Cancel

    Open app

    Search

    Planet Fitness

    2.4 (32 reviews)
    Open Open 24 hours

    Services - Planet Fitness

    Personal training

    Planet Fitness Photos

    You might also consider

    Recommended Reviews - Planet Fitness

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Broken Padlock

    Last week, I would have rated this gym 5 Stars, but not today. On Thursday, at about 3:45, I locked my belongings in a locker with a sturdy padlock. About an hour later I returned to find the padlock gone along with all the cash in my wallet. Six people had this happen to them. The thieves cut the locks with a bolt cutter, tossed the busted locks on top of the lockers and stole cash and, in one case, car keys. They took the car keys to the parking lot, used the fob to locate the car, unlocked it, rummaged through it, stole cash and tossed the keys in the car. Three of us filed police reports. According to the staff, this isn't the first time this has happened. They took our names, provided a list of people who were in the gym when it happened to the police and were sympathetic, but also clear that Planet Fitness takes no responsibility. I understand that they're not responsible for lost or stolen items, but it seems to me they're responsible for 1) letting members know this kind of thing is going on, 2) keeping an eye on who's coming and going WITH BOLT CUTTERS and 3) doing something to prevent this kind of thing. I stopped in the next day and the guy working the desk wasn't even aware of what had happened, so how could he be on the look-out? The people working there are great. I've been a member for a long time and have been satisfied. This is a management problem.

    See all

    1 year ago

    Very excellent location. Staff is very friendly and great to work with. I'm very happy with my membership.

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Adrian at the desk very rude and disrespectful , hopefully you guys can train him on his customer service skills

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 3

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 3

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 1
    Photo of K P.
    0
    1
    0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 1
    Photo of Misty S.
    1535
    1623
    55145

    9 years ago

    Helpful 5
    Thanks 1
    Love this 3
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim D.
    0
    17
    0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Social Planet

    Social Planet

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Best gym ln the area. Clean, reasonable prices, plenty of equipment, great policies. Cannot say enough.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa A.
    9
    61
    10

    10 years ago

    Business owner information

    Photo of Customer S.

    Customer S.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Planet F.

    Planet F.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Customer S.

    Customer S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Leslie S.

    Leslie S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Customer S.

    Customer S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer S.

    Customer S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Customer S.

    Customer S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Planet Fitness

    How do I get the app on my phone in case I forgert my card to sign in I can't find the barcode that they scan?

    You can download the Planet Fitness app to your phone, join/log-in and upload your membership card to the app. Then you won't need to bring your card each time. Hope this helps!

    Don’t See Your Question? Ask Away!

    Review Highlights - Planet Fitness

    The locker room is small, but the workout area is vast, with a massive amount of cardio and weight equipment.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    MPG Fitness 24/7- Fox Valley

    MPG Fitness 24/7- Fox Valley

    4.5
    (34 reviews)
    5.3 mi

    Who else can relate to this - you're home for a Christmas vacation and gyms in the area are…read morecharging $20 for a day pass? Ridiculous. We stumbled upon MPG through a google search before leaving San Diego for Plainfield. We called to inquire about day passes, and we were pleasantly surprised to find out they're only $10! After looking through pictures and seeing high praise in Yelp, we were in. We went for the first time today with free week passes I got from my parents. Unfortunately they weren't valid, but we were still able to get a week pass for $15! Even though we might only make it one more time, it still is a way better deal. The gym itself is better than what I expected. Plenty of machines and free weights, two deadlift platforms, a few racks, and a lot of machines I've only seen on IG but have been dying to use. There's also a huge section in the back for tire flipping or other functional training like rope climbing. It's also pretty impressive that they offer cryotherapy in the front of the house. Overall, this is a great gym. If I lived here I would definitely make this my regular gym, but alas I will just have to make it my spot for when I visit home. Thanks MPG!

    The gym is good for getting your life back together, not unmotivating like commercial gyms, This…read moregym makes you work hard for your success and all the gym people are nice and help you out whenever you need.

    Photos
    MPG Fitness 24/7- Fox Valley
    MPG Fitness 24/7- Fox Valley
    MPG Fitness 24/7- Fox Valley

    See all

    Rush-Copley Healthplex

    Rush-Copley Healthplex

    3.4
    (51 reviews)
    4.2 mi

    Cleanliness Management and price! Sadly the place has gone…read moredown hill the last year. No towels hairballs and dirt in studios for $100 a month ... make it make sense? Tried contacting management NEVER get a reply. If it wasn't for the instructors I would have left!

    I've been a member for over 18 years and have always appreciated the quality experience the…read moreHealthPlex provided. However, over time, I feel the facility has gradually lost some of its "premium" feel due to a number of recurring operational issues. There appear to be several systemic problems that impact the overall member experience: Studio and Class Technology Frequent issues with audio equipment in class studios. Microphones often do not work or batteries are not charged. Classes are routinely delayed due to technical problems, which is frustrating during a 45-minute session. Locker Room Maintenance Inconsistent availability of hand towels. Non-working TVs. Only one functioning hair dryer. A general lack of attention to detail that affects the experience. Towel Service One of the most noticeable changes has been the reduction in towel availability during workouts. In the past, towels were consistently stocked and accessible throughout workouts. That service level contributed significantly to the premium experience and convenience. Trainer Support The trainers themselves are strong and professional, but they seem to lack adequate support from management, particularly regarding equipment reliability and coverage when someone is out. As a long-time member, I share this feedback because I'd like to see the HealthPlex return to the level of operational excellence that originally set it apart. Many of these issues seem solvable with stronger oversight, maintenance consistency, and attention to detail.

    Photos
    Sauna not working for about 6 weeks
    Sauna not working for about 6 weeks
    Hot tub not working for about a month
    Hot tub not working for about a month
    Family b-ball

    See all

    Family b-ball
    Life Time

    Life Time

    2.7
    (223 reviews)
    7.9 mi

    The good: Great instructors and welcoming atmosphere in classes! Lots of equipment and cafe/salon…read moreservices are great! The not so good: front desk staff is not friendly to most. Especially one lady with short hair who is always chatting with younger staff and barely looks up to check people in. other's area lifetimes greet you warmly when you enter but most of the desk staff is preoccupied here. Gym desperately needs cleaning- cleaning is done by internal staff. Mats are dirty and never see anyone wiping down weights or mats / although they have spray and towels for guests to use. Restrooms are dirty and need a deep clean and improvements -( behind the stall doors- need to be cleaned)! This location is 20+ years old and lots of newer clubs going in and send this one is being neglected. Speakers in the main group fitness room only work on one side and cut out in the middle of routines. Classes were great but they keep changing formats and if there are less than 12-15 in a class they cut the class. For the price being paid they should hold class even if 5 people sign up. So many trainers around for a fee but classes seem to be getting limited compared to the newer gyms. Still going due to location but it needs some love!

    Flexibility with rates for unique circumstances. Tried to open a membership while in town…read moretemporarily for medical reasons and the staff was very unfriendly. In my previous experience with Lifetime Fitness gyms in Kansas, they were able to work with me to fit my family's needs.

    Photos
    Snow
    Snow
    Normal occurrence
    Normal occurrence
    Snow

    See all

    Snow

    Planet Fitness - healthtrainers - Updated July 2026

    Loading...
    Loading...
    Loading...