They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place! read more

Saber Cleaners & Alterations - Perfect alteration!! - Dry Cleaning Near Me - Charlotte, North Carolina

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber Cleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber. read more

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Super sweet gentleman helped me the very next day. I would recommend this business to everyone. I will continue to use Saber Cleaners in the future. Great pricing as well.. read more

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items came back in great shape. Thank you, Charles. read more

Saber Cleaners & Alterations did an absolutely phenomenal job on both of my dresses. Mom's Wedding Dress Firstly, I brought in my mom's wedding dress to completely be altered into a shorter dress that I could wear for my rehearsal dinner. It was such a special project - they cut away the top/neckline and much of the bottom and added boning and made sure the top was secure to become a strapless dress. It was so beautiful and I loved the length and the bottom of the dress. They also took some of the beautiful flowers to cover the sides where we removed some from the top. It was definitely a labor of love and all of my friends and family were so happy :) My Wedding Dress I am pretty short (5'), and needed the dress taken in around the bust and waist. They shortened the front but kept the train long and added a bustle for after the ceremony. It fit like a glove!!!! So so perfect and they took such good care of both of my dresses :) They are both so kind and were amazing throughout this entire process. I brought both of my dresses in after Christmas (Dec 2024) and got married March 15, 2025, so they were SUPER quick with everything. I will continue to use them for all of my alterations and cleaning needs. Thank you SO MUCH!!!! read more

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Amazing and fast with the tailoring! Very knowledge and creative when I came in with only 25 days until my engagement party. They resigned even it better than what I imagined. Has been my go to for tailoring and dry cleaners since then. Also, very kind people. read more

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Amazing service, quality, and value as well as being the kindest people! I would recommend Saber for any tailoring or dry cleaning needs

I wore a long formal beaded gown as Mother of the bride at my daughter's wedding. I was concerned about having such a delicately beaded dress dry cleaned. Because of their great reviews I took the plunge. My dress was ready in less than a week, they did a beautiful job and I was only charged 20.00. I'll definitely return. read more

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If you can figure out the pricing this place has, your ahead of the game, a tie is as much as a jacket and as much as a pair of pants but two ties are cheaper than a suit which is a jacket and pants. All with 10 signs that says how much per piece is, plus who makes the consumer pay the cost of the credit card transaction. That's called part of the cost of doing buisness. So many more options. read more

This place offers verbal and physical assault. I had two pairs of jeans tailored in the waist. When the alterations weren't done right, I returned them for repairs and was accused of "cheating him." He verbally berated me for minutes. I left, posted a negative review, and contacted my credit card company for a refund. The wife (co-owner) saw my review and offered a refund. However, they couldn't agree, so he refused. He then offered a refund if I deleted the review, which was never discussed. He berated me again, so I recorded the incident. In the video, he called 911 and claimed I threatened him despite attacking me. I waited for the police, who arrived quickly and identified him as the aggressor because he was arguing and talking over him. Avoid this place, especially if you're black. Edit to my review to reflect owners response: At the time, I was not given a refund. My card was mistakenly charged a second time, and that duplicate charge was refunded. The original charge was only reversed after I disputed it with my credit card company. It was not the head tailor who attacked me and called the police. It was the owner, Charles Saber, as shown in the video. Despite the footage, the co-owner continues to deny it instead of taking responsibility. I stand by my experience. I recommend going elsewhere read more

ALWAYS AMAZING SERVICE!!!! They let me come by after hours to pick up my clothes before I forgot. 10/10

Had some things dry cleaned and a formal dress hemmed. She did an amazing job and the price is unbeatable! I will definitely be returning.

Mr. Charles and Ms. May are the BEST!! Always hospitable and kind. They will rush things when needed and always doing a great job. We have gotten to know each and each visit is a treat. Every time he tailors something I've never had to make any corrections. They always get it right the first time. Glad to have him in Charlotte! read more

Very pleased w the dress! Professional and honest. I will used them again. Very pleased w the dress! Professional and honest. I will used them again. read more

Saber Cleaners & Alterations - Dry Cleaning Near Me - Charlotte, North Carolina

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Perfect fit! They did an amazing job altering my dress to be the perfect fit. Thank you!

