had not yet sussed out where the water was coming from; they quickly pinpointed that it was from our washing machine. PROS: Arrived Promptly Was Courteous Helped Clean the Water on the Floor CONS: Sold Us a Service Not Related to Our Problem Our washing machine had been rattling and shaking before the incident due to a heavy load (bedding). In fact, we had recently washed all of the bedding in the house, and it had been doing this for days. We suspect that the hose on the machine had loosened based on this use, and this caused the leak. WHAT WE WERE SOLD: Our rubber hoses were replaced with stainless steel woven hoses. We were told the leak was caused by the caps corroding. The hoses were three years old (we had a brand new washer/dryer installed 3 years prior). When I shared my concerns with the owner after they installed the new hoses, he did stop by to give my husband back our original hoses and to show him where there were signs of corrosion. THE PROBLEM: These hoses will do nothing from preventing this same thing from happening again. Stainless steel woven hoses are BETTER at protecting your home from a burst hose. But we did not have a burst hose. For a few dollars more, auto-shut off hoses will prevent massive leaks. This might give us better protection, but this is not what we were sold. What we DO have is a mineral problem in our water. As you can see from the image below, there is a great deal of (mostly) build up (not corrosion) and this build up probably lead to our hoses easily loosening when the machine was off-balance. A water softener or some sort of water treatment might help? Or, the auto-shut off hose. But not the hoses we were sold... read more

I don't give Five Stars ever. By far the best plumber in Leesburg. We had to have a house bib replaced. Daniel, came on time, explained what needed to be done and completed the job in a very timely basis. Due to the location he had to cut an interior wall, he did it neatly and cleaning, therefore I will only need to do minor work to repair. The exterior work was also fantastic, he sealed the bib and explained everything to us before leaving. All work was completed at a reasonable price. If you ever need work done in the area these are the folks to call. read more

I believe everyone should make money and do a job that is mutually beneficial for both parties involved. However, I do not appreciate companies, such as this one, that respond to my Yelp quote inquire by asking me to call them, don't pick up when I do call them, call me back and give me a $1,200 quote for a job that I've been previously quoted (by a plumbing company with great reviews on Yelp) for $299. Don't waste my time, don't try to take advantage of people. If you didn't want the job, don't respond to my quote inquire. Added note 2/21/18: No idea what the response is referring to. I live in Ashburn, VA and I completely demoed my bathroom myself, prior to reaching out for estimates. All I needed was a drain pipe fixed, which I could probably have done myself, with little to no knowledge of plumbing. The drain pipe is exposed because I have already removed the tub. The response by the plumbing company speaks to how they didn't even read what I was looking for. read more

Scott refused to wear a mask in our house. He was really rude about it, even though we asked politely. "I'm not wearing a mask! No way!" We had to turn him away. He made it so weird and antagonistic. The whole situation was bizarre. Not everyone in our home can be vaccinated because of health issues. Called another plumber. read more

We had our garbage disposal causing water to back up in our kitchen sink and the usual workaround my husband does wasn't working. I called them in the morning and was pleasantly surprised when Daniel called and said he was able to get to us much earlier than anticipated. Daniel was professional and found the root cause of the issue and was able to fix it in no time. And left me with a few tips to avoid the issue in the future. I thought the pricing was fair and the service excellent. I wouldn't hesitate to use them again. read more

Great experience from beginning to end. Called Plumb Crazy about a section of pipe attached to hot water heater that showed some leakage, but wasn't leaking at the present. Upon calling Plumb Crazy, I spoke to "Scott", who asked good questions and promptly scheduled my appointment. On the day of the appointment, I got a call from Daniel, who indicated he was on his way. He arrived within the agreed upon appointment window. Daniel inspected the area of concern and said that the leak was probably from when the hot water heater was installed years ago. He said it could probably be left alone, but he could repair it, if it made us feel more comfortable. At no time did I feel pressured. I opted to fix the section of pipe that once leaked and Daniel knocked it out in less than an hour. Plumb Crazy was professional and courteous from beginning to end, and will get my plumbing business moving forward. read more

Had our main line cleaned out for $195.00, next day drains are still clogged. They said they wouldn't guarantee their work even though they advertise they do. I wouldn't use them again! read more

Daniel came over to fix a leaking toilet, gave us options, got us all fixed up... we use these guys all the time, they are great and so is Daniel. These are our go-to plumbers. No reason to bother with anyone else. read more

