While I am an Anytime fitness member, I will not be going to this gym any longer. The club music…read morethat they play is absolutely unnerving. It is up too loud and it is that type of music that pulsates in and out. I think the owner has the cheapest possible music hook up because it is that bad. I hardly encourage anyone to avoid this location as the music is completely out of control. I called the owner and left a message to see if they could change the station or turn it down or something, and I was ghosted. My call was never returned. I've spoken to the staff several times and they said there is nothing they can do. Isn't it this company's business plan to make their membership happy? I'm thinking no. Avoid this location at all cost.

I really like this place. I love the concept as well. Yes, it's small but it has everything a…read moreperson who is focused on getting fit needs. Unlike larger facilities this place is never packed and you don't have to wait for a machine between reps. The ease along with flexibility of going anytime you want since they are open 24/7 is nice. It's always clean. Secure with cameras and I always see security. There are full bathrooms with showers. I've only met one staff member Matthew who has always been pleasant to work with. I think this is a great place to workout.

Long post alert! This is a note for folks of all ages,…read moreshapes, and fitness levels: So. I was the person who talked to countless gyms after my own gym closed without notice (Burst! Fitness). Prior to Burst! I was kind of a gym drifter. EOS, LA Fit, Planet Fit, Crunch Fit. I tried them all on for size. Didn't like them (nothing wrong with them, just didn't quite meet my needs). The search continued. I started deep-diving on the internet. There had to be an existing place out there that fit my needs right?? Over several months and consultations with private gyms in Tempe, Phoenix, and Scottsdale- Underground Fitness showed up on my radar. Leading up to my initial meeting with them, I was pretty deflated. Perfection is subjective- and I'd been looking for my version of a perfect fit for months and hadn't even come close. If I was going to join a gym at this point, I needed some convincing. But not in the typical gym-salesman pitch way. I needed to be bought-in. I needed to see the passion. The knowledge, the dedication, the practicing-what-you-preach. The ability to teach. I don't know maybe I'm a tough sell with unrealistic expectations *shrugs* My meeting went well. Ron was patient. I asked so many questions I made my own self tired. He didn't get tired. All of my reservations were addressed. I was satisfied. By the end of the meeting I could tell, this guy could seriously talk about this stuff all day. Passion: check. The program I selected felt like it would work with my schedule, the price was comfortable, and so far the customer service was on point. Ok...ok...willing to give these guys a chance. What's 9 weeks, am I right? That was in September 2019. It is now February 2020, 5 months later- I'm fully bought in. It did take some time to realize that this was the place for me, so I encourage readers of this review to keep that in mind. From my very beginning the team at Underground Fitness was communicative, invested in my success, flexible, creative, and believed in me more than I did. For those who I've worked with: Ron never blinked an eye when I needed to talk to him about absolutely anything at all (literally anything). Camille comes to my aide with worksheets, resources and meal ideas as I struggle with meeting my macros. She checks in on my off days, finger always on the pulse. She gently pushes me when I'm being a huge baby. She throws fun creative workouts our way, during which I can be observed smiling from ear to ear. They are so fun! The hour is over before I even know it! Daniel challenges every inch of air available in my lungs with creative circuits, helping me learn to use my body as an extension of myself. Teaching me how to stay grounded in my workouts (I can be super ADD). Each of them keeping a critical eye on form and technique. They are patient when I am low energy and have a sad workout. They are excited for me when I make progress. Even though these team members have spent years learning the fitness do's and don'ts for themselves, I never feel anything but encouraged when demonstrating my own lack of knowledge in nutrition and physiology. I can't tell you how many times I got talked off of the cliffs I put myself on. Active listening here folks! Guys, I didn't know what a fitness partnership looked or felt like until I met the U-fit team. You just have to let them be part of your journey, you won't regret it! The End

My personal trainer, Ron, has been a game-changer for me. His expertise in weight training and…read morepersonalized approach, after only one month, has helped me gain muscle and strength. The workouts are challenging, and I always leave feeling accomplished and energized. Has been quite a while since I have done any type of weight training, and finally made the decision that it was time to get back to a gym. Glad I made Underground Fitness my choice.

My boyfriend gave me a 7-day pass to use at this LA Fitness on Northern. When I scanned the QR…read morecode, the staff were rude and insisted on seeing an ID, which I provided. I showed my valid work permit ID with my name and photo, but they refused to accept it. I ended up having to call my boyfriend to come back to the gym just to scan the pass himself. The way the staff treated me made me feel discriminated against, and if this happens again, I'll convince him to cancel his membership.

