I came in to start my membership and a young woman named trinti helped me out and showed me all the black card memberships perks! Very sweet girl! read more

For the past 5 years I have been going to this location when in town taking care of elderly family members . Sometimes for a week, sometimes for 6 months. However, I've been a member of 6 different Planet Fitness locations across the country. Always a Black Card member. I walk into the Fleming Island, FL, Planet Fitness for my 10 minute to 30 workout, when I get a break from helping my family member I jump on the chance to workout. This time, a manager stops me and says,"You have met your maximum visits per month for Fleming Island Planet Fitness." Ok, when did you start only allowing a black card member 10 visits a month? I have never been throttled. She said always and she's been there 5 years. You can imaging my surprise! I've never been stopped. Sure, some of my workouts are just 10 minutes, so I don't really get full workout since I have limits on my time. 10 visits probably was a total of 4 hrs. for June. Anyway, she was trying to be in control of the situation and would probably have let me in for my 10 minute workout. But, I didn't have the patience to patronize her to get in my 10 minutes. And yes, I could have made Fleming Island my home club. But why? Then she says,"You can pay $5 a visit." Really! Major fail. read more

was told that I could give my membership to my son since he wants to work out more and I just come every so often. I was told that when I come as a guest of his I could use the perks. today I came and I was told whoever said that to me was wrong and would have to pay an extra 30 fee if I wanted to switch my son to a regular account since he doesnt use any of the perks. what a rip off. train your staff better so people don't make decisions without having all the facts correct. read more

Trainers need people skill training. They are a paid employee and should have more respect for paying customers.

I tried to upgrade my membership to a PF black membership for 24.99. I asked specifically if I didnt like it could I got back to the original membership. They said yeah NO PROBLEM The next week I decided the classic was just fine and I wanted to downgrade. They told me it would cost 49 dollars, I reluctantly agreed because I wanted to work out. I tried to even revert back to the 24.99 membership and they said they cant do that, and I will be charged... this is same day. No one wanted to help me or even cared that I canceled my membership. I highly recommend going somewhere else, they dont care about their customers. response to the reply I did talk to two managers and no one wanted to help. This person replying to these comments is just doing some BS PR review. give me a name and a number of who can remedy this situation or contact me. read more

Easy going gym. Very simple in setup and has everything you need for a general full body workout. Nice staff. read more

Planet Fitness - Gyms Near Me - Fleming Island, Florida

$20 for a day pass but $10 for a month membership??? No trial day or period to try it out. Unfriendly and pre-occupied staff. *atleast the few I encountered* This place has a bad reputation for a reason. Won't be back. read more

Planet fitness in Fleming Island. Woot! Love this place! We first started in one of Jacksonville's locations then they opened one here. Clean equipment, lots of it, and a no judgement attitude. Good gym option in Fleming Island. $10/mo for regular membership $20/mo for Black Card, which gets you tanning, message chairs, hydro message bed, unlimited guests, and access to any PF location. Also, you have access to personal trainers and classes included with your membership. read more

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Friendly staff, clean gym. Only reason I'm taking a star away is this is a smaller gym and it tends to get crowded quickly. Other than that, it's been really nice. read more

If I could give negative stars for this place I would. Today I went into this gym for the third time. Unfortunately I did not have my key tag. Per usual the woman at the desk looks up my membership then proceeds to tell me they cannot find me. No problem right? Look my information up another way... After a while she finally finds my membership. By a while I mean 20 mins. But, now she is saying that the system says my membership is cancelled. Ok no problem.. I provide her my bank statement to show proof that I am an active memember and also being charged. Long story short I stand here for 55 minutes waiting for them to figure out a technical Issue on their end. The last straw for me was as the woman is telling me that my only alternative us to pay for a day pass.. Two gentlemen walk up. One signs in and the other states " I don't have key tag." Another woman at the front desk responds " are you a member here?" He responded "yes" then proceeded to walk in. Really Fleming Island? My profile photo says enough for how I felt the situation was being handled. read more

Completely understand what his location has many poor reviews. I joined Planet Fitness online because of the 24/7 availability only to find out the Fleming Island facility wasn't actually open 24/7. It is the closest facility to me and the one I would use most frequently. I actually arrived one evening to find them already closed. To add insult to injury I was in the facility two days before Labor Day and there was no sign on the door about limited holiday hours. Came back on Labor Day at 3:15 to find they had closed for the day. At least a week ahead notice would have been nice. I'm cancelling and going somewhere else where they actually have 24/7 availability for exercise. The only reason I gave them two stars is because the staff has been pleasant when I've actually been able to use the facility. read more

