Hell of wax! They served me even when they were closing the store, nice guys! Prices affordable!read more

Solid local skate shop friendly and helpful staff with a dope selection of local decks and clothes.read more

Great customer service Looking for hoodies and the customer…read moreservice was great. They pointed me in the right direction and also show me several deals they had running. Store was extremely neat and full of all kinds of accessories also such as belts, glasses, hats, and skateboards just to name a few. If you are in the Chicagoland area for the holidays drop by and grab a gift you won't be disappointed.

Walked in with my 4 yea old son and the guy who greeted us asked what I needed help with right away…read moreand I told him I needed grip tape for my board so he took me to the guy who was dealing with the skate stuff and man, all the employees there were helpful and very cool! The guy who put the grip tape on was really nice to my son. They got a good crew and service. I lived in Chicago before and this was the first store I got my very first two G-Shock from and back then they still had great service! Till now! From 2015-2024! And they also got decent amount of selections to choose from. Plus the prices are good. I'll definitely come back again and maybe next time I'll get a new board and also get that Santa Cruz board for my son that he liked! Thank you guys!

Called the store and in the middle of a weekday no one picked up. I then called one of their other…read morestores to see if they had the products I was looking for at the first store and they said they should have them so I went to the west side store. At the west side store they didn't have the products I needed and the ones they did have were drenched in dust and priced about 40 percent higher than competitors. There's no lighting in part of the store and the counters at the front looked like a salvation army with their disorganization. In short, they don't answer the phone, the people across the company don't know what inventory they have and feed you disinformation and their store was dirty and overpriced compared even to the chain stores. Would strongly avoid.

Walked in a few weeks back looking for new skates and a half shield. First pair of skates they…read morebrought out was a few years old - looking to unload old stock on an unsuspecting customer. I get it - but still disappointing. Next 3 pairs were low end options I tried because the sales lady was nice enough to pull them. I asked to try two specific well rated skates (Bauer Supreme's, Vapor 2X)but was told they didn't carry them in my size (11's) and if I wanted them the manager would need to order direct from Bauer and have me pay up front. No thanks. Went to Pure Hockey a few days later. They had a far better selection and I felt like I was talking to people who knew their stuff. It was a better experience by far and that really surprised me.

James was a terrific host and helped us find the right size board. Awesome shop with a great vibe…read more No wonder he's been in business so long. Prices were fair and there is s good selection of boards, trucks, wheels and clothes.

citizen is a real skateshop run by a guy that skates pretty well and knows his stuff. the best…read moreskatepark in the city is down the street so if you break a deck or bust a bearing a quick fix is five minutes away. theres a lot of product packed into this small shop amd james is down to help you fix your odd problems.

So rude. I went to this location to sell some golf clubs, it was 20 minutes before closing. You'd…read morehave thought I'd asked this guy to do a heart transplant in 20 minutes. He continues with exasperation saying he could take my number and call me back tomorrow. If he says that nicely right away, perfect. Instead his attitude of making me feel like a nuisance instead of a customer has pushed me out of that door with my golf clubs never to return.

This place consistently delivers quick quality bike service; however, after a less than…read moresatisfactory experience with a technician on Saturday, I returned on Wednesday to get help from Javier. He was fantastic and found additional brake work that needed to be done as it was "not safe". Comped me for the trouble with a smile. Thank you!! I'll be back.

Not going to lie, it has been quite a few years... didn't drop in, didn't get air, but I did get…read moreabove transition and carved around. What a great asset to have along the lakefront. Great vibe, good fellow skaters, lots of fun.

I can't skate to save my life but just watching is awesome. I'm surprised there aren't more of…read morethese extremely beautiful concrete bastions around town. The concrete is perfectly smooth and the lip of the pools are molded metal that prevents the edge from chipping. And the skaters thrash it all day here. It's an amazing thing to behold. Just make sure you know the lingo and when to ensure your kid wears a helmet! Is he or she yammering about "dropping into a bowl" the first time? For Pete's sake they should wear a helmet! And hand guards! Even Tony Hawk always has his main gear on. He's the best role model out there. I'm not saying your kids should look like they're wearing a space suit. But only the experienced skaters wear less safety gear. Skating still gets a bad rap. It's a great way to blow off steam, socialize, and it's good exercise. You can tell how much energy and focus it takes when you're less than ten feet away. And if your teenager never evinces charisma about anything other than video games and cutting class, you should be ecstatic if they pick up skating. It's really cool being at the Wilson pools and watching the magic.

I placed an online order through this store, and had shipping issues (through no fault of theirs)…read more I received fantastic customer service support, with exceptionally fast response times, and they were able to replace my lost order. Both parties I spoke to were very friendly and helpful. Special thanks to Mandy who went above and beyond.

Cool store for those who love the blackhawks hockey team...lots of cool merch and they even teamed…read moreup with lululemon in one section. Spend $150 get $50 gc from lululemon. Worth it!

While the local staff at this location are generally helpful, I am writing this to warn other…read moreChicago residents about the significant risks of ordering from Backcountry.com online. Backcountry uses DoorDash for "last-mile" delivery in the city, but their security standards are nonexistent. In my case, the driver dropped my package in an unsecure, open area and failed to ring the doorbell or knock. Despite the fact that I worked from home on the day specifically to ensure I was present for deliveries, the package was stolen by a porch pirate before I even saw the notification. When I contacted customer service, they were completely dismissive. They refused to offer a reorder or investigate the delivery failure, essentially stating that their responsibility ends the moment the package touches the ground--regardless of where or how it was left. If you live in an urban area where package theft is a concern, do not trust this company with your money online. Their "completed delivery" policy offers zero protection against negligent couriers. Unless you can buy it in-store and walk out with it, I recommend taking your business to a retailer with more accountable shipping practices.

They have some nice gear, but a weird shop. If there was music on, we were in between songs the…read morewhole time we were there. There was an odd silence and everyone working was standing on the first floor talking. The second floor seems to be all discount clothes. I got tired of asking help to find something, and cannot speak to the prices comparison, it was such an awkward experience.

I'm writing this on the behalf of LORENZO. cool kid always helpful, and never disappoints! he…read moredidn't have me wait no longer than 5 mins for my curbside order!

They have a decent selection of sportswear and gear at reasonable price points. I visited this…read morelocation in search of snow pants for a recent ski trip. I was able to snag a pair of Columbia snow pants which surprisingly required no alterations at 60% off. For me that deal is a steal because ski gear isn't cheap! There was a decent amount of staff working the floor and when one of them noticed I needed a fitting room, they were quick to get me into one. This sporting goods store is tucked within the NEWCITY outdoor shopping mall. Garage parking was free for the first two hours if you validate here or at Mariano's.