Everyone in East Bay should get Triple A, American Tires (Walnut Creek), and go to Platinum Nails. The nail shop was only a 5 minute walk from where my tires are insured. They have such a relaxing atmosphere to take a nap while your gel manicure gets applied. When you have a bad day, make it a better day by treating yourself out! Also, i don't allow any manicurist to cut my cuticles, so I like that they respect my diabetic preferences. read more

Platinum Nails - Gel Nails - Nail Salons Near Me - Walnut Creek, California

Been a regular customer for years So in love with my nails Lily did a fantastic job on the shape and painting jobs read more

Platinum Nails - I am a regular customer of Platinum. Had my nails done yesterday by Lily and couldn't be happier. - Nail Salons Near Me - Walnut Creek, California

I recommend this place! The place is very clean and staff is very friendly and made my experience wonderful ! :) the service was excellent! I recommend you ask for LEE! He is the best and gets the job done the right way! I showed him a inspo of what I wanted and he did exactly what I wanted! I will definitely be back ! read more

Platinum Nails - Lee is the BEST !!! - Nail Salons Near Me - Walnut Creek, California

Never again. Awful job with my pedicure. It is worse now than when I went in. The technician was in a rush but I don't know why. I had an appointment and they were late. I think the best they could do was doing a better job. Never again. read more

Under Arm wax Came in as a walk in. Waiting on car to be done. I was immediately greeted by a man there which was pleasant and was told I would have to wait. Which I totally understand they were busy. Once things died down Lee Lee took me and she did good her personality is beautiful. There was still hair little hairs lingering which I didn't like much because normally when I get them waxed I have no hairs (they are smooth and hairless). Overall I would recommend Lee Lee just double check the area your having waxed before leaving out and paying. read more

Inconsistent. Was great the first few times but she rushed through it and it looks sloppy, I could have done a better job myself. Finished quickly and there's clear nail polish all over my toes. Toenails cut painfully short. read more

Platinum Nails - Nail Salons Near Me - Walnut Creek, California

customers service is so badlythey are non stop talking each other or non stop talking on the phones they don't care customers is so annoying and rude charge $ not cheaper nothing special better go another good place same payments feel happy and good don't go this place read more

I wash my hands more often than I blink so the state of my nails is usually horrifying, but I just got a manicure here and my hands are the best they've ever looked! I thought they were beyond saving. The salon is also really clean and everyone is very friendly. The service was quick and efficient. Thank you so much for the beautiful nails and the confidence boost! read more

I have been a customer for over 5 years. They always do an incredible job no matter what I have done. The reason I keep coming back is because they are thorough, kind and do great nails. I'm a perfectionist and am very detail oriented with my nails and Platinum never disappoints. I've never left the salon with a manicure or pedicure I didn't love. Their work shows that they really care about their customers and they put their heart into their work. I'll always come back and keep recommending this salon to everyone I know! read more

Platinum Nails - Extra short (the way I like it!) neutral dip mani. - Nail Salons Near Me - Walnut Creek, California

DO NOT GO HERE !!!! I have nail & toe fungus now Which I've never experienced!!! I'm extremely unhappy with their service! Also the nails only last about a week then they started peeling. They also short you on the massage part of the pedicure it was literally 2 min ... read more

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Platinum Nails is an excellent place if one is seeking excellent body care for their feet and nails. Please know they are now closed only on Tuesday's. You won't be disappointed as the staff there is very friendly and most competent. read more

Rosie and her team are great 1000000000000000000000/10 will for sure come here again! Clean and peaceful place

Love this nail salon! I was introduced to Platinum Nails when my daughter lived in WC. I now drive up from Dublin to get my nails done every few weeks. Why? They give great manicures and pedicures and make my nails look SO cute when I ask them to do something special. Here are my Christmas nails read more

