Amazing staff! Rosa, Dr. Wong, and Genevieve are HEAVEN SENT!! Definitely coming back here. My visit was fast and straight to the point. Loved it!! Very informative and caring. Was also happy to hear they accepted my medi-cal insurance. read more

I was really nervous going into my appointment at Planned Parenthood in Lawndale and honestly a bit uneducated about certain areas of sexual health. From the moment I met Darlene (the sweet receptionist) Jasmine (the lovely technician) and Dr. Leslie, they all made me feel so safe, seen, and never judged. They spoke to me with patience and kindness, answered all of my questions with care, and created an environment that felt calm and welcoming. It can be intimidating walking into these kinds of appointments, but their warmth truly put me at ease. I left feeling informed, supported, and genuinely grateful for their presence in this field of health. The world needs more healthcare workers like these women. Thank you Darlene, Jasmine, and Dr. Leslie, for making such a difference! read more

They don't respect appointments. Had mine my appointment at 8:30am and I was waiting for 20 plus minutes along with others who DIDN'T have appointments.. read more

Good morning, I came to this location today because it's the closest to me and I have come in the past and it's always been a good experience. I was a little hesitant because the reviews are awful. I thought to put a positive one. I was a walk in and I was mentally prepared to be here 2-3hours since other people have appointments. I did show up when they opened to beat the heavy load of people traffic. Lol It's a Tues as well so I was greeted and helped by Laura. She was professional and not rude just assisted me. I haven't been here in years so I needed an implant removed and I thought I was long over due. Laura assisted me, by providing all the information I needed to know and guided me in my next move based on what works best for me. My implant wasn't expired so she gave me options. I then, filled out paperwork and she was still checking in other people. She seems to be working on a reasonable timeframe in my opinion. I decided to do some regular annual testing since it's been a while and I was there. I wasn't done filling in paperwork when Ayanna called my name since I was next to be seen. Again, I went in when there wasn't anybody there but around 4 ppl. She greeted me with a nice smile even if I couldn't see her since she had a mask. I felt it, she was very professional as well and made me feel comfortable talking to me while doing my blood work. She made it easy for me to feel comfortable and informed me about how I can get the results without waiting and for peace of mind. They now, have a portal that instantly tells you about your results. While I was with her, the physician Simon came in and greeted me very politely and apologized for interrupting. There was nothing to interrupt since she was there to ask me routine questions. I thought she was pleasant and sweet based on my brief interaction. She told me to come back for a pap smear check since it's time as well. Then, said goodbye gracefully. I finished up with Ayanna and she was so thoughtful she gave me a goody bag. I love kind gestures in this rude world. Honestly, I'm grateful that all these lovely ladies were professional in their fields and were patient with my needs and guided me since it's been a while. They all assisted me and I felt very thankful for their generosity towards me. I was sooo worried because of the reviews. I'm glad I disregarded them and made my own opinion about this location. I'm sure people have bad days and can be overwhelmed so go in when you have time and just be patient. Thank you all for working diligently. P.s I was done in under an hour. read more

Planned Parenthood - South Bay - Goody bag - Medical Centers Near Me - Lawndale, California

I had to wait for a bit but not too long. I came out with a goodie bag and the employees were very friendly. I will be returning for my next visit. read more

Planned Parenthood - South Bay - Goodie bag - Medical Centers Near Me - Lawndale, California

Karla MAand Bettina NP were helpful and super friendly. Front desk was also very friendly. Service is 10/10 Would come here again read more

I've always come to Planned Parenthood but I've always had an horrible time at other locations this was my first time at this location and they helped me so quickly and they were so nice and friendly I'm for sure coming back read more

Wellness exam. The waiting time with my appointment still took 2 hours. Dr. Simone was terrific though. Was very kind and took her time and helped by offering other resources to help with my self care . read more

Great team of ladies helped me out. They listened carefully and explained everything so I wouldn't be anxious

The nurses and doctor are super kind made the experience super easy Bless them Clinic is super big and clean read more

I had a great visit here the ladies at the Front desk were friendly and it was an easy check in process and I was prescribed antibiotics. I would come back to this location. read more