I am not usually one to leave a review, but Saber Cleaners is so deserving of praise! I originally chose them for my wedding alterations based off of reviews, and it's easy to see why they have 5 stars. The shop may seem unassuming, but the work is top notch. This powerhouse couple makes such a great team - they are efficient, timely, cost-effective, trustworthy, and they were so genuinely invested in how my dresses came out. The alterations to my wedding gown were perfect. They also transformed my grandmother's 60 year old wedding dress into my rehearsal dress, and I couldn't have imagined it to be any better. I can't recommend them enough! read more

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They were fantastic! It's a family-owned company that provides excellent service. I highly recommend it.

Amazing people & amazing service. Have entrusted these wonderful folks time and time again, and most recently they went above and beyond to press my suit last minute before my wedding. They have our business for as long as we live in CLT. read more

I found and contacted this business via Yelp and was in need of a dress being "let out". Basically, I ordered a gorgeous dress on Shein for $40 & wanted to wear it to a wedding. The largest size was a large, and I needed an XL (in which that size wasn't an option to order). I LOVED the communication from the beginning and was locked in immediately amongst other responses coming back from my initial "project" inquiry. I was quoted one thing, but that amount doubled when I arrived. However, what I initially asked for wasn't the way to fix my problem, and the added fabric on top of a rush order yielded my cost. I ended up paying double what I paid for the dress online, but it was worth it in the end. I was a bit hesitant when I got to the establishment because the friendliness in the messages back and forth wasn't the same in person, and when I asked about a military discount it's as if the audacity of me asking was beneath his liking. Either way, I ask that question at every establishment and a yes or no suffices. At the end of the day, the job was completed perfectly and on time as promised. It was worth the drive into the city for sure! read more

Saber Cleaners & Alterations - Extra material added under arm area by zipper to allow more room in waist/bust. - Dry Cleaning Near Me - Charlotte, North Carolina

I brought in a suit that needed alterations on the jacket & pants. I needed my suit dry cleaned as well. Oh yea, I also required all of that done in 72 hours (I procrastinated, & had a wedding to attend). Owners seem to be good quality people and do great work. I found this place because of the great reviews, so I'm here to pay it forward : ) read more

I don't think I've ever left a review, but this is worth it. I took in a high end dress that I had ruined. Charles did a fabulous job of a very complex repair. I will trust him again with any tailoring needs. read more

This place is reasonably price (cheapest I could find in the area) and excellent quality! Highly recommend. read more

Saber Cleaners & Alterations - Price - Dry Cleaning Near Me - Charlotte, North Carolina

Outstanding experience!! Charles and his wife were very friendly and welcoming and their place of business was very clean and smelled nice. Charles and his wife took their time fixing my Gala dress to the top tier and after a couple of days, all I can say is BEAUTIFUL, PERFECT. You couldnt tell my dress had been worked on. My dress came out AMAZING!! I would definently recommend this business. read more

Great experience. Everyone at the establishment was really nice. The alterations were excellent and I was satisfied.

Great experience! I came here specifically because they had great reviews. I needed 4 pairs of pants hemmed asap. Unfortunately due to my mistake, the pants were hemmed too short. I came back and expressed that I would like them longer. Luckily due to their expertise, they left enough fabric and they redid them on the spot to my liking. I was greeted by name as was every customer that came in. I could not ask for a better experience! read more

I needed my wedding dress altered with short notice and it was an older gentleman (possibly the owner) who assisted me. He was very professional and got the job done! He exceeded my expectations and I would highly recommend them! 10/10 experience. It fit like a glove. read more

Saber Cleaners & Alterations - Wedding dress - Dry Cleaning Near Me - Charlotte, North Carolina

Met a very tight timeline request. Perfect customer service and alteration outcome. 10/10 recommend.

