The Crown Point Pizza Hut is terrible. This location should close because the food is not very good and the service is horrible. They claim to have dine in but when you go to dine in they will tell you not today. It doesn't matter what time you go there is always a different excuse. I spoke to the general manager Renee and she has no clue what is happening. They must be desperate for employees because she did not have any customer service. I do not recommend and will not be returning. So many other better businesses in Crown Point to go to!! read more

We ordered wings from this Pizza Hut and they weren't even wings they were chicken nuggets with the sauce on the side. So disappointed not at all what we wanted. read more

Went there for the lunch buffet. The pizza buffet is still intact but the salad bar has been discontinued apparently. They will bring you a salad upon request. I am normally always hot wherever I go but I was shivering inside here I was so cold. Sauce for breadsticks was about as thick as tomato paste coming straight out of the can. The pasta Alfredo the pasta Alfredo was still very good. But the other pizzas I sampled all seem to be lacking flavor. For only having six tables with patrons at them and for employees in the building there was not a lot of attention paid to us customers. read more

I can't explain how disappointed I am in the service at this Pizza Hut. My family and I have made Friday night Pizza Hut Pizza a staple in our family nights for the last 8 years and the last 2 years at this Pizza Hut. My most recent experience has been one of utter disrespect, disregard, poor customer service and complete unprofessionalism! Astounding! To make matters worse I dealt directly with the general manager of the store. I believe her name is Rene. I inquired in shock, when I found out that the order we have gotten for the pastast 8 years has doubled in price over night. An understandable reaction I think. As I was trying to inquire as to why the price was more and referenced what it used to be she rudely told me to order online if I wanted a lower price. After trying to inquire as to what the price per Pizza was she stated that she did not have time to argue with me and then she hung up on me. I will never order from this Pizza Hut again. After 8 consistent years and thousands of dollars I likely will never order from Pizza Hut again! read more

The worst pizza I've had in quite awhile!! Not only that the didn't accept promotional ad for $10. So it cost me $25 for a medium 3 topping additional $5 for tip. $30 for garbage! read more

I've had no issues with this place and I've been going there for years. It's never crazy busy expect peak times, duh right, never any issues with the food unlike other pizza huts in the area. Online ordering is easy grin the app and haven't had any issues ordering online. They have been very nice and helpful. read more

Okay so I ordered 2 pizzas for UFC 247, one was a 10$ deal large meat lovers and the other was a large 3-topping. BOTH of the pizzas were very very undercooked. The only reason they get a star is because we were super hungry and it was edible still. Very bad pizza, Pizza Hut sucks anyways go to papa johns. read more

We order takeout from this location a couple times a month typically. The order is always correct and the food taste and quality is up to par with what we expect from Pizza Hut. read more

Went here last night. First time in about 15 years I had Pizza Hut pizza. Now I remmeber why, the crust was absolutely disqusting and super soggy. Dont think the frozen crust was cooked throughly. Toppings were tasteless and pizza was not even remotely hot by the time i got it back home. Breadsticks were of course overcooked and hard. It will be another 15 years before I come back. read more

Horrible customer service...I tried to place an order by calling the store and the girl on the phone said "Can you just do it online?" She was rude the entire phone call and I decided to just place it online so we could be done with the conversation. I placed the order for delivery online about an hour ago and we are still waiting for two pizzas. Keep in mind, we live less than five min away from the store. Won't be ordering here anymore. read more

Same old Hut. Square, Red Rood and some O.K. pie. The place was very clean and the service was great. I eat at the Hut so often because I feel that I can trust the quality when I am on the road. I have had some real horror stories. I wasn't up for an adventure that day. And it didn't let me down. read more

I live in crown point yet they won't deliver to cline ave. so I drive there to pick it up and they only give me half the order. You'd think they would deliver the rest since they messed up but hell no! They blame it all on a trainee, but yet there was absolutely no one else in the restaurant when I picked it up. So much for having dinner tonight as a family on a school night! Will not be ordering again since they waste my time! Pissed off!! read more

Attempted to take my daughter for pizza around 7 was told we could have the table in the middle of the restaurant. When I asked if we could have a booth the waitress sighed and said I guess but I just cleaned them...you can have that booth over there. Terrible customer service when I was waiting tables I never would've dreamed of making a customer feel like their choice of table was an inconvenience because *gasp* they may have to clean another table they had already cleaned. All 3 of my precious visits have been similar. I don't know why they bother to provide table service if there isn't any customer service to go with it... read more

Went to this pizza hut last night and it was the worst experience I have ever had at one of their restaurants. The employees were nice and all, but the service was lacking. 2 of our party waited over 20 min for a refill on their drinks. One of them even called the restaurant while we were sitting there to tell them he didn't have his drink yet. They didn't have the salad bar open on a saturday night either. They also don't carry the only pizza I ever order from pizza hut, the taco pizza. The first pizza one of the party ordered was wrong so they had to remake it. Then another of our party ordered a pizza and hers was also wrong. Oh and fair warning, the mild wings are not mild. read more

I enjoy ordering Pizza & Pasta here. It's very good and made by good people. Employe's such as Kurt, Jeff, And Dominic Are all very nice and cool people :D read more