I went in at 8am on a Sunday and the clerk was playing music on the speakers so loud that I couldn'tIi could barely hear my own music through my noise cancelling headphones. I asked the clerk politely to turn it down he didn't reply, acted like he turned it down but did nothing. I listen to heavy metal and even at 100% volume the gyms music was coming through clearer than my own music. Nearly 100% of the people at the gym were wearing headphones. Keep the music down. It's 2026 and everyone has their own headphones. Theres no need to have it blasting at peak volume. Be courteous of the members. read more

I just recently moved from AZ and had a LA Fitness membership. This location is really close to me. Half the main workout area is about 4 rows of cardio machines, maybe like 25% is a functional fitness area. The rest is machines along with a spot for a dumbbell area and there is a row of 4-5 smith machines. There is 1 leg press machine that you can use with free weights. I've never used the locker room, so I can't speak on that. Otherwise this place is fine, it's always been clean and I've only interacted with the front desk when checking in and it's been fine. This facility doesn't have everything I would want in a gym for my personal needs, but it will not stop me from coming here because it is so close and has always been clean. There is plenty of parking, but it could use an update on painting lines. As long as you know what equipment is at whatever workout facility you want to workout at either within PF or outside, it's on the consumer to make that decision of what they want to do. I'm taking down a star because the Internet has been spotty and laggy for me in there, I don't ever use public wifi. This is when I need to check my email or load up an app on my phone, it can take a while for it to load. With that all being said this facility is great.. if you choose to work out here, just be aware of what equipment is available. read more

I like this location for the most part. They have a good variety but...... some of the machines are always dusty! The treadmills. I also find a lot of garbage - bottles and towels, like they don't walk around. Well they really don't! Whenever I am there the employees are either talking amongst themselves or on their phones. I'm used to a gym where the staff talked to customers, walked around and offered help. Most of the time the new people don't seem too friendly, like your bothering them. I was super disappointed one night when a new employee apparently went on break and proceeded to join me in the massage chair room.....as she talked on her phone....loudly. Oh well. I will still go there! Hell I might even work there if I had a chance! But I would smile and be more engaging. read more

Amanda at the Rio Rancho location on Southern was so patient and kind. She took her time carefully and calmly explained the information to me so I could understand it better. She was just wonderful. read more

staff is very rude. the older male who is the trainer discriminates against gym members. the machines are never working properly or ever fixed in a timely matter. they tell me I can't do certain things like come in on my work break and workout in jeans and the very same day I'll go back in athletic wear and see multiple people wearing street clothes with jeans. there policies only apply to the ones they choose at the time and choose depending on if they like you or not. The only person who actually is a good worker and good customer service is Zach read more

Wanna get your workout on? Pump some iron to bulk up the biceps? Maybe hit the showers so you don't smell like a high school gym locker room? Well, let us be the first to say.... DON'T START AT THIS LOCATION! 1) FILTHY BATHROOMS. Like, we didn't want to touch anything, let alone take a shower. EW 2) VERY outdated facility. Located in what appears to be an old office building. It seems like they threw in some equipment and some paint and called it a day. 3) Parking lot is a mine field. After one experience here we quickly researched and found another location to use while in Albuquerque. Never stepped foot back inside. read more

Absolute Scam!! Don't fall for it! Any business that traps you in a membership and makes you jump through so many hoops to cancel a membership is a scam! No integrity whatsoever! read more

This is a great gym in Rio Rancho. It caters to all my needs and I'm satisfied. The staff are friendly and always willing to answer any questions you may have. I definitely enjoying coming here and recommend it as well read more