Got my wedding dress cleaned/altered here. I only had to alter to add the bustle and a few small items on the dress, so it was not a major alteration. He also steamed the veil and underskirt of my dress with the dress itself. Everything was super quick and I got back in plenty of time for the wedding. Would definitely recommend for any dry cleaning/alterations. read more

Our son waited until the last minute to get his suit cleaned for an event, and Saber saved the day! They were pleasant and turned around a clean suit in 24 hours for only $25! read more

I went in to Saber just for a suit dry cleaning. I set no time constraints and the suit came back better than when I bought it new. I will go back for an alteration and for some additional cleaning. The price for everything was so reasonable and very very affordable. read more

Saber Cleaners saved me a few weeks before my sisters wedding! They worked a miracle and combined two different sizes of the same dress and it came out perfectly. They communicated and made sure all needs were met. Highly recommend! read more

Saber Cleaners & Alterations - Dry Cleaning Near Me - Charlotte, North Carolina

If you're speeding on E. 4th street, you might miss Saber Cleaners. But I promise once you come here once, you won't go anywhere else. I dropped off a bridesmaid dress on Wednesday evening with hopes of getting it hemmed by Friday evening. I know some alterations take a week or more so I was concerned that this wouldn't be possible. I took my dress to Charles and he said that he could easily hem my dress, and he only charged me $30 ! The fitting only took a few mins and I was out the door. My dress was set to be done by 6 pm today (Friday) but I just picked it up and it's only 3pm. Not only are the prices great, Charles really does do high quality work and he gets it all done so fast. I'm so glad I gave this business a try. Sidenote: Mr. Saber was really kind. You can tell he's reserved but he is mannerable and polite. His customer service was really great. read more

Saber Cleaners & Alterations - Dry Cleaning Near Me - Charlotte, North Carolina

Took my bridesmaid dress here for altering and it was done perfectly! The dress fit like a glove for the wedding. Would recommend and will be back! read more

Saber Cleaners & Alterations - Dry Cleaning Near Me - Charlotte, North Carolina

Charles and his wife were so kind and she did a great job on my alterations of 2 dresses for a wedding I'm going to! There were lots of things on the dresses that needed to be taken in and they fit perfectly now Would definitely bring anything I need altered here again read more

I had a great customer experience! Fixed my jeans belt loops for an extremely low price where other cleaners quoted 4x price and others wouldn't even help me. Recommend you bring all your dry clean clothes and repairs. Thank you! read more

Took in some women's slacks that needed tailored (too big). At first I thought $40 seemed like a lot but took a chance on Sabers long experience in alterations and tailoring -and the result was worth it! They needed to redo the seat as well as slim the seams -a total remake of a patterned slack. Alterations were done on time and the slacks turned out perfectly. Well with the spend to salvage these slacks. Highly recommend and will be returning for future tailoring needs. read more

I reached out to Saber on Tuesday night at 11 PM. He responded back within 10 minutes. I was able to take my dress in Wednesday morning for alterations on Thursday morning at 7 AM. I received a text from him saying my dress is ready. Amazing job great customer service very professional. My dress is perfect for my event on Friday, yes it was last minute but he took care of me and I'll definitely recommend his services. read more

Great service! I brought in my bridesmaid dress to trim the length and bring in the sides to fit nicely. Charles pinned the changes I wanted and I personally requested the need-by date to be in three weeks. Then when everything was completed for me to pick up, I was able to try it on with my heels to make sure it fit great. It did in fact fit great! read more

Charles & his wife are the best in Charlotte -- affordable, timely, and can do everything you need! Nothing less than 5 star service and people at Saber. read more

Saber Cleaners was super friendly and speedy when I needed my wedding dress cleaned before and after my wedding. They took excellent care of my dress read more

Saber Cleaners & Alterations - Dry Cleaning Near Me - Charlotte, North Carolina