Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

Fantastic experience from start to finish. Professional, knowledgeable, and easy to do business…read morewith. Highly recommended

* NG Flooring** I…read morerecently had the pleasure of working with NG Flooring, and my project manager, Tobias, was exceptional! From the very beginning, he was incredibly helpful and truly understood the scope of the project and the timeframe I was aiming for. Given the complexities of other projects happening simultaneously, Tobias navigated everything with professionalism and clear communication. He set realistic expectations and timelines, which made the entire process much smoother. The final result exceeded my expectations--the new floors look fantastic! The team efficiently demoed the old flooring, reattached the baseboards, and even installed beautiful tile in the bathrooms. I couldn't be happier with the quality of work and the service I received. I highly recommend NG Flooring and give them a well-deserved five-star rating!

We hired Wolff Construction for a kitchen and living room remodel, and NG Floors was subcontracted…read moreto replace the flooring throughout our home. Unfortunately, the flooring portion of the project became an extremely stressful experience. Throughout the replacement project after our GC was informed of the flooring not being a product failure, Nazar (owner) was our primary and essentially only point of contact regarding the second flooring installation and follow-up work. One of the ongoing frustrations throughout the process was the lack of proactive communication and scheduling consistency. Many times, we found ourselves having to initiate contact just to understand timelines, next steps, or when work would actually resume. There were also instances where scheduling expectations were unclear or changed at the last minute, including receiving calls late on Fridays asking if crews could come work on Saturdays after we had previously understood that no weekend work was planned. That level of uncertainty became very difficult to manage while simultaneously trying to live around a major flooring replacement. After installation, the flooring began failing. What was initially presented as a product issue ultimately turned into a dispute involving the flooring manufacturer, who required a third-party inspection to determine the cause of failure. That independent inspection identified the issue as installation-related, including improper floor preparation, spacing issues, and the absence of a proper moisture barrier. What made the situation especially difficult was the amount of disruption this caused our family. Our home was left torn apart and partially unlivable for over three months during the holidays, beginning Nov. 3rd and extending well past New Year's and into February while the flooring issue was being addressed. This was not due to material shortages or product availability delays, but rather the prolonged pace of the repair process itself. Despite the actual flooring work only taking a couple of weeks to complete, we spent more than 90 days living in and out of the house while our belongings were stacked throughout the garage and much of the home was reduced to exposed concrete slab. We later learned that the flooring material installed was also of a noticeably lower quality than the original flooring product we believed was being matched as part of the initial remodel project. Even after the installation deficiencies were identified, many proposed solutions came with resistance or delays, and we ultimately had to hire an outside flooring professional at our own expense to oversee the final installation process ourselves. We also paid for hotel stays and other various costs associated with making sure the second replacement job was done to ASTM standards. To be fair, there were times communication was responsive, which is why this is not a 1-star review. However, this experience required far more time, oversight, and stress than any homeowner should reasonably expect from a professional flooring installation. During the amount of due diligence we were forced to do throughout this process, we also learned that California contractor regulations generally limit upfront deposits on home-improvement contracts to 10% or $1,000, whichever is less. In our case, substantially more than that was collected upfront. One thing this experience taught us is how important it is for homeowners to educate themselves on flooring installation standards, moisture requirements, and California contractor protections before beginning a major flooring project. Unfortunately, we trusted the process more than we should have and only learned many of these standards after problems began appearing. For anyone beginning a flooring project, we would strongly encourage reviewing: * ASTM flooring and subfloor preparation standards * Manufacturer installation requirements * California Contractors State License Board (CSLB) contract and deposit regulations We genuinely hope sharing our experience helps other homeowners avoid going through a similar situation.

