Cracker Barrel is an amazing place to enjoy a comforting, home-style meal! From the moment I walked in, I loved the cozy, rustic atmosphere. The country-style décor and relaxing environment make it feel warm and welcoming, perfect for family meals or a casual outing. The food is absolutely delicious. Everything tastes homemade, from the fluffy biscuits and gravy to the perfectly cooked chicken and hearty sides. The portions are generous, and every dish is full of rich, comforting flavor. It's the kind of meal that really hits the spot. The staff were friendly, attentive, and made the whole experience even better. My order was taken quickly, and the food came out hot and fresh. They checked in regularly to make sure everything was just right. I also love the little country store attached to the restaurant--it's fun to browse while waiting or after your meal, and it adds a unique touch to the experience. Overall, Cracker Barrel offers fantastic food, great service, and a cozy atmosphere that keeps me coming back. I highly recommend it to anyone looking for a delicious and comforting dining experie read more

I met a friend here for breakfast this morning. It was a weekday and they weren't very busy. We received very attentive customer service. Our waitress regularly came to check on us and refill our drinks, answer our questions etc. We were both very happy with what we ordered: biscuits and gravy, country ham, scrambled eggs, fresh sliced tomatoes, fried apples, pancakes, grits, hash brown casserole, eggs over easy - so many great breakfast choices. Surprisingly they do not offer omelettes. Food was good, service was good and you gotta love the country store! read more

Lisa was absolutely wonderful. My mom loves Cracker Barrel, and she's had a stroke that makes speaking difficult. Lisa was incredibly patient and genuinely kind. She didn't just serve us -- she treated my mom like a person, not a problem. By the end of our meal, she was even joking with her. My mom ordered black coffee and sugar-free syrup, and later asked for grape jelly. Without being asked, Lisa brought both regular and sugar-free jelly, saying she thought my mom might appreciate having the sugar-free option. That small, thoughtful gesture meant so much to us. Lisa wasn't just a great server -- she was a great human. We won't forget her kindness. read more

Cracker Barrel in Herculaneum has been a roller coaster of food quality. Sometimes we go and the good is fantastic. Other times, it leaves a lot to be desired....but tonight was by far the worst food experience we've had there. We ordered the Cod dinner, and when it came out, it was obviously not Cod, and there's no way you.coumd convince me otherwise. On top of that, the mystery fish that we received was very small and mostly breading. We questioned the server, and after a brief conversation she agreed to bring out a replacement and we opted to switch it to the catfish. She came back to our table to let us know it would only be five minutes. 15 minutes later we finally got the meal. Everyone else at the table was long finished with their food. To make it even worse, the hush puppies were black, burnt little rocks. We immediately asked for a to go container as we were ready to leave at this point. Upon paying for our meal, we alerted the cashier to the sub par food experience. Her only response was, "Sorry", and that was it. No desire to provide any courteous customer service to make the experience a little more bearable. Just, "Sorry". read more

I have been to this Cracker Barrel several times over the years and have never left a review. I had breakfast this morning with a friend and we had a great experience. We walked around the store before being seated and it was well organized and the staff was welcoming and helpful. I had the Mama's pancake breakfast. It was delicious. Our food came out super fast. My friend had the build your own breakfast which is a new option and gives you a ton of choices when having breakfast such as a protein, side, eggs, biscuits etc. Carter was our waiter and he was top notch! We had a great time catching up and chatting over a great breakfast! The dining area was warm and welcoming as always. The manager walked up and said good morning to us and welcomed us in. Love our local Cracker Barrel!! read more

Service was terrible; utter silence from the waiter. At the end of our meal In his second cup of coffee my husband had something bump his lip from inside the cup. Turns out there were TWO "things" about the size of my pinky nail in his coffee. Spoke with the manager who agreed it was gross. She offered to take the cost of the coffee off of our $40+ bill. What an insult. This is not the only poor service and/or food issue we've had at this Cracker Barrel but it will be the last. If you're looking for CB keep going North from this store to the next one in St. Louis County! read more