Worst experience I have ever had with customer service. Nadia is the most disrespectful…read morerepresentative I have ever dealt with at gym and I have been a member for 20+ years and I would highly recommend avoiding this LA fitness!

I am incredibly disappointed and discouraged with my experience at this gym lately, primarily due…read moreto the inconsistent hours and a total lack of communication regarding holiday schedules. Today is the 4th of July. Before heading out, I checked the VASA app to verify the holiday hours, and it showed regular operating hours. This isn't the first time this has happened, during a previous holiday, the app also failed to show updated schedules. While I completely understand that staff rightfully want to close early and go home to celebrate with their families on holidays, the problem is that members receive zero notice, email, or text updates about these changes. Even on regular days, the weekend hours are highly inconvenient. Because of prior morning commitments, I usually can't make it to the gym on Sundays until around 4:00 PM. If I show up at 5:00 PM, the staff begins turning off the lights by 5:30 PM and announcing they are closing soon. They want everyone out by 5:45 PM. Again, I understand the staff wanting to go home on time, but as a paying member, I want to be able to work out until the actual 6:00 PM closing time without feeling rushed or pushed out the door. At this point, I am seriously considering canceling my membership. I know several other members who have already canceled and switched to EOS or a newer gym nearby that allows them to scan themselves in at any time. You would think a major gym chain would have an app capable of updating its holiday hours so members don't waste a trip. Until the communication and hours improve, I wouldn't recommend this location if you have a busy lifestyle.

Originally we had the studio plan. We were going to cancel for the cooler months of the year but…read morewere told by an employee that if we simply downgraded we could move back to the studio plan at any time without additional charges besides the change in plan cost. We trusted him and did that. When it was time to move back to that plan, we were going to see an additional charge. The manager simply said they couldn't help that we received incorrect information from THEIR employees. While the gym is fairly clean, some equipment is showing wear and not being replaced. It is often too busy to get to use the weight machines. Also, it's not fun to see propaganda networks while working out. Far too many other options in the area to stay here. Updated: Generic customer service for Vasa reached out with lackluster assistance and offered to help me cancel. Thanks... (And yes. Fox propaganda is still on the tv 6+ months later. But now it's on 2 TVs which is weird because the employees claim they can't change the channels. It's not hard for them or corporate to choose a different channel but they won't. You choose where your money goes.)

Amari was a pleasure at the front counter. He was so respectful has excellent customer service and…read morevery professional. This man deserves a promotion ASAP not only did he show me the way to the massage chair. He walked me there. this gentleman is a blessing and I usually don't leave reviews, but I had to honor Amari because he's very attentive, charismatic and has integrity that any company would be blessed to have him. Thank you Amari. I pray you get that raise ASAP. You deserve it.

Why don't your employees/trainers encourage trainees to wipe down their sweaty equipment? I can't…read moretell you how many times I've had to clean up after a training session or the trainers walk away without a word.

First time in and had a very warm welcome from Tim. He was beyond helpful and informative, I signed…read moreup almost immediately!

Pilates is so inexpensive here compared to all the other places in the valley. I just love it there.read more

Okay. So I am in my 50s. Been working out for years and my wife trains with an exceptional and…read moreknowledgeable trainier. However, her personal trainer is tired of the corporate issues at our current gym and said he is going to leave to do instructional training at "The Gym" Never heard of it... other than saying I'm going to the gym... lowercase. My wife and I discussed the situation. Do we stay at our current and work with the second best trainer or follow the best trainer.... After our workout this past Monday we decided to do a tour at THE GYM. We walked in and were greated nicely enough. They were a little apprehensive at first but seemed okay. We walked around a bit. We were impressed with the amount of equipment and so much less USELESS FLUFF like other gyms. This place is all about working out. This is awesome. Great. Sooo. my issue that I noticed is the lighting is WAY TOO DIM for proper safety and effectively seeing the function of each piece of equipment let alone seeing your form while using them. Some areas along what I think is the East wall were pitch black. My eyes were not aclimating to their "ambience". I understand the whole shadow and contrast of seeing muscle definition and people not wanting to be on "display" while working out but this lack of lighting is definately not helpful if you need a flashlight to see! At least when we were there, the music wasn't blarring like so many others had complained about, because if my wife can't hear her instructor, we will not be switching. Now if only the lighting would be addressed..... I would give 5 stars.

