Very attentive customer service. The buffet was hot fresh and delicious. The store was well maintained, and everybody was so very friendly.

The employees here are extremely rude the service is terrible I will never come back to this store and will make sure everyone I know doesn't either do better Pizza Hut read more

Pizza Hut Buffet... Enough said... Actually that's not all I am going to say though...LOL. I honestly felt bad for them today, because we got there at about 12:30 and they had a huge to go order and got backed up on the bar. The salad bar got refreshed and I actually built a decent salad with lettuce, tomatoes, broccoli, cauliflower, carrots, cucumbers, pickles, sunflower seeds, dried cranberries, and croutons. They had ranch, thousand island, creamy Italian dressings. They had bread sticks, they had their baked pasta, I think that they had their cinnamon sticks but one table took the entire pan to their table. As for pizza they had thin crust, hand tossed and pan pizza. In all honesty I only got a piece of Hawaiian hand tossed, cheese deep dish, and green peppers, onions and sausage thin crust, and a bread stick. But what I had was good. They had a television on but they had the sound down and the close caption on. So you could hear the conversation going on at your table. The buffet was clean for the influx of patrons. All in all it was a good lunch, and the employees were extremely polite and friendly especially with the mad rush going on. I believe they said that the Buffet hours were 1:00-1:30 Monday through Friday ONLY. So if you want something different than CiCi's try Pizza Hut. read more

Poor service, especially from the manager. We called to report that one pizza was missing toppings. The rep that answered apologized and said she would give us a future credit. We thanked her and went on with our day. Then we got a call a few minutes later from the manager saying we couldn't get a credit because they opened the box and showed us. Very petty. You lost a regular customer over. Cheap pizza. We will be going somewhere else from now on. Very disappointing. There are plenty of pizza places around and as a manager you should be thinking long term read more

Great service and taste, this location definitely turned its self around. Will definitely be returning again to get that great Pizza Hut flavor I remember read more

very good customer service, really fast with bringing our food out and a really clean store.

I had a disappointing visit here to the Pizza Hut. Ordered June 29, pizza had no sauce and very little cheese. We will be ordering Papa John's next time. read more

Ordered and paid for the 4 pack sodas and the cashier argued it didn't come with 4 and only gave my husband 2 mountain dews. In my husbands defense I made the order online, so he really didnt know. When I called back the store manager said she would NOT issue me a refund for 2 soda even though we were never given the other two Pepsi's. I called back, the other team lead had the same attitude.. it's all bad here, the pizza, the service, the attitude of EVERY team member. It looks like it is Painturo's only for this family from now on. NO MORE 10 minute drive back to town after we order, because they mess something up EVERYTIME! read more

Pizza Hut - Receipt proof it was 4 sodas. - Pizza Near Me - Lebanon, Tennessee

We always enjoy Pizza Hut's lunch time buffet. There were times when the pizza options were lacking on the buffet table during our visit but they were pretty quickly replenished. I'd say that the wait staff could use some more help. The waitress that we had could not remember what drinks to get for us and brought us the wrong ones. She also did not check back with our table for drink refills often enough during our visit. It may just be better training that is needed or more employees at this location. The pizza tasted great and overall we enjoyed our experience at this Pizza Hut. read more

Pizza was good. Not the best & not the worst. I would come here again. Disappointed they use canned mushrooms instead of raw/fresh. They charge $.50 for a side of ranch to go w pizza but I understand it's to keep costs down. Dough is a little different from your "commercial" places. It's more doughy? The crust is softer. read more

i use to go to this Pizza Hut on S. Cumberland all the time there pizza looked fresh and smoking hot when u opened the box the pizza hut crust and wings would be on point but now it's like they got employees in the back that really don't care and like all of us they are just in there for the money. I give this 2 stars only because the way it is now if it was poppin like it was a few years back i would have gave them a 4 star review. The Bread sticks are fire though. read more

I am very disappointed in this Pizza Hut location. I haven't been to a sit down Pizza Restaurant in years. The salad Bar looked incredibly discussing. We were seated, there were only three other tables in the whole restaurant with guests. It took forty five minutes to get our pizza. It was okay at best. The restaurant looked like it needed a good cleaning. The telephone rang off the wall. I guess they do most of there business with take out orders. The Server was nice and pretty attentive..I will stick to take out Pizza from now on. But, not from Pizza Hut.. read more

Please. Just. Don't. This place is so nasty! Last time I ordered I actually went to pick it up, they forgot half my "box deal" my marinara sauce for my bread sticks was half water, but the best part was that I stood inside for fifteen minutes with no one at all coming to help me, oh except for the punk who was getting off his shift but made a HUGE salad to take home and looked right at me and another woman and said "I'm off" and left, didn't even go find someone to help us. There was not a single employee to be found. I almost thought the zombie apocalypse had happened and I missed it until finally a bubble gum chewing blonde came out from the bathroom and began handling our food. It was awesome. read more

Called to place my order and was told that they can't deliver to me. Mind you, I'm only a mile and a half away. Very disappointed

