All my friends and family loved their services. Very professional and kind. We will book again when we're in town. read more

They cancelled appointments on me at least 4 times. I'm busy very inconvenient. You often have to wait. They seem to have a lot of business but don't know how to manage the numbers. read more

I'm incredibly happy with Plainfield nails. Very friendly staff and it is really to make an appointment and they take walkins. Vinn is my favorite. He's funny, fun to talk to and does an amazing job. "Nails" it every time!! Went in today for blue line nails and he did exactly what I asked for. Blue line for law enforcement support. Needed them for my husband's retirement party! They are perfect! read more

Plainfield Nails & Spa - Nail Salons Near Me - Plainfield, Illinois

I don't recommend this place unless you like feeling rushed. The owner was working on me so quickly that she buffed the skin off my ankles but never actually did my heels. Left polish all over my toes, and did the weirdest massage that included punching the bottom of my feet. If I was reading this I probably wouldn't believe it because it's so bizarre but it is true. Visit at your own risk. read more

My 'no chip' nails started chipping in 3 days after having them done. I went back to have them repaired and they started chipping again within a few days. Very disappointed. Would not recommend. read more

Had a horrible experience with KATHY, I requested a CUCUMBER PEDICURE. She was rushing through the whole job. She cut the top of my 3 toes and didn't even apologize. There was visible blood just all over the tools and due to my high pain tolerance, I didn't tell her to stop. I thought she was going to clean it up or wait until the bleeding stopped but she just kept going adding the hot foot scrub. After all that was done, I was escorted to the UV light/Fan area so the clear nail straightener polish could dry. After 2 mins, KATHY comes and checks my feet and all I could understand was "Pay." It was on a Wednesday at 2pm and I was being rushed to pay when it was not even busy. I highly DO NOT recommend her. read more

I am so happy I have found this place!!! I absolutely LOVE KEVIN!!!! He is so friendly and EXTREMELY talented!!! I am definitely a customer for life!!! read more

Plainfield Nails & Spa - Nail Salons Near Me - Plainfield, Illinois

I went to get a French full in. The lady that did it rushed through doing my nails the whole time. By the time she was done, i thought she did ok until I got home And realized that they look like crap and I just spent $56 on nails that I could've done a better job with! read more

Wow, just look at how beautiful these nails are. I left so happy that they came out even better than the picture. The owner did my acrylics and was friendly, professional, and took care doing them. Great experience thank you!! read more

Plainfield Nails & Spa - Acrylic ombré design coffin - Nail Salons Near Me - Plainfield, Illinois

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Decided to try after seeing their Instagram and for the fact that it's closer to my house. They charge an extra $8 for callous removal (the foot file - no extra anything). I've never had to pay for that without it being something truly extra. If I hadn't opted for that it would have been basically a polish change. Massage was described as eight minutes I believe? It was maybe three and so light I didn't notice it was even happening at first. I opted for a matching gel mani and regular polish pedicure. The color on my toes was more orange than pink and didn't match the color on my hands at all which I didn't noticed until I was home. Finally, no chip manicure chipped within three days. At day five multiple had peeled off. This is normal wear - no pool, no lake, no manual labor... All in all - there are better salons with better quality work for the price you'd pay here. read more

I tried this location for my dip manicure, and my nails look terrible after 7 days. The white part of my French manicure is turning yellow, the sides are peeling, and the bottom part is chipping. While there, the nail tech said "that will happen" while my nails were burning. The salon was also messy and not cared for inside. Do not spend your money here. read more

Plainfield Nails & Spa - Peeling on sides - Nail Salons Near Me - Plainfield, Illinois

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0/5 stars, This place is awful. We got a no chip nail manicure for my girlfriend, and they were chipping within 24 hours. Their websites says "Service includes a Basic Manicure and color gel base polish that will last for 2 weeks." Well that's a load of garbage. Important note: my girlfriend is not hard on her nails at all. We didn't even bother going back for fixes because we'd be going back every other day for a fix. If you have $40 (plus tip) to waste every other day, then this place is for you! P.S.: picture is only the worst nail, but all 10 nails are chipped. read more

Plainfield Nails & Spa - Badly chipped gel nails. - Nail Salons Near Me - Plainfield, Illinois