Support local !!…read more Stopped by the showroom in Rocklin, prices are great! Staff is super helpful. They did the job very quickly and had the material in stock. Much better experience than the big box stores

So, they installed new carpet in our house (3 bedrooms and an office) and then later new LVP in the…read morerest of it. The carpet install was fine. They had to replace all of the LVP due to warping, which I was pleasantly surprised they offered to do at no charge. Still had install issues (someone forgot to take out an old screw from the concrete and it was causing warping also) but they fixed that as well. Some problems but they took care of everything, which I'd normally give a 4 star review for however, I'm subtracting a star due to their terrible and very poorly managed scheduling department. This is how scheduling works: You call in to make an appointment, it's always voicemail. 100% of the time no matter what. A message that says "we're very busy" plays. They call you back the same day if you call before 1pm and the next day if after 1pm (though this is not always followed). If you miss their return call, which most people due because we're all adults and have jobs, they leave you a voicemail and then you have to do that over and over and over and over again until you happen to be sitting by your phone with the ringer turned on when they call. This is the dumbest system I've ever encountered and there is no possible way a flooring company could always be so busy that they can NEVER answer the phone. I mean, I can even get through to DMV before this place. It's very frustrating especially when you've already paid for a service. Four stars for install and repair. Two stars for scheduling. Three overall.

Sac Value Flooring provided me excellent service from start to finish…read more The installation team was very professional, knowledgeable and completed the project in a timely manner. The finished flooring was high quality. Sac Flooring provides excellent value.

I couldn't be happier with my experience working with Sac Value Flooring! From start to finish,…read moreCarlos made the entire process smooth and stress-free. He helped me select the perfect materials for our new home, and gave suggestions to match my style and budget. There are so many options for flooring to choose from, it can be somewhat overwhelming, however Carlos' knowledge made selecting the right flooring for our home much easier. I wanted to make sure the flooring was complete before we moved in our furniture, and Carlos was able to schedule the project perfectly accordingly, so they began the installation the same day we received our keys. The installation team (Jonathan and his crew) was fast, efficient, and delivered top-notch quality. They even finished ahead of schedule, which was an amazing surprise! Thanks to their competitive pricing, I was also able to add a beautiful new backsplash to my kitchen, and it looks absolutely stunning. If you're looking for professionalism, quality, and affordability, this is the company to call. Carlos goes above and beyond to make sure his clients are informed of every step and happy with the final result. I would highly recommend them to anyone looking to upgrade their home.

I am so happy with my new floors and overall experience. I worked with Chris, and he was very…read moreaccommodating to my needs and (super quick) schedule. Carlos was the installer and he was prompt, courteous, and did a beautiful job. When the job was going to take slightly longer than we thought due to some unforseen issues, everyone was flexible and communication was great.

Good communication in a timely manner. They don't do the service for which we have need.read more

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

I cannot recommend Sozo Flooring highly enough. Eddy's attention to detail, communication and…read morefollow through were truly impressive. We had tile laid in our downstairs bathroom and Eugene spent a good deal of time with me making sure I was happy with the layout and giving me options along the way. He did a great job! Their pricing was very competitive as well and I'm already planning to use them on another room in our home. Hire them, you won't be disappointed!

Fast turnaround and quality work - exactly what I needed for this project at my houseread more

We just had our hardwood kitchen and dining rooms floors refinished by DC Floors and we are very…read morehappy with them! David showed up on time both for the bid and all the work days. They quoted a few thousand lower than other contractors, finished on time, and the floors look great. We have a custom home in Carmichael and they look good as new. I would absolutely recommend DC Floors for your home or business.

I can't recommend DC Floors more highly. David and his team are very professional and point out…read moreissues that I overlooked. They are fast and efficient. I initially wanted them to repair hardwood floor damage but then also engaged them to do a bathroom remodel. David can do it all! This is my second time using DC Floors and it will not be my last.

Great service, install, price! Couldn't be happier with the results. They took the time to go…read moreabove and beyond, not just installing but making sure it looks like the house was built around the flooring.

Denis came out and saw the disaster from a previous company. He got a crew out the following day!…read more Thanks to Serge and Yuryi for the excellent work, the exceptional speed and accuracy, and the obvious dedication these two guys showed in all they did. A pleasure to watch how efficient they both were. RADIX will be my go-to for all my flooring needs always. Thanks again, RADIX, for rescuing me!