This mechanic charged $890 to replace a clamp on a hose and top up the coolant; do not call this…read moreplace under any circumstances.

From the owner: Nothing worse than being stranded!read more

Had a few occurring issues with my truck AD truck services went above and beyond to explain the…read moreissue and visually show me From the service that was done, it was clear that they were mainly looking out for me as a customer to make sure that issue is resolved, and I was educated on why the issue arose. Will be taking all my service vehicles here. Initial cost was free consultation.

Great shop great people, they will put you back on the road faster than any other shop. Fairly…read morepriced and great mechanics. Great shop great people, they will put you back on the road faster than any other shop. Fairly priced and great mechanics.

Called and made an appointment for monday to replace all my injectors in my truck. i was quited…read more1200 flat and to trop it off. It would take a couole days. A week later and truck not done, they didnt touch injectors And instead diagnosed a cooling issue. They said total wouldnt go over 1500 and bill is 1833.00. They 100% never tried to do the work I asked them to do. The guy rick told me to come get a check that he was refunding me, when my secretary arrived he said that he wanted me to show and yet this company wasted more of my resources and yet to have the injectors touched. Beware they dont use not one thought on taking care of you and your hard earned money.

Promised and paid for a full repair after my ram diesel work truck received 10 gallons of gas at…read moreArco, instead I have a broken sending unit ... the bill was paid in full by Arco, my truck is still broken. Very poor service took 4 days to get my fuel flushed and truck back. All I asked is for a really good Thorough job. When I picked up My truck there was no receipt, i left my email and was promised a receipt. I still haven't received a receipt! Very unprofessional service.

Clean facilities, friendly cashier who even complimented me. That's why I'm perplexed about the…read morepoor reviews this place has received. I was afraid at first due to the reviews, but this place is way better than stopping at your regular rest stops in the side of the road. Bathrooms are way cleaner than rest stops, if you need snacks or drinks they have it all. There's even souvenir shopping if that's your jam. One of my traveling buddies was so impressed it was her first time to experience a travel center vs. rest stop. I assured her there are more like it and even larger. They were doing some construction outside but it didn't bother us.

Washers were out of order and even though they were In use, besides the customer service was…read moreexcellent! I Lost my key fob and nothing was open so I had to stay over night. They were patient and understanding of my family and I during our trip from another state.

They have gone from zero to hero! The Manager Colin reached out to us from our post and I can…read moreASSURE you these guys have made the situation right! Between Laurie, Colin and yes Erin we are back on track and everything got worked out. Freightliner is doing the recall at light speed and doing a great job! This is the service we have always had with this facility in our past dealings. At the end of the day everyone can have a bad day but it's not the end of the world. Kudos to all and we will be singing your praise to others!

We should've known better than to go back to freightliner in Coburg. We've had bad experiences…read morethere every time and now I will make sure we don't ever go back there again. Last visit was to find out why our motorhome coach was leaning. It has a freightliner chassis. They didn't know how to measure to see if it was level or how much it wasn't level, so they called their techs. The tech told them wrong way to measure (we found out later at another shop). We were told by freightline nothing needed to be done, 4 hours labor and $500 for nothing, coach is still leaning. We called another shop, they said it only takes 30 minutes to get measurement and figure it out, and that freightliner did not measure the correct way. We took our coach there, and in 30 minutes we had the problem figured out!! Much much less bill to pay, and an answer!! By the way, while our coach was at freightliner, they wrecked 90% of the side of our coach while taking it out of their shop, hitting another parked truck. They didn't have a spotter and obviously didn't use a mirror. They admitted that this happens a lot and they'll take care of it, they always do. They had their next door body shop friends come over and they gave an incomplete estimate (we found out later it was an incomplete estimate) which was significantly less than actual repair estimate later. They then proceeded to harass us over and over to take our coach to their next door body shop friends because they give them a great discount (their words). Oregon law says we can have it fixed where we want. We told them no at least 3 separate times, we want it done at the body shop we have our coach at already (fixing a deer impact). Then they wanted a 3rd estimate, didn't do it, we know who we want to fix it. Now finally about a month later, freightliner is allowing our body shop to fix our coach, but freightliner wants us to sign a release waiver. I'm not signing a waiver. I may edit this later with additional information or pictures. I have picture of the whole side of our coach with the damage, but it has their people in the pic so I've left those pics out. I will get other pics taken.