Recently the New Mexico Governor has reinstated the mask mandate AGAIN because the covid19 infectious rate has gone up. Please understand that I myself can't stand the NM Governor and definitely won't vote to re-elect her. However I do understand that she is only following the CDC guidelines and infectious rate data.   I went to workout this morning at the Rio Rancho, NM's Southern Blvd gym. I asked the manager "Daniel" if he and his staff had been vaccinated. He started that it was not a requirement that they be vaccinated but I was required to wear the mask. The very reason I have to wear the mask is because so many idiots refuse to get the vaccine. I totally understand that it's their right. However, idiots who refuse to be vaccinated have NO right to disregard my rights to be free of this damn pandemic.  Planet Fitness is putting their employees rights over the rights of their members and that's just wrong.  Does Planet Fitness not know the difficulties of working out while wearing a mask??? Does Planet Fitness understand how a vaccinated member might feel when an unvaccinated employee says to put on a mask or leave??? Now, Daniel is allowed to black ball me from being a member because I was outspoken on this issue??? Retaliatory Actions??? Better check with your attorneys before black balling me. I grew up in Albuquerque and have lived in Rio Rancho fot nearly 40 years. I'll be sure to get the word out and in the meantime get some legal advice. Besides all of that!! This gym ALWAYS stinks like it's not cleaned very well. Shannon read more

The worst planet fitness. It's small. Only two outdated stair masters which are right next to the fans (safety hazard) Only great thing about this location is the large parking lot read more

My go-to-gym whenever I am back at home in Rio Rancho. Prior to moving to Colorado, I've come to this gym for 3 years and with my occasional vacation from school, I still come here! First off, I feel that at a gym, you come to get healthy. And this place adequately provides the machines and free weights needed to meet most lifestyle goals...of course not body building/ heavy lifting goals. Instead it will contains at least one of every equipment needed to hit every major muscle group in the body. It also provides enough cardio equipment to supplement weightlifting. This gym provides the necessary. That being said, the majority of the people who come here can achieve/ maintain a healthy lifestyle. My only gripe about the equipment is having one calf raise machine. No big deal though as I am able to find alternative ways to performing calf raises, but it's kind of a hassle. In regards to the other facilities, the gym does provide massage chairs, a hair barber, trainers, and classes. I personally have not used any of these and cannot attest to them. I do see that the bathrooms can be slightly dirty but I have seen worse. I think the staff is properly maintaining their bathrooms. Finally, I absolutely adore the staff! They're all friendly. They'll joke around with you, help you with any concerns. No doubt whenever I am back in Rio Rancho, I will be at this gym again! read more

Please turn off the loud and unpleasant "music." I prefer listening to what's coming through my earbuds.

Brand new facility with sparkling new equipment and plenty of parking. Opened December 2011 in a convenient Rio Rancho location. Directly off of Southern Blvd. with two entrances. The shared entrance with the US Post Office has a traffic signal, which makes for easy/safer way to get back on Southern. It's hard to imagine not being able to find a cardio machine even during busy hours. Approximately 50 treadmills, 20 cycling (recumbent & traditional), and another 25 elliptical machines. All have earphone jacks for the bank of TVs or you can power/use your iPod. A large variety of strength machines. Not much in the free weight category. Dumbbells and Smith machines. Two different circuit stations. One is a 30 minute, 20 station, whole body set. The other a smaller area that concentrates on core strength. Other amenities: Men's & Women's locker rooms, 4 tanning booths, 2 massage chairs, "red light therapy" booth, and barber. Basically two membership options: $10/mo. Only good at "home" gym. $20/mo. "Black Card" Good at any PF location with many other benefits. Call to ask about yearly membership fee, etc. No specialized classes (step, spin, yoga, etc.) offered. Free fitness training is available. How to use equipment and personalized training program. Good luck and good health. read more