Platinum Nails - Nail Salons Near Me - Walnut Creek, California

I used to come to this nail salon very frequently a couple of years ago. I loved it then, and I'm glad I came back now! This salon is small, not incredibly upscale or "bougie" like the newer ones popping up around Walnut Creek. I definitely prefer Platinum Nails because the service here is sweet, and to the point. I would recommend to call ahead to set up an appointment because they can get busy, and it's better to be prepared than to get turned away and have scramble for another salon. I called the day before to make an appointment at 11am. I showed up at 10:50, was greeted, and asked to sit in their comfy couches to choose a nail color out of their large inventory of mattes, glitters, and even mood changing nail options. I opted for a plain matte cream shade and chose a short oval shape. I believe my nail manicurist was Nhan (I hope I'm spelling it right!) I was seated at the third station toward the left and that was the name on the Manicurist Certificate posted on the wall behind him. He was very nice and quick! He did a great job at making sure the length and shape were what I wanted. I was out of there in a little less than an hour and I couldn't be happier with my nails. First time I've gotten my nails done in two years, and like I said, I'm glad I chose to come back to Platinum Nails :) read more

Platinum Nails - Short and sweet! - Nail Salons Near Me - Walnut Creek, California

I love coming here! It's my treat on payday. The parking lot is free and there are always spots available. The salon is always clean, the staff is happy and helpful, reasonably priced and they do an AMAZING job!! Thank you for making my toes so pretty! read more

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Love this nail salon. Very clean and all the nail technicians are friendly and work quickly. My gel polish stays on, so they are highly skilled. read more

I'm very disappointed with the outcome of these black french tip nails. Not only are they very uneven and sloppy, but my cuticles were cut multiple times. The service felt rushed with little attention to detail. Super dissatisfied read more

Platinum Nails - Sloppy black french manicure - Nail Salons Near Me - Walnut Creek, California

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I really wanted to love platinum Nails. It's right down the street from where I work. Today was my second try and unfortunately I won't be going back. My first time there I went for a fill in and things were pretty good but when I went in today, it was clear that the nail technician wasn't super excited about doing my nails. I have long, acrylic nails. I would have rather her told me that long nails weren't her thing then having to sit through an hour and a half long appointment that still felt very rushed. I've been getting my nails done for a very long time, and am trained in nail services and noticed that she wasn't using the proper drill bits for each step of application. Which, in turn made the appointment as long as it was. My nails have strange dips in them where they were drilled too much or not enough. I also have uneven sidewalls of my nail tips due to too much topcoat pulling onto one side. To top everything off one of my nails is matte because my nail hadn't dried all the way in the curing light. Which was impossible to see after putting oil on them. Also, pricing was inconsistent. Last time I paid 45 and today I paid 50. Which is fine except for I didn't get anything done differently today than I did my first appointment read more

Friendly staff...good work on the services... would recommend to friends and family... easy to make and appt

Tried giving this place another shot, but I wish I didn't. First off, they accommodated my mom and I for last minute mani/pedis. The one star would go towards that, the second star towards my nail color, and the third star because the nail tech stayed past the business hours to make sure our nails were dry. Above the nail salon there's a ballet studio with constant rumbling sounds which were obnoxious throughout the whole appointment. You go to a spa to relax, not to be stressed out more than when you first arrived. That leads into the next most obnoxious event; the constant bickering from the staff members in their langauge. This place is average, but not something I'd go out of my way for. Overall, probably won't come here again unless my mom does. read more

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Just had the BEST gel pedicure here! Gorgeous color selections, amazing attention to detail, and lots of parking :) $50 for gel polish, salt scrub, and an awesome massage. And they take card! With tip option! Absolutely wonderful! This will be my new spot! Thank you! read more

Best place in Walnut Creek. My pedi and mani last a very long time. Prices are very reasonable and the staff is very nice and polite. The owner and her husband make sure that service is too notch. Have been going here many years, easy to park! read more

Spotless clean, great massage, nails and toes turned out cute. Technicians worked quickly which I like, but thorough as well. Plenty of parking too. However I gave this spot 3 tries, and my gel mani does not last even a week and a half before starting to peel off. I am used to having my gel mani last 2-3 weeks from other salons. For this, I can only give 3 stars since durability is lacking. read more

This place doesn't even deserve one star. when i tell you my whole damn pedicure was over in 20 minutes . I don't know the name of the lady who did my pedicure but im sure that if someone were to walk in they would immediately recognize who i'm talking about. this lady was so incredibly rude, unprofessional and so impatient to get my pedicure done. this was my first time having her. the pervious time i came, my friend ended up having her and it was the same experience for her. she accidentally cut my skin with the nail clipper and then proceeded to laugh?? Multiple coats of polish went on my toes and they still have those weird lines from where the polish isn't even. this place only has one worker that's professional and does a great job but i don't think she's enough to be this place's saving grace. read more

