I've been a loyal member for several years. Pre-COVID I was going almost daily with little to no…read moreissues. That all changed when COVID hit. I originally called to ask about freezing my account but that took me calling 4 times over the course of 4 weeks, apparently Steve Fitzwater wasn't capable of returning a phone call. He then preceded to tell me about the COVID credit but I had to call corporate in order to get it. When I called corporate I spoke w/ Amber in member services who advised the COVID credit could only be given as a credit on my account to be used when I returned to the club, but could not be refunded. However, she needed to get with Steve about the freeze on my account. She asked if I wanted an email or a phone call once she had an answer. I said I'd prefer a phone call. 3 weeks went by with no call or email. I called corporate back and spoke with Heather Wells who advised that the COVID credit was on my account and the freeze had been put in place. I asked about refunding that money as well as a refund for July since it took 4 weeks for Steve to respond to my request on freezing the account. She advised that this request would need to go to another team to which I asked to speak with them, but was denied that request. I asked for her to take the steps for approval on a refund. She agreed. After advising me that it would take 6-8 weeks for an answer, I received an email within a week of the denial for a refund of the COVID credit and for the month of July. I again asked to speak to her boss. I received a voicemail later that day from Terry Dasute(?) - Regional Director of Genesis with a phone number to return his call. He advised that it was his voicemail and to leave a message with a time that works for me for him to call. I called this number but it was for the club in Overland Park and to my surprise Terry does not have a voicemail for me to leave a message. I left a message with the front desk but no call back. I'm currently 13 phone calls in since July 2nd, trying to receive money back for the 5 weeks the club was closed beyond the month of April and a credit for the month of July. I will not be going back to Genesis and I would advise anyone reading this post to do the same. The overall experience has gone beyond the small amount of money I'm asking for and I hope that if you're considering joining that you reconsider.

From the owner: Genesis Health Clubs Olathe Ridgeview is a luxury, full-service health club in Olathe, KS built for…read moreresults, accountability, and a strong local community. This premier fitness destination features top-tier strength training equipment, expansive free weight areas, and modern cardio machines to support every training style. Members enjoy instructor-led group fitness classes including Cycle, Pilates, and Barre, along with certified personal training focused on real, sustainable progress. Families are supported with CPR-certified Kids Club childcare, making it easier to stay consistent. Standout amenities include an indoor pool, outdoor pool, CrossFit-style training, All American Training, and an on-site café, creating a well-rounded fitness and recovery experience. Visit Genesis Health Clubs Olathe Ridgeview for a premium gym experience designed to support every fitness goal.

Had a horrible experience with a very rude manager named LaShonda who denied service based on a…read moremade up 'policy'. Buyers beware.

Went here for a 90 minute prenatal massage. I was greeted by the front desk who was friendly and…read morehelpful when walking me through the intake questionnaire. I met the massage therapist who was also very kind and friendly. They had me lay on my side for the massage. However, they only spent about 10-15 minutes on each side and didn't address my concerns in my lower back or shoulders much. There was very little pressure and just light rubbing. Then the massage therapist got to my feet. I was taken aback because he spent at least 45 minutes to an hour massaging my feet. I'm not exaggerating. at times I would look down and he wasn't even really massaging, just holding my feet. I can't believe I spent as much money as I did to get an hour foot "massage". The staff is friendly but pushes the membership. After that, I was not interested in signing up. Please look elsewhere for a prenatal massage. Edited to add- I've tried calling a few times like they asked in their response and haven't gotten a call back. Even after leaving a message. They don't seem to really care.

My first visit to Life time salon was incredible, from the time I arrived til my departure, a.great…read moreexperience, Kimmy did a superb job on my hairstyle, will become my favorite hairstylist.

In late September I had Silvie extensions put in my hair costing over $1500. After 6 weeks the…read morecolor of the hair changed to a brassy tint. When I informed the stylist she recommended toner which did not work but we continued 3 more treatments. Now the extensions are damaged and the texture feels like straw. I contacted Silvie and they mentioned that hard water could damage the extensions. My belief is that these were defective extensions. There is no choice but to remove them but the manager refuses to assist and now I'm banned from Lifetime. Very unprofessional!

