I ordered $93 worth of food for my family through the iPhone Pizza Hut app. When I went to pick up my order, I was told there was no order. I showed the order in the Pizza Hut app & the charge to my credit card (pending) to the first guy (nice guy) behind the counter and he read it, just didn't know what to do. I waited for someone else (a manager? team leader?) He said there was another manager, too busy to talk. He told me "That's between you and the app, there's nothing we can do. Just dispute it on your credit card.". I said the order was placed, my credit card has a pending charge, but you don't have the order. I'd rather you issue a refund than me have to call my credit card and dispute the charge" His answer in a smart-ass tone was "Just dispute it bro, it's not that hard". And he talked to everyone that way while I was there. I'll never use Pizza Hut in Laurinburg, NC again, which is a shame, I was really looking forward to some type of Pizza Hut coming back. But we have Dominos, Papa Johns, so we're good. read more