I made 5 manicure and pedicure appointments for a bridal party two weeks in advance to ensure that we were seated promptly and together. When we arrived all of the chairs and the waiting area was full. Everyone was helped before us. They kept saying, "We'll get your party in soon." but we've now been waiting 55 minutes and they aren't able to get us in together. If I walk in, I expect to wait 10-15 minutes. If I have an appointment, they should be able to get us in 5 minutes. Very disappointing. I won't be back. Update: I've now been waiting almost 90 minutes. I've waited so long that I now need to skip my manicure. It's already a busy time getting ready for the wedding and now I need to squeeze in a manicure at a place that can get me in tomorrow. Very frustrating! read more

Micheal did my nails and they were great! I don't remember the man's name who did my sister's nail, but he is also amazing! read more

Platinum Nails - Nail Salons Near Me - Saint Paul, Minnesota

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They have a nice check-in process through the iPad. Even when there is a wait, it's a short wait. I had the guy who sits in the second row from front. His work was very good and precise. I love their color selection. They have so many fun colors to choose from. Lots of glitters and cat eye options. They also have a good selection of traditional plain colors. Their prices are very reasonable also. I will be returning. read more

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I'm heading to the salon soon. That is my favorite way to start the weekend. I enjoy the atmosphere. The staff seem to get along well as they laugh and smile. They pay attention to their customers. Today will be extra awesome as I will be receiving the new year gift card I won. read more

This is where I go for my pedicures, every single one of those girls do an excellent job and they massage your legs forever, they're very friendly, courteous, respectful. read more

Ok so I have been going to this salon for about two months and I was really impressed with the nail tech I had but for the last few times she's been on vacation, I really liked her work. So yeah I went and got a pedicure and they showed me the price so I chose the princess not seeing the little writing on the bottom that said $15 for gel so I was really PISSED that's how they get cha. So just letting y'all know look and be wear of PRICING!! Also Katie is really GREAT can't wait for her to get back read more

They are wonderful both Sophia and Tina they do a great job. They aim to please. The place is very welcoming.

I was looking for a local spot to get a pedicure near my house and was able to book a same-day appointment with Michael. He was incredibly kind and paid close attention to detail, making sure everything was perfect. The vibe was nice anc chill on a Wednesday afternoon. I'll definitely be returning to see him for my next pedicure! read more

Love this place! So relaxing! The vibe is everything! Best service ever and the most clean nail shop I've been too!

Visiting from California, hanging with my cousin Leah...beautiful salon, beautiful nails, thank you Tina! #platinumnails #moundsview #minnesota #cateyegel Xiexie Meimei read more

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Got a full set there in April, went to Florida for a week, returned and each and every nail fell off. I have been getting my nails done for many, many, years & this has NEVER happened. I just moved to Mounds View and thought I would give them a chance, NEVER again. The amount of money I spent for a full set with gel polish to last a week, its unheard of. read more

I have been going to this salon for years and have always had great service. Sophie and Tina do a great job and always pay extra attention to detail. I would highly recommend checking them out!! read more

I recently started going to Platinum Nails a couple months ago & I am so glad I did! The salon is very clean, they offer so many services- at affordable prices, and they are extremely flexible with scheduling. The nail tech I had the first time did such a good job, I ask for her every time I go in now. Tina is the absolute BEST at what she does. She's so detail oriented, efficient, gentle, and so kind. But honestly all of the people that work there are so talented and friendly. Thank you all for being so awesome! I always look forward to coming in read more

Platinum Nails - Nail Salons Near Me - Saint Paul, Minnesota

Amazing girl loved my nails so much! They had amazing customer service and were very patient and helpful and did a beautiful job read more

The shop was so clean and organized! They got me seated and began within 5 minutes of being there. I got my nails done and eyebrows waxed for a total of $75 and my tech, Tina, was such good conversation! read more

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Do not go to this Salon!! 1st I asked how much a full set was and they said $52, I explained that I was in a few months ago and I was charged $40. A man who was doing nails at a different station started yelling at me and said because of the economy they are charging more, then he told me not to argue with him! I was talking with my nail tech when he interrupted . He stated that Gels are $15 more. It didn't add up she was going to charge me $52 but 40 +15= 55 not 52 I have been an Accountant for 18 years and I am very aware of the economy. There are no prices posted. They had 6 licenses posted but had 7 nail tech's which one didn't have a licenses? The job done on my nails was terrible one nail was damaged before I left the salon. This salon is price gouging, charging people different rates whatever they can get away with. They are telling you to pay in cash, the reason being they do not have to pay taxes on the cash they receive. They under reporting the cash amount they receive thus paying less in taxes. Only you credit cards so you are able to track your charges. read more