Planet Fitness - Gyms Near Me - Rio Rancho, New Mexico

Compare to the Planet Fitnesses I have gone to in Oklahoma and Colorado, I'm very disappointed in this one. It is very small and very busy. I feel like a packed sardine every time I come here. I've tried going by the hourly chart they provided me in order to tailor my experience, but any hour of any day that I came the gym would be packed. Possibly due to this being the only PF in Rio Rancho and everyone has to come here from the North as well. I've only lived in NM a few months now and only been to this location a couple handful of times, but each time I went the staff weren't the most attentive. They would sit around and talk to each other as I waited at the front desk. Once there was even a line behind me. Unsure if that's normal here but I've never experienced that in other states. My husband tried to get a haircut here four times before someone finally explained to him you have to come in the morning and sign up. We attempted a fifth time and came in at 10am to sign up and they were already booked for the day. I don't consider a sign up sheet in the early morning as "walk in" haircut appointments, but maybe that's just me. This doesnt feel like a very clean gym. I can almost feel how grimy everything is, including the locker rooms. CO and OK offered free lockers to members (you set up your code and put your items inside. The locker code resets when you remove your items). I was expecting that at this location as well and was disappointed when I needed to use an old fashioned lock. Minor inconvenience, but still a deterrent for me. There is only one tanning bed that you can lay down in. The lid on that bed is broken and will not stay shut. Myself and others have expressed this to workers numerous times and it has yet to be fixed. Also, there is no ceiling in the tanning bed room. It feels very uncomfortable to undress when there's no ceiling above you. Not sure if others feel the same way, but I'm used to tanning in booths with ceilings and not being able to see wires and vents. I will try other locations in Albuquerque before I cancel my membership, but I'm not too excited to have to drive 20+ minutes merely to get a tanning bed that works, a clean gym, and attentive staff. read more

I ended up moving to defined fitness enchanted hills. Customer service states I should contact them in their reply yet I mentioned them in my initial comments. Let me get this straight, I should contact them about the upkeep of their business? Here's a simple thought, keep the business squared away and you won't get bad ratings or feedback. read more

Haven't been open for months, even though I haven't even gotten a years membership, they billed my yearly member fee on July 1st still. I went in on July 2nd to cancel and get my money refunded, they refused. Had already had issues with them on my daughter's membership 3 yrs ago, but I will never go back to this gym. Especially with all that's going on and the governor threatening to shut down gyms again, they should be a little more accommodating. read more

At least half the people in this gym are not abiding by the Planet Fitness mask policy. I have been trying to slowly get back to going to the gym- and I go early in the morning. They are allowing people to work out and walk around with their mask half on or even around their necks. There were several today that had on scarves- which don't work. read more

The Planet Fitness on Southern Blvd in Rio Rancho is the best! Yesterday evening, my wireless ear phone popped out and immediately it fell in the trash while I was getting a paper towel to clean a machine. It happened so fast. As I as leaving, as to guys at the desk said bye, I mentioned what happened in a joking manner. They both quickly said they could retrieve my wireless ear phone. I told that's dangerous but they insisted saying had gloves and I could disinfect it. So one of guys retrieved my ear phone from the trash. That was so Awesome! I was so grateful! Staff there have always been so friendly, especially as you arrive and leave. read more

I went to this location yesterday to see about joining, as I am under doctor's orders to get more exercise, and an exercise bike seemed to be THE way to do it. The young "lady" who waited on me seemed to be determined to sign me up for classes in how to ride a bicycle!! The rub came when I started to sign up - they wanted my bank account number and routing number and a card to keep on file to take out the dues. I had cash in my hand for the sign-up fee and told her that I would be paying cash for the dues, and she said "We can't do that." So I said "I can't do THAT, and you've just lost a customer," and I walked out. I will NOT give any company free access to my bank account. I pay my bills on-line, but there isn't any company that accesses my account by having that information. That's the best way in the world to lose every penny I have. Planet Fitness will not ever have my business. I'll try to find a more customer-friendly gym. read more

I would have to say, when people put in 1 star, I would say compared to what. For the price, the machines always working, the people are friendly and helpful. You get what you pay for and I have to say I am glad they are here. Gripe would be the bathroom - just could be nicer, more finished, looks cheap, slapped together and the lockers need a little work. Spend a little more on this. Urinals aren't clean around the edges. Music way too loud in the mens. Good concept, liked it from day one. Just straightforward workout facility with good hours although would love 24 hours on the weekends. read more

