This company is the best alliance for any home owner, who experiences challenges and obstacles in the approval process for an ADU. Although, my build ADU was fully permitted and in compliance with all rules and regulations, I experienced a challenged close to the final approval by the city administration. Specifically, I was asked to sign and file an affidavit of occupancy. Such a document represents restrictions for the ADU owner to rent the house and also may be compromising the estate attraction for any new buyer. I contacted several real estate attorneys who could give little or no support. Thanks to Ms. Diahanne Payne I was able to forego signing and filing this affidavit. Diahanne has strong expertise, truly cares and went the extra mile on my behalf. I can recommend this company 100% and I am most grateful for her expertise and dedication to help me in my case. read more

The entire process to acquire a building permit for an ADU was a positive experience thanks to Diahanne Payne and her company, Plans Are US, Inc. She first explained the entire process and the necessary steps involved. She was very knowledgeable and always answered all my questions and concerns. She kept me updated often and was always available to meet with me whenever I requested. She continues to provide support if needed. The entire experience was very positive and I would recommend Plans Are Us, Inc. to anyone wanting a "one stop" company that will provide great service in a timely manner. read more

I was referred by the sellers agent after purchasing a house that had an illegal semi converted unattached garage that I wanted to make a legal ADU. Diahanne was responsive and as soon as she arrived I knew I was in good hands! It was very clear that she knew the in and outs of legalizing ADUs which can be trickey. She not only provided plans, but submitted them to the City of Burbank during a pandemic and got them approved. I did not have to really do anything. I was so glad to find our after that she would be available to be my contractor for the project. She was easy to talk to and was able to break everything down for me so that I could understand. She is no nonsense and just gets it done with no excuses. She is literally the best and I am so glad I found her. The ADU is awesome! I alway felt she was considerate of my budget and feel her knowledge and experience saved me a lot of time and money. read more

this woman is a con artist. She acted like she was going to be your savior from code enforcement. After I gave her the money in the thousands and she delivered some junk information. She did not solve my problem with code enforcement. I tried calling her and she gave some lame excuse about your family health issue and disappeared. She got a contract for me to sign before she took the money, it was a sneaky contract that was part of the con game. Do not trust this woman. Her 5-star review is probably fake because I had fallen for these reviews. read more

Here are some of my reasons for my low rating: -Dihanne visited our home in escrow on December 10th or so. We had been promised an evaluation by a week or so. Something had come up with her which delayed the process. She hadn't communicated that with me. -The date of the promised evaluation didn't come on time, I had to call her to get confirmation on what had occurred. -After a month or so, the addition was deemed legal. However, this was a month after our initial meeting and also two or three weeks past the promised time of evaluation. -Once the city provided the documents, it took another week for the documents to arrive to me. The sense of urgency was lacking! -Her search was basically going to the city, as well as, county to look for documents. Those searches could have been requested and done by me for a minimal cost vs. what it cost with Dihanne. Why the added star? -After back and forth conversation, she had promised me a refund, which was refunded due to the timing of the evaluation. It was more of an argument vs. conversation, but I was a bit frustrated as well once the deadline past by a week. I didn't realize it was going to pass three though!! -She finalized the project. On January 7th, I had paperwork to deem that the addition was legal. Remember, I met her on Dec 10th and paid extra $ for expedited service. In summary: -Next time I'm looking into something like this, I will just take a few hours to go the city myself and go to the assessor's office as well. It would have saved me a lot of $$$. -She accused my real estate agent of with holding information. My agent actually went to the city for a preliminary research and she uncovered some documents that were helpful. My agent just wanted to see if Dihanne could find something else. At the end of the day, I hired my agent to look for a house for us. My agent went the extra mile to look for issues on the house. I wish Dihanne did the same for us. I'm sure she'll argue a lot of these facts. She's good at that! : ) read more

One too much for this "business "! Owner is con artist, without any credentials in construction, design and inspection. The games are the same as described in all above reviews! Money upfront for plan and she is gone... Surprise nobody take her to the court. read more

The owner of this company, Dihanne, was fronted $1500 to complete a Site Investigation Report at my home that was due to us in November last year. Her report was never delivered. It is now May. When asked about the status of the report, she would conitinually lie about delivering the report later that day. Too many excuses, procrastination and failure to deliver and respond. The worst part about this business is that she does not intend to issue a refund for work that has not been completed as contracted. This is fraud. This is stealing. When you choose a business that is dishonest, it is not a real business. I may or may not choose to seek legal counsel regarding this situation. No one deserves this. This company is also advertised as Plans R' US. Stay away from this company. read more

We hired Diahanne to help us with interfacing with the city re: permits and finishing our unfinished garage. She is a tough lady and knows the code as she used to be a general contractor. The overall process took a long time but dealing with the city especially with Covid this should have been expected on our part. Diahanne is very straight-forward and matter of fact - there's no sugar-coating - something that we appreciated. She also was able to hook us up with some subs that she knows; I was especially happy with the framing work done by the sub she referred us to. She's a busy lady but things get done, but be patient... she knows what she's doing. read more

This is an update to my review. Unfortunately Ms Payne failed to deliver. Her only reason was that she was too busy with other projects. 8 months delayed in submitting paperwork. Ended up having to fire her and hire a new person. Do not hire this woman. If there were zero stars I would give them. read more

Boy did they get me out of a giant jam with an illegal garage conversion. Needing to sell my home, I could not list with any reputable real estate agents unless I could provide the proper permit papers for my recent garage conversion. The representatives of Illegal Additions were cheerful, knowledgeable and efficient. Not only did they charm my husband, but they were wonderful with the building inspectors. Clearly they have been doing this for years and we were the beneficiary of their experience and expertise. read more

Diahanne is amazing! She delivered on everything she said she would. Plans Are US are an extremely professional service oriented company. I had an illegal addition. In order to make it legal, I needed to obtain a zoning variance with the City of LA. Not only is she thorough, she anticipates what's needed to do everything right the first time. She went door to door with me to get signoffs from my neighbors for their consent of building my extra unit. When we arrived for our hearing, she already knew the official residing over the hearing, which made things faster and smoother. She's even been following up with me after receiving the variance to insure the inspectors do not take advantage of me. Also, the architect does not miss anything. She knows what the limits are as to what is reasonable to be approved by the city. I have recommended her to friends and family. Will definitely work with her again if the need arises. read more

So far so good. I'm in the middle of a protracted matter with the City of Los Angeles Building & Safety Department. Diahanne's counsel and her deep relationships with Departmental personnel have been crucial in getting my wife and I postponements of required actions until we're better prepared to take such actions or, the laws and regulations change that will no longer require most of them. The latter is a distinct possibility. Diahanne is very accessible whenever I contact her. Her positive approach to our situation and with my wife and me are most appreciated. Attempting to navigate the Building & Safety Department could take days full of dead ends and receipt of contradictory information; I write that from frustrating experience. Having Diahanne on our side has made our situation much more manageable and we appreciate her help. read more