I called Sierra due to a mouse problem in my attic that I had been unsuccessfully trying to handle…read moreon my own for several years. I experienced the same thing many other reviewers have mentioned regarding Erik's incredible customer service and knowledge of rodents. He quickly identified several entry points the mice were likely using that I never would have considered myself. During the work, he was even able to show me staining and other evidence confirming they were actively using those routes to get into the attic. I was also very happy to learn that Erik is a licensed roofing contractor in addition to performing rodent exclusion work, as I needed my roof valleys cleaned as well. After removing the tiles, he showed me how much debris had built up underneath in areas that weren't visible from the outside and explained that I was likely only about a year away from developing a major leak. Overall, I found his pricing to be very fair, and he was genuinely one of the friendliest people I've worked with. I'll absolutely be calling him again in a few years for another checkup.

Those pesky rats. A bit over a year after Erik and Lyle rat-proofed our roof, we again began…read morehearing the little pests in our attic. But how did they get in? I called Erik and he was able to stop by the next morning to have a look. After about 30 minutes of walking the exterior, he could not see any clear signs of how they got in. He scheduled us for about a week later, for a thorough examination. He and two crew members (Lyle, Jake) spent well over an hour, each independently examining all sides of our house for signs of entry. He also got on the roof and examined it, and all the work they did last year. Nothing. The roof looked fine, there were no signs of trails going up the walls. They were stumped, but had a few more places to check. One of the three finally discovered the new entry points, which were unique to our home. (The rats managed to burrow under some columns we have that hold up a back patio cover. The builder built most of the posts on concrete, but left several inches overhang over soil. And that's all the rats needed.) Erik wrote up a quote to seal the columns. It wasn't cheap, but fair. They did the work about two weeks later. They also set some traps up in our attic, in case some rats got sealed in, but it's been several weeks now and so far, no signs. As much as I appreciate the work that Erik and his team do, I'm hopeful (and hoping) this will be the last we'll need them!

Definitely a great service. I had called the police…read moredepartment ,wildlife, elk Grove, Shelter, pest control, and no one would come out and help me. I found this service online. He came out right the next morning . I was spazzing out for three days trying to find someone. I'm so exhausted from all this. I'm going to lay down right now. Thank you again Jason for all your help and kindness.

He provided excellent service by going into a very tight, squeezed area to safely remove the nest…read morefrom our house. He carefully removed three baby birds without harming them and explained that he would be taking them to a wildlife sanctuary so they could grow up safely and be released when they are older. He did a great job, showed up on time, and completed the work quickly. I highly recommend his services.

I just had my first service appointment yesterday and boy was I impressed. First off, Alex…read moreintroduced himself with a great smile and was very professional. He asked me if I had any specific concerns and then went over what his usual protocol is when servicing a house. He was very thorough and took his time. I haven't had this kind of service from a Pest Control Company in quite some time...I felt the pricing was quite reasonable too. I am so thankful I came across Brilliant Pest Solutions and will highly recommend them to friends...Thank you for your Great service!!!

They did a great job and completed the requested pest control. Thankfully, we didn't have critters…read morein the attic! It was our dehumidifier system... The price was reasonable and they have visited our property three times now to guard against unwanted pests.

11/5/2025- I like…read morebeing able to write a review on a business that can give me a little piece of mind. My oldest did all the research and communications with several wildlife control companies-, however, this company was the one for us. I appreciate the detailed estimate and the photos to show exactly the identified problems and how and what was to be remedied. Exclusion is expensive but it is only a one time cost that really needed to be done. My son kept me in the loop from the first appt. to the written estimate. I like when a business has excellent communication skills, and displays their extensive experience.! I believe this Friday the process will be starting...!!

