I had Italian sausage Bolognese, and halfway through traded it for my friends wild mushroom pasta. Both were fantastic, and had rich creamy sauces. The sausage was pretty killer, a tad spicy. The mushroom pasta had a tinge of lemony zest to it. Morels were deliciously panfried in butter. My favorite was the to go order for a third person though: pistachio Alfredo, a similar sauce to the wild mushroom pasta but a bit nuttier. Zero complaints with the food, and i look forward to the owners new location (pizza Lotties) that will be opening soon i hear. This place is dangerously close to five star perfection, if only it were not so crowded (locals know whats up) and it's also a bit loud. The open air kitchen is a nice touch but probably doesn't help with the noise. Imo good food for decent value and would be worth the wait (you can enter into the waitlist online which i will certainly do next time and probably opt for patio seating if possible) All in all very satisfied. This place has a cool menu that seems to evolve and explore the culinary arts. (I love that someone thought to make a sausage/pasta dish with Korean gochujang) I look forward to partaking in many future gourmand adventures here made possible made by such creative kitchen-bound artists read more

Pizzeria Ruby - Italian sausage bolognese & wild mushroom pasta - Italian Near Me - Springdale, Arkansas

Great food, abismal service. I genuinely can't even put it into words. I understand waiting a while for seats, what I don't understand is how takes 30 minutes to get us water. Couldn't tell you the servers name, but I can tell you I won't be back for that. Edit: To address your response, after waiting that long for water, I did go up and tell the person at the front desk. At which point, our server did come and check on us. She said that you all ran out of clean cups and got us water, but did not ask if we wanted other drinks, my brother had to quickly ask her to grab him a soda before she ran off, then she asked my sister and I if we wanted anything else. We put in our food order as well because we did not know how long it'd take her to come back. Thank God we did because it took forever for her to come check on us. We didn't get one refill, didn't get one "do you need anything." We watched her talk to who I assume was the manager about pre-closing, and watch her take phone orders. I get that she might be new, but there seemed to be no interest in taking our order or serving us. After we finished our food, we stacked our plates and waited for it another 30 minutes for the check. When we finally received it, I just walked up to the counter to get checked out because I was not going to give her my card and wait for another God knows how long. Appreciate the advice, but I did express frustration and was met with more frustration. Work on your training practices. read more

Went in the service was impeccable and so appreciated. The atmosphere is comfortable and I love how open it is. Pizza , and bread was great! No notes they actually understand what neopolitin crust is which has been a challenge I have seemed to find in this area My only recommendation if anyone is reading this... Don't sleep on the espresso! The affogato was FANTASTIC! read more

Not as wow'd this visit. We had about a two hour wait, though being able to join the waitlist ahead of time helped. We started with the pasta, which was the better of the two dishes, but it wasn't very hot; I'd still recommend it. The pizza was disappointing, the sausage (which wasn't cheap to add) had very little flavor and tasted more like ground turkey, and the sauce lacked flavor as well. The drink I ordered was so tart I had to send it back, but the waitress was very kind about it. Overall, I'd give it another shot, but this visit felt a bit overhyped. read more

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I've been a fan from the beginning back when Chef Mike had a food truck...the first couple years of Ruby was amazing! Unfortunately it's been downhill since. He's losing his touch and letting his success go to his head. The food/pizza has become mid at best. Their political views have become the center stage of his business, not the food. The experience dining in has declined, extremely loud, sometimes vulgar/offensive music. I would say this has become a non kid-friendly environment. Pricing has climbed up to gouging levels. Most recently I ordered the Fried Clams app. Listed as Market Price, I assumed it would be upper $20's, worse case maybe low 30s? BUT $41 IS A LITTLE OVERPRICED! especially when I can go over to Bentonville to blu (who flies in fresh seafood from New England weekly) and get clams for half that price. Meredith and Mike need to come back down to earth and humble themselves... otherwise their arrogance and price gouging will catch up to them one day...don't ruin a good thing you have going. read more

Pizzeria Ruby - Appetizer portion of fried clams, listed as "Market Price" on menu.....but WTF, I wasn't expecting $41 for a handful of fried clams. - Italian Near Me - Springdale, Arkansas

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The food was OUTRAGEOUS I had the worst experience in my entire life! the time i had to wait just to get a horrible server. The atmosphere there was HORRIBLE there were screaming children and the parents were doing nothing. When i asked the parents to please tell the kids to please stop screaming because me and my husband were trying to have a nice dinner, and the mother said, "Kids will be kids" while looking down at her phone. WOULD NOT COME TO AGAIN. read more

