I am beyond thrilled with my "new" Hyundai Tucson from Power Ford Lincoln City, Oregon!…read moreThanks so much to Nestor Fernandez and Stacey Ehrenfelt for their assistance and true service after the sale. Totally loving my car!

Excellent customer service! Timely and lounge was comfortable to wait in…read more There was a recall on my bronco and they made sure they address all concerns

This store is full of idiots, Manager unavailable. After three weeks for 1 test and several calls…read morefrom us never from them I got the truck back paid all good, NO call next day to say charge did not go through said we would be down (40 mile round trip) get there and stated they ran again and went through! think we got a call NO. This is after several missed promise dates. Original service was a old dog not willing to learn a new trick. Made sure in less than 5 min conversation that they did not use the after market warranty provider I purchased from a Chevy dealer with new truck no less than 5 times. For me they will NEVER see our truck again

Car was in at least 4 times and they never managed to fix the problem of car not starting, it would…read morework for awhile then the same issue would occur. Car did need a new battery and battery cable but after that it seemed like they would to go the easiest explanation without investigating further. People in service were very nice, but the amount of money we spent with no solution is beyond frustrating. They are also really slow, I never saw more than a coupler mechanics on their shop at one time. YouTube would think with computer diagnostics it would be easier to diagnose electrical issues, but alas it is not apparently.

Thanks to April and Ken for helping me test drive a new RAV4. Since I don't live in Oregon, I was…read moreupfront that I wouldn't be purchasing this car from them but was having a hard time finding a new rav4 to test drive elsewhere. Both of them gave me attention and respect, even though I wasn't a sale for them. I appreciated it so much! Thank you!

I thought the sales manager was kind of a con man--really underhanded tactics that completely…read moreruined the sale for me. We ended up walking out and going to Grandpa's Toyota instead. They were much more upfront about pricing and financing. I won't buy from a dealership I can't trust.

took my truck to Power as their website stated they have express lane for oil change. They were…read moreEXTREMELY rude and unprofessional! I took my truck to Albany where they were friendly, accommodating and professional. They have gotten numerous new customers thanks to Powers bad service. The service you get in Albany OR is worth the drive!

Drove about 1 1/2 hours after communicating with John about the purchase of a vehicle. He sent a…read morevideo of the vehicle from a close-up view skipping over major body damages. Once we arrived and noticed the damage, he continued to say easy fix and insisted we looked at other cars on the lot. A classic car salesman experience of bad information and misleading help at the hopes of a quick deal. Would advise buying elsewhere.

I purchased my vehicle from them in February. Granted it is my responsibility to inspect everything…read morebut I wouldn't think they would sell me a car with a tire that had an almost splitting side wall. I can see where the previous owner hit a curb pretty well and took a gouge out of the tire. I ended up needing to buy new tires the next day after buying the car. Not something I expected, typically you budget for that. Anyways, I thought I would have the car serviced there because the selling department and servicing department are two different ones. I needed an oil change & tire rotation. I asked twice if they rotated my tires, they said yes. I got home and I knew for a fact they did not because one of my wheels has a small mark of yellow paint on it. I ended up going to Les Schwab for the rotation (love them). I called them the next day. I inquired if they rotate tires, which he said yes. I informed him that I was in yesterday for service and they did not rotate my tires. He pulled up my account and he said well I won't argue with you but it shows that we did. I explained how I know and he got real quiet and said oh. I let him know that I was not too happy and very apprehensive about my oil change now. He said he would let the manager know. I'm disappointed because I do not trust the Toyota dealership on the coast, as they have done some shady stuff to my other vehicle for oil changes so I go to the valley. Well, now it looks like I will need to go to the valley for my car's maintenance.

Wanted to check out new SUVs. Two at the top of our list, Mazda CX50 hybrid and Honda CR-V hybrid,…read morewere available at Sunwest. Everyone was friendly from the moment my boyfriend and I walked into the dealership. They gave us the keys and said for us to take as we want with each car. We decided we liked the Honda and purchased it the same day. I believe they gave us the best price possible.

I needed to replace my 2007 Honda mini van after 16 years of service. Ken Wood and the team,…read moreincluding the service department, at Sunwest Mazda helped me select and drive home this little Mazda Cx5. I told them what was important to me and they really listened and took it to heart. It's perfect for a retired, 67 yo gal who needs safe and reliable vehicle. This maybe the last new car I buy and they made it the best car buying experience I've ever had. Thanks.

Not an "updated" dealer. Is that what you'd call it? The sales room is pretty nice, but the whole…read moreinside of the service department is small and dingy and old. The building seems ancient. Thankfully, the people in the service department are friendly and nice and timely. For my first ever in my life Mazda experience, it was pretty darn good.

I was on a road trip when my check engine light came on... I had a feeling of what it was, but I…read morewanted to see if I could get an opinion on getting it fixed since I had the part with me. Unfortunately the repair would take a day or so to repair and I couldn't spare the time. I can't speak on quality of work since I didn't have the repair done due to my own time constraints.... But they were eager to help! I drove over and met a wonderful gentleman named Mike and he took the time to give me a DTC read out and was very sweet, professional, and knowledgeable. If I'm needing a repair next year on my trip down this is where I would go.

Family business (father and son) that's been around for about 50 years (father just turned 90 and…read moreis still running the front office, doing the tire and parts ordering, etc; son supervises the shop and still does some of the work.) They employ and train young local people, and every time I've needed their shop for anything - tires, brakes, electrical - they've been stellar. (Once when it turned out that they'd have to keep my truck for a day or two, the father loaned me his!) Their prices are fair, and they won't try to upsell you on tires or other things. One of my best local businesses. Highly recommended!

U ask them to rotate tires along with an oil change. After they're late an hour getting to the oil…read morechange they say there done so you go back to pay. I ask did you rotate the tires? The girl in the service department says I'm pretty sure. I already know they didn't. She goes and asks. Of course they didn't. She says they can pull it back in it'll be another 45 min. I said I'll go to Les Schwabs. This place is a shit show.

Great service and integrity await you at this location. The workmanship in this shop is of the…read morehighest standards. They know what they are doing and repair your vehicle to factory standards.

We were in Newport on vacation when our normally dependable Forester failed to start. We waited for…read morea while and tried to contact Geico roadside service, but couldn't get them because of the convoluted login setup with their phone app. Very irritating. After a few minutes, the car started, and we went to O'Reilly to see if it was the battery. They tested the battery, and it was indeed bad, and John installed a new one in a few minutes. Helpful staff, good selection of batteries from budget to premium, and the entire transaction took less than half an hour. They made the incident a momentary distraction instead of a protracted wait for help, and kept our vacation on track.

Follow thru until the job was done. Montana worked on a…read morecomplicated hydraulic issue in our motorhome. Skilled, entertaining, fair. Definitely would call again.