We were in Newport on vacation when our normally dependable Forester failed to start. We waited for…read morea while and tried to contact Geico roadside service, but couldn't get them because of the convoluted login setup with their phone app. Very irritating. After a few minutes, the car started, and we went to O'Reilly to see if it was the battery. They tested the battery, and it was indeed bad, and John installed a new one in a few minutes. Helpful staff, good selection of batteries from budget to premium, and the entire transaction took less than half an hour. They made the incident a momentary distraction instead of a protracted wait for help, and kept our vacation on track.

Follow thru until the job was done. Montana worked on a…read morecomplicated hydraulic issue in our motorhome. Skilled, entertaining, fair. Definitely would call again.

The dreaded Check Engine light decided to light up while we were in Newport on vacation. Came here…read moreto see if they could read the OBD-II port and tell us what was wrong. The not Newport-friendly (maybe very busy) guy said, nope, he couldn't. When my husband asked if he knew of someplace that could, he then volunteered that we could borrow their unit and do it ourselves. So we did, found out what it was, and as it didn't seem urgent, continued with our road trip. 5* for letting us borrow the unit free of charge!

So nice and helpful! Just bought my first pair of tire chains, ever, (you don't want to know how…read moreold I am) and had to ask directions. One of the guys walked me through what to do, showed me that there's a code on the box that will take me to a how-to video, all the details. He even volunteered the info that if I don't use them by 4/15 I can turn them back in for refund. Easy-peasy. Edited to add, I would definitely come here again. (And, based on experiences as a woman in other auto parts stores elsewhere in the past, that's not something I find often. Could also give credit to Newport. Friendly folks here everywhere.)

Watch out for this one people, total bait and switch. I was referred to them by a trusted community…read morebusiness owner, he said they were good. I went to the web site linked to the business and found it helpful and easy to navigate. I called the business, spoke to Doug , he recommended a tire for my vehicle. The price on the web site about 152.00 for each tire, I then asked for the out the door price and it sky rocketed to 1015.00 That's over 100.00 to mount and balance each tire. I asked him why the price went up so much, he said he did not know who put those prices on the website, and he would make no money at those prices. A very poor answer for an obvious bait and switch operation. If you go to the other big tire shop chain in town, there is clear transparent pricing, showing the price for each step of the purchase, exactly what everything costs, nothing is hidden. I guess that on the coast you can get away with doing business like that, not so much anywhere else, you would be out of business soon. Caveat Emptor

Took pickup in,Doug said it needed a new caliper, bring it back tuesday.Returned,no brakes,left…read morepickup.He called day later,would not tell me what was all wrong,would not give me a price!!Had vehicle towed back to Lincoln City,where business fixed brakes.Ocean Tire n Brake did not help me,only caused me stress.Never heard of a business that wouldn't give an estimate.

Today Chuck and Levi Treated me exceptionally well. Please support Waldport tire. My starter went…read moreout. They assisted with calling Rowely towing. Sold me a battery and then discovered my battery was not bad. Gave me ride back to my truck. Exceptional service. Please do business Local. Thank you all. Now repairing my truck. What a great day.

We woke up the first morning of our vacation in Yachats to discover we had 2 flat tires. AAA sent a…read morevery pleasant employee from Waldport Tire & Auto to assist us. Our tire was repaired in a timely manner at their shop. We appreciate their professionalism and helpful advice, and highly recommend them!

The staff at this store is rude, unhelpful and condescending . This is strike 3 for me, I am done…read morewith them. Will take my business elsewhere.

Great customer service. The employee looked up exactly what kind of bulb I needed and gave me…read morepointers on how to install it after picking it out directly from the shelf. He also gave me a glove to make sure I didn't get any oil on the bulb while installing, which turned out to be extremely helpful! Thanks Newport Napa!

took my truck to Power as their website stated they have express lane for oil change. They were…read moreEXTREMELY rude and unprofessional! I took my truck to Albany where they were friendly, accommodating and professional. They have gotten numerous new customers thanks to Powers bad service. The service you get in Albany OR is worth the drive!

Drove about 1 1/2 hours after communicating with John about the purchase of a vehicle. He sent a…read morevideo of the vehicle from a close-up view skipping over major body damages. Once we arrived and noticed the damage, he continued to say easy fix and insisted we looked at other cars on the lot. A classic car salesman experience of bad information and misleading help at the hopes of a quick deal. Would advise buying elsewhere.

I am a solo, senior citizen, female RVer. I was having problems with the auto battery in my RV. I…read moretook my rig to PJM Auto and they were able to diagnose the problem, fix it, and get me back on the road. Because of them I will be finishing my travels with a lot more confidence. Great guys & a clean, fun and friendly shop!

I was in a jam. Brakes were making a noise I'd never heard before, different than worn brake pads…read moreand grinding rotors so it had me worried. On vacation and dependent on the car. Tried 5 places in Newport and Lincoln City but couldn't get anyone to even look at me for almost a week. Call number 6 and these guys said bring it on by and we'll at least tell you what's going on, if it's safe to drive. Got there midafternoon. They were very accommodating, professional, pleasant and knowledgeable. Diagnosed the problem and then went ahead and fixed it! Took an hour and a half. It was no bargain but really felt it was worth it, and so pleased that they got me back on the road safely.

My husband and I were vacationing at Depoe Bay, when we got a warning light on our dashboard saying…read moreengine coolant overheating. We just got our 2017 Ford C-Max hybrid last December at Kendall Ford in Vancouver, and we were concerned about driving home with an engine light on. So, I called Newport Ford and talked with a very nice guy named Tucker. I told him about our light, and he said they were taking appointments for Fords the following week Tuesday. When I explained our situation (this being Wednesday, and we were going home on Friday), he asked if I'd give him a minute to talk to the guys to see if they could help us. He was really only gone a minute when he came back and said if we could bring the car in first thing the next day, they would take a look at it and see what they could do. We were there at 8 am on Thursday morning and we waited about 2 hours when we got the good news that it was just a sensor that needed replacing and there was nothing wrong with the engine. Tucker said he could order the part and have it by the next morning (Friday), and even knowing that we could get safely home and get it fixed there, we decided to let Tucker take care of it for us. We took the car back in on Friday morning, and an hour later we were on the road with no red lights on our dashboard. I know this is a long story, but I'm 83 and my husband is 90, and we took great joy in knowing that there are some wonderful young folks out working in our world who are willing to go the extra mile to be helpful. The sign on the door to this service department says the dealership has just reopened under new management. I don't know what the old management was like, but I can tell you the new management gets an A+ from this retired teacher. Thank you to the whole team at Newport Ford for a great job well done

I am beyond thrilled with my "new" Hyundai Tucson from Power Ford Lincoln City, Oregon!…read moreThanks so much to Nestor Fernandez and Stacey Ehrenfelt for their assistance and true service after the sale. Totally loving my car!