Hello everyone I came today for my refill., I was helped by rosa and Simon. They were so nice and heplfull .they offer services to me and information that was very helpful . They made me feel very comfortable, thank you ladies for you're help and support. read more

Short wait time Rly friendly staff Make u feel comfortable Ask lots of helpful questions Stuff u wouldn't think to ask Sti testing Pregnancy advice Birth control Would go back read more

Planned Parenthood - South Bay - Waiting room - Medical Centers Near Me - Lawndale, California

Honestly I've been coming here for quite some while now for different services and every time I'm here they've always been so helpful and nice. I've always felt safe talking to them and they've always answered my questions. Thank you Dr. Thelma and her assistant Rosa for helping me out today with everything I've needed. read more

I always come in for my appointments and I get assisted very well each time . Today Karla (MA) and Dr. Simone assisted me and gave me all the information that I needed. I highly recommend planned parenthood good for any individual who seeks and medical information. read more

Wonderful experience. Easy to get to and office was not busy and they were so fast. Thank you Darlene and Nirali for being efficient and helpful. read more

Laura D MD. (Front desk lady) Gave me a very bad experience. She's extremely rude, kept talking over me and did not let my 10 yr old son inside with me... she told me to leave him outside? (In the hallway not even inside in the waiting lobby) Or she said she can reschedule me for some other day...she refused to let me in. As a single mom that is NOT ok and no one ever mentioned that to me on the phone when I was booking my appointment. I like planned parenthood and the service they provide but Laura did not give me a good experience. read more

Got here just on time and was able to be seen by Rosa pretty fast. This is the only clinic I've been too and they have always been super friendly and patient. read more

Just came in to get a birth control refill and only waited 10 min to be seen. Rosa was sweet, respectful and professional. I have been coming to this location for 5+ years and have never had a bad experience with quality of service or professionalism. Vicky was also amazing, professional etc. for PP South Bay read more

Had a great experience with testing at this location with Rosa and Nareli. Always have appointments available and have many resources available. read more

PLAN TO SPEND 4 HOURS HERE EVEN IF YOU HAVE AN APPOINTMENT Called the 1800 number to schedule a appt. The lady asked me what time would you like we have 1pm, 1:30pm, etc open. Okay great give me the 1:30 pm. Now I'm aware that it maybe smart to arrive early due to paper work. Arrived 30 mins early and was told to wait in line to get checked in. That literally took me 30 mins. ATP im still cool. It wasnt until I heard them checking in another patient with an appt and telling them it will be a 3 hour wait even with her appt. So I go to the front desk and say hey it's 1:50 my appt was 1:30 when do you think I will be seen? The receptionist tells me that there are 8 ppl in front of me with appts. WTF????!!! So i ask well why did yall instruct me to book an appt if you knew this place wouldn't honor it? Swear to god,, she looks at me and says " the appointment is just to make sure youre seen today". WTF I just walked out. I was using my lunch break to go ot my appointment so I couldnt stay. Get yall shit together so yall can honor appts. Worst experience ever. read more

I come here to get my birth control and they always hook it up since I've been going here for years. This location is not my favorite. This location is always very slow, even with an appointment. You need to plan a few hours out of your day to come here. I did an online appointment and was told i have to come here to pick up the birth control. Even though i already had my appointment online and am only picking up, i had to wait for 45 mins. It's ridiculous. I have been to other locations and they aren't as bad. I gave them 3 stars because the staff are really nice and caring and they really try and help you. But they really need to work on the wait time. Also, this location is confusing to find as it is in a commercial building. Parking is sometimes difficult. read more

Planned Parenthood - South Bay - Long wait - Medical Centers Near Me - Lawndale, California

This is a nice clinic! The nurses and clinician were patient and helpful, and made me feel very comfortable. I'd recommend this location for its care and services. read more

The front desk/receptionist Vallery is RUDE and unpleasant TERRIBLE CUSTOMER SERVICE!!! you would think coming in and going thru a emotional ordeal she would be more sensitive!! It appears she has a chip on her shoulder.. SHE needs to go home and come back with a better attitude especially working in front.. I rate customer service a 1 just based on her..please put a more pleasant person in the front read more

Rosa is the best. She was so easy to talk to and very understanding. Everything was so quick and painless!

