Great store but after Covid they never was open again. Apple Maps said they were open and I took a…read morehour drive to find out they were not open!!! But If they are open it's 5 stars! Great customer service!!!

Good customer service and selection of games! It has been years since I last walked into the door…read more There's more room to walk around in and everything was organized.

Phoenix Games really has everything you could ask for, and then some. There's a great selection of…read moregames and consoles from every generation. Games are organized alphabetically, with clear sections for each manufacturer, making your hunt for your latest video game obsession as easy as possible. Staff are incredibly friendly and helpful, with a lot of knowledge on the games they're offering if you have any questions. Prices seem pretty reasonable as well! Retro gaming can get expensive. I wouldn't say Phoenix Games is a bargain, but they're definitely not out to nickel and dime you from my experience. Overall, I'm always stoked to stop by when I'm in the area -- whether just to browse, or because I have a specific title in mind.

Mehh...ebay is kinda a better deal sometimes. Its cool I guess to go look at physical copys of the…read moregames. They didn't have the game I was looking for. They have an arcade thing you can pay and play. That is also cool. I think they should have more of an interactive showroom floor. Moreover the staff where friendly.

The people here are always honest and kind! I love the way they treat me and give me fair prices…read moreand I feel like supporting a small game store is more important than supporting big chains.

Omar installed screen protectors for my new iPhones. He took extra time to meticulously clean each…read morescreen and professionally applied the screen protectors. They are perfectly centered and there were no air bubbles and no bumps from dust particles! That's perfection I appreciate because I couldn't have done as good myself. Omar also offered a good price for my old iPhones, but gave me even more in trade.

Love this place. I always prefer shopping here whenever I…read morecan. Support local! Games store for gamers :)

This place is absolutely fantastic and gives me major nostalgic vibes the moment I walk in. It's a…read moresmall corner video game store packed from floor to ceiling with all kinds of goodies. Everything is priced very fairly and competitive with mainstream retailers, online platforms, and even other retro game shops. They do it all here: retro and new video games, consoles, trading cards, plushies, accessories, and more. I feel truly lucky to have found this spot. It's officially my new go-to for anything gaming-related, whether I need something ASAP, want to get a game disc resurfaced, or just want to pop in and see what's new. Their backroom looks like it's bursting with even more treasures and I'm excited to see how they grow over time. I wish San Francisco had more places like this because the city is really lacking when it comes to true video game stores. We don't even have a Gamestop anymore in the heart of the city. The closest video game store is in Stonestown, which can be very inconvenient to get to. They also have some awesome free-to-play arcade setups and welcome people to just hang out inside, which gives the place a really laid-back, community vibe. If you're looking for a specific game or system and they don't have it, they'll even take your number and give you a call once they track it down. Such a thoughtful touch. I especially love their preowned deals like the buy two, get one free promo for games priced $11.99 or less. I can't wait to come back for my next haul.

Game Shop Downstairs in downtown San Jose is so awesome! They have a bunch of old computers, gaming…read moresystems, manga, games, TCGs, collectibles and more. I easily spent an hour in here checking things out. Perfect for a game collector or enthusiast. Super chill low key vibes

If you're looking for a piece of nostalgia or to walk down memory lane of your childhood, this is…read moredefinitely a place that you would want to check out. They have new school, old school video game, consoles games, movies and Pokémon cards. I just wish that they were open on Sundays. Service is friendly but parking at times can be a bit difficult since it is on a busy street in downtown San Jose. Definitely recommend checking them out and supporting this business.

We been visiting this store for a long time with my husband and kids…read more We love collecting Nintendo video games and Nintendo consoles. This time we visit Retroactive because I was in search for some games for my Nintendo DS lite. I found 2 games and I was so happy. The price was reasonable and i love it. We also speak with the owner and he was so nice and helpful. We were talking about games and we notice that he really loves what he is doting his store. We really recommend this store. I am so glad that we have this store near to our home. You can also find vintage vinyl records, PlayStations games, Xbox games and more. We enjoy our time and our kids were so happy.

The minute you step into Retroactive Records, you know you've found a hidden gem, wealth of…read moreknowledge and unmatchable inventory. Steve, the owner and music aficionado is eager to help and answer any questions. From vintage gaming to records across all genres, this place has it all and is quickly becoming a Suisun City favorite and Bay Area day trip destination. Retroactive also hosts shows in their space which are a ton of fun and bring the community together. We left with an Xbox storage component to increase the memory of the console. It was a great value at half the cost of what we found at online merchants and we were happy to support a local business. We also couldn't resist the store merch and got a sweatshirt and t-shirt!

Second to none customer service!…read more Best bulk TGC cards! Only 10 for a $1! I was there from 11am-1:30, searching for Yuka Morii and Asako Ito created Pokémon cards, I found a great collection of Yuka Morii cards, but only a few Asako Ito cards in the bulk boxes, but I only searched two boxes lol. I'll be back to search for more! Also don't forget to sign up with their rewards program, you earn points with every $1 spent! I spent about 13 bucks, so I earned some great points today! Always a class act, at DVY, great environment and very knowledgeable people. Overall: 20/10 on that Jonny Rating!

Great selection of cards in tons of boxes. Go nuts, have a good time sorting through them all. Well…read moreworth a visit. Hopefully they'll get more vintage cards soon!

Great selection selection friendly knowledgeable staff good prices if your looking for harder to…read morefind newer titles this is the place

I recently went to this establishment for the first time last week, and returned because I had a…read moresmall issue. The issue was not a big deal, almost expected, but what was not expected was how much the employee was able to help. Feels great to finally find a game store that still cares more about the customer than ripping off normal people. These guys are great and the prices seem pretty reasonable, especially compared to other places. I don't know if he was an employee or the owner, but I just wanted to thank Tommy for helping me on both of my visits and made me feel like I found a new game store to call home.

Really good customer service from the guy at the front counter. Only problem I have is these guys…read moreare no better than GameStop. They sell games at ridiculous prices but will give you penny's on the dollar for your games and or console. Which is fair as they have to make money but you would expect some of these stores to compete with GameStop when in reality they might even offer you less.

The selection is insane! From old nintendo consoles, 3ds games, accessories and soooo many games!!!…read morePs5, ps3, xbox360, you name it, they got it! This place is super cheap, customer service always great! Sometimes the hours aren't accurate but life happens, just come back another time.

this gamestop has all the essentials for gamers and those into games overall. i took with me to add…read moreto my POP collection: Swiper i also loved the customer service and attention to my questions, as i inquired about a PS5 future purchase and how they also give you credit for any type of trade-ins

The staff here was super friendly, and their great customer service honestly made me buy more than…read moreI planned -- in the best way possible! I absolutely love their wall of TCG (Trading Card Game) products -- it's impressive and way more stocked than I expected. The store itself is clean and very organized, definitely more so than some of the city locations I've been to. Overall, an awesome experience! I'll definitely be coming back for more collectibles and games.