I signed up about a month ago (May 2012). I opted for the one-time $199 plan that allows me unlimited use for 18-Months. So there are a few "perks" I do not get since I am not a "Black Card" member. Those include tanning, haircuts, fitness training, half priced drinks, and access to any planet fitness. Basically under this plan I can use the exercise equipment at one location only. For the price I am very satisfied with this. This is a new facility, in an old building, and it shows. Everything is new and I have not had any issues with broken equipment waiting for repair. The locker room is very nice, complete with showers, day use lockers and plenty of room to change. Usage of Space (Obviously I am estimating, and this does not include haircut, tanning and other areas): Cardio: 65% Abs: 10% Strength (Machines): 15% Strength (Weights): 10% Planet Fitness went a little overboard with the cardio area, although I will admit when "new year's resolution" time is upon us I may have a different opinion. There are lots of treadmills, elliptical's, bikes and some other cardio machines. Even at peak times, like 6pm, there is always plenty of cardio equipment available. If there is ever a line for cardio equipment you would need to call the fire marshal because the place would be over capacity. The "Abs Area" is larger than most places I have seen. Not much to write about here, there are floor mats and some Abs machines. The strength training machines can be difficult to get time on. During peak times you may find yourself waiting. There is a decent selection of upper and lower body options and two of most machines but it is still a busy area. I would love to see some elliptical's and treadmills disappear for a few more strength machines. The weight training area is holding me back from giving Planet Fitness a much better review. Plain and simple there is not enough weight. I am 5'8" 175 pounds and yes I am saying there is not enough weight. Part of the problem is I would like some heavier weight in areas like curling bars (65 lbs max), and there are no free weight curling options. The bench press machines also max out at really low weights. I am not sure what the exact number is but there are only two 45 lbs weights at each station and then some smaller weights. For me this is not really a big issue except EVERY time I go to use a machine someone had to steal weight from one machine and bring it to another because they can bench press more than 150 lbs. There are 3 bench press stations and 1 squatting station. This by itself is not big enough and when one guy is taking weight from another area it takes away two stations. Planet Fitness is taking the "Judgment Free Zone" mentality a little too far. There are no scales and they adversity you are perfect as you are (Clogged arteries and all). Overall this gym does work for me. For the price I paid I am satisfied, but it is definitely not a gym for everyone. read more

Loving this PL location! My husband and I originally signed up at the Irving location, but it's going downhill, or that's just how it seems. When you walk into the RR location, you're instantly greeted, checked in and on your way. The locker room is always, ALWAYS clean, the vanity area near the stalls are spotless. May sound silly, but trust me, it makes a massive difference. Women are filthy, filthy creatures. The machines are newer, so they're properly calibrated. You can tell they've been cleaned, the floor is clean, ALL of the TVs work! Love it! The tanning area is well maintained, the rooms are cleaned..I mean, come on. Everything at this location is well maintained, cleaned, and taken care of. read more

It has just been a year since coming here. This is the 5th gym I've been a member of. Overall it is a great place to get a good workout. I like that it is a large facility with plenty of cardio and workout machines. The equipment is nice as clean as can be in a gym. There is plenty of staff that always seem to be busy and helping customers, plus keeping things clean. On the negative, I don't like the limited space and equipment for the cable machines, dumbells and bench, and smith machines. It is always crowded and unomfortable and I usually feel like I have to skip that area and miss getting my complete workout. I plan on staying here since the price is right and it is close by, Overall, I am happy coming here. read more

Wish they had. Childcare. Only "negative" comment I have. Price is amazing. Doesn't feel like Defined where it's a meat market or sports. Club (dirty, old eqp & over priced). I try to always do small business but this is a franchise so it counts right? . Clean, COURTEOUS, inexpensive. Love that for the $20/month I start with the 12 minute body fat blaster (vibrates and looks like a standup tanner), then ran for 10 mins (didn't ask for your opinion), then can do the 30 munuye circuit or cardio and there's plenty of machines! Can also get a haircut (im not personally interested), massage chairs, hydro beds. For TWENTY BUCKS!!! Yes please!! Love it. Try it. No judgement zones rock too!! read more

