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Ocean Tire Factory

3.6 (12 reviews)
Closed • 8:00 am - 5:00 pm

Services - Ocean Tire Factory

Check engine light

Engine oil light diagnosis

Auto general diagnosis

25 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire rotation

Wheel alignment

Ocean Tire Factory Photos

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12 years ago

Good people, good mechanics. Very knowledgable, they make sure they do it right the first time.

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Les Schwab Tire Center

Les Schwab Tire Center

2.7
(81 reviews)

This place is the exact opposite of what Les Schwab stands for as a company. I've used Les Schwab…read morefor over 20 years and never had a situation arise anywhere close to what happened tonight. Les Schwab ownership needs to audit this location. So we brought our pickup in to swap the two tires on the front to two that we already had. They quoted a price and I paid it. While we were waiting we chose to walk to Walgreens. On the way to Walgreens we got a call saying the swap was going to be more than we were quoted. I told them I'll pay it. One of our tires was about ready to blow it was so bald, so it was necessary. A little while later we got another call saying they can't get our rims off because they don't have a key for those rims. Weird, but ok. I told her we'd be right back to find them the lug nut key. The gal got very rude and basically said they won't do it because they're closing soon. I told her that's fine, we'll take it up the road to a different tire shop and we'll be right there to pick it up. She said, ok see you when you get here. We walked back up to the shop and entered the parking lot right at 6pm to see the pickup parked in the back of the lot. We had our 1 year old son and 9 year old daughter with us so I went to the truck to wait for my husband to get the keys so we could go. The truck was UNLOCKED so, thinking maybe they just left the keys in it, we searched for them with no success. By this time it was 6:04 and most of the employees were leaving and the front door was locked. My husband asked an employee if he would grab us the keys to our truck so we could leave. The employee tried and came back out saying he was told we have to come back tomorrow to get our vehicle! After some back and forth and explaining we have a toddler and a child with us, nobody would do anything. So we were left with no choice but to call the law to retrieve the truck keys from inside the establishment. (Shout out to Newport PD ) The very arrogant front desk gal begrudgingly let us have our keys once the police showed up. Her comments were rude and asinine (asking the police sergeant to "watch her and keep her away from the money" like I was trying to rob her lol) and then trying to say they were closed before I ever brought my truck in that day (definitely not) ... with a crazy attitude. The whole encounter absolutely blows my mind. This is not how you run a business especially under a name like Les Schwab. Do better.

Horrible customer support They broke my spare tire holder…read moreafter spending 1200 on new tires Said it's not their problem They take no accountability for their mistakes Be careful with them Then.....After only having the tires for a week or less I'm having to replace a tire already Poor customer service Lack of accountability Nothing but teenagers running the place

Ocean Tire Factory - tires - Updated June 2026

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