Love Lily, Rosy and Susan at Platinum Nails!! They never disappoint and offer great service, color and design selections! read more

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I came into this nail salon because I was getting service done on my car in the area. As I was getting my nails done, they were looking bulky, and I told the nail lady I wanted them thinner, after she was done painting, they got really thick and looked super wide. I asked very politely if they could file them a little on the sides. The guy working there then told me very rudely, "No, your nails are done, and we cannot do anything about it," after I told him I was not satisfied what's so ever. He then proceeded to tell me to come back five hours later to get them filed. I told him again that I was not around here, lived more than an hour away, and was just in the area to get service done. He got very angry with me and told me to come another day. I just wanted them to be up to standards with the price I paid. read more

If i can give zero star I would! First time I visited this place since i am not from this area I'm just here for a Job training. I'm from north bay and since this place is right around where my hotel is so I decided to give it a try. First they where not so welcoming when I arrived I asked some questions about what they can offer and showed them a picture of what color I wanted but, instead of answering me one lady said "sit down here now". So I just decided to choose another color from their list to make it easier. One lady working on my feet the other my hands. I started feeling so uncomfortable because of them talking on their language and laughing. They didn't do a good job as my gel manicure was uneven some fingers has 3 coatings and some two but the worst thing here was when i pay. She told me the total was $101 (cheaper here than in north bay) so i said okay then she said DO YOU HAVE CASH FOR TIPS?" IF YOU DON'T WE HAVE ATM RIGHT THERE.. she pointed. I was shocked that she said that. Tips is supposed to be optional for doing a great service but not mandatory! Don't get me wrong I always give my nail tech tips but this is not supposed to be forcefully applied to a conversation. By them being so rude to me they didn't deserve my $20 tip that day! I will never go back there worse nail salon i ever been! read more

I wish i lived closer to here - i was extremely happy about the mani/pedi i got here the night before my cousin's wedding (bridesmaid duties dictated that I get my claws in order). I did make an appointment, which i was a little bit late for, and the lady in charge was not very subtle about showing her displeasure for my little-bit-of-lateness (thanks for the eye roll and frown), but hey, sh*t happens, I'm not from the area, the shop wasn't that busy, so cut a new mom some slack. I'd already apologized profusely, and called. So geez. * EYEROLL* Anyway, they had a great selection of colors (making it hard for me to choose), very comfortable chairs, and a very clean environment. Whereas the "massage" that's included with most mani-pedis usually amounts to not much more than a lotion application, the one i received here was just about the best i can remember - long, thorough, with great pressure. I felt so relaxed, the most relaxed i'd felt in a long time. Judging by the number of regular customers walking through the door after their long days at work, it was clear to me that i'd chosen the right place. I live in SF and the last mani/pedi I got in SF cost $15 more than I paid here, so I was happy about the price I paid. I wished I could've stayed in the comfy chair for the manicure portion (I usually do like getting the mani & pedi done at the same time, especially as I had to get to wedding rehearsal and was in a bit of a rush), but I got the pedicure completely finished first in the massage chair, and then I was moved to the manicure station for the second part. All in all a good experience. Don't know when I would be able to come back but if i'm ever in the area I wouldn't hesitate to return. read more

Beautiful service! Rosie took care of my kiddo and myself. It is very clean and I highly recommended! read more

Platinum Nails - Nail Salons Near Me - Walnut Creek, California

Rude ass mfs. When they think you don't understand but you actually do. And I got tired of hearing them talk shit. I simply came here for a fill. Just a fill. They told me they couldn't make my nails thinner cus some one else did it. That's the whole point, right? I mean I came here to fix it lol. Dude was like you do or I do? So I let him do. Lol and as he proceeded he started to carve into my cuticles, like really using his nails to push mine back, ouch! I told him it hurts and he started talking shit about me in Vietnamese again. Then he said the dumbest thing ever: when I push you nails back to it hurts so your nails are sensitive and I can't make your acrylic thinner cus your nails are too sensitive. Huh? What? So if I can take you pinching my nails then you can make my nails thinner? Wtf? Oh and that shit all came off now (4 days later) I will never return again! read more

Great nail salon, very friendly staff, good prices. Came with a large group and they were able to accommodate all of us. read more

