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    Platinum Glass & Mirror

    5.0 (4 reviews)

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    8 months ago

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    8 months ago

    Used Rob again. He installed windows in my patio deck. Excellent work. I highly recommend Rob.

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    1 year ago

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    8 years ago

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    American Windows & Siding of Virginia

    American Windows & Siding of Virginia

    4.8
    (82 reviews)

    Yep, another five star review for American Windows…read more We received three estimates for replacing three windows, a French door and a picture window. American Window undercut the estimates of the other two vendors by a substantial margin. We also really liked they only asked for a modest down payment. Jay was our sales contact at American Windows and he was absolutely great. He has an engaging personality, and kept all his commitments to us. We appreciated that when installation day came, he swung by to ensure all was going well. Oh, how did the installation go? It was fantastic. Not only did the windows and door come earlier than promised, the American Windows crew came on time and worked quickly and professionally. We were amazed that the whole job only took 4 1/2 hours to complete. The windows and door materials are high quality and we are very satisfied with the results.

    After a frustrating, high-pressure sales pitch from another company, we turned to Reddit and saw…read moreincredible reviews for American Windows and Siding. We decided to drive an hour out to their showroom without calling first. Even though they weren't open yet and are by-appointment-only, Phil greeted us without hesitation.It turned out they couldn't take on our small window sill repair since they didn't install the original window, but Phil helped us anyway! He gave us repair ideas, explained potential causes, pointed us toward the right tools, and gave us contacts who could help. To top it off, his cuddly dog Wilson kept us company, and Phil even recommended a local spot for lunch since he knew we had a long drive. We are completely speechless at his kindness and support, despite not even being paying customers. Based on this first impression, we would work with Phil any day. The world needs more people like him!

    Home Genius Exteriors

    Home Genius Exteriors

    2.1
    (11 reviews)

    Mixed feelings at the beginning want to say thank you to Isaac A for making the process easy and…read moredurable. I got new roof new gutters and trim.

    $3,100 in unresolved damage and minimal, delayed follow-up…read more I hired Home Genius Exteriors for a roof installation, but the experience has turned into a $3,100 nightmare. During the install, a nail was driven into our AC refrigerant line, causing the air conditioning for the entire upstairs to fail. The HVAC technician confirmed the cause was a roofing nail. I provided full documentation of the damage and a repair quote from FH Furr to the company on March 24, 2026. Since then, I have been given the runaround. After hearing nothing and sending a follow up email on April 13, 2026 I finally spoke with Project Manager John M. on April 15, 2026 who told me he would consult with their Regional Executive, Trey G., and get back to me. It has now been over a month since my initial claim and several weeks since my last conversation with John M. (I never heard back from him or Trey G.). Despite a follow-up email on April 25, 2026 stating my intent to escalate this, the company went dark on me. After receiving a formal demand letter from me they tried calling but when I texted and asked to receive communication in writing via email I did not hear back. A professional installation should account for standard line placement - "inadvertent" does not excuse negligence--especially since they have engaged in a month-long communication breakdown. I am extremely disappointed that a company would cause significant damage to a customer's home and then stop communicating. I will update this review if the situation significantly changes. Contract Date: July 26, 2025 Sales Representative: Zachary M. Company License Number (VA): 2705064026 or 2705185888 Total Contract Amount: $25,000 https://drive.google.com/drive/folders/1241AVyFGZk0bOL-hVDiuAEwDvbXXF0uQ?usp=drive_link

    Platinum Glass & Mirror - glassandmirrors - Updated July 2026

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