We were on vacation and my crown #8 popped off the first night we arrived in town! I thought surely…read morethat my whole vacation was going to be ruined! My daughter is a dentist in California and she was not about to let me go through my trip with a missing front tooth! She found CDS and contacted them as soon as they opened up on Monday. The process of getting an appointment was very easy as they had whatsapp available to communicate on. The appointment was made within twenty minutes. The clinic made arrangements to come and pick us up and drop us off at our hotel. We saw Dr. Enrique, a prosthodontist, for the recement crown and he was happy to help. The dental assistants took a Pano and intraoral pics of my smile for their thorough records. It was actually to my daughter's pleasure that she got to have a second opinion and conversation with a prosth regarding restoring some difficult implants that I have already placed. It was well worth the trip to come and see Dr. Enrique. Everyone is very professional, kind, and efficient. We even met some people in the waiting room who come here to do all their dental work from the US. We are pleased with the services and would consider coming back. Give them a try for your dental needs! Thanks CDS!

PLEASE Read This BEFORE CHOOSING Cancun Dental Specialist…read more Picture this: you save money for months--or even years--to travel to Mexico and finally fix your smile. You put your trust in a clinic with your natural teeth, believing that if something goes wrong, they will stand behind their work. Unfortunately, that was not my experience. I traveled to Cancun Dental Specialist to restore my four upper front teeth. My treatment included two crowns and two veneers, and I trusted the recommendations made by their clinical team. Within days of the procedure, I noticed that one of the veneers already had a small defect. It didn't feel or look like the others, and I reported my concern to the clinic shortly afterward. By that time, however, I was no longer in the country, making an immediate return impossible. Because I notified the clinic as soon as I became aware of the problem, I would reasonably expect that communication to have been documented in my clinical records as part of my treatment history. Over time, that same veneer eventually suffered a partial loss of material in the exact area where the original defect had appeared. The most disappointing part has not been the restoration itself, but the way my case has been handled. I have provided clinical photographs, X-rays, my current dentist's treatment estimate, and a detailed explanation of the timeline of events. Despite this, the clinic has declined to submit my case for clinical review unless I first provide a written dental report documenting the diagnosis from when the problem first appeared. The problem is that the defect first appeared several years ago. Requiring a report documenting what was observed at that time is, in practical terms, asking me to produce documentation retrospectively--something that simply cannot be done today. Another disappointment is that the main reason I sought treatment was to improve the appearance of two root canal-treated teeth that had become discolored. Despite the treatment, that discoloration is still visible today. After my treatment, I learned that many dentists recommend considering internal bleaching before placing veneers or crowns on root canal-treated teeth to help achieve a more natural and uniform result. Had that option been discussed with me beforehand, I would have gladly accepted the additional cost, because correcting that discoloration was the entire reason I decided to undergo treatment. After seeking a second professional opinion, I was informed that, given the current condition of my teeth, the recommended solution would likely involve crowns rather than veneers. That means correcting this situation today could require a significantly more extensive and considerably more expensive treatment than the one I originally underwent. Medical tourism requires an enormous amount of trust because once healthy tooth structure is removed, there is no way to reverse it. Patients rely on the clinic not only to perform quality work, but also to respond fairly when concerns arise. I understand that warranties have limits. However, my concern has NEVER been about asking for a warranty years later. My concern is that the issue began almost immediately after treatment. I reported it to the clinic as soon as I noticed it, but I wasn't in a position to travel back to Cancun so the restoration could be evaluated and the problem corrected. In my opinion, any fair clinical assessment should take that history into account rather than rely solely on documentation that can no longer be obtained years later. Despite the evidence I have provided, my case has still not been reviewed by the clinical team. If you are considering traveling here for dental work, ask yourself one simple question: If something goes wrong after you return home, will this clinic genuinely review your case based on the available evidence--or will the passage of time become more important than the evidence itself? I sincerely wish my experience had been different.