I had a successful first experience with Tyler, who was friendly, professional, and skilled. So, I made a follow up appointment for today. I showed up for my scheduled appointment, excited about getting New Year's Eve nails for tonight. The owner informed me- after I'd arrived- that Tyler had childcare issues and was not there. No one called me or texted me to let me know and no one offered another technician to do my nails. Very professional. Respect my time and give a heads up, instead of letting me drive all the way there for nothing. Fortunately, I found another salon to do my nails and I'll go to them from now on. This unfortunate because I'd hoped to be a regular customer at Plainfield Nails. read more

No covid-19 regulations are followed at this place. Customers are allowed to come in w/out a mask and they are not told anything. Employees dont wear their mask or they dont wear it properly. read more

Plainfield Nails & Spa - Employee without a mask or using glass to shield - Nail Salons Near Me - Plainfield, Illinois

My husband and I come here regularly, about every 5-6 weeks for pedicures. They know my husband as soon as we walk in and call him by name, well actually they call him "Tiger" because during one of our early visits we got to talking with the 2 guys doing our pedis about Chinese New Year and they asked us what year we were born and proceeded to tell us what "sign" we were born under. my husband was born during the same year as one of them (I believe he is the owner) which was the year of the tiger. Hence they know him by Tiger. So we have been going there and get basic pedis & manis with no complaints. I have gotten gel nails there a few times and between 2 of the stylists I have had, they take their time, are precise and neat. The ladies are really good at hand painting designs. Give them a try; they are good at what they do and very kind. read more

I've never been so frustrated and upset. I am absolutely baffled. I went into this place with a specific idea and a picture (which i showed her and had pulled up next to us the entire appointment, which i will show below) My friend and I came in to get the exact same thing except we wanted 2 different colors. I asked her if she could do this and she responded she could. I had picked out the no chip color i wanted for the tip, which she then took upon herself to go and get dip powder instead because she insisted it would look better and be better for my nails. I said ok that's fine but we're still going with the same design and pointed at the picture. She said yes we are. I said ok then that's fine. She then starts putting the powder all over the nails and again I ask, "we're still following the design?" she says yes. At this point, she already has the powder all over my nails and starts shaping that hand. I asked for almond and she just about gave me a stilleto shape. I asked her if she could round it out more as it was too pointy, to which she did and then proceeded to file my nails in different directions and are no longer straight. At this point, she looks about some before she tells me to wash my hands and asks me if i liked them...at this point i'm trying to hold back my tears. I then responded "no it's not like the picture looks like at all" i'm very confused. She then says no it is and then the lady next to us working came over, started talking to my nail tech and i showed her the picture. She even asked the nail tech what she was found because it was not like the picture at all. Which my nail tech responded with "i was going to do white on top of the maroon" I never asked for white. The picture doesn't have any white. So i'm trying to figure out where she got the idea that i wanted any white. She then looks at me and says "i asked you, you should have said something" I was checking and asking every step of the way and she tried to make it my fault. I am not a confrontational person and me asking her every step if we were still following the design was my way of telling her that it wasn't what i wanted. She then asked if i wanted a design. No. That is not what i want. She kept trying to get me to let her do a design and i just kept saying no. At this point I just want to leave. Every other employee there was confused as to what she was doing. Since they all knew what I wanted to begin with. They all apologized but again at that point i just wanted to leave. When I was paying, they proceeded to tell me they'd give me a 10% discount for the inconvenience...so my total was $58 rather than $65. What a great deal. I have never been this dissatisfied with a nail place before in my life. I didn't get the shape, design, type of polish or anything right. My nails have acrylic under them, which I had to ask another employee to remove. 0 stars, would not recommend to anyone who expects to get what they paid for. I am baffled. read more

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I went here thinking they were high quality service. Not so. My no chip nail polish did not last 2 weeks! The price was not cheap either. What a shame. I will not be returning here. read more

BEWARE!! While I have given this establishment a higher rating in the past, I'm not sure I will ever be back! I took my daughters there this past week to get a set of acrylics for homecoming. Their nails turned out beautifully and exactly what they wanted......but it was much too expensive! With tip, I paid $170 for 2 girls to get their nails done, that is insane! When she showed me the receipt, there were these extra fees that were not communicated (extra fee for the shape of the nail, design fee was $18). I actually went back the next day to voice my complaint in person (not that it really did any good, just made me feel better I guess). I believe that the nail technician should have communicated these "fees" with me (or my daughters) before doing it. I would have said a big fat "NO". Instead I wasn't given that opportunity. I will NEVER be back. read more