I wanted to try a new gym because my membership expires with my old one & the music really sucks in my old gym. So I drove to planet fitness and walked up to the desk and told them I'm interested in becoming a possible member here at this gym... the young guy behind the counter said, "we can give you s free tour but it will be $20 to work out here today." I asked if I can work out one time for free to test it if I like the gym and feel if it's a good fit, then I'd become a member. The guy at the desk repeated, "you can work out here today but it will be $20." So I asked, "so I can't try out the gym for one day for free?" He told me for the last time, "no, you'll have to pay $20.00" I walked our and went to another gym which gave me a two week free pass to try their gym out. read more

This is essentially the WalMart of gyms. You get what you pay for and that's not much. I booked with their trainer multiple times and was stood up multiple times. Unless you really know what you are doing already at the gym, DO NOT JOIN. You will receive no support. read more

This is my favorite PF location in all of Jacksonville. All equipment is brand new, and they have everything I could possibly need. Their amenities include a variety of weight machines, cardio machines, ab machines, free weight zone, ab zone, 30 minute workout zone, and more. There are even tanning beds and massage chairs for black card members. The workers are always friendly, and always seem to be wiping down equipment. This gym is always extremely clean, from the Dumbbells to the locker rooms. My fellow members are always friendly as well. For the most part everyone is courteous with sharing equipment, and I have never seen anyone grunting or dropping weights (if they did, the lunk alarm would go off). This is a great place to go if you're unfamiliar with the gym. There's even a personal trainer at your disposal (free to members) that will help you learn your way around the gym. I love their pizza Monday's and bagel Tuesday's! The first Monday of the month is free pizza after your workout (and usually they have local pizza), and I think the second Tuesday they have bagels (from the Panera across the parking lot). Sometimes it's nice to have a pick-me-up after a good workout. My biceps were born here, and here I will maintain them. read more

This place has horrendous business ethics. I found myself interested in PF when I heard a radio advert for $10 a month/no contract membership. What was offered is not what was on the radio or television. They have you sign a signature pad, and email what you just signed. Mine was a 12 month contract. When I cancelled, I was emailed the cancellation and realized there would be more fees on top of the early cancellation fee. Their equipment selection is mediocre, and the selection for free weights pretty much amounts to dumbbells. Lastly, there is always a funky odor all over the facility. Do yourself a favor and search more reviews on consumer sites. There are a lot of complaints on there business practices. read more

Good gym, clean and neat, lots of space to workout, newer machines. it's been my experience that day staff(several different staff members), are unfriendly, no greeting or smile. Signed up new at this gym, no tour or anything. Staff may require training re: this, however the night staff much friendlier in contrast. Overall I Like the gym. Good to just get in, do your workout and get out. Would've gotten 5 stars if it weren't for staff experience. read more

I tan here cause let's face it,where can you tan for 20.00 a month!! But I have to wonder how clean the lay down beds are, and why there is at least two or more bulbs always out?? I mention cleanliness because, the beds just look like they do not receive a proper wipe down after they are used. Best to use stand up tanning as you do not have to touch the glass. Also, there are no tables to set your items on while tanning or a mirror to check yourself once you are dressed. I get it, it's $20, but still! There's room for improvement! read more

Neil was incredibly helpful in helping me find a way to workout for 2 months. He was patient and called my home gym for me. I was anxious it would be a difficult process but I'm thankful for his help! read more

I had to withdraw my 5 star rating. What kind of business that gets cleared to open, does not open?!?! You're opening 2 weeks later? What do you think is going to change 2 weeks from now? COVID cure? All you're doing is increasing the number of really angry customers! read more

Great place, great people. We we're evacuated from Myrtle Beach and they let us work out. Thank you so very much!!

The front desk staff is HORRIBLE! Went in one day to just inquire membership info and this very blonde girl told her coworker to take me because she was too occupied "talking" (which I overheard their convo more like flirting) to the guy in the trainer shirt to help me. Atleast he was very nice I believe his name was Nick. only reason why i planned to sign up! I went back a day or two later to sign up ignoring what happened because the gentleman at the desk was great also I really liked the facility, but there was another girl there who had no clue of anything, I assume she is new as she seemed confused or she just didn't want to sign me up or help me. her attitude was terrible. I asked her when her manager was in and she said "I dont know" so I just le Off to retro I go! This gym needs to reconsider who they hire! PRONTO! Side note** Also when I asked about the training and found out they only have ONE trainer to choose from I was upset because the one didn't give off any professional manner at all! read more

