What a horrible experience. Went to drive thru to get a breakfast meal. I asked why the up charge…read morefor the drink. The girl automatically added a large drink. i didn't ask for a large drink so she changed it to a small. There was still a .10 cent upcharge . She said the meal comes with any small soda or cafe. I asked why it was still charging the extra amount? She said it's the computer and that's just the way it is. She can't change it. She then said, do you want me to take it off? I said, yes. She says "ok fine! See that wasn't so hard!" I know that these are minimum wage jobs but there was no reason for the disrespect. I went in to speak to the manager Sheryl but she wasn't much better. Not as rude as the person taking the order but gave the same answer as she doesn't know why it automatically charges an upcharge and tried to show me her computer. As a supervisor shouldn't they know why there's an upcharge? I asked her to change it to a small coffee and the upcharge was removed. So I guess we both learned something new today. She should also teach the employees to advise that it's not any small fountain drink or café, but small coffee is what is included. Anything other drink will cost more. Seems that the managers and employees need a bit more training on how to speak with a customer.

this is the worse McDonald's in Missouri! I want to start a petition to have them shut down, every…read moretime you order drive through and it costs an aver of $16-18 and the food is so bad that you have to throw it out even after requesting that it be cooked fresh. then when you you try to call to make a complaint, they don't answer or have an answering machine and the kid that finally answered had so much noise on the call that you can't get a word in edge wise and then he hangs up on you and doesn't answer when you call back, on top of all, you'll notice that they didn't give you a receipt. I will do everything in my power to have this disgusting place closedown the food is dangerous from there if you don't sit and make sure they cook it fresh..

3/13/26 got kfc famous bowl for lunch and now me and my boyfriend have food poisoningread more

Dirty. And machines arent working. My food had a dead bug in it. Would not go there again.read more

Stopped in for lunch with my wife. The lady at the counter was so nice. The restaurant was super…read moreclean. We ordered two single value meals. Our order was prepared fresh and it was really good. Having worked at DQ as a kid, I really enjoyed my visit.

Good food good service. It's the only chain restaurant I will go to. We have never had bad service…read moreor bad food.

Good food choices and service. Loved the butterfinger blasts all summer. Looking forward to the…read morereturn of this product. Open auto windows with a delightful breeze

Horrible franchise office. Will blame you and talk down to you. Avoid the franchise office and just…read morereport claims directly to corporate. They're much friendlier and actually will give you money back instead of lying to you. Had to spend way too much time getting a refund when the issue was 100% on them. No accountability either.

Went to Subway in De Soto Mo on Rock rd 3/3/26 Around 3:30…read morepm. There was 1 employee behind the counter. He did not greet us. He went in the back and came out with what appeared to be a dish towel. He proceeded to wipe down the prep area with it. Any good that was left on the prep area was knocked into the food waiting to be served. He even wiped some meat off with the towel. Then he turned and started wiping the oven the same towel. Never saying a word to wife and I. We both turned around and walked out the door.

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.

We asked for a "beefy potato" and you only get 3 bites of stuff inside it and also asked for a taco…read morecrunchy supreme and they didn't put any sour cream on it also no napkins

I placed a mobile order with only three things in it. Two of them being sides and only received…read moreone. I didn't think I needed to check my bag for chips and nacho fries.