Amazing food everyone in that store is brand new I will be coming back thank you for being great

My food was ok. I had the Italian pasta bowl it was supposed to be pepperoni and Italian sausage but I'm 99% someone used beef instead of sausage which messed up the flavor profile. The cheese sticks are worth the dollar upgrade from the traditional breadsticks. Service was ok it was very busy and during these times everyone is overworked and underpaid. This is a run in a grab your food or order type place so ambiance is not really a factor. It is nice that the monitor shows what time your food will be ready. read more

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bad servics bad GM doesnt give refunds properly and harrasses her employee's all round terrible service from this location.

Great service was fast and on time. The food was delicious . The place seems to have a turn around. Food tasted fresh

Again one of the worst experiences from this location. I ordered pizza and bread sticks. Pizza gets delivered and no breadsticks. Call the store and was told they ran out of breadsticks and didn't call because they were overwhelmed. So you just don't send what was PAID for?!?! Sorry excuse for a business. read more

I did an online order from here today for my family and received a text confirming and saying it would be delivered at 1:14. At 1:20 I got online and it said my order had been canceled and to contact store. Meanwhile my family is sitting here waiting on pizza for lunch because i got a text confirming it was on the way and when I called the store twice no one answered. Also, they did not refund my 50 dollars meal. And as a previous review on here with the same problem stated I did NOT order through door dash so this is not a door dash issue. I will be contacting corporate Pizza Hut. Update: I drove up there and the doors are locked and seems like they are closed. Still no refund. read more

Pizza Hut - Pizza Near Me - Greensboro, North Carolina

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The service is outstanding! The manager is very knowledgeable and has great customer service skills!

I have had it with this location. Pizza Hut on Burlington Road is a joke. I have tried 3 times with this place. I really like Pizza Hut food but I will never order from this location again. The first time I phoned in a pick up order. I worked a block up and placed my order 20 minutes prior to getting off work. I was told my order would be ready in 15-20 minutes. I get there 25 minutes later and my order had not even been made yet. I was not told this until after I paid and questioned why I was still waiting after 10 minutes. The lobby floor was very sticky which annoyed me as now I'm going to track that crap in my car. Finally got my order after waiting in the store about 20 minutes. My next order was a delivery on a Sunday night. I placed my order at 7:30pm with an 8:13 delivery time. Well, about 8:35 I called the store only to find out my pizza had been sitting under the warmer because they had no drivers. I told her to cancel my order, I'm tired of waiting. About 9:15 I get a call from a door dash gal trying to deliver the pizza I canceled. Last night I ordered delivery. My order was confirmed, I even got notifications that my order was on the way. After an hour had passed and still no delivery I called the store. OMG! The store was freaking closed but yet the pizza tracker says on the way. Maybe 15 minutes after I tried to call I get a call from door dash again telling me she tried to get my food but the store was closed. Never again will patronize this location. As a matter of fact I am done with Pizza Hut altogether for the time being. What a joke! read more

Shayna was so nice and very patient ... she made my food herself to make sure it was correct!

The pizza is super good and yummy! We got the pizza as soon as we arrived. We were 1hr late and it was still nice and hot.

This Pizza Hut is a joke. I made the mistake of stopping in this small town to rest on my way home from a long New England road trip. No restaurants around open past 9 PM but McDonald's and Wendy's which I absolutely didn't want, and this Pizza Hut, which i decided on. I placed a delivery order at 8:18 PM. I received information shortly after telling me that this order would be delivered by DoorDash. "Great," I thought. "I can't wait to see how this goes wrong." At 8:49, the DoorDash tracker switched to telling me my order was out for delivery, but the dot wasn't moving. I called my delivery person, who didn't answer. I called the Pizza Hut, which didn't answer. I called again, they picked up this time, and I told them of the situation and they told me they would "transfer me to a manager"??? The phone rang 17 times (I counted), and then I gave up and hung up. Called again, this time a completely different person picked up. Could barely understand what they said. I had to explain the situation again, I was again told I would be transferred to a manager. I protested and said I was told that the last time I called, but they assured me someone would pick up. A man answered who told me he would have to call the store to see what was going on. "Call the store?" I asked. "You don't work at the store?" He replied that no, he was a customer service manager. Pizza Hut outsources simple customer service calls! Even when you call the "store number," you're not really getting them. After putting me on hold for ages, he came back to tell me the store had marked my order complete and it was out for delivery. Meanwhile, the DoorDash tracker (that I never asked for, if I wanted it delivered through DoorDash, I would've ordered through DoorDash) now showed it had been assigned to a different dasher. I asked the "customer service manager" what was going on, and he said he couldn't give me any information and the real store manager would have to call me. I decided to call my new driver instead, and after explaining the situation to her, she went inside but kept me on the line. I heard a woman's voice tell her that it was already picked up, and she would have to take it up with DoorDash. My driver told me there was nothing she could do, and she would be cancelling the order in DoorDash. However, my card had still been charged by Pizza Hut, and I still had no pizza. Deciding not to let incompetence ruin my evening any further as it was now nearing 10 PM and I had nothing to eat, I got in the car and drove through dark country roads to this Pizza Hut, which shares a shopping center with a Dollar General. Once inside, I told the woman at the front counter, who identified herself as the manager, what was going on and she simply told me "it's probably still out being delivered, and you're here talking to me and won't be there to get it." I tried to reason and told her I believe my order had been stolen by my first DoorDash driver, and she rolled her eyes at me and said "I doubt that happened, but even if it did, that's a DoorDash issue. You can contact them for a refund." I didn't order or pay through DoorDash! I asked how long a remake of my order would take, and she said not long but "somebody has to pay for it again because it's marked here as complete." We went back and forth for what felt like twenty minutes but was probably less than five. I started to raise my voice and get an attitude back because at this point I was starving and felt like I was on an episode of Curb Your Enthusiasm. The manager finally said "let me call somebody" and then disappeared outside, pacing back and forth on the phone along the front sidewalk. When she came inside, she asked me what was on my order. I told her, and it was miraculously ready within ten minutes. I can only imagine the person she was on the phone with was her district manager who said something along the lines of "It's not coming out of your pocket. Stop being difficult. Make the order again." And for that, I am thankful. The order ended up tasting fine, once I finally sat down to eat it over two and a half hours after I placed it and a session of gaslighting from a Pizza Hut manager. Honestly a terrible final night of a really fun vacation. Also, they forgot the ranch for my wings. read more

I ordered a pizza at 7:30 pm yesterday with a wait time of 2 hours. Here to say I never received the pizza nor has the order been canceled. Pizza Hut basically took $34 from me and still no food!!! I want my money back!!! We're at 11hrs and counting!!! read more

Pizza Hut - the order for pizza hut - Pizza Near Me - Greensboro, North Carolina

Aaaahh man... call to order some pizza at the last minute and the employee still took my order and it was fresh!!! I appreciate the courtesy A+ read more