Came to the NWA for my first time and glad to come across a memorable restaurant that stands it's ground to other pizza restaurants in the country! People rave about this place and I have come to understand why, as if I lived here I would definitely frequent often too. The wait time was 2 hours for a party of 2, but glad to be able to put my name online and not have to wait for longer than 20 min when we came closer to seating time. The inside is small and cozy, with a lot of TVs to play the sports games and many people getting takeout orders, which is another option if you can't wait. We ordered pizza, pasta, and ice cream to get a taste of the whole offerings: 6/5 Vodka pie was the star, the right crisp as well as great flavor. I was surprised that this is one of the pizzas that still tasted so good after a few days, with just a microwave 5/5 Pistachio Alfredo was unique but the flavors worked. I am glad they stayed true to an Alfredo and gave it that cheesy creamy richness, while having fresh nuts as well. The pasta was cooked perfectly al dente 3/5 Strawberry "gelato" was not a gelato, it's a glorified soft serve. Don't let them fool you, but still a nice dessert! I would 100% visit this place every time I'm in the area, though I'm not sure how frequently I would visit. But at least I know I have a favorite restaurant in the area! read more

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We have been wanting to try Pizzeria Ruby for a while and finally did. The restaurant is very small inside with limited seating so not it makes sense why it is always on a wait. Pizza was delicious! Crust was delicious and perfect combo of crunchy and thin. Toppings were fresh and done evenly. The only reason I did not give a 5 star was to he service was incredibly slow and its cashless. Next time we will just order take out and sit outside. read more

Pizzeria Ruby - Italian Near Me - Springdale, Arkansas

I've gotten nonstop recommendations to visit Pizzeria Ruby since moving here and it did not disappoint! I tried to come before but there was a 2 hour wait and I was starving but this time around I got there a little early and there was bar seating (yay!) It's such a cute classic pizzeria. The staff was super sweet and in such a good mood. I had the vodka pasta and a cream soda, both of which are delish. While everyone recommended this place for the pizza (which I will def try next time), the pasta is soooo good! read more

Pizzeria Ruby - Bar - Italian Near Me - Springdale, Arkansas

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Best pizza in NW Arkansas! Can't go wrong. Love the white sauce with garlic. Great atmosphere and service. read more

Pizzeria Ruby - Great cheese pizza with Daughter! - Italian Near Me - Springdale, Arkansas

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After moving here two months ago, so happy to find the best pizza ever! Perfect crust, fresh sauce, and I love the way they shave garlic on it! That with house-made Italian sausage and castelvelrano green olives, plus red house wine, I'm in heaven! read more

Pizzeria Ruby - This guy is a master! - Italian Near Me - Springdale, Arkansas

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One of the best restaurants in Arkansas. Pizza that rivals John's on Bleecker Street in NYC. Best Italian sausage on the planet. Almost all the dishes are flawless and done with endless care. Chef and entire staff are forces for good in Northwest Arkansas. Six stars. read more

Pizzeria Ruby - Supreme Pizza - Italian Near Me - Springdale, Arkansas

If I could give zero stars, I would. My partner, a friend, and I really wanted to like this place, but our experience was disappointing. When our food arrived, we noticed the portion sizes seemed fairly small for the prices. I ordered the spaghetti and meatballs, my partner ordered the white pie pizza, and our friend ordered the spicy Italian boyfriend. When we finished eating, the staff asked if we wanted boxes for the leftovers, and we took the remaining food home. Later that evening and into the next day, my partner experienced significant stomach issues, including repeated diarrhea throughout the night and the following morning before work. We called the restaurant to let them know what had happened and were asked how they could make it right. We requested a refund. The manager we spoke with told us a refund would be issued and said he just needed our order information and card details. Because the restaurant was closing, he told us he would call us back the next day to complete the refund. The next day, we called back and spoke with a different manager, who told us that we would not be receiving a refund. We were also told that because we had taken the remaining food home, the issue was somehow our responsibility, even though the staff had offered us to-go boxes. I understand that miscommunication can happen, but it was frustrating to be told a refund had been approved and then be given the opposite answer the next day. The contradictory responses and lack of follow-through were the most disappointing part of the experience. At the end of the day, I'd rather spend my money at Pizza Hut or Domino's. In my experience, they provide more consistent customer service, do a better job of standing behind their customers, and serve better food. Just because everything is made in-house doesn't automatically make it amazing read more

