One of my tires kept getting low. I needed it checked. They found the problem and fixed it quickly…read more I always use Harworth for my car needs. They are very efficient and reasonable as well as friendly. *****

I had a question about a tire I had fixed in another state. I wanted to make sure that the fix was…read moredone correctly. I took my car in thinking that the folks at Harworth Tire and Auto would need to re-patch the tire. When I returned to pick it up, they told me the original patch was exactly as they would have done it and charged me nothing for looking at it. That is great customer service. The next time I have an issue, I am going to Harworth.

The staff were professional and clear in their explanations. They were accommodating in taking me…read morefirst thing in the morning without an appointment.

I went into the store on February 12, and spoke to one of the service technicians regarding my…read morejeep. I had the tires rotated about three weeks ago and the very day after they were rotated I noticed a noise from the front end of the car, it sounded like it was coming from the tires. It was like a rattling type noise.. It only happens when my car hits a certain speed like on the interstate, which, I have to drive multiple times throughout the day. When I had looked up possible causes for this noise one of them was, if the tires had been rotated, but not properly placed back on that, could be the reason. Also, my vehicle has been pulling to the left. So, The technician says that he needs to drive my car to check this out, so I give him the keys thinking he'll drive the car down the road and back and then when he comes back, he'll put it up on the lift inside their garage, and look underneath of it to Make sure that the bolts have been placed properly. Make sure that the tires were properly balanced, and make sure everything was properly aligned. But, that's not what he did, he walks back into the store looks at me and says "so how long has that steering wheel been crooked" I responded "it hasn't been. There's nothing wrong with my steering wheel". Then he says How long has it been pulling to the left? I'm like, since the day after you did the rotation. Then he tells me that the source of the sound has to be the ball bearings, and that I need to take my car to a general mechanic and have them check it out. He Didn't spend one second actually looking at the tires or checking the bolts that hold the tire on. As I mentioned before, I'm on the interstate all throughout the day several days out of the week. If God literally forbidding something goes wrong with this vehicle, it's not just my life! And this is my only vehicle to get to and from my job! And I cannot just keep taking off work and come in there and have somebody dismiss my concerns. So once I got to work, I had to find an automotive repair shop that is open past 5 o'clock so I can go and have my vehicle evaluated for something that even the repair man, over the phone, stated, sounded very much like whoever rotated the tires did not put something on properly or didn't align or balance them. Fortunately, this repair shop also does tire repair and replacement and alignment. Ps. The link they sent me in response to my review. Goes to a website for you to join their fleet program. No customer service anywhere in sight.

I used to have all my car services done at this business. Since Grismer took over it has become a…read morescam joint. I will never set foot in there again. If you go in for an oil change, they just put your car on the rack for 10 minutes and do nothing to it. My oil was dirty when I picked up my car. Also the filter was obviously not changed.

Needed to replace two front tires on Ford 1900 tractor. I was quoted a price, then brought old…read moretires in next day (Friday). Job was complete Monday morning and it was a federal holiday. Friendly, helpful quick service. This will be my go-to place for tires from now on. Highly recommend!

They told me it would take an hour to get my new tires put on but they were done in less than half…read morethat. New Continentals look great and feel smooth! Well, as smooth as is possible on Xenia's TERRIBLE roads.

I love the crew at Xenia. I walked in for an inspection on a car I wanted to purchase and they took…read moreme right away. This office had such a great vibe. All the guys made me feel like family. They not once talked down to me or at me, which can happen to women, from time to time. After this wonderful experience I ended up going back to the Xenia office again to get some other work done on the car I did buy. Although, I do live in Fairborn, I promise Xenia will have all my business going forward. I HIGHLY recommend them. Very professional, and fast!!

I visited this location for a second opinion on a quote I received from a locally owned shop. The…read moretechs inspected my car, and found that the repair I was quoted for was not needed (was quoted over $800 by the local shop) and gave some additional information about the issue that brought me there. I would recommend this business because of their honesty with me during the inspection, even allowing me to view the car while it was on the lift.

I spent 2000 dollars on tires had one rip the tread off and they refuse to warranty it out then…read morelied to my face about why they won't said I put 100 psi in the tires I know my way around a car myself this place will get you for every dollar they can DO NOT GO HERE

Went in to get new wheels and tires for my FJ Cruiser. Despite supply issues they had me outfitted…read moreand leveled my suspension super quick. My Goat (FJ) runs down the road smooth as silk and the tires and wheels are awesome! These people KNOW what they are doing!