I have been going to platinum nails for years. Even after I moved, I still come back here. Tina gets me together EVERY time!! This is the place to go for great customer service and great looking nails! read more

Platinum Nails - Nail Salons Near Me - Saint Paul, Minnesota

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I thought I had found an awesome nail salon but it seems it's just hit or miss with who you get to do your nails. I recently had my nails done by Jesse and the nails themselves were fine... but I could tell she rushed. She didn't take her time on the design I showed her. She didn't ask for any of my preferences such as cut, shape of the nail or number of coats. I had to remind her otherwise she would do whatever she wanted. I had other very positive experiences with staff such as Deedee. She talked me into getting my brows done as well and I explained only wanted them cleaned up a bit. This is when I was met with a very unprofessional, rude attitude. I explicitly told her how I wanted them done and she did them a different way and seemed offended when I asked to look at them mid way through. When I told her that they were too thin she spoke to her coworker and laughed. Overall not an experience you need as a paying customer. Stick to nails here! But I was so put off even though I was loyal to this place won't be back. read more

Platinum Nails - Got this - Nail Salons Near Me - Saint Paul, Minnesota

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I came to the shop to get a pedicure with acrylic and a full set of nails. When I sat in the chair for my pedicure I noticed the water was cold. I informed the technician and she added a little hot water but it was still cold. I asked to see the nail sticker book and was told by one nail tech they don't do stickers but was told by another they do have them. Either way I never got to view the book. The nail technician asked me did I want my nails trimmed down and instructed her to just trim down the big toe nail. The technician cut all of them. I have a fake nail with acrylic on my big toe nails and informed the tech of this so I could get a fill. She only filed the nails down that's it. Everything I asked for she completely ignored. After being in the chair for 15 minutes my pedicure was done and she had not scrubbed washed or did anything that is consistent with a having a pedicure. This was the worst services I have ever received. I will never refer or will go back to this establishment again. read more

Amazing nails once again! They never charge too much and always do exactly what I want, whether it be from a picture or just a description. read more

Platinum Nails - Nail Salons Near Me - Saint Paul, Minnesota

All those there is one person that does know how to do nails there, not only were they snotty and talked in their own language. Well, they looked at you and laughed. But they switched up about three people to do one pedicure. If they know that you can tip, they will switch it up all the time. I once told the young man only one there, that I wanted regular nail polish, he asked me why I didn't want gel? And, thank God we sat next to my daughter, where she got to see this man throw a tantrum, and even though I tried to converse eight with him, he would shake his head, saying no. The one lady that does do a good job begin talking to him in their language once again, and made us feel completely uncomfortable. Although they can do pretty nails, it's their customer service that really suffers. If I can save you the trouble, then I've saved you the time. Because in the end, it's all about respect. read more

Tina is the best and she took her time to do my feet and nails. I recommend this place to my family and friends. if anyone wants to get pampered go there. very respectful and enjoy my time there. thank you Tina love ya will be back. I found my new home. read more

This place is truly awesome!! It's under new ownership, Sophia has totally remodeled it. They truly care about each and every customer that walks in. The prices are really reasonable, and the cleanliness is a big plus! The quality of how they do nails is over the top. I never have an issue with broken nails in between fills! Promise you will keep going back! read more

I love this place so much. I will never go anywhere again. Thao has been doing my nails for around 10 years and she's amazing. The pedicure menu is very expansive and the prices are not bad at all. You get what you pay for and they never disappoint. Thank you for making my nails so beautiful. read more

I had a amazing experience at platinum nails Tina Did an amazing job on my nails and toes and she even stayed pass close to make sure she finished me. she did not rush at all which made me feel even more comfortable. I came here for almost 7 years and each time is great. This is my go to salon. Thank you again Tina . read more

My girls always get me right. I've had all of them do my nails at least once and have loved them EVERY TIME

I went in for a pedicure because I needed to relax! Tina killed it. The massage was putting me to sleep. Definitely going back

Have been with platinum nails since it's inception. I get a mani pedi once a month. Sophia the new owner is amazing. Make sure you get the platinum pedi. I feel very safe there with all their efforts to protect clients from COVID. read more

