1st off I wanted say upon arriving I was greeted by Freddy the Master mechanic and was very…read moreinsightful, polite, professional and knowledgeable. He inspected my vehicle thoroughly and also very transparent on any future preventative maintenance I may need. 10/10! Also while I waited Austin made me feel very comfortable w/ the pricing and overall what to expect from the visit. He displayed great communication, empathy, also made sure that everything question I had was answered! Great Crew to say the least I'll recommend them to anyone especially if you need a transparent & honest assessment of your vehicle

Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Continue to take my 2005 Element to this shop, for their integrity is is TOP NOTCH. My 'oil change'…read morewas NOT just any ordinary, 'oil change'. Everything was checked out. I have ALWAYS maintained my car, has been good to me, and she looks beutiful still, like new. So, I was surprised to have some ISSUES come back on y report. Even though I don't drive much these days, 74, they explained fully, and I left sad for the $$ that will have to leave my account, OF THEY CAN GET THE PARTS. I begged, for I TRUST them for any repairs. So, if you are searching for an honest to a goodness, place for your auto, THIS SHOULD BECOME YOUR #1 CHOICE. Family owned, and they treat you like family, well, better than some families .

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Very thorough and good at diagnosing problems, communicates well. I had an electrical issue which…read moremanifested as a seeming engine issue and he figured this out pretty quick and explained it clearly. He was able to fix it and the charge was very reasonable. He took the car into his shop to fix it and had it a bit over a week -- it did take a bit of time but this is okay with me (and probably you as well) if he fixes it right

These guys are fantastic. I was having a somewhat complicated transmission issue that took a…read morecouple trips to my "home" mechanic who quoted me three times as much to fix an ECM/TCM electronic control module computer issue with my transmission. I brought it to another place who quoted me similar but "alluded" to the fact that I would need a new transmission (I was warned transmission places would do this). Neither of these answers made sense to me or were cost effective to the value of the car- so I was at a crossroads of whether to keep the car I love, or say goodbye because of the cost of the repair. Two weeks of my life that I'll never get back. Austin Transmission and Clutch Specialists saved the day- the third mechanic that I went to- and they approached my car in a professional and methodical manner. They found the part at an after market place for a quarter of the price and got it in the car the next day. They saved me a ton of money AND I am totally going to go them for my brakes and other stuff. They approach car care the way I need them to. They made phone calls on my behalf to see if the recall on the car was still valid (I sat in the office with them while they did this) and informed me of what the solution was. They went above and beyond on customer service- these local Austin guys are the real deal. Take your car here. I do.

Met Matt today after a referral from my normal mechanic. He's a great guy, and although I hope I…read more*don't* have to see him again with car/transmission issues any time soon, I won't be upset with my decision to do so.

We have been customers of several Christian Brothers across Texas. What's amazing is they are…read moreindividually owned yet we have wonderful experiences at each location. This location has once again helped us in a last minute time of need. I took my van in after it started smelling like smoke and shaking down the highway. We are new to town and so I googled if any Christian Brothers were nearby. They got me in for a diagnostic that same morning. There was a miscommunication and we thought the van would be fixed by early Thursday morning (because we had a Dr appointment in Houston Thursday afternoon) but then found out it wouldn't be. Wes called us back late Wednesday and said his tech made it a priority to get the van fixed and we would have it back Thursday morning!! They have our deepest gratitude for this.

My first experience was OK. They replaced a sheared off stud on one tire…read more That experience was why l went to CB when my AC was blowing hot on Thursday. They said they needed to keep the car overnight and it should be fixed Friday. However Friday afternoon around 4:30 they said they couldn't get the part until Monday morning between 8-9am. I said l cannot be without a car all weekend please come get me. I also said l have to work Monday can you be done by 12 or 12:30? He said yes. At about 8:00 Monday they texted to say the part was there and to be there by 9. I arrived about 8:45. Then he said it would be 2:00-2:30 before it would be ready. I said that won't work for me, I have to be at work by 1:00 and you told me Friday that it would be finished around noon. I cannot be 2 to 2.5 hours late to work. He said he would do what he could but it would be 2:00. I was not happy and said so. I said please make it 1:00, l don't want to get fired. I don't appreciate being lied to Friday. Had l known he was going to bait and switch, I would have had the work done at my regular shop. They were supposed to fix AC and replace a leaky gasket. He texted me at 12:24 to say the AC was fixed. I said please pick me up so l can go to work. He said no it won't be ready until 2:30, as they need to finish putting it together and test drive it. I said then why tell me the work is complete? I need my car ASAP. He was noncommital. Finally at 2 they texted me to say its ready and driver was on the way to get me. I paid $2400 for new compressor and freon flush and refill. He said they didn't do the gasket replacement to get it done faster. So all work requested was not done and they had my car almost 3 days. After i left I looked for my wheel lock, and they had not put it back in my car. So l had to go back and ask for it. They said they couldn't find it and would call the technician who worked on the car. Eventually Martin found it. He was very helpful. Nathan the shuttle driver was also helpful. Sadly I will not be back because of the poor communication of the guy with dark curly hair. I'm being generous calling his lies poor communication. Apparently having 2 bibles in your waiting rooom doesn't mean you won't lie to customers. I was disappointed, as l was planning to have them do more work on my car. My regular shop doesn't offer shuttle service and is further away. Needless to say l will be going back to the old shop that doesn't lie. Buyer Beware of Christian Brothers Auto repair. In addition they gave me a list of suggested repairs that was about $4500. Bear in mind the majority of items had been done recently and were visible on CarFax. One example was a $120 oil change that wasn't due for another 3300 miles. I wouldn't trust these people to be honest about your vehicles service needs.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Just had my vehicle serviced having oil changes both are running like a champ and I couldn't be…read morehappier they treat you like family! This is a very well organized business so if you're looking to trusting someone with your vehicle, this is the place to be. Sometimes they give you the same day appointments and sometimes they don't, kind of depends on how busy they are. But other than that they treat you with respect and honesty, when they tell you something wrong with your car they really mean it! Even if you research it like I did in the very beginning not knowing these guys but now that I've been with him for a few years I can truly tell you that I trust them one 100 percent. Highly knowledgable I highly recommend Lakeway business with the Austin automotive specialist! Give them a try....happy yelping!