From the owner: We specialize in diesel trucks, but we also work on most other vehicles too.read more

I needed to have my transmission fluid checked. They told me that they only check fluids with oil…read morechanges. I had recently had an oil change but told them I would pay for one if they could check the transmission fluid. They did the oil change. They then informed me that they weren't able to check the transmission fluid because the system was sealed. They took my money for the oil change I didn't need.

I've called and stopped by the auto center to get just a basic oil change a total of about 5 or 6…read moretimes in the past few weeks and every time there was a 4-5 HOUR wait. Every time I stopped in they told me the wait and I said "I'll just stop back by when it's less busy" and it never got less busy (which is surprising considering I went and called at typically slow times like weekday mornings). I also noticed there's plenty of auto center employees out on smoke breaks and wandering around when there's tons of people waiting 3-4+ hours for a simple oil change that should take 20 minutes. Had to go to Valvoline and pay a little more, but it was worth not waiting 4 hours wandering around walmart. Don't think I'll be back.

This shop was recommended by a family member and it has been the best thing to happen to me and my…read moreF150! I have had my truck there twice, once to fix someone else's mistake and once to fix a blower motor that I didn't trust anyone else to do correctly. John and Becky are great and I will never trust my vehicle to anyone else! Great work, honest people and a fair price!!!

Family members recommended I bring my '96 Acura to this shop for a torn CV boot repair. I spoke…read morewith both owners over the phone, both were extremely nice and knew my family by name. I was quoted a fair price for the replacement of my axle, and scheduled the repair for the following day. Upon arriving to pick up my car the next day, I was informed of several other issues with my car. I expected this, as my car has been aging and since many of the repairs were more costly than the value of the car itself, I opted to let things go as this car was/is a beater. During the explanation of issues, the woman, Becky, did a very nice and courteous job of explaining all the problems that they noticed with my car. She was very clear about the fact that my car was not long for this world, and that the repairs it needed were extensive and costly. To give an idea of what were talking about: The exhaust is rusted, flanges failing, no muffler, missing pipe from catalytic converter to muffler, EGR system flow low, tire pressures low, tire wear uneven, AC condenser fins wearing off, issues with upper radiator coolant hose, leaking oil from rear seal and front oil pump on the engine, etc. Certainly not good, but apart from the tires, nothing that is/was a safety issue. I had also intended on buying tires from this shop before my experience here. My objective in obtaining their professional opinion from this shop was to gauge how soon I needed to replace the car. I have had this car for 5 years and put 100,000 miles on it and have been expecting to replace it soon. During Becky's detailed and professional explanation, the other mechanic, John, chimed in from across the room to berate me over the state of my car. A few quotes from him: "This car is a complete piece of shit" "What kind of monkeys have you had working on this shit?" "You have severely neglected this car" "I am not happy about working on this junk", finally, dripping with sarcasm he stated "It's a real gem" Needless to say, I was offended by his lack of professionalism. Becky made an excuse stating they had a tough week. I understand that, but in all of my "tough weeks" I have personally never cursed at a customer or raked them over the coals for something as commonplace as driving a beater car. In short, the work and diagnostics were high quality and thorough. Had John simply kept his mouth shut, instead of giving into his urge to be senselessly rude, I would be very pleased with the service. If you don't mind paying someone to fix your car and curse at you when you pick it up, then this is the shop for you.

Had a power steering leak, took 3 days for them to inspect and I am a college student. After…read moreinspecting it they told me it was 150$ just to inspect it and 600 to fix.Never again

wow. where do i start. So i drop my car off because it keeps dying, i drop it off and they tell me…read morethey can find anything wrong with except for my throttlebody. So i pay for that. Then the next day my car starts dying again. So i drop it back off. When i talked to someone there they said to drop it off thursday, theyd get it checked in the next day. I finally have to call them on monday, to be told they haven even looked at it. That it wont die when the drive it so basi it must not have an issue. I finally say im just coming to grt my car, the owner replies with 'dont hate me' because hes had my car for days and theyve done nothing. So when i pull up my car is gone. I ask where its at and they said the owner drove it up the road. This man pulls in with my car and gets out the car with a bag of chips saying he stopped to get a bag. When i tell you, my gas was on full when i dropped it off, it was on half a tank when i got it back. My interior is covers in mud from then. My carpet needs cleaned now. Its got some sort of tobacco crumbs in it, and i dont smoke. What a waste of time, waste of money, im actually out 240$ with no solution from them at all. Safe to say they will drive your car. And wont fix anything.

Owner is I credibly genuine and friendly. Excellent tires on my car! Will be back again.read more

Fast, transparent, and good prices. I've brought multiple different vehicles through here and…read morethey've never failed to get me back on the road ASAP. Real good people here!