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Pirates Chest Pawn

5.0 (3 reviews)
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16 days ago

Great service and friendly people handled my firearm transfer without a snag, highly recommend!

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2 months ago

Very friendly folks that handled my firearm transfer. VERY good experience! Had my new gun shipped to them and they took care of everything.

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9 months ago

They are very friendly and try really hard to help you get the $$ you need for your pawn. I highly recommend this place.

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Cash Box Pawn

Cash Box Pawn

1.7
(15 reviews)
20.1 mi
$$$$

Rude and disrespectful customer service right off the rip ! Avoid speaking to Gary as he seemed to…read morebe the main cause for concern .Super surprising how they profiled me the second I walked in . Disappointed .

Hello, I wanted to reach out about a experience I just had at the Kyle Cash Box Pawnshop. I went to…read morethe shop today a little after 9:30 am and walk in. I was greeted by a employee who said he was not ready to open yet so I said no worries and waited outside. The reason for me coming today was to look for a guitar amp as I buy music gear from this location very often and always pay cash. I went to look for a amp I previously had seen but it had sold so I looked over the other amps. I saw one I wanted to test out and asked if it was cool if I tested it. I helped remove lawn mowers and all kinds of stuff to help the employee get stuff outside as he was already running late opening up. Once we moved all the stuff I was able to plug up and tested the amp. I thought the amp would be a good fit so I asked if it had the foot switch for it, we looked around and didnt see one with it but did see another footswitch in the display case which had been there for over 12 months. I told the employee I am going to buy the amp but asked if he could toss in the amp footswitch with it. Once I did that it seemed like things went way south. The employee got online and started looking up stuff and said he was not going to sell me the amp unless I wanted to pay 3X the labeled price that was on it. I asked if I could speak to a manager or owner as he was already on the phone with them in front of me, the employee told me no I could not speak to them but another employee would be coming. The employee then went and removed the labeled price tags . I waited now for right at a hour and the other employee and when he showed up he also recognized me from my previous purchases. The other employee shows up and said it was his mistake cause of a "eye injury" and even though it was his mistake and I am a valued customer. He then stated "he has work to do" and no longer wanted to speak to me about the issue. I have spent thousands at this location through the years and they know me from buying often. They told me to basically kick rocks at selling me the item for the labeled price they had and they wanted me to pay 3X the price it was labeled for. I had cash in my pocket to buy but walked out. They admitted they made a mistake but it's their mistake. As a business owner myself what I feel what would have been a good outcome would have been to sell the item to a long valued customer for the price marked or offer the item for the price they paid for it if more than mistake label. They then would keep a valued customer who would continue to tell people about the great deals, chalk it up as a learning experience for employees and not suffer a financial loss and break even. But no, they said kick rocks they "have work to do" and refused service to a long time customer who had cash in pocket. I understand a business not wanting to take a loss but that was not about this, it was about a local shop who I spend a lot of cash with wanted the maximum profit imaginable for a item a customer was willing to buy at asking price or would have been willing to give what was originally given so the Pawn will break even, have a employee learning experience, and keep a valued returning customer in the community. We as business owners all have choices to make and I personally feel this could have been handled much better.

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At our pawn shop, we have a wide selection of electronics, guns, and guitars!
At our pawn shop, we have a wide selection of electronics, guns, and guitars!
Our used televisions are affordable and would be a great addition to a home!

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Our used televisions are affordable and would be a great addition to a home!

Pirates Chest Pawn - pawn - Updated July 2026

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