The best primary care I've ever experienced in 50 years and let me say I know the medical care…read moreworld! The office support staff are incredibly friendly, helpful, and extremely professional. The medical staff not only take your healthcare seriously and treat you as a whole person (all genders), but they take the time to listen to your needs and concerns. Duke Health has the best Primary Care at Meadowmont!

Told me they accept my insurance but was billed differently. Not going back. They called it an out…read moreof office visit or something even though literally in office

overall, except for one nurse who clearly disliked her job intensely, and told me that i received…read morecontinuous narcotics to knock me out for me awake surgery, the staff were terrific.(this was totally incorrect) housekeeping could improve as it seemed dirty to me in general areas. as for the nurse who gave me very wrong information, i awoke from surgery immediately and was clear headed and could speak snd stand unassisted immediately and clearly. it is unfortunate that this person undoes the good work of others.

It's odd to review a hospital but we've been here several times just this year. The first time was…read morefor outpatient surgery, and everything was efficient and professional. The second time was for a CT scan for my wife, and that was relatively quick, even though it was a very long distance from the front entrance. I guess there is a side entrance for outpatient services but nobody mentioned that to us. The third time was an ER visit for my wife. Upon checking in, they got her vitals but then it was several hours before we were called back. The PA who saw us was very professional, but it was odd to have so many different nurses and techs provide services from IV, to x-ray, to labs. They were professional, but again I'm not a fan of so much waiting around. Also, the treatment area was not private at all, basically hospital beds and chairs separated by curtains. We could hear the details of the patients all around us and I suppose they could hear us. More privacy would be appreciated.

Went on Sunday afternoon after my husband fell. He had abrasions on knees and elbow. Severe…read moreswelling and bruising. They did X-rays and treated wounds. Staff were very responsive and concerned. Friendly staff were great.

I went to the Urgent Care clinic on Farrington Rd, Chapel Hill, this Sunday morning after it seemed…read moreI might have lost a tiny brush that I had been using for quite some time to clear out wax before putting in hearing aids. I knew I needed professional care - just in case the object was stuck in the inner ear. The clinic opened promptly at 8am as advertised and I was the 3rd one seen. The nurse, then doctor Nate, examined my ear and agreed the nurse would irrigate it. This was done at once. They found no evidence of any object in my ear. I thanked both people for their excellent, friendly, swift care. After church, back home, I found the missing object stuck in the bathroom sink drain, and sent a mss to the nurse and Nate letting them know and thanking them once again. I have had many medical encounters, and this was among the BEST in my 82 years. I hope my review will be shared with all wanting to know more about this kind, efficient and caring venue. THANKS AGAIN!

I've been seeing Dr. Metz for 10 years now, and I am so lucky to have her as my primary. [She was…read morereferred to me by a friend when I moved to Chapel Hill.] She is attentive, knowledgeable, genuinely accepting of everyone and a great communicator. I feel like she is my partner in my health and is always willing to work together to find a way that will work, even if it means referring me to someone outside the community she is used to working with so that my insurance will cover it. The office staff are terrific, and the others doctors I have seen in the practice, which admittedly is not very often, were also wonderful. You can't go wrong with these people. They will treat you well.

Of course everyone's experience can be different, but I'm really glad that I decided to go to this…read moreplace anyway! My therapist recommended them as a health at every size provider and I saw NP Norwood. She was really wonderful and explained things to me in a way that I had never heard them before as well as took the time to chat with me. Her medical assistant also made me laugh and we were really able to connect as well. Additionally, it was wonderful to see all of the LGBTQIA+ affirming decor around the practice . This place is my new go to for primary care and women's health!

This is for the clinic portion on Medicine Circle off Trent. This area is much easier to manage…read morethan the main hospital. It's color coded and there's plenty of parking. You do have to walk across the indoor bridge to get there unless you valet park. They charge $2 an hour for parking. The staff is very helpful and friendly. Everything is done with an arm bracelet for things such as lab or testing. I had an appointment with neuromuscular department. The physicians and therapists are excellent. They're very thorough and up to date on current medicines and trials. The EMG center is in the same clinic so it's super convenient. Being part of the Duke portal is convenient for Atrium Wake Forest and Cone Health because all testing is visible and they can also see visit notes from the doctors. It makes it possible to see providers from different networks and not having to bring in or sign for your records to be shared. The facility is massive and the color system makes it easy to find your way. There are several labs so you don't have to walk a mile to get to one. Most walk in tests can accommodate with minimal waiting. It's about a quarter mile walk from the parking garage to the clinics so wear comfy shoes or walking device. You will have a lot of walking to do and there's limited seating in the main corridors.

They have amazing doctors and seem to really care. We travel 3 hours twice a month for this. Just…read morewish the would not give us such early appointments but we are working on that

My provider for 10 years has left for the VA. The new practitioner and I fail to click. In fact the…read moreappt became quite contentious. This being my first time with the new practitioner I believe I will request a change.. At 75 I don't need to be treated as a child. No warmth or empathy.

I was scheduled to get blood work done at this location. my appointment was 1pm. I arrived at…read moretwelve forty five as instructed. I had completed the pre check in and I clicked "I'm here" to confirm i was in the waiting room. My instructions dais to take a seat until I was called. There were two people waiting when I came in.And they were both taken within ten minutes of my arriving. More people came in and were taken back while I sat there and waited. Half hour after my appointment time, I went to the counter to let them know that I was unable to wait any longer because I had another appointment to get to. The person at the counter said that the online check in doesn't work.And that they could take me at that time. Unfortunately, since I had given them as much time as I could.I was not able to get my blood work done there.I will be rebooking in a different location. It seems to me that if the location knows that they're online check in system is not working.And they see someone sitting in their waiting room for forty five minutes unattended that perhaps they should check in and see if perhaps that person did the online check in. This was an unsatisfactory experience and I will avoid this facility.