I get that this is a fast food joint. Who leaves reviews for fast food? Well it was bad enough that I felt compelled. Pizza Hut used to be a good wing place. The last 2 times our wings looked like this. Why not put forth the effort that takes 30 seconds to make the wings the way I ordered them!? I ordered food because I DIDN'T want to put any effort into a meal. The dude at the drive through forgot my pizza. I had to remind him and he gave no form of apology. We are a tourist town and if we let these places go unchecked with their lack of quality, our town will suffer for it. Do better. read more

Pizza Hut - "Buffalo" wings. Hardly sauced. How hard is it to toss them? - Pizza Near Me - Ruidoso, New Mexico

Man. I FREAKING LOVE this place. I'm so glad it's in buisness and still doing good business. My husband and I came in on a Sunday night, the staff was extremely welcoming and helpful. The girl behind the counter was super cute. Walked us to our seats even though there wasn't but a few other couples in there. He was in sucha great mood and seemed so happy to be there. It's so nice to see people enjoying the job they have! We had a large pizza and pitcher of soda, everything was so good. We were so sad going home knowing we couldn't visit one I ce we were back home! Can't wait to visit when we come back. read more

Pizza Hut - I miss that this doesn't exist in all cities anymore! It's sad they are hard to find. Such nostalgia. - Pizza Near Me - Ruidoso, New Mexico

See all

The lady that took our order was fantastic and helped us choose the best pizza !! It's a cold night and was great entering and having the dining room decorated and warm. read more

Fast delivery, minimum delivery price is something new to me. Pizza was all I wanted, had to add on something else to meet the minimum price which totaled 30 dollars. Paid online and still presented with receipt to sign. Not sure if it's a local policy. Pizza was good, fresh. read more

Pizza is fine.. same Pizza Hut everywhere and we arrived before it came out so it was hot. We went to pick up instead of drive through. We stood there for a solid 4 minutes with no-one else at the counter. Kansas, the manager, never even acknowledged us even though she was at the register the entire time. Then she walked away without saying a word and proceeded to talk with other employees who were getting drinks behind the counter. Another girl asked us if we were dining in. When we told her we ordered and were there to pick up, she walked away. Ariana was bussing tables and came over to check on our order FINALLY. Good management is so important. A good manager truly sets the atmosphere and expectations for quality and service. This place just didn't have it tonight. Hoping they have other shift managers than can provide better service. read more

Unfortunately it was a mediocre experience. While we were seated immediately, but while there were only 2 other tables occupied it took nearly 10 minutes for someone to take our drink order. Pizza arrived 20 minutes later (about right). but was the wrong crust. Unwilling to wait another 20 minutes, we ate it. Pizza was ... average ... but I wasn't expecting Grimaldi's either. Waitress failed to return for drink refills, and when asked about the incorrect order she stood there with a deer-in-the-headlights look - no apology, no offer to make things right. She simply took the check & walked away. After 5 minutes she returned and, to her credit had removed the errant pizza from the bill. Everyone makes mistakes, so I'll give them another chance the next time I'm in town. read more

Immediate service was ok, we had to wait 10 minutes for a table just because they were understaffed and had no one to host. Waitress came off as tired which is fine but she wasn't patient either. Kitchen took forever and took 20 minutes for a pizza. PLEASE GO TO CAFE RIO and support local read more

I do not like there new ordering system! I want to order directly with the location! I an nervous about giving my.credit card. First they said they were transferring me to secure line and then said, " no I'll take it"! read more

Pizza was pretty good, but main thing is NO salad!!!!!! Seems pandemic killed off the salad bar and anything green being served. Service was average, price was reasonable, the place was mostly clean.... Very few places to get pizza in Ruidoso anyway, Even fewer have a dining room. read more

My mother and I come to Ruidoso often for business. This day we decided to get a pizza. Not any pizza, a Pizza Hut supreme pizza. We drove up at 8:45 pm and noticed a notice on the door saying that they now close at 9pm. Therefore, we wanted to be polite to the employees by taking it to go instead of eating it there. The employees were very polite but apparently they rushed our pizza through. The crust drooped at the outer edge the moment a slice was picked up. Tried to lift it up and it would buckle because the dough didn't get completely cooked. My mother and I just picked off the toppings. Not happy. read more

Pizza Hut - This is obviously clear that it's doughy. - Pizza Near Me - Ruidoso, New Mexico

See all

We had a good experience but we can see how others did not Our waiter was great, I mean great! I mean 15$tip good The rest, not so much Al food was good and came out hot read more

We ordered tonight, for pick up, and had a great experience! Even in a busy peak week, being Christmas/New Years. The Shift leader working the register/cutting table was so sweet and friendly! The pizza was great!! Would reccomend. read more

I ordered $60 dollars of wings and were cold and soggy. Check your to go orders before leaving. I personally will not be ordering from this establishment again. I am local and am very disappointed and was embarrassed at get together it was a 5 minute drive after pick up. read more

I actually really like this Pizza Hut. We like the Italian sandwich and the cinnamon sticks. Pizza is good too. They are always speedy and everything is hot. No complaints here! Town rolls up and closes down by 6-8pm so this is a safe bet! read more

Service was totally awesome. I would definitely come back. Elena awesome service. Pizza was perfect

Delivery was great and the food was hot and very good. Plenty of food for the cost and service was well worth it.

