I wanted to like it. I did. But after a few visits, it's just not for me…read more
The first trip, I tried the Matari Tea: Green tea, Himalayan pink salt, milk, and spices, topped with roasted pistachios. Sounds good, right? Alas, it could not have been blander. I couldn't taste any "spices" or even the hint of salt. The profile was that of very watered-down tea mixed with milk, and a ton of pistachios floating on top. Like, barely crushed pistachios. Huge pieces, covering the top of the drink, bobbed around like tiny icebergs, and even they somehow had a toned-down flavor. The drink was definitely a swing and a miss.
Fast forward two weeks, and I tried Matari again. This time with a simple cortado. I sat at the table right by the door, and the espresso was pretty good. Solid body, not too bitter. It was on the pricy side ($7+), but I was ok with that. But then, I'm hanging out, sipping my coffee, and I catch a burst of perfume-like scent. I'm shocked, but whatever, I figured someone in heavy perfume walked by, no big deal. A few minutes later, wham, I'm hit in the nose with another burst of perfume.
Then, I see it. A slight haze around me. So, not a heavily perfumed woman after all, but an automated air-freshener. After further inspection, I see the unit plugged in on the ground right behind my chair, which sprays up and out on a timer. That's right, an air freshener right next to a table where people consume food and beverages, shooting a mist into the air that slowly rains down onto my head and table, and into my coffee.
I ended up tossing the last few sips of my cortado, as I could taste the scented whatever-it-was in my cup. I'd have gone to the counter and asked for a new one, but I was so over my visit by then, I just opted to get out. The staff aren't very friendly. Not rude, but they don't give off a welcoming aura, and I didn't feel like trying to explain the issue.
Lastly, can we talk about their little "your order is up" beepers? We've all seen them. The little electronic things that blink and make a noise when your order is ready, so you can go snag it from the counter. When I think of a coffee shop, I think quiet and peaceful, or perhaps a bit louder, with bustling people and well-paired music. At Matari, it's an insane BEEP BEEP BEEP that goes off every few minutes when an order is up. I get it, you don't want to bring the food out to your customers. But does it really need to feel like an airport Chili's?
It's a bummer, because Matari is beautiful inside. It's clean, it's chic, and its location is at a notable crossroads in Skokie with plenty of parking, leaving it extremely convenient. They've even got an easy-to-use website, which so many coffee shops simply do not have. There aren't a lot of coffee shops in this particular part of town, which is why I so, so very much wanted to love Matari.
But subpar drinks? Air freshener spray intrusions? Frequent and obnoxious beeping? I tried. I'm sorry. I just can't.