This is what companies should strive to be and suggest hiring this company as they are worth every…read morepenny. If you have the chance to get them to come out to do the job, stop researching all the other options out there because trust me, they will do the job as good as anyone can do it, but also bring professionalism, integrity, compassion and a real human understanding. I was losing sleep every night because there was rummaging and scraping taking place on the roof above my bed. I suspected it was either birds or squirrels and had tried checking everything myself but couldn't find anything. I called around to some places to describe the issue I was having and at least one person referred me to Thomas Wildlife Control. I called up and managed to luck out by securing an appointment the following day. Brandon showed up on time ready to go to work and was very personable. He walked me through the process he would take and was very transparent with me including setting expectations so there wasn't any guess work involved. Cutting to the chase, he not only managed to find what was going on and causing it, but took the time to show me and explained how important it was to catch the culprit then because of all the other damage that could be done if it wasn't caught. Then he managed to provide a very reasonable solution to take care of the problem and did excellent, clean work. Brandon was like the more professional Doctor Doolittle / animal whisperer and made the whole experience feel easy and a great value. Now I'm sleeping peacefully and feel reassured that the problem was resolved. It's rare to feel like you really get what you paid for these days and I not only feel this way, but like I got the gold standard of work done. You won't regret hiring this company if you're lucky enough to get them on the books. Honest, reasonable, personable, reassuring, hard working and easy going... what more could you want? Thanks so much again guys.

I can't say enough good things about Pro Active Pest Control. From the moment we signed up, the…read moreexperience felt professional and personal. They even sent a welcome packet thanking us for choosing them, which was a really nice touch. The team showed up on time, was friendly and knowledgeable, and took the time to walk me through exactly what they were treating and why. They handle everything from general pest prevention to specialty services like termite, rodent, bed bug, and bird control, so it's great knowing one company has us covered no matter what pops up. I also appreciated the bundle discount 20% off specialty service when you have an annual plan, I already know how I'll use that in the future and appreciate they aren't nickel and diming me. If you're looking for a pest control company that's responsive, thorough, and easy to work with, give Pro Active a call. Highly recommend! and thank you Jeff for getting me all set up!

I submitted a Yelp quote for how much a pest control service would cost and literally 30 seconds…read moreafter I hit submit I received a phone call and greeted with a friendly customer service individual. She let me know she received my initial request and wanted to know a little bit more. I told her that I had some ants in the master bathroom and she provided me information on their services. After a brief description of their services and a quote, I knew that I needed someone out as soon as possible. she was able to provide me with a same-day service. It was quick and easy process all set up within 10 to 15 minutes over the phone. I really appreciated her friendly demeanor and helpfulness regarding my Ant issue. I'm saving for a wedding and so the prices that she offered me fit in my budget and she was super helpful! Overall 10/10 for Customer Service. Will edit review if possible after the technician comes out. Follow up after technician: Scott called 1.5 hours after I scheduled my apt and let me know he would be at my house in 30 mins. He was on time and came in to check out my ant infestation. He provided me some knowledge on the traps I had out and let me know that the ants typically die in the trap instead of taking the poison back to the nest. He treated the area and proceeded to do the outside of the house. He also reminded me that if i needed any treatments outside of the 90 day check up that I could call and they would come out. I appreciate the quick and knowledgeable service from the individuals who helped me. So glad I called out to Pro active pest control!

Very happy with superior pest Control. No more spiders! Service is timely and friendly and thorough.read more

Service was meh to the point we cancelled. One star is for when we cancelled, sent an email that…read morewas listed on the invoice for questions or concerns, they continued to come and are wanting to charge us for it. I was willing to pay half since there was a mild benefit to us but couldn't believe the lack of ownership of the issue and insisting we pay even after I sent them the screenshots of the emails showing we canceled.

Hi Coming back, hope…read morethere will not be issues! Never had issue with insects under their watchful eye!

I had a great experience with Sean. He came out to service my mom's home, was on time, and arrived…read morebefore noon, before I had to leave for work. He was very thorough from start to finish. Sean took the time to inspect my mom's home and carefully identified where the rodents were coming from. When I told him I noticed there were a few mice/rats around the backyard about 2 weeks ago, when we had some hot weather. Unfortunately, there were plenty of mice/rats and some babies in a pot, but he explained the situation clearly and made sure I understood what was going on and what needed to be done when he found them in our broken BBQ set-up in the backyard. I also really appreciated how professional, respectful, and detailed he was while servicing my home. He helped ensure the house was properly de-webbed and treated to keep it roach-free. It gave me peace of mind knowing that he was not just rushing through the job, but actually looking for the source of the problem and taking care of the details. THANK YOU!!!!!! I would definitely recommend Sean and Fast Action Pest Control to anyone needing reliable pest control service. See you again in 2 months!! Side note: if you plan to sign up, be advised that not all forms of payment are accepted; American Express is not. Other than that, great service!!! Thank you.