I would give it a zero if possible. We have a ring doorbell and the delivery person never rang the…read moredoorbell. We called and they said that their policy was to not ring the doorbell but to stand in front of it. That doesn't do any good it your not in the same room as your phone. We called and there was no apology at all do to the drive just leaving the pizza on the porch. Poor customer service. We will be ordering pizza from somewhere else from now on. Common sense isn't so common anymore.

The personal was so nice. The pizza is so delicious. I will recommend this place. The service was…read moreexcellent.

The best pasta & pizza ..so good you be hooked.The staff is amazing and very friendly.read more

It was our first time ordering from Sal's the other night. We got 2 Chicago deep dish pizzas one…read moremeat lovers and one steak and they both came with the pizza savers upside down and when pulled out took the topping with it, mangling the pizzas. Somebody new over there? The spacers are suppose to be flat side up. Needless to say one person got stabbed in the mouth because they didn't see it there. Do better Sal's.... The pizza was tasty however it's not anything like Chicago deep dish. Far to much dough. It was like eating pizza and the having a leftover french bread roll after words. Seriously, I could have made a hoagie for 8 people out of the crusts. I know you can't make Chicago pizza in Florida because of the humidity and the difference in the water but to call this Chicago pizza is an insult to Chicago. The only reason I gave 2 stars instead of 1 is the pizza was tasty.

Great food,service was excellent, I was really surprised at the quality and the service.read more

First time at Palace Pizza and it definitely won't be the last. The lasagna, baked ziti, spaghetti,…read moreand pizza were all delicious -- everything tasted fresh, flavorful, and truly homemade. The service from everyone was outstanding and made us feel welcomed from the moment we walked in. The location is great, and we absolutely loved the authentic Italian atmosphere. A wonderful spot for anyone craving classic Italian comfort food. Kid friendly And they also serve alcohol ... Thank you

Haven't been here in quite a while, but decided we wanted some pizza and to check out the updates…read moresince the fire. The remodel was very well done, it feels much more open and just overall nice. Food tasted better as well. In the past I felt like the under crust was over done, or very onion forward tasting (I don't get onions on my pizza) and it was very noticeable. It didn't seem over done or have that oniony taste anymore. Service seemed fast and friendly. Definitely would check it out more.

I don't mean to slam y'all, cause I'm so glad you're open. But it seems like it's very poorly…read moremanaged. Friday night was crazy. Like 20 people in line, not knowing where to order, where to pay, where to pick up. One register open and many employees running around seemingly very disorganized. Pizza was not as good as it once was. Good luck to you! I hope the kinks get worked out. PS also SO bright in there!

Odyssey is out of this world! (I couldn't resist)…read more Some say pizza is about the sauce. Some say it's the cheese, but man, at Odyssey it's the Crust! Wow! Good job guys! Anything on the crust makes it good. If you're looking for taking your girlfriend out for some Ambiance then you're in the wrong place... but if you grab an Odyssey, and take it home for a good "Love Movie" now we're talking!!

Not only did the staff give away the pizza I ordered to the wrong people, when they remade it, they…read moreburnt the second one!!!. just pure incompetence.

After Lego land I was starving and was looking for easy place to sit down with my family…read more The food was great I highly recommend this place for families in the area. Pizza was great, fresh and they made it fast.

I ordered a meat lovers pizza and boneless chicken wings. It was delivered about an hour later and…read morewas cold ,hard and stale and made my stomach hurt after eating it. The chicken wings tasted like plastic. I did not eat any of them except the half of one.

Great spot located in Dixieland near Downtown Lakeland! We ordered chef's specialty, "It's Spicy"…read more(buffalo chicken), and the Shroom (added balsamic vinegar). Pizza is served by the slice and on focaccia bread. They also have classic NY style cheese pizza! Great service, pop-art urban vibe, right next to Wine bar and ice cream shop. Will definitely be back!

Would probably be a great pizza place if they answered the phone!!! Called 5 times and they didn't…read morepick up once

Popular spot in Lakeland! We usually grab a slice if we are…read morein the area or if we go to the Saturday morning market. The people that work there very nice and the prices are great. Sometimes it can be a little hectic inside with the crowds. We have never ordered a whole pizza just by the slice and we haven't tried anything else on the menu, but the individual slices are wonderful

We visited Palace Italian Restaurant several weeks ago for the first time. We had thought it was a…read morePalace Pizza ( similar name, different business) but this turned out quite nice. We ordered Insalatta Capricciosa ($12.99) which is fresh greens with roasted red peppers, black olives, artichoke hearts, sliced tomatoes and provolone and a Hawaiian Calzone ($15). Both were quite tasty and we would order them both again. The salad was beautiful, colorful and fresh . Service was friendly and attentive. The dining room was a good size and decorated nicely. We will definitely be back.