They have the best service and quality work I've seen. They help me to understand the situation and gave me options of what I could do to fix the problem at hand. I felt at ease in working with them the first time and knew when I had another issue they were the ones I wanted to help me. Honestly, they really worked with me on the whole situation. They will be my 'go to' for any and all plumbing issues. read more

Everyone hopes to not need a plumber and everything is working well in their home. But whenever I have had a problem, Plumb Crazy has come in and were professional and honest. I have had them come out a few times over the years come out and each time I felt like they were fair and honest. I even recommend them to my neighbors. read more

This is hands down the only plumber I'll ever use. Daniel was on time. Professional, clean and explained everything. No surprises just outstanding work. I love the honesty about what we needed to have done. Prices where great. What more can I say than that finally a honest business. read more

I have had a great experiences with Plumb Crazy. I first called after finding them on Yelp and I spoke with Daniel. He talked me through some questions I had about shutting off the water main and he allowed me to send him some pictures of my piping/valves. He sent the pic back to me marked up with hot/cold/irrigation/etc., answering my questions and helping me determine my issue was not urgent and I didnt need a plumber. So, recently, when I heard noises and traced it back to my sump pump going bad which was shaking the pipes in house as it started and stopped, knew who to call. Daniel responded quickly and was at my house in few hours . He ended up staying until 7:30 PM is get the job done. A great option for a local, reliable and honest plumber. read more

Local friends recommended Plumb Crazy and it was the best choice! I called and Daniel came later that morning. What great service!!! Friendly and efficient. I went straight on a social media sight to rave about this company. Thank you so much!!! read more

We noticed some water coming out of our sump pump and called Plumb Crazy. Tony came over the next day and replaced the broken sump pump motor. We appreciated him asking how old the pump was as it was apparently still under manufacturer's warranty so they were able to apply manufacturer's discount towards the new unit. Not something we would have asked as it was beyond the 1year warranty provided by the last plumber. Clearly customer conscious. We used Plumb Crazy last year when we replaced several toilets in the house and was happy at that time as well. Will definitely use again. read more

Had a very bad backed up sink, ppl have been dumping junk down the disposal for years.. Very annoying.. Draino and store bought snakes didn't work.. Called and talked with Scott, talked about what it might be etc and he explained his industrial grade snake usually does the trick and if not to see where we go from there. He came within his estimated time frame and even called before arriving to confirm. The industrial grade snake was awesome and did the trick for years of backed up junk in my pipes lol but seriously, never seen that before and glad I finally made the decision to call a professional. They were Very professional and nice! Would definitely recommend and would use again! read more

These guys are really handy they get the job done in 15 minutes earlier than they imagine. The guys are the best in town I think they deserve better. Call them and don't look back. They are really great. read more

Scott and Daniel are as good as it gets. They resolved our sump pump issues (which was a multifaceted problem) methodically and to our complete satisfaction. I've never worked with a plumber who took as much time, did a better job listening, were more responsive than these guys. The best way I can describe is like a doctor who has amazing bedside manner. Not only do they communicate clearly and quickly, show up on time (every time), and work diligently to resolve issues... they know their sh** and charge a fair price. I will 100% use them as my go-to for all future plumbing issues. read more

Is this the real life? Is this just fantasy? Plumb Crazy managed to get me from Point A(hhhh, my $&^*ing water heater broke!) to Point B(ooyah) in less than 24 hours. I submitted a service request online through their website, received a call the next morning, and a technician was at our place 90 minutes later. Within just a few hours, we had a brand spanking new water heater installed *and* had a minor kitchen faucet issue taken care of. All without destroying my wallet. A-friggin'-plus. read more

This is the third time we've used them and had a great experience once again. It's a great hometown business that I would recommend. read more

Unfortunately, I seem to be the only one with a bad experience. I asked them to perform what I expected to be an easy job. I wanted them to inspect my sump pump and replace two faucets with the exact same faucets since one of them had broken. While scheduling the appointment, I got a bad feeling as I was told that the area received a lot of rain and its possible that there was nothing wrong with my sump pump but that it just couldn't keep up. While that may be true, it is not a great answer. I don't expect to have to worry about my basement flooding every time it rains a lot. If this ended up being true, I would have expected a good company to offer solutions to avoid the problem from occurring again. Upon their arrival, which was quick, and after accessing the situation they claimed that they couldn't do the job and different faucets would need to be purchased. Needless to say, this explanation made no sense and I no longer had faith in their ability to perform work on my home. One of the two guys that came was very nice but the other was a d*ck and unable/unwilling to complete the job. I expect to have many plumbing needs in this house but will apparently need to find someone who is capable of figuring out how to replace faucets with the same exact model. I am gladly taking my business elsewhere. Based on others experience, it seems mine may have been an outlier. read more