My family went on a Friday night around 6pm and was sat immediately. They had a incredible fire going which was nice due to a cold night. All of our food came out hot and correctly. The buttermilk chicken was cooked perfectly! The dumplings were excellent. The server was busy but kept up with refills! Overall a great experience for a busy night. read more

No matter the time or day the service never fails to disappoint. This time was no different with the exception of a hair hanging off my plate and the waitress insisting it was egg! Oh but the best part was the new egg was not a new egg but simply the old one flipped over. Nevermind the fact the hair was stuck to the meat. Yes I would love to eat meat that has had someone else's hair stuck to it. Oh and wondered why I couldn't eat and stood here insisting it was a new egg. I have photos showing otherwise. Oh the manager offered to take my meal off the ticket..... uh yea I hope so I didn't and couldn't eat it. We shouldn't be paying anything. Oh she also gave me an expired coupon and when I asked about the date she insisted they will still accept it.... unless who ever i get next time says no... lol it seems to only be this location but it has been bad since they opened a bit over 20 years ago.if you keep having turn over and service isn't changing there is a common denominator, Management, provide more training or let them go. read more

See all

Our waitress would not pay attention to my Step dad what so ever!! His food was wrong his, drink was wrong, and when he asked for more corn bread for me she NEVER brought the corn bread! She almost forgot to give us our ticket! read more

Bad customer service if you have a 50% off sign out in your gift shop honor it that is all read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Herculaneum, Missouri

See all

Cracker Barrel is a lovely place to shop, I enjoyed the Christmas themed decorations and the coziness of the store. There were so many trinkets and doo-dads, my mind could hardly take it. That being said the atmosphere is terrific and the attitude of the associates and staff was on point. They were generous with their time and very helpful. I ended up spending a lot more than I intended on spending but I was very happy with my purchases. I've gotten myself prepared for winter weather and also a new style and look. There are definitely some hidden gems in this store, I'm glad I stopped by. Everything was very neat and tidy, the music was nice. This is a great place to shop overall and to dine. Thank you for a good time, I will definitely be back! read more

See all

Food is Good. Very friendly place April Our server was superb. everyh was neat and tidy. Cashier was Hood too. nice things in the gift shop. read more

Went to CB for Thanksgiving dinner and the food was awful!! No gravy, no cranberry sauce, no sweet potato casserole. The dressing taste like it came out right of the box, very dry and crumbly. Very small portion of turkey. My daughter and grandson ordered chicken and dumplings and they ate it in three bites! I told the waiter to bring out another bowl of dumplings. It was pitiful what the portions were. The poor waiter was very accommodating, felt sorry for him. He did bring out another bowl dumplings at n/c. We will not go back for a holiday meal at Cracker Barrel!!!!! read more

Food is always good & hot, waiter/waitress is always checking in & the ambiance makes you feel like you're in the country

Family style restaurant, nice waitress and friendly. Chicken and Dumplings were very good, okra was overcooked. Fried Catfish and hush puppies were over cooked and raw inside. The mash potatoes were dried out and slightly hard, mac & cheese was very good. The biscuits were fresh and hot and were also very good. The waitress ask if I would care to order another meal or remove the price off the bill. This moved them from a 2 star to 3 stars. read more

See all

Just good home cooking and friendly service. Love their old fashioned style store where unique items are always available!

Been going to this particular restaurant for many years. Today we were seated and sat for 15 minutes. Watched two different servers walk by our table. Nobody ever came to our table. Restaurant was not busy at all! Contacted the manager who stated she appreciated me bringing this to her attention and told me to have a good evening! Manager couldn't have cared less! read more

It's cracker barrel. Hash brown casserole. Mimosa. Perfect place for Sunday brunches. Timeless. read more

Cracker Barrel Old Country Store - All of it! - Breakfast & Brunch Near Me - Herculaneum, Missouri

