Keren has been very communicative and aided us in getting our air conditioning timely assessed in…read morethe midst of a heatwave. Fingers crossed it will be repaired soon.

We have never had a property management company that response to us on time and walk us through…read moreevery single step they need to take to complete repairs but Earnest Homes did that. Raziya is always so patient and willing to help us. She's simply the best, my husband always communicates with her and he's the hardest to be impressed but he was.

We own a single-family home in the San Fernando Valley and originally tried renting and managing it…read moreourselves. With all of the city and state laws and regulations, we decided we wanted professionals who really knew what they were doing. We interviewed almost a dozen property management companies, and Derek and Jared Karpel at KIG Property Management stood out by far. Their legal background and knowledge of insurance and construction gave us a lot of confidence, and they are always available when we have a question or want to talk something through. What we appreciate most is the personal attention. They really care about our property, help us make smart decisions, and make sure our tenants are well taken care of. We feel very comfortable having KIG manage our home and would highly recommend them.

Derek and Jared have been managing my rentals for over 3 years now and I'm very happy with the…read moreservice. I'm an out-of-state investor, so it's imperative to have management that truly cares and looks after my units as an extension of me. It's rare to find property managers like these guys with all the value they provide. I haven't had one tenant headache since I started working with them. Everything (thank G-d) has been extremely smooth.

Esmeralda is AMAZING! I called her with a situation we encountered on an order and she made magic…read morehappen!

Terrible company. Extremely unprofessional and, in my experience, completely lacking in…read moretransparency and accountability. I have documentation supporting improper charges and what I believe was retaliation after I challenged them and requested records. I also have written communications showing a representative looking for ways to delay or stall my requests rather than address them. They never provided the records we requested. The owner ultimately claimed they had nothing for us--even though we had paid the company to maintain those records and had repeatedly requested them. Homeowners, protect yourselves. Document everything, question every charge, and make sure you have trustworthy people on your HOA board who will actually advocate for homeowners. In my experience, this company worked far too closely with certain board members, while homeowners were left dealing with the consequences. I would never hire this company again. Stay away.

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I have been a tenant for 2 weeks now and it's been a nightmare! Akiva is the person I have been…read moredealing with. He is rude and nasty! He cute me off from the site portal because I put in too many maintenance request. I did because the place wasn't clean before I moved in. I had cockroaches and maggots . They exterminated and I still had cockroaches. they don't want to repair anything. I'm seeking to sue them! I'm not one to live in filth and be treated disrespectfully!

Don't believe there address on Ventura boulevard where the 7/11 is, that's a P.O. Box…read more This is where There real address is 4525 Ventura boulevard. So if you have any concerns or complaints or need to sue them this is where you need go or send the process server. They stole and damaged all Our property and illegally locked us out of our apartment while Moving what we believe is the managers extended family into our unit. These are bad people and stay away from renting from them. You will thank me later...

LBPM Kester Ave property manager Denisa is absolutely amazing! Always professional, responsive, and…read morekind. From day one, she has gone above and beyond to make our rental experience smooth, stress-free, and even enjoyable. Communication is always prompt and clear whether it's a quick question, a maintenance request, or just checking in. I always receive a professional and friendly response. She handles every situation with patience, kindness, and true care, making us feel valued as tenants rather than just another names on a lease. Any maintenance requests are handled quickly and with care, and communication is top-notch. Couldn't ask for a better property manager -- highly recommend! Thank you Denisa for your ongoing work. From: Lusi & Garo

1 Star -- Extremely Poor Communication and Management…read more I am extremely frustrated with LBPM and the way my HOA's balcony inspection issue has been handled. The required balcony inspection has still not been completed, and this ongoing issue is now directly affecting my ability to sell my condo. I have had prospective buyers back out because the inspection has not been completed, which is causing me significant financial stress and loss. What makes this even worse is the complete lack of communication. I have repeatedly tried calling and contacting the people responsible for handling this matter. I leave messages, request callbacks, and no one responds. I cannot get a straight answer about what is happening, why this has taken so long, or when the inspection will actually be completed. As a homeowner, I should not have to repeatedly chase the management company just to get basic answers about an important safety and compliance issue affecting my property and its value. This has been an incredibly frustrating and disappointing experience. LBPM needs to take responsibility, communicate with homeowners, and actually resolve these issues instead of ignoring phone calls and messages. I would strongly recommend that homeowners carefully consider how responsive and accountable their management company is before choosing LBPM.

It's the best management company that our association has in 50 years. Thank you George and Masha…read morefor honest dedicated work 24/7. Real property management company has transparent system of finance. If somebody wants to protect your investment - hire the real property management company. It's the best experience we had.