I love love this Planned Parenthood location. The last time I was here I fainted in the elevator after my IUC insertion because of my anxiety (nothing to do with the placement of my IUC). I know that sounds terrible but my experience was so positive because of all the nurses and staff that took such great care of me. Big Thank you to Vallery, Monique, Natalie and Rosa for making me feel at home during such a tough time. I've never been treated with such kindness and care in a clinic like this in my life. I have to say that this location has become my favorite and I will continue to come here from now on forward. ROSA thank you for being so thorough in your process of gathering all my medical history information. You are really on top of it! You also make me feel like my anxiety is nothing I should be ashamed of. MONIQUE thank you for helping me in the elevator. You are a life saver. I could have really injured myself had I been alone. VALLERY you are an angel and provided me with juice and crackers to help my blood sugar come back up. You constantly tried to keep communication between us in order to keep me awake and conscious. Vallery waited with me until my husband arrived and even escorted me to my car in a wheelchair. THIS ENTIRE STAFF DESERVES A RAISE!! TY all for being a part of our Health Care system. read more

I've been to this location throughout the years and it's always been a pleasant experience! Leslie has been there the longest and have build a great relationship with her overtime! It's always great to see her and the staff is also very knowledgeable and kind. read more

Front desk for sure doesn't care and work on their own time. They talk loud and put your business out and EVEN if you had appointment you guarantee to wait for some hours ... no matter the service. read more

I have been coming to this location since I was a teenager. Then have helped me with everything I need with such kindness. They helped me figure out what type of birth control works for me so I know I am being safe. read more

Been coming to planned parenthood ever since I was a teenager. They listen and care. Also provide alot of different services. Take care of your sexual health and always get tested. read more

Good customer service and the nurses and the doctor were very nice giving good information

Called to schedule an appointment & luckily they had some for today which was awesome!!! Nurse Monique was so great, made me feel welcomed & made my experience go smoothly. I hope everyone else there follows her lead because she's amazing. She cares for her patients! read more

Great People working here, everyone is so friendly. Worked with Vicki and Val they were so kind FIVE STARS!!

Don't come here. Go to any other PP. I've never been treated this rudely from any establishment let alone somewhere supposedly here to help women in difficult situations. I was only going for implant birth control removal but felt like I was such a nuisance just by existing. No idea what made the woman at the front desk so rude. I can't even imagine coming here for anything more serious. You don't even get greeted, only interrogated. I am honestly pretty shocked at how it is okay for someone in this profession to be that rude seemingly so normal for her to be to people coming in for at times nerve wracking appointments. read more

Great, easy, and simple. Everyone is nice i went in feeling anxiety n left feeling sm better!

0 STARS IF POSSIBLE. The review under me is the exact same thing I am experiencing today. The fact it was written 6 months ago and nothing has changed makes me believe this place does not deserve my time. I am still in the waiting room at 4:45 after getting here at 3:15 for my appointment. They close at 5pm!! I can tell I am not going to get treated with care. They all wanna go home by now lol. read more

The ladies were amazing, they were able to get me in quickly and made me feel so comfortable. Such nice ladies, this place is a godsend for women and we need more places with this kind of attitude. Thank you again to all the staff. read more

The atmosphere and environment was professional, courteous and respectful. The staff showed real care and concern for the patients and their privacy. I am comfortable returning and receiving peace of mind. read more

The wait times aren't bad, the staff is always helpful, and I've always been able to find appointments that work for me. Has a chair amount of parking too. read more

Honestly the worst experience I've ever had here I made an appointment came in on time for my appointment but still had to wait in line for at least 20 minutes before they wrote my name down and had me sit down for an additional hour, what is the point of making an appointment if they want you to wait more than a hour to get seen. I just needed to refill my birth control and I spent my whole day in a small clinic full of people which had to be against COVID regulations. I'm so upset id rather have a baby then go thro that again for a birth control refill in the middle of a pandemic read more