I'm not quite sure how many times we've been to this Cracker Barrel location (we've lost count) but this one definitely seems a cut above the rest. Solid wait staff that are cordial and everything you'd hope for. The food is always as you would expect or better, and the cleanliness is great. Our waitress this visit was Amy. She was a master of her craft and managed several tables with ease and a smile. It's always great when the service staff truly enjoy their work. Its a genuine authenticity that just elevates the experience to an entirely different level. The breakfast this morning was delicious and the coffee was piping hot -- which we were particularly appreciative considering having an exhausting weekend so far. The eggs were made exactly as we ordered them, the bacon was crisp with a nice smoked flavor. My wife's pancakes were fluffy with that unique slight griddle crisped edge that were perfect. Great visit. We've been here dozens of times and I know we'll be back dozens more. read more

Cracker Barrel Old Country Store - Made from scratch biscuits with their signature "sawmill" gravy. - Breakfast & Brunch Near Me - Herculaneum, Missouri

See all

It's a solid Cracker Barrel. The experience is everything you'd expect, and thankfully got me through with some good ol' comfort food on a couple of rotten, personal days.... Country Store sucking you in with retail therapy to buy awesome stuff you don't need while you wait -- check. Yummy comfort food that sticks to your ribs (chicken and dumplings, green beans, and biscuit is my go to the last two times) -- check. Curbside pickup in a pandemic (only if you order online) -- check. Friendly staff -- check. And don't forget that dang peg game that I had to buy to get that Cracker Barrel experience at home to go with my to-go order -- check. Thanks, Cracker Barrel! I knew I could count on you to be there when I needed you. read more

I would like to thank Amy, restaurant manager. We went to CB to pick up some food for some other folks, and decided to try for us as well. We have some very severe food allergies, " Alpha-Gal", so restaurant choices are very important and sometimes very difficult. Amy listened to our requirements and talked through some options that would work for us. Then she met with the kitchen, to make sure everything was adheared too. We were not expecting to be able to eat at a high paced coffee shop type of establishment, but we were able to without trouble. Thank you Amy. read more

My favorite spot to visit when I am Out of state, fresh pancakes warm syrup, and best of all great service also I love the store inside lots of cute things! read more

We've been here twice in the last 3 months. Both times they were out of multiple items on the menu. It was so bad the last time, we just left and went somewhere else. The server, during both visits, was nice and very apologetic. read more

Sunday late afternoon and evening service is lacking. Please bring in the A crew during the summer when there are travelers and the restaurant is busy. We waited 15 min for a table...no biggie. An hour later, we still don't have our food. Our waiter is nice enough, lacks experience... unless someone capable starts cooking, his tip will non-existent. We my food arrived. Dried out and rubbery, had to send it back. SMH read more

I'm guessing that Cracker Barrel has been bought out to a different company! It was always my go to for consistently good, flavorful, hot food wherever the location, you could count on it! Not anymore!! I have went to several locations, the food has been consistently BAD! Is there a connection or coincidence since they started serving alcohol? They have lost my business forever! read more

i walked in and was sat down by a nice, beautiful, tall young brunette female with braces, i think her name was Land? I'm not sure. Back to the point, as I sat down she asked me what I wanted to drink, I said, "I would like Dr. Pepper." Land said "okay" Fast foward 20 MINUTES, my server came with my drink and looked at me in confusion? I did not understand why. As i looked around, I realized, my dark skinned ass did not belong there. My server then dropped everything and shouted at, "GET OUT N-" I did not appreciate. Did take some free fried chicken tho. It was good. read more

We used to be regulars..... until, Menu change came into effect. Considerable smaller portions. Raised prices for less. Poor waitressing. Have to beg for napkins. They act like there gold or something. Quite sure other folks notice too. It used to be a nice place that retired people could splurge on a meal. Not anymore. We are done. Lost customers read more

I've been to this location before. I was looking for some comfort food and it's on the way home. I had the meatloaf, Kale and Brussels sprout salad a mash potatoes with gravy. My wife had fish. We came in tired after a long day at the hospital. Not quite our best experience there. My food was fine but it arrived in about 30 minutes which was a little late. I'm sure it was just an off night. Cracker Barrel is a pretty solid option. read more

Cracker Barrel Old Country Store - They must have a new Crafted Coffee - Breakfast & Brunch Near Me - Herculaneum, Missouri

Love going to Cracker Barrel. Gift shop is always full of great things, although way over priced. Food is always good and they have a waiter that is super friendly, always. read more

Service was awful. Food underwhelming at best. Makes Dennys looking better and better.