I have been hearing things about this pizza place for a while now. Just so happened that we were able to stop by on our recent trip to NWA. Friday at 1:30 we had about a 25 min wait for a table. Once seated we were promptly greeted by our server who got us drinks and took our order. We ordered the North End pizza and I got a Caesar side salad. Side salad packed a flavor punch. You could tell the caeser dressing was fresh. The saltiness from the anchovies punched you in the face. Probably one of the best side salads I have eaten. ( I know what you are thinking....who rates their side salad!) Pizza came out hot and looked good. Biggest negative was the charred the top of the crust a little to much. Made the crust bitter. Overall the pizza was good. Fresh sauce, tasty ricotta cheese, large meatballs. The pizza would have sealed the 5 star review if it wasn't for the burnt crust. Look forward to my next visit when we head up to NWA again. read more

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The staff was so friendly. I felt comfortable and welcomed. The ambiance is open. Everyone was happy and smiling. We ordered the pizza for someone else. I ordered a cherry cream soda. But, the drinks and the service were awesome. read more

Pizzeria Ruby - Cool taps! - Italian Near Me - Springdale, Arkansas

So I wrote a review for this restaurant which is still available to read. The owner replied with an argument that it was a fake review. I'm guessing that's their standard response as to any review that doesn't like them. I made reference to hygiene issues and if the owner looks thru their reviews on other pages they will see I am not the only one who has referenced this issue. But, in response to the argument that it was a fake review I am attaching my credit card bill to this review. I'm sure, however, the owner will have another argument as to the impossibility that this place is anything but stellar. read more

Pizzeria Ruby - Picture of credit card bill demonstrating - Italian Near Me - Springdale, Arkansas

Went there again, the best Caesar salad I ever had was not the same, too much lemon juice. Chef get control of your pantry folks and establish consistent recipes. The pizza was crazy expensive and undercooked. Do you need to hire me to teach these kids how to cook a freaking pizza? Do better!!!! And cashless and then anti ICE???? Are you folks trying to go out out of business????? This is not California. This company is wild, .... read more

Great Vodka pie, the best meatballs in the state, and highly skilled staff. They do a bang up takeaway service too!

Well bummer. I was so incredibly excited about this one. A friend warned me but we tried it anyway. It's a one and done for us. I'm still scratching my head about what just happened. Overall flavor was lacking, food was cold, and portions were off. Exorbitant prices for 4oz wines. The ambiance was just ok, only a few tables there and the owners didn't even make eye contact with us while walking around. The hostess screaming at the top of her lungs and looking frantic and frustrated with guests all night was very unpleasant. The night really turned awkward watching the owner lady have a hostile outburst that no paying guest should ever have to experience. Professionalism, self-control, and respect for customers should be the bare minimum, yet none of those qualities were on display What a dud, hate it for these folks, their food truck was so good. But the dining experience was ruined by the very people running the establishment. Shocking how they treat customers. read more

Amazing pizza and pasta! The dirty G&T is fantastic! Best pizza in the NWA. Great service.

Just ok - ate there earlier this week and had the pepperoni, which was extremely salty. For the money, I actually prefer Whole Foods up in Rogers who puts out a pie just as good for way less $ and with nitrate-free pepperoni read more

Great food, get on the waitlist several days if you know you will be in the area. Cute place, good vibe. Great food. read more

Pizzeria Ruby - Restutant - Italian Near Me - Springdale, Arkansas

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Good fresh pizza. I love the clam chowder, although $30+ for a pizza is absurd. Then a $3 charge for spicy ranch. $8 for a topping and $6.50 for some mushrooms... not particularly worth the wait but good food, great gelato. Just need better prices. read more

This is the best pasta ever!! Definitely recommend! A must order if you are here!!!!!! read more