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Planet Sickness. Corporate nor the franchise owners care about the lack of cleanliness in the showers and bathrooms of this place. The uneducated, unskilled labor they hire just gives you a lost look when you ask them if or when they can clean the showers or bathroom. Sometimes it is more than a few days before even a toilette is cleaned. It is very disgusting, and very apparent when you not only have to see it, but smell the filth. Yet the staff, as many as four, are standing around out front talking, and having conversations, where they won't stop to assist you. Management such as Marci, who actually received a corporate promotion, would go out of their way to lie about how often and when they cleaned those bathrooms and would do nothing about it, except lie to your face. Some will even give you a look of contempt, resenting that you are complaining. They might have one young kid (18-20 something) who would sparsely clean it at 0200 in the morning. There is mold, mildew and other bacteria's built up everywhere in there. Their idea of cleaning should have the health department shut the place down. There is something wrong with this state if they can't hire someone to actually clean showers or bathrooms. They won't even use a disinfectant such as bleach. It's a health issue, and obvious a reflection on Planet Fitness, who doesn't care. In the past year, there has been homeless people living in their vehicles parked in the parking lot. There is no excuse why a place can't ensure the bathrooms are clean. The health department should shut this place down and a class action law suit should be fired against corporate. It also reflects poorly on the city, state, and chamber of commerce. Trying to get anyone to care, is why NM ranks last in just about everything in the union. read more

Staff is friendly, facilities are always clean, and they offer free haircuts. Best gym in the area for the price!! Also, a lot of people think PF hates on bodybuilders which may be slightly true. Ignore the marketing and realize you're getting a complete gym for $10 a month... read more

The longer I go here the more this place disappoints. The quality of the staff has gone down, the facility is never as clean as it used to be, sinks are plugged and shower leak, they are stingy on the bagels so there is never any when I get there and they can't control the weightlifters who move benches and equipment all over the place and don't pick up after themselves. This gym seem to focus on cramming equipment everywhere so there is no place to do a little stretching or yoga with mirrors after my workout. Defined a Fitness is building a new facility nearby and I'm eager to see how nice it will be. read more

Like The other commenter stated, the only down side is that there isn't childcare... Everything else is wonderful. Friendly staff, huge selection of cardio equipments, weights, great tanning beds (they have awesome selections of lotions to choose from too). 10 minutes of tanning= a week in the Caribbean Hydro beds= this alone is worth the price of admission lol. This is a Godsend after a long hard workout (or a stressful day of work) I haven't tried their haircuts as of yet (they're free too.. a donation is requested) but I heard that different salons take 1 stylist a week and rotate them to PF. Not bad at all Highly recommended!! read more

Just started coming here and all I have to say is it's a great gym. Plenty of cardio equipment even during peak hours. read more

Planet Fitness - Gyms Near Me - Rio Rancho, New Mexico

I usually only use Planet Fitness for a cardio workout because I lift a lot of heavy weights and Planet Fitness doesn't offer that. That's fine with me, as long as I get a workout, i'm happy. One thing that a lot of people take for granted is that it's not really the equipment, it's you that makes the workout. With that said, I still have my complaints against this company for its methods. Planet Fitness is a lot of things but a Judgement Free zone it is not. The lunk alarm is one of the most ridiculous things I've ever seen and heard of in my life. For a judgement free gym, they sure are quick to judge when you set off that alarm. This is one of the reasons why I only use this as a cardio gym because it's closest to my house and has more cardio equipment than The Sports Clubs, which is were I do my heavy lifting workouts. So overall, great for cardio, not for weightlifting. read more

I can't say much about this great gym that hasn't been said already, but I'll try. I come here 5 days a week and it always makes me feel good to do so. The place is always clean, well stocked cleaning supplies and they have drinks and items for sale that I might need. I bought a headset here works great and they have discounts on water and drinks for members. The equipment is in great shape and they have plenty, which is good because they are always busy. Still I hardly ever have to wait for a machine and there is always something else for me to work on while I wait. There are sectioned off areas for specific workouts, like the 30 minute workout area and others. The locker rooms are always super clean. The monthly rate is extremely reasonable. They have a variety of stations on the TVs, though I wish they would add HGTV :) The staff is wonderful. They make the place. They always remember you, say hello and make you feel a part of the local community. My husband and I started at the Irving location but never felt the personal touch we do at the Southern location. Oh, and let us not forget the training staff. They are upbeat and extremely good. No judgment, just honest help and motivational encouragement to achieve your goals! I lost a whole person at this gym. I started at 260 and am down to 130 (give or take that fluctuating 5 lbs.) I highly recommend this location if you want to feel as good coming to the gym as you do when you leave with your workout accomplishment! read more

