Our entire crew wants to thank you for making that part of our trip so easy and enjoyable. Really,…read morewe can not put into words how great you and your team took care of us. You can be sure that we will be contacting you in the future and will definitely be passing your information on to any of our friends who may need charter service in your part of the world. If you are looking for a private air charter company, Fly BVI have been in business for more than a decade. We were impressed with the recently refurbished aircraft and value the option of a quick connection to Tortola from Puerto Rico. It certainly makes for a great time saver if you have charted a boat and need to get everyone there at the same time - let's not waste a day at the airport!

We booked a flight back in 2017. Because of Hurricane Maria we could not fly to VG. At first the…read morecompany told us they would refund but after a few month they told me they could not refund only a credit valid for 5 years. Now they seem to be out of business.

Worst experience ever. Planes are unsafe (two broke down on our journey,) a 45 minute flight took…read more12 hours (on the way there) and 24 hours (on the way back). On the flight back, we had to spend the night in Punta Cana. We paid for our and the pilot's room with the commitment that Air American will reimburse us for our and the pilot's room. Now they say they can only reimburse us if we delete a post from Facebook. This is bad.

Excellent provider of flight service from San Juan to Tortola. Flying in their Pilatus PC-12, the…read moreheart of their fleet, is an awesome experience. Nice comfortable seating even for a big guy well over 6 feet tall. And with a max of 8 passengers, you're not standing in a long line at immigration like you would with a large plane packed with passengers. Pilots are superb. Great communication and they take pride in delivering a smooth flight and silky smooth landings.

Taxi Aéreo saved the day! We took a $100 taxi from SJU at 8am to get to the Ceiba ferry by 9 for…read morethe 10am ferry only to be told we would have to wait till 3:30pm for the next ferry. Online even said there were 9 available box office tickets for the ferry. So, there's no way we were wasting 20% of our trip sitting at the ferry dock. We called Taxi Aéreo and they told us if we could take a taxi to them (10min) they could fly us to Culebra. We took the first taxi we could flag down and the staff at Taxi Aéreo were SO nice, SO helpful and they literally put us on a private charter plane IMMEDIATELY. Amazing experience all around. Highly recommend

My family had a 6:00 flight where we booked the entire plane to leave the island. We arrived at the…read moreairport at 5:25 and were informed that since we were late the entire flight had been cancelled. The pilot and plane were there. They the. attempted to extort us and said if we were willing to pay $500 more they would fly us. We have 3 young children and had very few other choices.

As of December 2025, Vieques Air Link has increased their baggage charges to an outrageous level,…read moremuch higher than Cape Air, $2/lb for anything over 25 lbs per person including everything (backpack, handbag, etc). So for San Juan to Culebra, we paid $129 per ticket and then an unexpected $83 each for baggage, so the real price was $212 each. One way. Ouch. When Cape Air cancelled our late afternoon flight, we should have stuck with our original Plan B to take the ferry from Ceiba, which would have saved us around $300 total for the two of us.

We used VAL for our day trip to Culebra. And our experience was excellent our pilot Freddy was…read moreawesome both ways and very punctual. The return flight was the first ever flight I've seen depart early (like 45 mins) Short flight and very small plane which makes for a unique experience.

We had a terrible experience with Julio C. on June 9th. 99% of my reviews are 5 stars. So, I made a…read moresimple request to stop somewhere on the way to my destination. Mr. C. said he would NOT stop where I wanted to stop; and, that he would stop elsewhere. What an awful experience; and, it was incredibly awkward and unprofessional and creepy at the same time. I was worried he was going to just let us out on the public road with our bags. Never again! Do what you are paid to do; and, do it with respect and professionalism.

Very professional and responsible. Quality service, polite driver who was very savvy and knew all…read morethe shortcuts.

Well they got us there and back with no hiccups, so that' was awesome! In San Juan the staff was…read morefriendly and professional. Our pilot was great, too. Leaving Culebra was like being on an entirely different airline. We arrived, as instructed, 45 minutes before our flight. It wasn't until a few minutes before our flight that VAL staff finally started showing up to the airport! No one checked our baggage or gave us an update on our flight. When folx we're finally ready to get us on our flight, the attendant was very kind and helpful.

We were late. And we were willing to pay for our mistake. How ever a super rude employee say to us…read more IS NOT VIEQUES AIR LINK PROBLEM THE YOU ARE LATE NOW YOU HAVE TO DEAL WITH IT. He did not offer any solution to ur problem he just say next. We call a number in the first floor of the airport and 15 minutes later we were in the air. Don't recommend this airline at all.

Excellent!! Always use them when travelimg with my family to the airport. Great, attentive drivers…read more Michaels taxi is highly recommended

Prompt. Friendly. Clean. Safe. Easy to schedule. Accommodating. We used Michael for our family's…read more(2 adults, 3 teens) first transportation needs from the San Juan airport to Viejo San Juan. It was such a good experience, we called him two more times during our trip! He's in my phone for the next time we're in Puerto Rico. He's been in this business for 28 years! Reasonable prices. Cash only.