Pizzeria Ruby - Vodka Pasta - Italian Near Me - Springdale, Arkansas

I had eaten here recently since it was recommended by some friends. Food was good and service was good. Very early morning next day however, I had pretty severe diarrhea that continued onward for the entirety of the following day. I had eaten nothing the day of coming in to dine, therefore I was confident it was the food that had done it. I called the store and spoke to the manager the day after, and he said he was sorry and asked what could be done to make it right. I said a refund would be nice, and that I would like to give their food another chance. They said to call back the next day in the afternoon and they would get my card information and discuss getting a refund processed. I called back the next day and I tried getting a hold of the manager but instead spoke to someone else. Rather than getting to talk to the manager again, I was told that it would've been impossible to get sick from their food based off of the timing of me ordering it, and then showing symptoms about 10-11 hours later, and that it takes about 30 hours to show symptoms. They also said that they've never had an issue with anyone getting sick before from their food, I guess to insinuate that it could've never had been their fault. I know for a fact that a person can indeed get sick from food poisoning within 12 hours after eating, but I didn't want to argue. After that was said, I was then told that it was their standard procedure that they could not issue a refund since the pizza was eaten and then taken out of the store after purchasing. I can understand policy, however it doesn't seem fair that when I was asked what could be done to fix the issue I gave a suggestion, a refund, and was then told the next day that I'm wrong and that the garlic just must've disagreed with my stomach. It felt very patronizing to hear that. Even if that were true, I'd at least see what else I could to do help the customer if the roles were switched, rather than deflecting and not taking any accountability. All I got was just silence other the phone, with no further attempt to make amends. As mentioned earlier I wanted to give them another chance, but after that experience I won't be coming back. I hope people see this and are informed that this is how they operate. read more

Wait time are long but the food is good! Several different pizzas for our family and they were all very good. Italian Chopped Salad was good and is a huge salad. Enough salad for 3 people. It is a very popular place and could use a much bigger location. It is very loud but it ads to the atmosphere. read more

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Pizzeria Ruby is honestly my favorite place to eat. From the moment you walk in, you can tell this place is special. The staff--front of house, back of house, and even the owners--are so incredibly nice and welcoming. It's clear they care about making every guest feel at home. The food is next-level, especially the pistachio Alfredo. It's hands down the best pasta I've ever had. Every ingredient tastes fresh and high-quality. Plus, the kitchen is spotless, which shows how much attention they pay to every detail. I haven't found another restaurant in Northwest Arkansas that combines incredible food with that kind of care and cleanliness. If you haven't been yet, you're seriously missing out! :) read more

Pizzeria Ruby - Fried artichokes + pistachio Alfredo + chopped salad! - Italian Near Me - Springdale, Arkansas

Love this place, but the atmosphere is only average. The table are cramped and it gets busy. However, what it lacks in atmosphere it makes up in service and good food. I've been multiple times, and I'm from out of town. It is one of my go to places. The service has always been fast and friendly. The pizza is great, but you HAVE to try the pasta. read more

The place was jammed with a 2+ hour wait for a table inside so we opted to eat outside at one of the patio tables. Our pizza took about 30 minutes to be prepared and we were so hungry, but when we opened the box we discovered that the pizza was burnt both on the top and the bottom. We were so overtired and disgusted that we took a credit for our charge and left- read more

Let me start with the staff. They are so sweet, so understanding and willing to help. I believe our servers name was Macy. She is an absolute angel and I could not adore the staff more. Now for the review We originally ordered the waterfront pizza, where I encountered an issue with the level of saltiness. I believe it was just the mixture of the pizza and specifically the feta that made it very salty for me. The crust is a nice thickness and my partner enjoyed the pizza and said that they very much enjoy the flavor. So to each their own, but the staff was more than kind enough to offer us a second pizza on the house because of my opinion on the saltiness. Which brings us to the ruby, their take on a margarita pizza. This pizza is easily one of the best I've had. The crust is a perfect thickness with the right amount of crunch. I personally *adore* bubbles in crust and this had the perfect amount on each slice and they weren't overcooked either. The flavor is very good and I had no issue with the salinity. The topping ratio was great and overall this has to place one of my favorites in the area. The cherry cream soda Overall, not my favorite but it is refreshing. The only issue I take with it is that the cream isn't heavy enough and could be a little sweeter. But on that same note, the soda is quite refreshing and not overly sweet. The cherry flavoring (which I believe is a homemade purée) is light and adds a nice touch to the soda. The actual cherry it came with is amazing! I love that it's not your typical bright red overly sweet cherry, but rather a perfectly sweet soft and natural cherry. The Atmoshpere is so cute! We went during the day but I imagine it's absolutely adorable at night. The lighting in the building is so cute and so well done. The smell. The smell is amazing!!! The Atmoshpere is super cute and welcoming, my only issue is the merch at the beginning of the restaurant. I feel like if they're going to have merch they could display it a little nicer. Overall, the staff is 15/10, the atmosphere is very cute, and the food is very good for what we had! I believe the only issue I had was the salt level on the waterfront, but I think that's entirely my fault for not taking into account how salty the feta could be. I adore the pizza and the staff especially and could not have had a better experience considering the situation. :) Ps their ice is very nice and a good crunch and THEY GIVE ZOTZ AS MINTS!!!! (ZOTZ are one of my favorite candies as they have a sweet outer shell and a nice sour bubbly center!! I don't see them often so it was a very pleasant surprise) read more

