This gym is awesome! Super clean and friendly staff! All fitness levels come here and there is no intimidation. What I love most about this specific planet fitness is the machines. They are the most updated of any planet fitness I have ever been to. The weights machines are digital! They count your reps and give you a second count between reps. They are super smooth! So smooth that I can always add more weight than normal because of the gliding factor is so fluid. The treadmills are wonderful and brand new. The bathrooms are updated and very clean. This gym is awesome! read more

Running early again today...meeting a Yelp friend at Cuba512. I decided to poke around the strip mall while I waited. I stopped in at Planet Fitness today, which I had not been to for years since my last visit. I was pleasantly surprised at the new equipment, cool interior design and the cleanliness of the facility. The Planet Fitness receptionist said membership is no longer $9.99 but $15.99 with higher membership expense with the Black card access. Planet Fitness does not have fitness classes but offers personal training. Black card access allows access to hydro massage and tanning. This gym would be a great alternative to someone who do not want fitness classes as it is very reasonably priced. read more

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A smaller size gym, no yellow area here. But it still works. It is clean which is very important. read more

Planet Fitness - Gyms Near Me - Austin, Texas

Not as good as it used to be under the old manager. First off, kids lift for free during summer months (while everyone else pays), which means lots of selfies and sitting on equipment. A lot of the people that "train" here don't wipe down the sweaty equipment after using it. Finally , there's people actually working on office stuff on the equipment, FaceTime-ing their pals, etc. I'm waiting for someone in flip flops to lose a toe when they drop a weight on their foot. read more

Planet Fitness - Using multiple benches, talking on the earbuds and emailing . Didn't wipe down anything - Gyms Near Me - Austin, Texas

I've been going to this location for several years now and I really love it. I recently had a problem with the temperature of the gym; it was hot. I complained and Planet Fitness and they fixed it immediately. Today the temperature was perfect; nice and cool. It's good to know that Planet Fitness listens to its members. Thanks Planet Fitness! I highly recommend Planet Fitness. read more

I started going to Planet Fitness a couple months ago. It is close to my apt, so the location is super convenient. I really like it there, there is lots of new equipment, and very clean. Workers are kind, professional, and make sure the place is running smoothly. The place has a good vibe and it is never crowded, with lots of parking. I recommend. read more

Gym claims to be "judgement free" yet has a slogan on the wall judging others with a siren for you to be judged further if you arent part of their target demo. If you lift heavy in this gym you will be accosted by staff if the weights even make the slightest sound. Half of the staff come with a great attitude and its unfortunate the other half ruin it for not only them but the customers they harass for simply trying to get a solid workout in. Gym is right by my house, so very unfortunate I will have to cancel my membership because certain staff want to go out of their way to bother you for no reason. read more

Too busy, not enough equipment, can't really meet people here everyone is too busy. Kinda feels like no one actually comes to work out.

I've been very happy at this location, it's always clean, I've never had issues with the equipment, and the price is unbeatable. My only regret is that I didn't join sooner! read more

I have found that Planet Fitness is always clean, with a friendly staff, and not too crowded.

A+ gym facility. Wide variety, clean, professional equipment, spacious layout, great branding, lockers, showers, friendly staff, good temp. Bonus! spacious and clean open 24/5 most nights, App with equipment guide smart. Low price!! read more

Great employees! Thank you to Justin & Ms Lila on the morning shift These guys are the best! ‍‍ read more

Clay was very knowledgeable about the equipment. And I felt it when I got home our workout was 30 min but I could tell my body had done some things. Will be attending another class again. read more

Clean, busy but not overly crowded... Everything is in working order! Nice place to workout.

They keep this gym very clean! Almost every time I am there without fail there is a staff member tidying up and making sure all of the paper towels and cleaner are refilled, etc. Although this is a smaller location I haven't had any issues with using the equipment I want to use. The planet fitness app is also super helpful and has a crowd meter so you can know if it is crowded or not. Only $10 a month to go anytime 24/5 is a great deal!!! read more

Fair is fair. Club management reached out to me and "made it right". They resolved the issue I had and offered a fair resolution. All the things I like about this location remain, and the one thing I didn't like seems to be corrected. I have been able to access the upgraded benefit I'm paying for the last 2 times I used the club. Thank you Planet Fitness and manager Quincey for the follow up. read more

The 1st and 2nd shower soap dispenser has been broken for over a month. You would think that whoever is refilling these would put in a work order. read more