I have been going to this salon for 20 years. I know the previous owner and the girls who worked at the salon and always enjoyed going. I have not been back since the ownership changed a handful of months ago. I decided to stop in the other day and I was very disappointed. I went in with a girlfriend for a manicure and a pedicure. They only had one person working which was somewhat understandable because it was the middle of a day on a weekday. My friend was finished and left and then it was my turn. The nail tech seemed to be in a hurry and very rough with the cuticle trimmer. She cut me pretty good. I didn't make an ordeal out of it but I was disappointed that she did not even offer a discount. There was blood all over my polish and manicure and she just kept on going like it was no big deal. For my pedicure I needed the gel polish removed. My toe nails were left bumpy and rough from the gel polish, not smooth or shiny. She barely buffed or smoothed them. I could have done a better job myself. I will not be going back. read more

This place lies about what they put on your hands. On at least 3 different occasions I asked for a gel manicure, but instead they put on acrylics. I have never gotten my nails done elsewhere, so there's no way I could've known that they were charging me for gels and putting on acrylics instead. They're cheating, lying, scum. Also, they get mad when you use a credit card. It's weird, they push you to use cash instead of a card. Maybe because of other shady reasons? Who knows. Don't go to this place, spend your money elsewhere. read more

AMAZING!! So, it had been years since my last acrylic set and I had went to Lexi Nails (2701 39th Ave. N.E. St. Anthony, MN 55421) and within days they were already pulling up on the sides. It was awful. They looked terrible, and were really thick!! Today I went into Platinum Nails hoping for a different experience, because I was already set on never returning to Lexi Nails. I was quickly greeted, and without a wait was seated in a chair. An was able to fix my nails for me (which required a lot of clipping away at the sides of the nails that had been starting to come up!), and she made them look FANTASTIC!!! I will definitely be going back. Highly recommend giving this place a try! I was in and out within 40 minutes, on a Saturday, at lunch time!!! THANK YOU! read more

Platinum Nails - Thank you An for fixing what another nail salon did so poorly!! You made them look marvelous! :) - Nail Salons Near Me - Saint Paul, Minnesota

I drive out of my way to come here for my manis and pedis. These ladies are very friendly and professional. We recently had a private party for my friends wedding and it was a huge success thanks to the ladies here! I will continue to drive here no matter where I move to. read more

Four stars for consistently good work and excellent value. I have come here for years for mani/pedis, and for both polish and gel manicures. My favorite technicians are Nina, and Donna, the owner. Both are professional, have a friendly and fun manner, and do excellent work. A few years ago I had a gel manicure that started to peel up, and when I came in they corrected it immediately with no charge. Mistakes happen. The quality salons deal with them immediately and courteously. Platinum Nails did both. When my nieces stay over, we ALWAYS come here for mani/pedis. So great to have an informal, friendly and local shop nearby to depend on! Thanks Platinum Nails!! Janelle read more

Donna at platinum nails is great! I've been coming here for years and always enjoy our conversations and the excellent job she does on my nails. I've referred many people to her and will continue to do so. read more

My Fabulous Nail Tech Sofia is now the PROUD Owner of Platinum Nails! She is the Best for a gel fill & pedicure & I stay very Pleased! I am picky & since she's been my nail tech for the last 4yrs in Plymouth, of course I was going to I follow her & have! Sofia does truly have awesome attention to detail from my cuticles to the shape of my nails & they look Beautiful! She also performes an amazing pedicure & has strong hands for the massage & always gets rid of the roughness on the bottom of my feet & heels! Thanks to her I'm Always Good to Go! The shop she bought is Newly Remodeled & I'm So Happy for her! I will am now a Platinum Nails Customer! CONGRATS Sofia read more

THERE IS A REASON THEY ARE NEVER BUSY!!! I got a gel manicure and and regular pedicure for a trip I was going on the next day. First I called asking if they took Discover cards, which they replied yes to. Then when I arrived I asked if they took Discover in person, again they said yes. I get my nails done and when it was time to pay, their machine wouldn't take Discover. My total was $60... I then told them I had asked them twice before they begun, they were apathetic. I had to go to the bank which took time out of my day. They didn't even offer a discount for the inconvenience. THEN the next day my whole thumb nail (gel manicure) came off. Two days later another finger chipped!! My manicure didn't even last one full day. My pedicure also chipped 3 days later. read more