First time pedicure and simple manicure. Moved fast and not detailed. Did not give full service during pedicure. She stepped on my toe during my manicure and when I asked her to fix it, she just added several more coats on top and told me to let it dry for 20 minutes. Had to put in socks 3 hours later and the nail was still tacky and ruined. She did not trim or push back all the cuticles. Overall disappointing. read more

Plainfield Nails & Spa - She "fixed" stepping on my nail by adding more layers with the undercoat not dry. - Nail Salons Near Me - Plainfield, Illinois

New Buisness just opened was surprised at the facilities and even more than that the service given !!!! Will for sure recommend and be back. They do accept appointments as well as they strongly recommend so you are not waiting read more

Plainfield Nails & Spa - Nail Salons Near Me - Plainfield, Illinois

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Long term client (with previous management - almost a decade). Penny and Jenny do a great job! Kevin, the owner, is rude, disrespectful and nasty. Does not honor appointments, constantly upsell a to the point of calling customers cheap if they don't buy his upsell. Called me cheap because I let my 20 year old daughter pay for her own nails. Kept waiting 20 minutes for appointment just to have them start walk ins in front of us and tell us to come back. We and two other women who had appointments they were not honoring walked out together. The work used to be better. Is still good, but I will not put another dollar in that man's pocket. read more

need to leave a 5-star review so that they never close lol. i've never been so happy with a nail salon. they are my go-to and are so consistent with good results. read more

Never disappointed Johnny does a great job and pedicures are wonderful very clean Have been going for several months read more

I have had good experiences every time I've come in. I had a 10am apt today and was taken right away. Staff is friendly, and the salon is always clean. My pedicure today was great. I felt like she actually wanted to do a good job, and she wasn't just going through the motions. Thanks for a great pedi read more

Worst. Manicure. Ever. Rushed and rough service. Save your money and go somewhere else.

Horrible customer service. They definitely need a refresher course on customer service for the staff. " I got some shit going on in the back, once I'm done I'll get your shit ready for your pedicure " I laughed it off at first due to his age, As well as I had already had my feet in a pedicure tub for 15 minutes. I should have left. Worst pedicure ever... Tried to talk to the young gentlemen and make small talk. He said this shit is not a choice and he is ment for better things. Other techs even laughed and rolled their eyes. I understand one person does not represent entire company, however this uncofortable experience makes you start to look and watch what is going on in the rest of the spa. Their infection control standards also seem questionable. Please use caution when going here. read more

My first time will be my last time here! Made an appointment waited for at least 20 minutes. Poor customer service...no one acknowledges that you are there. Finally a guy from the back walks out and assumes that you know which swatches are for no chip and which are for dip. Fast forward a couple of days later, my dip chips on two corners. Went back to have it repaired, this nail tech (assuming she is the manager) who at the time was working on a clients nail reluctantly looks up and asks what I needed. When I told her I needed a repair. She made me sit there for at least ten minutes. No one came to help until I got up to ask her when someone will be able to help me. When clearly, there was another nail tech in the back doing nothing. Bottom line...they don't want to take ownership of their work. They just want your money!!! Today my thumb nail dip just popped off....keep in mind i am not rough on my nails by all means...I type on a keyboard, don't cook or clean. Horrible service and workmanship!!!! read more

This nail salon is the worst! The fact that I made an appointment and had to wait for 30 min to get my nails done. None of the employees are wearing their masks properly and no shields around! Their nail work is horrible, my no chip peeled off after 4 days and she was going to charge me for fixing her mistake!! Would not recommend the place is pricey for a poor quality service! read more

I got a pedi and they assumed i wanted the basic i asked for a menu and he said they did not have one but gave the girl next to me one. Then i asked for a different scrub because i was allergic to the lavender one and he told me they didnt have another scrub when the menu clearly stated 3 different scrubs. I said okay well i cant have that and he lotioned my feet and put the polish on and charged me i asked for a discount because i soaked my feet in water and got lotion and polish... and the lady got pissed and gave me $2 off. They are jerks! read more