Such a reliable professional service company. In the dead of winter, our hot water heater died. As an existing customer with a home occupied by our family with children, they didn't want to leave us without for the weekend and squeezed us in same day on their full Friday schedule. read more

Outstanding service and professionalism. Emailed a service need and got a call back first thing in the morning! The install went smooth and Daniel showed up right on time. The window of the appointment was comunicated through a phone call and an email. Five stars! A few hours after the install I had a question about the water heater and both Daniel and Scott came right over. Now thats above an beyond service. Will be using Plumb Crazy for all my future needs! read more

After my son clogged my toilet, I called Plumb Crazy to see if they could fix it. I called and the receptionist was warm and friendly and got me an appointment for the next morning. The technician called when he was 20 minutes away to let me know he was coming. When he showed up he was professional friendly. After getting briefed on the issues and prior to getting started, he told me what he thought the fix should cost, as well as a best and worst case scenario. I ended up with a best case scenario. I was very happy with the service I received and would recommend them. read more

Our kitchen sink backed up last night. UGH! we called this morning and the plumber got here just after 3:00. Originally, they say between 12 and 3 - but they called back and said it would be closer to 3. How often does that happen!?! They figured out the problem and thankfully had all the parts (including a garbage disposal) they needed in their truck! They explained what they were doing as they went. Very professional and thorough. So happy that we'll start the new year off with a working kitchen sink! I will definitely use them again. read more

This plumber is responsive, fair priced, works quickly and cleanly and will make sure you understand both the problem and solution sets. If I need a plumber in the future these will be my "go to" guys. read more

Highly recommend Plumb Crazy! They were wonderful to fit us in on the same day we called for help. We will continue to use them for future repairs and any projects! read more

Plumb Crazy is a crazy reliable, knowledgable, problem solving plumber. Great service, fair price, nuff said.

So glad I called Plumb Crazy after reading yelp reviews. Daniel came over within the hour. Super honest and did not try to sell me a bunch of unnecessary "repairs." He was very informative and friendly. I will definitely be referring Plumb Crazy to all of my friends and clients! read more

We've used Plumb Crazy twice and have been happy both times. They're a small company (Husband, Wife and one employee). They are available 7 days a week. This most recent time, I called them Friday evening and Frank was there Saturday morning. They charged about $400 to replace 2 stop valves and a shower valve. I was pleased with the work and the price. read more

I select any contractor I need from Yelp and pay close attention to the reviews. And Plumb Crazy has some fans out there! Now I know why! Daniel came over within 3 hours of calling and fixed me right up. Very courteous and professional. Thanks Plumb Crazy!! read more

I have used Plumb Crazy twice and have been more than pleased. They came out the same day I called (non-emergency too!). Once to replace the kitchen sink faucet. Did a great job and very reasonably priced. The second time was to fix a toilet that my son flushed a large plastic cap down. They showed up on time and called beforehand to let me know their ETA (very appreciated) and it was a complicated fix, but they did it! Since it was a tough fix, they gave me several option and estimates to choose from so I knew exactly what I was going to pay. They will be my go to plumbers from now on. read more

We had a garbage disposal and faucet replaced on our kitchen sink. The price was reasonable. The work was quick, neat and professional. Daniel was our plumber, he was very informative about how to maintain the disposal and was very knowledgeable and courteous. Other points that always impress me with any hired professional in our home are: Does a human answer when you call, each time? Yes they did! How quickly can the work be scheduled? Very quickly Does the price compare well? Yes Do they have regard for maintaining integrity of the work area? YES! very much so! Are they professional and able to communicate effectively (English)? YES! And there you have it, 5 stars! I've done all the work for you- now YOU can hire them! read more

Just had these guys out to replace toilet and handle sink disposal. I wish I could do that stuff myself, but as Clint once said, "A man's got to know his limitations." Plumb Crazy was reasonably priced, remarkably polite, and on time. Really nice guys. True local and small business people that you want to do business with. read more