I love this place. It was very close to my apartment. I needed to have a crown re-cemented and they…read moretook me as a walk in. As I waited and filled out paperwork, I ask about a cleaning. The dentist was happy to accommodate. She did an awesome and thorough job. Very happy with results. Staff was engaging and professional. The office was clean and adhered to Covid guidelines.

From the owner: Somos un grupo de Odontologos de todas las especialidades dentales. Ofrecemos un servicio calido y…read morehumano con tratamientos profesionales y de calidad. Estamos ubicados en Playa del Carmen, Quintana Roo

I've only done a cleaning and a check up with Dr Carlos Escalante Martinez, but I had a really good…read moreexperience and trust him. He was recommended by a local friend of mine here in Puerto. Dr Martinez did a really good job cleaning and he took a picture of the cavity to show me what was going on. I really appreciated the picture since I had some fears about going to a dentist that I didn't know. I paid 700 mexican pesos for cleaning and checkup and will pay another 700 pesos to fix my cavity. He charges 6000 pesos for a root filling. I chatted with the office via WhatsApp, but the Dr asked me to send him an email with info he needed. If you use the phone number, remember to add the Mexican country code +52.

From the owner: No matter what you do, the most important for me is do it with LOVE, above all things. This is who…read moreI am.

Cancun Dental Design is affiliated with Sota Dental Mexico…read more I spoke with Mr. Carlos from Sota Dental Mexico and he referred me to Dr.David from Cancun Dental Design. Dr. David shared my case with their specialists and he gave me a very sincere & brilliant analysis. Nowhere in the USA, I would find such caring and friendly dentists, not to mention their exceptional knowledge and outstanding professionalism

My wife and I had complete mouth reconstructions completed by Cancun Dental Designs in 2025. This…read moremeans all of our teeth werr crowned. In addition I had several root canals, an extraction and one implant perfprmed. All of the work was excellent! Even my U.S. dentist was very impressed and I think jealous. The staff is extremely caring, everything is efficient and Carlos, the clinic manager takes care of everything with a smile! Dr. Nora Contreras was my doctor, she is a calm, kind perfectionist. My wife was with Dr. Roberto Sanchez, he worked fast with perfect results, he also sings a little while he works. If you have expensive dental work to do, this is by far the best clinic in Mexico and you cannot beat their prices.

Dr Alex is the greatest! I needed a routine checkup and cleaning, and a crown replaced that was…read moredestroyed by a dentist in a hurry in Texas. He fixed everything, with the most professional style, and fair price. I should add that Dr Alex is quite the perfectionist. The first crown that came from the dental lab did not suit him and he found a lab he liked better and got a better quality crown. Although I did have to return to Playa del Carmen a second time, it was well worth it, considering the high quality, affordability and above all, personal attention at Dental Balance. For sure I'll be back for my checkup next year!

Amazing! Alex and staff are wonderful! I had a tooth break on my first week of vacation. Luckily I…read morefound Alex and the work he did was artful. Skilled perfectionist, I can honestly say this is the best crown I have ever received! I highly recommend!

I cannot recommend Dental Spa in Playa del Carmen highly enough…read more Over the past two weeks, Dr. Victor and his outstanding team have provided me with exceptional dental care, including fillings, a root canal, periodontal treatment, and preparation for porcelain veneers. What impressed me most was Dr. Victor's conservative approach. As my gums responded better than expected, he adjusted my treatment plan to be less invasive. Rather than simply following the original plan, he based his decisions on how I was actually healing. That gave me tremendous confidence that he always put my best interests first. The entire staff has been professional, friendly, patient, and genuinely caring. Every question I had was answered thoroughly, and I never felt rushed. When one of my temporary veneers accidentally came off while I was still adjusting to them, Dr. Victor personally made time to see me the very same day before my flight back to the United States. That level of dedication and customer service is rare and meant a great deal to me. Although I'll be returning soon to receive my permanent veneers, my experience so far has exceeded my expectations. I highly recommend Dr. Victor, Dental Spa, and the entire team to anyone looking for outstanding dental care in Playa del Carmen. Thank you all for taking such great care of me!