My ham tasted like it had been pissed on. The entire plate was ice cold. Sides were put on the wrong plates. Cornbread was burned into hockey pucks. Bacon had a hair on it. The sausage looked OK but I wasn't eating it after that. I will never again eat here again. Just bc it was take out didn't mean it should be shitty. read more

My husband and I stopped at CrackerBarrel today for lunch. We were both disappointed in our meal. He had the hamburger chopped steak and I had the maple bacon chicken. His meat was dry and tough and my chicken was difficult to cut and I wasn't able to chew it.l left half of it untouched. The green beans were terrible. The only thing good in my meal was the steamed broccoli. He said the best part of his meal was the slaw. It disappoints me when I can't get good food to eat. Cracker Barrel u can do better. I hope this is the last time I am disappointed here. This has been one of our favorites for years. read more

I've been a customer at CB for thirty years. When I travel it is a go to safe bet for a decent meal, or it used to be. Don't go there nearly as often these days. Went for a meal in the afternoon recently and decided breakfast for lunch sounded good. I mean it's pretty hard to mess up an egg and pancakes right? Well, they did. I ordered mommas pancakes. Three cakes, bacon, and two eggs. I ordered bacon VERY crisp. I don't like any fat on it. Eggs medium well. I don't like 'em runny. Well, I got uncross bacon and COLD runny eggs. The pancakes were " crispy" though! Waitress took eggs and bacon back to nuke 'em, I guess, started to eat cakes while lukewarm , they wouldn't melt my butter. Asked to speak to manager and she was sorry. I told her I was too. Looking back on the downhill slide of CB was when they stopped serving warm maple syrup. They serve a maple/corn syrup blend now days. Not pure maple , and it's supposed to be warm, I thought, but never is anymore , and I've been to CB nationwide. It is not an isolated case. I live near my home CB in Herculaneum, MO and I will go back back, but not nearly so often. Please CB step up your food . I want to come back. read more

Great food! Ordered porkchop dinner and grandma's breakfast. Food was ready ahead of schedule for pickup. Crispy hot pancakes with fresh syrup and I'm such a fan of their pork sausage. The porkchop was cooked perfectly except it was bland. Such a great value. read more

Usually My favorite place to eat and we usually always get great service. The last time we went about a week ago our waitress was really busy and only made it to our table 1 time and my husband and my carrots were cold and so was my dumplings but my chicken was to hot to touch to eat for 10 mins. We were disappointed but luckily it's not usually that way, and for some reason our bill was $52.00 which surprised use both cause we normally always get the same thing but it wouldn't have been so bad if our food wasn't cold. read more

Service by Tammy was terrible. She was not friendly, very slow. I had to ask 3 times for a box for food. Husband asked for over easy eggs and they came hard. We were there over an hour and most of it was waiting. Tammy was not in a good mood and not apologetic. We left no tip. Bad service all around. read more

Came here at a later time (maybe like 8-9pm) on an off-day, and our group was like a table of 14. Service was great, fast on the orders and drinks, but the most surprising thing was that they were able to serve all our food within prolly 10 minutes... , a table of 14, with totally different things, like steak, breakfast food, sandwiches etc. Anyway I'm skeptical that the microwave was used a lot, but oh well, nevertheless a lot of the food was good, some of the food was meh and not too tasty. Definitely a fan of the ribeye though apparently its aged, and its really cheap and delicious read more

Super slow! Love the food but be prepared to wait a long time!!!! Don't recommend if you're in a hurry. Also they were out of the chicken n dumplings which is what I was hungry for. Waitress was friendly and sweet. Just super slow with our food. read more

This Cracker Barrel's food has really gone downhill. The past few times have been terrible! Last time we had fried chicken and it was burned and almost no meat just crust and the other sides were bland and tasteless. I would suggest trying a different one if you have to have Cracker Barrel read more

Got seated after a short wait at the hostess station. Then no service. Another table that came in after us was waited on before us. Two other tables seated and still no service. We left. read more