Our school was struggling with several pest control issues. Tyler and his team were highly…read moreresponsive, helped educate us on what the root problems were as well as suggested solutions and provided a great customer service experience and quality work. It was easy to book and easy to pay online. Highly recommend this business.

A++ We have all had our share of pest control salesman that…read moreshow up knocking on your door and promising your wife a bug free home and then the techs show up and not exactly what was expected in quality That is absolutely not the case for Sure shot pest control they got us scheduled right away showed up on time and did a fantastic job. I would highly recommend them to every wife out there. And even my 9yo that questions the existence of bugs in the first place. Again thank you for a great service and we can't wait to spread the word. The best value you can get. #sorrybugs

Great customer service!! I wasn't sure b where to go or good to all what I n was looking for…read more There was a gentleman ready to assist. After I told him what I needed he said go straight to the cashier tell them what you need and they will ring it up. Sure enough I did exactly what he said made my purchase and then followed the road to the back to pick up what I purchased. I wish I would have grabbed his name because he knew what I needed after in told him. Sure beats walking around the store aimlessly!

On Mother's Day my husband took me to the TLC on Memorial to select an orchid. I have 6 orchids in…read moremy home and know how to care of them. The orchid I chose at TLC had a couple of areas on the leaves that looked like cotton. I took it back to the information desk and the women wiped off the white area and told me it would be fine. My husband purchased the orchid for me for $60.00. Unfortunately, the white chalky substance kept coming back. I googled the information and found out it had mealybugs. I followed the directions to clean the area with alcohol. After trying to remove it for two months without success, I took the plant back to TLC today to ask for help. Paul, the manager was at the front door and told me to go to the middle of the store to talk to the woman at the information desk. She determined the mealybugs were in the potting media which is why I could not eliminate them with alcohol. She said she could repot the orchid but there would be a cost. Obviously, the potting media was infected when the orchid was purchased two months ago. I was insulted when told I would have to pay for the repotting process. I spoke with the manager, Paul, and he told me house plants do not have any type of warranty. I learned a lesson today. I will not buy house plants from TLC! I will buy them at a business that carries a warranty for a third of the cost! Susan M Reply to Frank on July 18 Frank, I would appreciate a retraction on your response. The orchid WAS purchased at TLC on May 6! The above story is accurate except for the amount spent ($50 instead of $60). I had not looked up the receipt before coming by TLC yesterday. The reference number on the receipt is 32073802. The total amount spent that day was $122.70. I have 6 very healthy orchids purchased at different locations. The white pot left with the orchid must have been switched while watering. The orchid purchased from Whole Foods is healthy and doing well. Actually, over the years I have never had a problem with an orchid being affected with mealybugs except for the orchid purchased at TLC. One statement you made is correct. This is the first review I have made on YELP because I wanted to let others know that customer service is questionable at your business. I understand policy is policy on the return of houseplants. I was not upset until being told there would be a charge to repot the plant. It didn't make sense for me as the customer, to pay to correct a problem that I wasn't responsible for. It would have cost very little for your employee to offer to repot the plant for free.

We received a tree that was transplanted from a lady who did not want it anymore. It is a lovely…read morePistache that is now in the front yard, occupying the space where our old tree that was struck down by lightning used to live. Nick was very professional and quick. Nice guy with a nicer beard. He is smooth with the machinery and knowledgeable about many varieties of trees. If you need help moving trees he's your guy!

Employees have horrible attitudes don't take your misery out on the people you have to deal with…read moreout in the world or your customers. try to be a little more pleasant even if you have to fake it .

I have used Vision Tree Service for the past two years and have been extremely pleased. They are…read moreknowledgeable, professional and responsive. When I contacted them about concerns with my trees, they promptly scheduled an inspection and immediately began treatment. The trees have since bounced back. Their expertise saved me thousands of dollars in replacement costs! I highly recommend Vision Tree Service to anyone looking for knowledgeable, reliable tree care professionals!

Tree planted in 2024 too deep, causing root rot, and fell over. Called and company expressed does…read morenot warranty trees from the moment they leave or will take any responsibility to correct. Spent quite a bit of money to have to do this all over again two years later.

I want to thank Pitzers for the excellent care and lawn maintenance of our Covell Village…read morecommunity. Despite the challenges of COVID, we still have a beautiful park like community to be proud of. Thanks again for all you and your team do!

Where do I even begin? They have the worst customer service I have ever experienced...Have a…read morebilling issue? Good luck--they'll auto-draft your card that they require to be put on file. Try to dispute a charge? 9 months of attempted communications via phone and email without a RESPONSE. But don't worry--I did receive a monthly email reminder that I had an unpaid bill for $250. The service--who is even in charge? You had to jump through hoops to get anything communicated. They'd send one guy out to mow, then an hour later another guy would show up to edge, and hour later another guy to blow/clean up....so the job that could have been done in an hour took 3 hours of people being in and out of your yard instead. Irrigation--I used Pitzers for about a year and within that year my yard went to crap. I hired a new company and discovered I had 17 sprinkler heads that had been damaged (they assumed it was from mowers/edging) and multiple zones malfunctioning that must have occurred within their year of service. I had noticed trees looking rough and brought attention to Pitzers about it, but they never addressed the issues. I tried to fertilize the trees on my own and increase watering times to no avail. Unfortunately I lost 3 trees this year due to their poor service, even after addressing the concerns with them with no response. There is no accountability with this company. Finally, the way they sent a dismissal email to multiple customers at the same time stating that they were dropping customers without advanced warning is unprofessional, especially in the middle of the season, leaving lots of customers scrambling to find help mid-season. This is a corporate company with lots of communication issues. The "business" side does not communicate well with the "service" side and they are definitely only financially driven, and not interested in customer satisfaction whatsoever. Good luck if you hire them

Star did a fabulous job replacing an old, leaning fence at the back of our property. Star also…read moreremoved an old retaining wall that had been made out of railroad ties, and built a new stone retaining wall in its place. We chose Star Lawn Care because they gave us the most complete quote. There were no surprises on the cost. The weather was hot and humid, and rain delayed a day; these guys were amazing. I felt badly they were working so hard in the heat. Anyhow, Everything is so professionally done. Everything! Thank you!

Did not design concrete as discussed , in back or on side of home. Sprinkler system was placed and…read moreinstead of putting heads for flowerbed in the flowerbed they put in outside of it , did not even notify us why this was done or Got our okay , required all money up front , damage to diff areas of home during work and took two months for owner to respond to our concerns , saying "he forgot", contractors let our dogs out of yard once and didn't even tell anyone , had to chase dogs down , luckily it was seen they were out before going to far , company will delete bad reviews , so the 5 star reviews posted on google and FB are not all accurate review of this company I'm certain;

Juan came by this morning with a couple of guys and fixed my front yard lights that wouldn't come…read moreon for some reason - also they took a look at my backyard lights, and fixed two of those. All my lights work now, for safety and enjoyment. Another great job accomplished by Ideal Elements.

I received a response from Stefan about my project and we set up a time and date to meet. No…read moreconfirmation call or text the day before. Day of I called 15 min past the scheduled time to see if anyone was still coming and no response or call back. Unfortunately the communication was lacking and unprofessional. Was able to get someone else out same day.

My wife hired Vivid to help keep our lawn mowed right after we had a baby. Chris and team always…read moreshowed up, did a fantastic job, cleaned up everything, and made my yard look great week after week. I absolutely recommend using them for lawn services!