Pizzeria Ruby - Cherry cream soda p3 - Italian Near Me - Springdale, Arkansas

Everything was great (bartender, waitress, food) with the exception of the curly haired hostess. She was very argumentative with anything we asked, and was making made up excuses of why she couldn't do something. On our way out she wasn't getting into a heated conversation with someone else. Everything was fine with the exception of her attitude. read more

This place is always packed, so it went on a Tuesday around 1pm and was able to be seated down immediately. We ordered cheese, pepperoni, and vodka pie. After taking one bite of my pizza, I finally understood the hype. All the pizzas were delicious, but ESPECIALLY the vodka pie. Besides the amazing food, the place decor was cute and it was nice to be able to take our time and hang out here for a while. read more

Pizzeria Ruby - Vodka pie, cheese, and pepperoni - Italian Near Me - Springdale, Arkansas

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I've been here many times and tonight was just as great! Every menu item we ordered was tasty. This place just never disappoints. We ordered spaghetti and meatballs. This is hands-down my favorite place to get spaghetti and meatballs-- I seriously dream about this dish. 10/10 Ruby's pie pizza-- this is a great pizza choice if you're going for a Margherita-esque pizza (my favorite). 5 The Works pizza-- also a great pie, my bf loved it. 5 (forgot to get a pic of this one) Crust on pizza is nice and thin, sauce is excellent, and the quality is amazing on everything. We love Ruby's! The only issue we ran into is similar to other experiences on here-- it's loud and a small space. Music is a little loud. Service was just okay-- we were only checked on twice during our visit even though it wasn't slammed like I've seen in the past. read more

Pizzeria Ruby - Spaghetti and meatballs - Italian Near Me - Springdale, Arkansas

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Worst service and vibe at this place. Should be called Rude- y. So much hate at this place. Like they are doing you a favor being there. Service is beyond slow and with an awful "annoyed to be working attitude". Food isn't what it use to be either. Crazy service fees added to your bill. $100plus for basic pizza and salad for family of 4. Be prepared to pay a premium for awful sweaty service. They should move to Portland. The word is out on the tone of this place. Also don't appreciate hair in my food when you ask for something or wear anything patriotic. read more

Very expensive for subpar food. Their restaurant seems to focus more on left wing activism than providing a decent dining experience at a reasonable price read more

The food is good but not worth the 1 hr 1/2 wait!!!! Great for take-out but avoid going there for the dining experience. They prioritize take-out service and the food is not good enough to waste over an hour of your time on the wait list that you will never get back... They MUST do a better job on service and waiting... plenty of tables open but everyone was focused on serving take-out customers. read more

Let me start by saying that our food and the service were both amazing! With that said, I was shocked at the amount of taxes and fees added to my check. I have been dining out in the Fayetteville area for over a year and have never seen this before. Almost 20% which seems absurd to me! read more

Pizzeria Ruby - Italian Near Me - Springdale, Arkansas

Hands down some of the best pizza we have had anywhere in the country. There is usually a wait but if you go right when they open or get your name on the waitlist when you leave home (we live in Bentonville), you can get right in. Our kids are obsessed with the pizza and the Caesar salad. Every person we have taken there raves about it, including my sister in law who manages a restaurant on Broadway in NYC. So so glad to have them here in NWA. read more

Pizzeria Ruby - Italian Near Me - Springdale, Arkansas

When I say that this place is a 11 out of 10 I meant it with my chest! The fried artichokes were insanely delicious. The pistachio pasta was superb. Vegan also. Which I'm not but I eat everything. I got the Italian sausage and spinach pie, and y'all no lie, top 5, top 5, top 5. Delicious. I'm from Atlanta and we have plenty of authentic pizza spots but this just hit a lot of marks for me. So I will definitely be back here when I get a little more time and eat again. The service was nice super busy tho, looks like a college hangout spot. The ambience was chill. I forgot to take pictures but I bet the entire menu is great. read more

The wait was a little long but so worth it. The whole atmosphere and the food is amazing!! Definitely recommend for a good pizza date night! read more

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