Just cancel our membership the employees are not very friendly and the equipment is not clean and they do not clean their bathrooms

Having so many problems with this gym. Horrible customer service including the call center to try and get things resolved. I am so beyond frustrated and done with this gym. read more

I really love the black card membership. I get my money's worth every month in hydra message beds alone. I share time in another city and that PF is noticeably cleaner than the Rio Rancho, Southern. I like this gym for the equipment and convenience but it smells bad ever time I come in. I fully expect to smell a stinky guy occasionally but the entire weights and machine side of the building stinks like nasty t-shirt sweat. My other PF has HUGE ceiling fans across the entire gym. One more gripe: the men's locker room sticks worse than the gym and there is always a nasty mop bucket right at the entrance. I wish they would use it more than just park it right where I have to walk past it. Ok, I feel better. read more

This is a review of their predatory business practices...not the facilities themselves. My (underage) son visited this location a few months ago just to see the facilities and to pay for a 1-day workout. What the staff member ended up actually doing was have him sign an annual contract without his knowledge, and without any parental consent. This ultimately ended up in Planet Fitness automatically charging his debit card over $90, due to late fees from him having insufficient funds. He does not have a job, and when they did charge him, it basically wiped out what little savings he had from his recent birthday. Both me and his mom visited the gym to talk to a manager (Aaliyah, 505-410-7116), and she simply ignored these concerns and said since he did sign a contract (regardless of the circumstances) that she would not refund any money. She does not seem to understand that for a contract to be valid, the person signing must actually have intent to do so, and thus actually know what they are signing. Plus, regardless of what their policy may be, issuing contract to minors without parental consent is simply wrong. Given the electronic signature system, my son never even saw the contract, but was, again, simply told he needed to sign for his 1-day charge to work out. I am now contacting the Planet Fitness corporate office and the Better Business Bureau, to start. read more

I've been coming here for several years now. I also go to a couple other Planet Fitness gyms in the area and throughout the country. This one is by far the worst. It is always dirty especially the bathrooms. I have never seen anyone cleaning the men's. Today the water was out for a while (this isn't the first time and I know it's not their fault). After the water was restored they didn't bother to reopen the toilets. The only reason I continue to go to this location is because it's the most convenient. read more

Always clean and staff is friendly. Need a couple more machines, butterfly especially, and when one breaks takes weeks for the parts to come in for repair. read more

Today, I had a bad experience with a female staff member. She was completely rude as I asked questions about my membership. However, the gym is really nice and always appears clean. If it weren't for the staff today I wouldn't have canceled my membership. I'll give my business elsewhere. read more

Been coming here for a couple months now and have been quite happy with the gym. The front desk staff always greet upon entry and seem happy to work there. Head there early in the morning or day and you can move easily.from equipment to equipment or just have you pick if the cardio of.your choice. Evening between 4--7 get really packed and had to move around with a set workout regiment for weights. The monthly cost is exceptional. Try out a month before committing to anything else. Happy workout! read more

Disgusting! Visited this gym for the first time and found that I had to hand my phone over to the staff members behind the desk, rather than scan my phone myself. I have NEVER had to do this at other Planet Fitness locations, even traveling. What's the problem, you ask? Influenza and other nasty germs. Think about it for a minute. How many phones, cards, other items do these employees touch? Then they touch your phone. It's like shaking hands with everyone in the gym. That's right! The guy who just used the restroom and didn't wash his hands. The lady who has the flu, just sneezed into her hands and then handed her phone over to the PF employee. The guy who just picked his nose. The lady who changed her baby's diaper and didn't wash her hands. E.coli! Yup! You get all of that invisibly attached to your phone as soon as the employees touch it. Then you put your phone up to your face, mouth, ears! ICK! I'm surprised all of Rio Rancho isn't sicker than the rest of the planet because of this one gym. Planet Filthiness! Put your scanners on the desk like all of the other Planet Fitness locations in the US! PLEASE! read more