One star, only because zero isn't an option. Worst Pizza Hut experience ever. Ordered 3 large pizzas for a group of kids. As you can tell by the pictures, they were terrible. Manager at this location was not helpful. Did not see any issues with the quality of the pizza. We also ordered a salad for someone in in our group who has a gluten allergy. Salad was not made to order. Manager did not liked being asked to bring the correct salad back to us. Finally after 3 phone calls back to Pizza Hut, our situation was resolved. Get some cash out of your bank account, go to Cafe Rio and save yourself the headache of this place that calls them self a pizza place. Update.... they brought the new salad.... still wrong. read more

See all

Not a bad pizza, but not what I ordered. I asked for sausage, mushrooms, green pepper, and bacon (my favorite combination). What I got was sausage, mushrooms, green peppers, and lots of onions, which I'm moderately allergic to, so I had to pick them off. Should I have checked the box before walking out? Apparently. Who knew? Does onion = bacon? Not in my universe. The cashier was very nice. That's the second time they got it wrong, and the last. read more

It wasn't bad at all! The customer service was great and the pizza came out fast and just as wanted. Would definitely go again and recommend. read more

Had the buffet for late lunch. Pizza was hot out of the oven and delicious! Best of all, under $20 for two for lunch!

Save money and a headache and do not stop at this Pizza Hut! Service was absolutely ridiculous. Something is wrong with the management or something because service is aweful! Really really disappointed and dissatisfied. read more

So I came to the Pizza Hut in ruidoso and i ordered 2 pizzas and 2 Alfredo pastas and one red pasta and the lady that was taking my oldest she was kind old around 45 years old and she had a rlly bad attitude and ounce me and my Mom got out order the lady didn't even give us the two Alfredo pastas and instead of giving us out red pasta she gave us a spaghetti and we asked for the 2 Alfredo pastas she said that we didn't order it when we did. read more

Service was very good and timely but the women on the phone taking our order was not very kind.

Several disappointments over the last few months. When I order delivery they often cancel items and don't tell me until my order arrives. Maybe I'd have liked he option of getting something to replace the missing item? Depending on the number of people we are feeding sometimes that missing item makes a big difference. Recently showed up for the lunch buffet with 10 minutes to spare. I was told it was closed and we had to order off menu. As I was sitting there, eating lunch for the next 45 minutes I witnessed several people go back and forth to the buffet even though it was "closed" I was lied to and i had arrived in time. I've had a bad waitress several times. She ignores the table, does not refill drinks and forgets the basics like NAPKINS. I even had another waitress apologize for her when she hadn't been to our table in half an hour... She said she had no idea where our waitress was and she was very sorry. Apparently our waitress was outside smoking, because when we left that's where we found her. Not impressed, not at all. Hire new staff that's courteous and efficient. You'll get more business in the long run. read more

I am the queen of second, even third, chances. This was my third shot for this particular PH. It was out of pure laziness, from not wanting to go out to get food, all cozy in my jammies...it's one of the few places that will deliver to the hotel. Previously, when ordering hand-tossed pizza the first shot...the crust was all but raw. The second time, I figured I'd be smarter and specifically ask that they make it crispy...that didn't work. THIS time I figured I'd order the thin & crispy crust....they couldn't possibly undercook THAT? Wrong. The bottom of the pizza was pure WHITE. Like it had never touch an oven on the bottom. Like it was floating in a pizza oven and only the top got cooked. I don't know if it's their oven or just trying to get them out too fast...but for God's sake...COOK THE PIZZA ALL THE WAY! Never again. read more

This is probably my pizza place to go to..it's always fresh and taste damn good too..orders are always on time..the drive is worth it

I'm not from the area but there has to be something better than this for pizza. The place was discussing!!! I was in the restaurant for an hour and they didn't have many other patrons but every table was dirty when I walked in and still not clean when I left!!! The bathroom was so bad I wouldn't use it. I ate one slice but my poor husband ate four pieces. Both of us got sick but he was far worse than me. The waiter was the only nice part of the experience!!!! Will not be back!!!! read more

The only good part of their pizza is the crust. The cheese is rubbery, the toppings taste old, and their wings are overpriced. The wings taste okay though. read more

Great pizza!!! Delivered it earlier than anticipated too!!! They're even open until midnight. Good Pizza Hut store

We ordered three of their limited time offer boxes to our hotel room, and they delivered on time, yet they forgot a whole pizza box, and the wings were cold. Meanwhile, we tried to ask the man to see if they even made us one, and they didn't, so we were short on food and all the man wondered was to see if we wanted to take the survey. We normally don't eat there, and we never will again read more

This was the absolute best Pizza Hut I have ever been to! The atmosphere was lively and family friendly, very clean and welcoming with nice decor, and the food was delicious! Highly recommend their honey barbecue wings. Definitely worth the visit! read more

They said my order would be here in 30 min and they claimed 2 drivers got stuck on paved roads. After 2 hours I finally cancelled the order of $60. Do not order from them period. read more

After a 2 hour wait and 3 calls to verify it was coming we had to cancel the order. No apologies no excuses. Terrible service!

Idiots working there! Can't even answer a damn phone! Or put someone on hold correctly! Called 3 times to place an order, told me to hold and hung up. Called back twice, they picked up the phone and hung it up. I'll call Domino's! There pizza is better anyways! read more

We ordered pizza so that we could spend the cold night in at our hotel, only to find out that this location doesn't deliver to our hotel which was only 3 miles away. So we went to pick it up. When we got back to our room, we were so disappointed. All of our food was cold, or at least stale. The asiago cheese sticks were so stale and hard. The pizza, although customized, was cold too. The cinna-sticks dipping sauce and two hold punctured on the top, so we didn't even use it. Not that we ate those anyway because the cinna-sticks were also hard and cold. Needless to say, we will not be ordering from Pizza Hut again. The service was horrible and the employees were cussing behind the counter. This was an awful experience. read more