I have been frequenting this PF location for an entire year now (go me!) and I am still just as happy as when I wrote my first review. I ALWAYS feel comfortable. As they promise, never intimidated. I also feel safe. This gym is convenient, spotless, and everything is always in working order. The employees are always nice and helpful. I love that they have a set of lockers to set your own combination. Overall, I highly recommend and am very satisfied with my experience. read more

Planet Fitness - Gyms Near Me - Austin, Texas

A business model that gets it right. Wide variety, clean, professional equipment, spacious layout, great branding, lockers, showers, friendly staff, good temp. Did I mention spacious and clean? Plus open 24/5, App with equipment guide. At a low price. read more

This is my favorite Plantet Fitness location. Lila is always friendly and courteous at check-in to everyone as they enter the facility.

I joined this location at the end of 22. It seemed ok, but I didn't start going for real until August. And I have to say I've been there at open on the weekends, early weekday, between 8-10pm weeknight and all shifts of staff are diligently working to keep this gym clean. Like not a spot in the floor. Constantly taking their carts around to empty trash, refill the bottles, wiping down the areas where the paper towels are, seriously dusting the treadmills off. Like really. I am hopeful to think that with this location being blessed with such a high percentage of good employees, they must be treating them fairly in the wage dept. These people CARE about your business. This place is an amazing gym to go to because of them. The restrooms, showers changing rooms (I use them before going to work) are all spotless. I'm grateful for their efforts and you better be too!!! At some point this caliber of employee will realize their worth and leave you in their rearview and compliments like this will go away. read more

Planet Fitness - This sign you put up only has value if the employees buy in. They do. - Gyms Near Me - Austin, Texas

Do you not sign up for this membership!!! I signed up and went into the gym only to be told that I did not have a membership even though I was being charged for the membership. The representative behind the counter then sign me up for another membership which I was charged double for several months. I tried numerous times going in and canceling the membership but the manager was never there. I was told that he would call me back but never heard from the manager. I called their support line which is useless and they basically referred me to the manager who was very unresponsive to me. If I could give them negative Stars I would do so no joke!!! I don't see how reaching out to social media will help me get reimbursed from the duplicate withdrawals that you took from my checking account and even after I canceled the membership I was charged in an annual fee plus a late fee this is ridiculous it just goes to show how bad planet fitnesses customer service really is! read more

Just switched to this gym from LA Fitness. The staff is so friendly! I go at about 5am so though it's a smaller gym I never have any issues using what I need. It's a clean gym and I appreciate the staff ensuring masks are worn and the gym is kept clean! read more

I just left a review about 6 months ago, but I had to leave another. This place is great! I walked into the gym today and they have all new aerobic fitness equipment. They also recently went to 24 hours a day. I don't know who the owners are, but they are doing a fantastic job! read more

So awesome to be able to use any gym, it was incredibly helpful when I was traveling. The black card is priceless when you've been in a car all day and hit the hydrotherapy beds. Showers have great water pressure. And the equipment is top notch. Only drawback is I live in an isolated part of the state for the winter season and there is no Planet Fitness close. read more

I come here because this is the gym that is supposed to accept everybody and be kind to those who have disabilities. That is not the case and I wish to share my experience so that others will know how they will be treated. This evening I was working out on an elliptical when suddenly, the lights shut off. Because my left eye was injured from brain surgery, I can't see well. I practically fell off the elliptical. My vision is distorted easily when in darkness. Especially without warning. Also, I'm partially deaf. I can't hear from one side due to the brain surgery and it interacts poorly with the eye complications. I seemed to have sprained my ankle when I was trying to get off the machine. I hobbled over to behind the check-in desk where there was an employee on the telephone. I asked him if there was a reason the lights were turned off? He said "That they were closing in a few minutes". I explained that this was a safety issue and that people were using equipment and that it was extremely dangerous to turn the lights off on them. I asked why he didn't give any warning to the lights being turned off? He again repeated that they were closing in a few minutes. This was at 6:53 pm on a Saturday. I said that was unacceptable and I would be reaching out to a manager, to which he replied, with a laugh, "Good. You go ahead and do that." Obviously, do not go here if you wish to be treated with a modicum of respect, especially avoid if you have any disabilities or special needs. read more