The salon staff was very welcoming when I walked in. The gentleman who did my pedicure did a fantastic job! He really took his time to make sure the polish was perfect. I also liked that they use a liner in the pedicure tub. Very clean! I definitely recommend! read more

I have been here 3 times and 2 of the 3 times it took FOREVER and the nail tech was very inexperienced and my nails look horrible . I do not recommend this business read more

I get my nails done here on a regular basis. They are super clean & do a great job. Sometimes they take longer than other salons but to me it's worth the wait. read more

Terrible experience! Was getting a no chip manicure and the nail tech kept stopping my service to text in his phone multiple times. While putting my hand under the light I started having painful burning on the tips of my finger. I pulled my hand out and 3/5 fingers had nail polish all over the tops and sides of my skin. When I showed him he was like "oh sh*t". I stated this was the worst manicure I have ever gotten and he said "you didn't give me a chance to fix it". You shouldn't need to fix 3 fingers when getting a basic no chip manicure. He then tried cutting the polish of the skin with a nail clipper leaving my skin red and painful. Multiple techs were just sitting around on their phone and no one stepped in to improve my experience. When the process was over I had to wash my hands and there was no towels available to use. The place is not busy (1 other lady) and everyone is sitting around on IPads and cellphones. Still charged me full price after he knew it was a terrible job. Save your money as I could have done a better self manicure at home. read more

first i called and the lady told me to come at 1230 so i did then i didn't get in the chair till 1 and no one started to do my toes till 1:20 my friends and i were all sitting here nothing happening finally someone comes for one of my friends and they are cutting her toenails so short it looks like she doesn't even have any. this place is not organized it is not clean there is stuff all over and they just throw things places. then they are cutting my friends skin. people come here for a relaxing time not to be treated wrong. won't be coming back here. read more

I had a full set put on by a male and the owner had to fix it because he had nail glue on my fingers and some nails were sloppy. It took about 15 min to fix. Also had a polish change on my toes so if you're wearing red nail polish they will not remove it from the sides of your toenails. No discount for having the owner fix both my nails and toenails. She just asked if I had somewhere to be. read more

I love that I can walk in at 5 o'clock on a work night and get a mani and a pedicure with no appointment!! The staff is always kind and helpful! I recently had a manicure and pedicure here and loved every minute of it! The pedicure was Devine! They took great care of me! The location is a little hidden but the inside is very clean and neat. I really appreciate that they allow for a calm experience. I like the staff and how they pay close attention to details with both my toes and fingers. I had the best massage after both my manicure and pedicure. I highly recommend this location! read more

Love love love this place . Tammy does a beautiful job ! They are a little bit understaffed and it does take a little longer than expected but it's very enjoyable and worth the time . Everyone is very friendly and they accommodate everybody to their liking . Great selection and great service . 10/10 would recommend read more

To say I'm disappointed is an understatement. This place is far from clean even by pre-Covid standards. They do not clean the work stations at all or the nail equipment/tools for that matter. Which if that was the only issue I may be willing to give another quarter star but it's not. I was told to sit down at a particular station that was covered in nail filing dust and the cuticle trimmer still has the previous clients cuticles stuck on the blades (I wish I was lying but I'm not - it was gross). The woman doing my nails then sat down and continued to text whomever she was texting with for a solid 3 - 4 minutes without saying a word to me. Just sat there texting away. I had to ask for clean nail tools which I loosely got. She cut me twice and then poured some white powdery substance on my fingers to get the bleeding to stop, which it didn't stop the bleeding but did make my fingers feel like they were set on fire. That was fun. I honestly thought I would walk out of that place with a major bacterial infection at best. My nail tech then proceeded to stop doing my nails and rapid fire off 7 consecutive text messages to whomever she was chatting with. This happened several times throughout my "manicure". It is now day four after this experience and my "no chip manicure" has all chipped, peeled and cracked. It's horrible. A total & complete waste of $50. If I could give zero stars I would. read more

New business in the area. Beautiful salon. Service was excellent - just a basic mani/pedi and was very pleased. Will definitely recommend and will definitely be back. read more

This was my first time going to this salon and will be my last. My no chip chipped the very next day ! Also the shape of my nails is weird. She fixed them as much as she could.... Their over price for the service they provide.... Very nice people but a little more practice is needed if their going to continue to charge $45 for a fill in with no chip that chips! read more