We left with an estimate for what the dentist said we needed; most of the work has to be done at a…read moredifferent location - they are not certified here and do not have any equipment. Total extraction and implant (x4) = 25,825 pesos or ~$1,500 usd EACH Resin Filling for cavities (×7) = 1,780 pesos or ~$99 usd EACH Numbing for procedure = 1,000 pesos or ~$55 usd This location is ONLY certified to do cleanings, surface fillings and teeth whitening. ALL other dental work is outsourced to someone else (even xrays have to be done elsewhere). This is basically a sales office and tooth whitening clinic for tourists. We did get take their advice and get the 3D xrays FROM ANOTHER VENDOR; this place can only do small segment xrays (1 tooth at a time). 3D xrays from a different vendor are CASH ONLY and full 3D (top and bottom) = 1,600 pesos (~$90 usd). You get the xrays on a cd and can take it anywhere in the world *thumbs up* After getting a 2nd opinion from another well-known local dentist... They went over the 3D xrays tooth by tooth with us and found NOT 7 cavities, just 2. We found NOT 4 extractions + 4 implants; instead: 1 extraction, 1 crown replacement (cosmetic) and 2 root canal/crowns TOTAL. It's not a good sign when you hear that a place is NOT even certified to do all the work of a dentist, but instead call themselves a "dental spa". This place is is good for a chipped tooth and tooth whitening while in vacation (no wait), but you will be paying prices like home.

Great Dr reasonable did amazing front tooth repair not overly pushy like US Drs. Overall very happyread more

This was a terrible experience...I booked an appointment through my hotel at the Hilton. We were…read moregiven the wrong address...I was late for the appt but made it eventually...I don't speak Spanish so had to ask several other dentists close to Mega store where this was exactly... Then I show up and the Dentist, Perla Roche, who speaks good English...did not show up for the appointment, did not call but instead had a newer young male Dentist cover for her...who did not speak English (nor did the assistant)... and proceeded to clean my teeth, roughly for 10 minutes, no inspection, no flossing...and painful. Not adequate! I was promised digital dental xrays and this office was over priced to begin with...but they do not have the machine and did not include it in the price. The xray clinic was almost closed by the time I finished talking to Dr. Roche...at first she told the assistant she was not available. I persisted and she finally came on the phone. She offered to have the new dentist redo my cleaning and I refused! She then said she would not charge me. I left ...much delayed and disappointed and painful gums. The next day this dentist, calls my hotel to complain I that I left without paying...she told me directly I would not be charged. I do not recommend this business. Also, my time here is limited, I will not be able to get the xrays I was promised nor the proper cleaning. Shame on you Dr. Perla Roche...terrible service

I was very pleased with my first-time cleaning and check-up today. Dr. Cristina is gentle but…read morethorough. The support staff were attentive and efficient. It was hard for me to leave my dentist in Torreón so I had procrastinated about finding a new one. I'm so glad I finally made that phone call. I was not disappointed.

Super. Just, SUPER. Professional, personal, high tech office and a wonderful dentist who speaks…read moreexcellent English.. did I mention that she has small hands? That's a big plus for me. (One of my previous dentists had been a line backer in college.. BIG hands.) A couple years earlier I'd gone to a dental patient mill in Plaza Americas. They did a terrible job with a root canal, taking over 5 hours. Their crowns had huge spaces to the gums which constantly snagged fiberous food. Dr Christina made new crowns which are perfect, easy to clean and look totally natural... and for a small fraction of the US price. My US dentist takes 2 weeks to get crowns made..Dr Christina can have them in a day or 2. I recommended her to a female friend in the US. My friend now loves her new look and it has changed her life. This place does quality work, quickly and for a very reasonable price. Her office is easy to find and in a good part of town. It is right across the street from the Gran Plaza mall on Ave Nichupte. From the Hotel Zone you can take the R2-27 bus for 10.5 pesos. Or, take the R44 bus from Plaza Americas for 8 pesos.