I'm not sure what to say without sounding like complaining, but here it goes. For pizza, you have to avoid the pan crust or whatever they call it. Doused in oil and actually drips if you hold it up. Heartburn in a single slice. They skimp on toppings, cheese, and the sauce. Oh dear Neptune the sauce. Make sure you ask for heavy/extra sauce or you'll have one dry pizza with a tablespoon or so of sauce. Ordering is a gamble, sometimes it will be on time, other times twenty minutes late without an apology or excuse. I don't live far away either, so an hour for delivery of a simple order during non-busy times is ridiculous. read more

We took our family here and arrived right before they started the buffet. The waitress was very helpful and friendly. The pizza and salad bar were both fresh and tasted good. We will return. read more

Got off the road and needed 4 large pizzas really late. Boy did they come through. Pizzas were awesome and filling. Doubt I would be ordering from here again but thought I'd give em a shout out for pulling through in a time of need. read more

I have to restrain myself not to use foul language when referring to this place. The wait was ridiculous and none of the workers would ask if I'd been helped. I will never ever come back to this location. read more

My favorite Pizza Hut in the area by far! They always get the order right and fast which is all to rare a thing these days!

First time we ordered from this pizza hut the pizza was raw. This time they were burnt along with the bread sticks. read more

Pizza Hut - a pizza in a pizza box - Pizza Near Me - Lebanon, Tennessee

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Terrible Customer service! I order a 2 pizzas, wings, cheese sticks, and 4 pops from this pizza hut. The order came to almost $70.00 and I tipped the driver $8.00 and noticed he forgot my wings. I called back this pizza hut restaurant and the said they would refund me the money. Several weeks later I continuously checked my credit card, but there was no refund! I called Pizza hut they said oh we credit your moms account with the money I told them I paid for the food with my credit card and the lady said she would refund me the money, they said I'm sorry we don't do that. I asked to speak to the manager told him my experience and even how I had the runs that night after eating that pizza and how it had been a totally bad experience at this Pizza hut, he said now the food made you sick, I told him I tip the driver order $70.00 worth a food and you did not deliver the food, I had a bad experience with the food and your are trying to force me to order more food by only giving a credit. So now my Mom has to drive to this Pizza hut to get my refund, My advice to all stay away from this Pizza Hut restaurant!!!! Bad Business!!! read more

This place should be called the Salmonella Hut. They are the most disgusting restaurant I've ever been to. The workers are slobs and the manager or leader for that night was a rude woman that insisted nothing was wrong with serving RAW chicken wings and UNCOOKED pizza. Why hasn't this place been shut down?! read more

This Pizza Hut keeps getting worst and worst. First let me say I was ordering to be delivered. Well that didn't workout pizza would arrive cold, oh I live 10 minutes from there. So let me go there and order and get it this while it is hot and ready. 2 personal pan pizza please one cheese, one super supreme and a salad. The person taking order says 15 to 20 minutes it is 5:45pm. Ok they maybe busy with to go orders. One table of 2 people in the restaurant. Fix the salad go back to the desk to get a lid for the dressing. Whoops no lids behind the counter the young girl has to go to the back to get some. Nope she comes back with just one. Sit down to wait for the pizzas. While waiting only 6 employees at the counter 3 counting out money for tips. No issue right. 6:15pm hey can you check and see if there are 2 Personal Pizzas ready. Oh yeah they are right here. Hmmmm 3 people there when i ordered them to go. Not one thought to say hey are those pizzas ready the guy is sitting in the first booth. How long had they been there. "We apologize have a nice night". Well every review site I can find will now know how to apologize. Plus maybe they need 8 people at the counter this way they keep up with the 2 tables in the restaurant. Maybe 2 will notice a customer with to go salad sitting at table one close to the door. read more

What a disgrace!!! I'm a trucker that was looking forward to ordering some pizza! Remind you that I'm literally on the other side of the exit at the pilot travel center! Called in to see if they could deliver to me and the exact words the lady said was "we don't deliver to truck drivers"!!! If I could give negative stars I most definitely would!!! read more

Horrific experience - ordered some wings and a hand tossed Super Supreme without blk olives. After waiting 20 min I was told that they accidentally made it with olives but would remake it in 10 or so min. After 20 min they brought me the wings and apologetically handed me a pizza that they had accidentally made as a thin crust pizza. They offered to throw in a 2 lt soft drink. I was furious and left with what turned out to be a pretty cold pizza that still didn't match what I had ordered. That's 50 minutes and $20+ that I will never get back. I certainly won't ever go back. read more

I called three times to fix an order I had placed online. The first time I didn't even understand what the woman said until I was left on hold for ten minutes, called back to explain my reason for calling told me it would be thirty minutes until I received my food the driver had just pulled up when I had hung up with her. One of my orders was wrong and when I had called to try and fix it the lady hung up on me before trying to resolve the issue, went to Pizza Hut to explain everything that had happened I was charged extra on my card compared to what my receipt said. After waiting for one of the workers to stop stuffing her face and put her phone down I asked for a manager. The manager argued with me about the whole situation even after I showed her everything. read more

It's hard to order pizza so when you spend 10+ minutes on hold, and when you try to call back it lets you know that no one is available to assist you. read more

The absolute worst experience I have ever had at a Pizza Hut. No One had a clue what they were doing. Uggggh