I had called to make an appointment and was told I could come in right away. When I arrived, one of…read morethe employees was giving a chair massage to a man right in a semi private area. It felt a little uncomfortable--there was no real privacy, as people could be walking in and out while a person could be trying to relax. I sat there awkwardly until I was finally taken to a private room and asked to wait. I waited about 10 minutes before my 60-minute full body massage began. I was expecting a Swedish-style massage, but it was much more intense than I anticipated. I was sore for a few days afterward, but I did feel overall relief--especially in my neck and lower back. The reason for my 3-star rating is cleanliness. The sheets didn't feel clean; I noticed an oily residue when I first laid down, which was a bit off-putting. Would I go back? Probably not. The price was reasonable, but I'd rather pay a bit more for a cleaner and more professional setting.

We were able to get in fairly quickly on a Saturday afternoon for a chair massage. Had to wait…read moreabout 15 minutes. The service was great and felt completely refreshed after my massage. This is a hole in the wall spot but don't let the appearance of the place turn you off.

Ana did not show up for my appointment and made some weird excuse that I canceled. Very awkward and…read moredisappointing.

What a wonderful massage - Deep tissue, relaxing and comfortable environment! I was having issues…read morewith my shoulders and this took care of it!

Needing a real deep tissue massage? Ryan is the guy that you want to see. He listens, and then digs…read morein. The results continue to be fantastic. The staff is friendly, and facilities are clean, comfortable, and relaxing.

who still asks for credit card over the phone??? you know anyone can create a phone number to take…read moreinfo like that. went in person, promised me a treatment if I waited an hour..I did then they said nobody can see you. even their employees don't want to be there. no thanks

Can I give Emma 10 stars! I've had a lot of facials and this was hands down the best if you're…read morelooking for a relaxing massage. She did a facial massage that had me the most relaxed I've even been and then ended with a foot massage. I am already dreaming of going back!

Took myself on a little solo skincare escape this weekend and wow, my skin and soul feel so much…read morebetter for it. Grace gave me a fully customized facial using products so clean and natural you could practically eat them (seriously, I think the mask she whipped up for my skin was Kale based). Think cooling globes, nourishing masks, gentle cleansing, and the kind of facial massage that melts you into the table. She blends science, intention, and the coziest energy. My skin was glowing and I left feeling actually refreshed which, as a toddler mom, feels like a miracle in itself!! Highly recommend a visit if you're in need of a full body reset or just want to glow a little brighter!

Everything about the the massage was incredible you shld go try it yourself. One of the best…read moremassages I ever had

Found this to be a rather affordable place to get a quick half hour massage so I took to their…read morewebsite to book an appointment. I booked an appointment for 1:30pm and started to get ready to leave. At 1:06 I was getting ready to leave when they had called me and I was not able to answer because I was getting ready to leave. I arrive for my appointment at the scheduled time to find a locked door. I called the number back and she answered saying she tried to call and email but it was my fault I was not able to be contacted. I check my email and she emailed me saying she had another appointment and I needed to pick a different time. Not sure what the point of "booking" is if it is not a reserved time. Hate to leave bad reviews of places I have never been to before but seems some work on the website is in order if booking does not reserve your time. Probably going to find somewhere else to go next time.

Great place, we switched it up and did a combo 20/20. We…read morenormally do the full body (5 star) Combo was nice but different experience I'd say 3 star.

Awkward atmosphere. I just wanted a massage though they kept nagging me for more services.read more

Ive come here a few things. Great place. The stylists always get my hair done right…read more They have always been friendly and all questions to help both me and them. So if you're looking for a great place for great hair care, come here.

I've been coming to Salon Savvy for years and they are clean, welcoming, and everyone that leaves…read morelooks great! They provide a variety of services and have great hair stylists. I have my regular stylist (Alison) but I've used others if she was on vacation and have been pleased with them all.