Planet Fitness is the cleanest gym I have been a member of. The staff is friendly and knowledgeable about the equipment and fitness. I personally like the large number of weight machines but for the person that prefers free-weights, PF is not for them. (This has reduced the obnoxious sounds of free-weights being dropped and grunting. Both are so prevalent at some other major gyms.) read more

Planet Fitness - Control for hydromassage. - Gyms Near Me - Austin, Texas

Yesterday was my first time officially back at the gym and new to this planet fitness. Gym is gorgeously clean, the people are all super nice but specifically Quincy ( hope I spelt that correctly) he was super nice. I was a little confused where things were, being new is rough. Quincy answered all my questions and did it in such a way that was so friendly. Going to this one specifically due to Quincy. Thanks PF read more

I joined this gym when it was over at Oak Hill. Had been worried that the extra drive wouldn't be worth it, but the 24/7 availability has been perfect for me. I've been going more than before as it's location is closer to all of my chore locations, so there's no more excuses! I had been thinking about trying out the hydrotherapy table for awhile now. My lower back and hip flexors get very tight with my workouts. After only 7 minutes on the table, all of that melted away. It was great! I will definitely use it again. It's consistently clean on the gym floor and staff are welcoming. I can get in and do my work out and get my media fix all at the same time. Occasionally bathrooms are not working, there's not a lot of floor space for stretching, but those are not major downers. For the price, it's an excellent value. read more

The best gym in south Austin! Super clean, lots of equipment , and incredible staff. Highly recommend.

Member since 2015 from the old location oak hill. I live west oak hill ... I have 4 gyms nearby.... but I still go there . Very clean ( CHRIS YOU ARE THE MAN ) friendly people and down to earth !! read more

This place is really clean and staff is very friendly. But it's a small gym, the equipment is all smashed close together. I've been to planet fitnesses all over the country and none of them make you wear a mask while on the Cardio machines this place does. I could hardly reach my goals for the day because I was choking on my damn mask. I'm not really familiar with what Austin's rules are for gyms but it seems a little ridiculous. Just my opinion ‍ read more

I've had memberships at Lifetime, 24 Hour Fitness and Golds. By far Planet Fitness definitely has won the spot as my favorite. I've never had membership rates this low, a gym with all working equipment & staff that's friendly and happy to help. read more

I'm not one to write reviews, but I have had the absolute worst experience with Planet Fitness. The customer service is always crabby no matter the location and they make canceling your membership harder than theoretical physics. I would not waste your money with this company as a whole, you're better off spending a few extra bucks for the 24-hour fitness. I simply wish to share my experience with all of you so nobody has to go through the trouble I did. read more

Happy. Finally a club that doesn't have music playing at stupid ear punishing levels. Tried two different big chain gyms (G****) and one smaller one and sure enough death metal aural assault. PF at William Cannon and West Gate is new, clean and really has everything most people will ever need. read more

Grabbed a free day pass and visited this location today. Very impressed by the staff and the gym was nice. Thank you Jayme for the tour and the test run of the hydro massage chair. I can't wait to get a membership and go back read more

I went and did a tour today- it went great with a really nice guy showing me the scene...and then decided to sign up for a membership online once I thought it over. It requires you to give over your banking routing and account numbers in addition to your credit card info in order to complete the order. That's wild. So I called this phone number (for this location) and it just redirects you to the main customer service line. They confirmed this is the same even if I did it on location- they would require my debit card into in addition to my credit card. Then laughed when I said, ok this is the worst business practice. I'd happily even pay for the entire year in advance on my credit card. I would be an idiot to give a gym my checking account info. This is a similar practice to people signing up for payday loans and giving their banking info for auto-debit. Yikes. I mean the whole concept of it being super difficult to quit the gym is well known, but this takes it to the next level. I guess I'll look into another gym or keep working out outdoors/on my home treadmill. What a disappointment. Such a scam tactic. read more

quinncy did an amazing job as a manager at fitness connection, helped me out with an accident threw in the restroom and he instantly requested a cold water from another employee and quinncy went straight to cleaning the mess himself!!!thats og kush right there, thanks a lot!!!! read more

Clean, lots of equipment, usually not too crowded and all at a very good membership price. Super nice staff. Plus the black card gives you access to free use of the massage machines, which are quite nice. I've been a member of several different gyms, some much more expensive than PF, but PF is the best one so far. read more

Great gym! Super clean! Really enjoy coming here. Great staff. Great location. Very close to Starbucks is a huge plus!