I rarely leave negative reviews, but our experience with Real Property Management South San…read moreFernando Valley has been extremely poor and consistent with many of the other 1-star reviews. For context, our HOA is a small 10-unit building. Our primary point of contact was George Golovin, and the issues described below reflect our experience communicating through him and his team. The primary concerns were lack of responsiveness, failure to act on time-sensitive matters, and a pattern of deflecting responsibility. Communication & Responsiveness It was common for emails to go unanswered for extended periods, even when requesting basic or necessary information. In one instance, I requested vendor insurance information related to a roofing project that caused water intrusion into my unit. This required over a month and multiple follow-ups before any meaningful response was provided. Failure to Manage Critical Issues When our garage gate was rendered inoperable and left open, management did not respond for approximately 11 days despite repeated requests for assistance. Once they finally engaged and sent a vendor, the issue was resolved within 48 hours, which highlighted that the delay--not the complexity--was the primary problem. During the period of inaction, the garage remained unsecured and a vehicle was broken into. Governance Issues Our governing documents call for annual board elections. During the time this company managed the property, elections were not conducted unless specifically pushed for by homeowners. Ultimately, residents had to formally organize and petition for an election themselves in order to move forward. Project Oversight Concerns During a major roofing project, it was not clear that vendor insurance documentation had been properly collected in advance. When requested, this information was not readily available through management, which raised concerns about oversight on a significant project. Transition Issues Even during the current transition to a new management company, the incoming company has informed the Board that they have not received responses to transition-related communications for over a week. Timely cooperation is critical for a proper handoff, so this has been concerning. General Experience Overall, interactions were often defensive rather than solution-oriented. Requests for follow-up or accountability were frequently met with explanations that shifted responsibility rather than addressing the issue directly. In my experience, meaningful action often only occurred after formal complaints were filed. It is also worth noting that there is a publicly available DRE Accusation (No. H-42967-LA) involving this company and associated individuals, which prospective clients may wish to review as part of their due diligence. Based on our experience, I would strongly recommend that any HOA carefully evaluate alternatives and perform thorough due diligence before engaging this company.

My roommate and I tried to view this apartment 4 times total - only to be told while waiting at the…read morefront door for the 4th time that the apartment had been rented. Before our 3rd and 4th appointments, management reached out to apologize for the missed appointments, and to confirm the appointments so I know we were on their schedule. We chatted with a couple of current tenants who tried to help us and who told us that management is difficult to get in touch with.

ISHMAEL! BAS! These two guys are in maintenance and they're awesome. They know what they're doing…read morethey know how to do it they do it well they're efficient and omg they come when they say they will. Finding good maintenance is really hard. There are often problems with Willis Park East apartments bc it is an old building, but these two guys help make it better.

I am reviewing as a tenant I looked at a LOT of apartments when I first moved to LA. When I found…read morewhat would become my home for a year, I reached out to MPM for a tour. They were flexible on when they could meet and show the place. It was a great price and a well kept building. I applied and they accepted me as a tenant. I moved in during a hot summer month. I had some minor issues about a month or two in and as a tenant, you can go into your app/portal and file a service request. This process was SO EFFICIENT!! I was able to choose multiple times I was available for issues to be handled and whenever I did have a problem, it was rectified in a timely manner. Sue was my point person throughout my experience renting from Modern Property Management. She always showed concern for my issues and addressed any problem I may have had. I finally met her in person on my walk-through when I moved out (heading back to NY) and it was such a pleasure! I hope MPM has apartments available when I choose to return because I would love to rent from this company again! Thanks for a great experience my first year in LA!

This Review is about Modern Property Management and the property. I never reviewed anything before…read morebut this incident brought me here to do. I'm from the property 9126 langdon ave. North hills. It comes under Modern Property Management. This property is not getting taken care of properly. Management either can't help or don't wanna help. Because you don't get any help from them anyway. First, you can't reach them until they call you themselves. They're Slow to response or solve problems. Owner of this building may be doesn't wanna spend money, so most of the things he comes and fix himself at your door. Crazy right ? It's los angeles california, temperature is 100F, our Air conditioning stopped working. Blowing warm air. i requested maintenance on a portal of Modern Property Management. Till 3 days, no actions were taken. On 4th day i called owner and then he said 'ok i'll call the guy and let you know'. what ? we were surviving in those 3 days, my wife was pregnant. the weather was unbearable. But no one was bothered till day 4. I was shocked. And the cherry on cake was, owner said "it's weekend so you will have to wait till monday". and later when i asked managment about this then they reply was 'our job is to forward your request to the owner'. amazing !

Over the years, my experience with SF Valley has been quite good. Our property manager, Amber…read morePineda, is always available to assist or advise. Most of the vendors SF Valley uses have been excellent. We will even request a particular vendor for various jobs because we trust their work and they know our building.

Awful company to work with. Amber Pineda is incompetent and should not have this job. Horrible…read moreattitude and extremely rude and u helpful