Platinum Nails - Nail Salons Near Me - Walnut Creek, California

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Amazing winter nails! Thank you! Always a amazing job! There is no place in this area that does better! read more

Platinum Nails - Winter nails - Nail Salons Near Me - Walnut Creek, California

Had a decent experience last time so came back. Won't again though. Got a full set and French pedi, French pedi line was uneven, and this was after I asked her to fix it because she painted literally half of my toenail white and said she was done, and the "massage" was just her frantically rubbing lotion on my legs. Full set nails going in all kinds of crooked/sideways directions and no nail was shaped symmetrically...color was super uneven and she was about to do a top coat so I had to tell her to do another coat. Edges still have super uneven color. And in LESS THAN AN HOUR my color is already chipping off. And she cut me while she was filing. And then cleaned the nail with alcohol at the end and it stung so bad. I showed her where she cut me, and she was like "yea I saw it". Well if you saw you cut me, why did you pour a bunch of alcohol on it? Not happy. read more

I came to this place at the last minute, they were nice to squeeze me in for an appointment. That's why they get 2 stars. I had gel nails on 3 of my fingers. I guess they assumed that I gel nails again. The lady doing my nails told me they will charge $30 for gel nails and usually, they charge $3 to remove my gel nails if I don't get gel nails. A standard pedicure is $25. I guess I will get gel nails. As they were working on my nails, I noticed that my big toe is broke so I let them. They said that they would fix it. Here is a week later and the big toe is definitely not fixed. One my gel nails is chipping. I will not be back read more

Exceptional Service every time!! I run a Cadillac dealership so I am always looking out for exaples of exceptional service and "Wow" moments. I absolutly adore the staff here. They are friendly, quick and they do an amazing job! Everytime I have called they have been very flexible with me as I work a lot and have little time; they always squeeze me in and do an amazing job!. Professional and clean, this establishment earns 5 stars every visit thus far! read more

It's been 2 years and I still see Lee every 3-4 weeks for a fill. I don't let anyone else touch my nails. There's a gentleman that always does my pedicures but I don't know his name. Both are very friendly and if I don't know what color to get, they'll suggest something. read more

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Lily and her staff are the best! I have been going here for years after a hot mess of a nail situation from another salon. Rosie is great at acrylic. Nice family feel at this salon and would recommend to anyone. read more

Clean, big, nail studio with very friendly staff. I enjoyed a signature pedicure $35 and a gel manicure $30 exactly two weeks ago. The service was great and the treatments were relaxing. Unfortunately for whatever reason, my nails and toes started chipping after 3 days. By a week, half my nails were off and 8 of my toes. Since it was over the Christmas holiday, I was unable to go back in for repairs so my beautiful nails looked terrible for Christmas. I've regularly gotten my nails done and usually get 2-3 weeks from a gel manicure and 3-6 weeks for a pedicure. I just went back in hoping they would offer me some discount for new paint/gel.. maybe fix the toes or the gel or discount 50%??? They said it had been too long and they wouldn't be able to do anything so I feel a bit taken advantage of. They got my $75 and that's the end of it. Short sided because I could become a loyal, regular customer of theirs. It's a loss! read more

It's my go to place, for now. I've been here about five times total, usually I don't have a problem. I was first intrigued by this place because of all the other yelpers. But I'm starting to find that it's just okay for me. Got my mani and pedi for the weekend. I knew what I wanted from Pinterest. I wanted shellac, so it'll last me. But their options weren't that great. I just wanted a simple nude based nail with a gold tip. Nude in shellac wasn't available and I was going to go with a sheer nude color it seemed but last minute I changed my mind. Glad I did, because I didn't want just a gold tipped nail. The lady doing my nails was kind of rough with with filer. Actually she's always been the few times that she's done my nails. So right now as I type this review my fingers sting as there are little cuts on my skin. And this time there's nail polish all over the tips of my fingers. No complaints on my toes though. SO that's a good thing! Afternoons they're usually busy so best make an appointment. I was a walk-in today so I had a little bit of a wait. Half way through my appoint it started to kind of lighten up but as I left there were two girls waiting in the chairs just for a manicurist and three other girls were walk-ins. Pretty busy for just four ladies in today. read more

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Great people and great work keep me here! I used to just do my own nails. But I saw a photo of their work online and I've been going here for about a year and a half ever since! read more