I really like The Gym. Its .5 mile from my house and its a great enviroment. People are working…read moreout,..serious about their workout. Trainers are helping clients. Tons of equipment. You won't see people sitting on a machine for an hour on their phones not doing even one set. You won't see people leaning against a machine talking for an hr and not working out. Its a serious Gym for Serious people,..not a Happy Hour. I needed a Gym to do my workout quick and go home. The enviroment is very family oriented, very respectful. People come to the Gym to workout. Laura, Hailey and Anthony are all very nice and everyone is super helpful. I've stopped in with my Dog to say hello on the days I'm not working out and, my Dog loves Laura and Haley. Serious Gym, serious people,..you can actually get a good workout here. Perfect.

To say TriFit has changed my life, is not overselling this magical place. At 47 years old, I am in…read morebetter shape and healthier than I was in my 30's, all thanks to the training and community created at TriFit by owners/trainers, Steven and Alex. Not only am I in the best shape of my life, but I have met great people and friends through the gym. We hold each other accountable in fun and great ways, and they make me want to jump out of bed in the morning to make the 6:30 class. If other gyms have failed you, you need to give this one a try. You will not be disappointed.

This "gym for non-gym people" will make you a gym person. The coaches care about everyone…read moregenuinely- remembering everyone by name, offering accommodations and modifications to all abilities and fitness levels, and building an environment that is inviting, free of judgment, educational, and fun. I have been going to Trifit classes for over a year now and instead of dreading my workouts, I look forward to them. This place really has allowed for me to make such a drastic change to my lifestyle- building my confidence in fitness spaces, helping me find movement that I enjoy and motivation to stay consistent. No question is too stupid to ask and the information and experience I've gained from working out with the coaches at Trifit is priceless. Getting a membership here was the first decision I made when deciding to prioritize my mental and physical health in my 30's. If you're looking to make a major change to your lifestyle but might need community or guidance to support you on your journey- this is the place to be.

Rating: 4/5 stars (Would be 5 if not for a rocky start!)…read more​The Gym: Great facility, excellent equipment, and a really nice location. ​The Bitter: I joined for weightlifting and body recomp, but my first trainer completely ignored my goals and health limitations (asthma/dysautonomia). Instead of teaching me to lift, she told me I "wasn't ready" for the squat rack and would push circuit training and resistance bands. Eventually even though i have asthma and limitations she would end up telling me to do cardio. I felt discouraged and watched HUNDREDS OF DOLLARS go down the drain. As a neurodivergent person, speaking up wasn't easy, but I finally went to the PT manager. He paired me with Jack for my remaining sessions. ​The Sweet: I wish I'd been paired with Jack from day one! He put me right on the dang squat rack during our first session. He actually listened, remembered my physical limitations, and tailored everything to MY goals. He is incredibly encouraging and knowledgeable. ​The Verdict: The gym itself is great, but the training experience is only as good as your trainer. If you want a serious, attentive coach who actually listens, do yourself a favor and sign up with Jack.

This place is a disaster. The membership team is rarely friendly, the lockers are constantly dirty…read moreor broken, and the bathrooms smell absolutely terrible. Those issues are frustrating, but they're tolerable. What is not tolerable is having money withdrawn from your account using a signature you did not authorize. When confronted about it, instead of taking responsibility or offering a simple apology, they seem to go above and beyond to find excuses for how the "mistake" happened. Mistakes can happen, but unauthorized charges and the use of a signature that isn't yours are serious matters. What makes it even worse is the complete lack of accountability. At this point, it's not about dirty lockers or bad-smelling bathrooms. It's about trust, accountability, and how customers are treated when something serious goes wrong.

A very amazing gym with amazing trainers. Chuckwalla is a very open, inviting, and supportive place…read morefrom the gym goers to the trainers.

Great box and awesome owner. I reached to John (owner) via…read moreemail about dropping in and performing 16.2 there since that would be my only opportunity while I was vacationing in Arizona with my family, he responded quickly with a welcoming message and a thumbs up on coming in to perform 16.2 there. I chatted up some of the members afterwards, they too were very welcoming and the hospitality was second to none and now I have a go to box to drop in when traveling in that area. I urge locals who are searching for a box or travelers like myself looking to drop in for a class to check them out, you won't regret it. Thanks again Chuckwalla Crossfit!