If I could give a negative ratings my, I would!! Paige Spartara, the manager, is incompetent and rude. The gym staff could not get my membership type correct. They also couldn't get my payments correct- this is why I never give these places access to my bank account. They double billed me- and then put my membership in someone else's name!!! When I talked to the manager- Paige Spartara- about this she became hostile and rude. I terminated my membership on the spot. There are too many gyms in this area to deal with a staff that does not care at all about the members. In the days when customer service mattered, Paige Spartara would have been fired!!! read more

Poorly maintained facilities. The staff are rarely at the reception to check you in. When I arrived, Justin who was working at reception was busy exercising and I had to wait to for him to finish to check in. When I was leaving I overheard James a staff member making innapropriate sexual comments to one of the patrons. Certainly not a family environment. read more

I've recently became I member. I am extremely pleased with the cleanliness of this gym. The staff is super friendly. I feel very welcome here. So happy I joined. Plus I love their hours. Thank you PF! read more

Great place to relax and release some frustration. No judging here on body. Everyone is accepting... Absolutely love this place!!

Planet fitness is not a gym that caters to anyone who is remotely serious about getting in shape, in fact they actively discriminate against those who use real effort on their lifts. Yes, it is cheap and it won't damage your ego if you're out of shape, but joining will only hurt you in the end. Stay far away. read more

Ive been a member of PF for a few months now but I just moved in this area and this was my first visit at the Fleming location. The customer service rep was very helpful in transferring our locations and updating all the info. The set up is something I'll have to get use to but the facility was very nice and clean. read more

Useful... somewhat disappointed. Not very responsive . Good staff, management not available much

Awful customer service. There is a lady there that is so disrespectful and rude. Equipment is terrible and the staff continually judges people in the judgement free zone. read more

We truly enjoy the staff and equipment. Clean, open concept. Great equipment., well maintained, you don't have to wait around to get your work out done. Restroom are clean, quiet relaxed atmosphere, WiFi on site read more

I travel a lot and have been to many Planet Fitness locations. This is one of my favorites - very pleasant staff, clean and open, never crowded. Just a good vibe inside. read more

4/24/2019 They are Theives! They stole from a late stage CANCER patient! I cancelled in November after I was diagnosed. I cancelled everything because I knew that treatment would be expensive and there is no way I could work out. Today, they charged my husband's account (he had given his information when he had an account that was cancelled in 2017). I asked how they got his information and they claimed that my husband was in yesterday to give his payment information but no one has worked out for almost a year. Yesterday, he was with me at a hospital out of town for my treatment! I called and spoke to the Assistant Manager today and even explained the situation and he said that they could not cancel my account even now without a certified letter. I'm not sure what I should do now?! *updated to say that I was told to e-mail them and I did. They won't refund us and now I have to send them a certified letter to cancel. read more

Thank you, this is a great place! All the employees are very helpful, very kind, friendly, and professional! The employees work very hard, the equipment and the restrooms and the floors are very clean and very sanitized, a healthy environment! In all my years, traveled all over the country, proudly served in the US NAVY, this is the Best Gymn ever, for it is very clean, great caring employees, positive, happy, and always no judgement, friendly and relaxed environment! Thank you, I happily look forward to coming here each day, for a healthy and happy and positive experience, that keeps me in great health! Also, with the Florida heat and humidity, this is an air conditioned and very healthy environment, to work out, each day. Great Employees and Great Management and Great Gymn! A Happy Customer, Mrs. Brown read more

If I could rate this a ZERO, I would. I called to ask a question of Justin at the front desk. Before I had a chance to finish my question, he interrupted saying "It's in the contract.." That completely floored me and I asked to speak to a manager. The area manager, I think her name was Michelle was just as rude. I asked why I was not advised of increased charges (almost $50) .. no notices, calls, etc. Seems they had keyed in my cell phone incorrectly and they did not have my email.. I was so upset, I left, never went back. Six months later I walked in to cancel. I did receive an email with my cancellation information. If I could escalate my disgust to Corporate, I would. Michelle said I could not take the problem any further since she was at the top. You will be disappointed in you join, especially because when they offer a low introductory offer, the gym is packed with sweaty members. Yuck read more

I first became a member of a gym when I was 16 years old, I'm 63 now and have never been to a better gym... this one tops them all. It is spotless, there is an abundance of machines, free "ongoing" personal training and the service is "always" top notch. And did I mention the price is great? I know, I sound like a commercial but I'm just a member who appreciates a great deal. Thanks Planet Fitness at Fleming Island Florida! read more

Never let them have your bank account number. I thought my 1 year membership would cancel after the 1 year agreement but it didn't. Everytime I called I would get bad information on how to cancel my membership. I kept getting the run around and they still kept charging my bank account. I will never deal with Planet Fitness again! read more