I took my wife's Jeep in to diagnose a check engine light. I did not have an appointment but just…read moreleft the car there for them to work it in and they called back with a diagnosis before noon. I asked them to check a couple other items on the vehicle And was surprised and extremely satisfied with the cost of repairs. Would highly recommend

Their services excellent and fast and reliable. I would love…read moreto use their service more often and also I would like to recommend it to my friends and family.

Just about 6 years into owning my car and it was time to get new tires. I was so skeptical to go…read moresince I had never heard of anyone personal go to discount tire. They would go to dobbs or another chain because it's well known but I saw this place had a 5 star rating and I was like okay let's give it a go. I did my research for the type of tires I should get. Earlier this winter I was sliding over ice and was convinced I needed to get an SUV until everyone around me said no I just need new tires lol So I found all weather tires and even opted for something highly rated that's more expensive but popular because it gave me peace of mind to know they were a solid choice. The men who I interacted with were so nice and educated me. I made an appt online and then they called me because they could get me in earlier (which I was so grateful for!!) I did have a prior appt and they said I could swing by whenever and they would finish before close so I could come by to pick it up. Knock on wood it's been great so far! Should be good for the next 6 years. I'll probably have a new car by then but hoping I won't have any trouble! I did opt for the warranty so shouldn't be any $$ with their no questions asked policy so again, great peace of mind.

The Experience I have been waiting for!…read more Researched the tire I wanted and saw was for sale at Discount Tire. My old place did not. Stopped in and their Bridgeton location had in stock. So they shipped,same day to Lake STL, and was cheaper than anywhere else. I came back 3 hours later and they installed the 4 tires in about 30 minutes. They cleaned/shined the tires. Ran an alignment test. -I did not need an alignment. -My old place always charged me. Place is really clean and friendly. Aiden, my sales guy, was awesome!! Super friendly and found me discounts. I'll be back with my other vehicles! Freddy's is next door. You can eat ice cream and watch them install your tires in 30 minutes. It's perfect!

This was my 2nd time at this location since they have been open. First time was a tire censor this…read moretime a small screw in my tire. Both times repairs were made immediately and both times there was NO Charge. The service was friendly and I recommend this location for your tire needs.

I was pleasantly surprised when my tire was fixed at no charge at Discount Tire yesterday. I was…read morepleasantly greeted and I asked if I needed an appointment. I was told no. I told the young man that my tire was leaking based on the alert on my dashboard. He offered me a seat and went about checking the tires. He said they would find the problem and let me know. A little later he advised that my tire had a metal shard in it and they were able to fix it. I asked the cost and he said, "No charge." If they are able to fix the tire, they don't charge; they only ask that you patronize them the next time you need tires. I was escorted to my car which was delivered near the entrance and drove home completely satisfied with this encounter. What a great business model.

I am not sure how the current rating is so low. I recently punctured my tire (i have no idea how, a…read morenail on the road maybe?) and the situation was quite dire. i made an appointment with plaza tire that night (thank the lord i was able to schedule something the next day), and they actually called me early in the morning to say that if i brought my car in early they could see me ahead of schedule the work was done fairly quickly and the cost was super reasonable. Justin is great at customer service. i will definitely come back here for my tire needs

I took my car to another local repair shop I always went to and trusted, they were bought out…read morerecently. They quoted all kinds of things to fix, some I believed, some were outright lies! One lie was that the battery needed to be replaced and they would happily do that for $425, yeah, I bet you would! The problem was THEY had just replaced the battery 14 months earlier (much cheaper then) when the shop was under different ownership and it had a 4 or 5-year warranty! Immediately I was suspicious. They also said I needed a brake job, alignment, motor mounts, and a new power steering pump. The power steering pump was quoted at over $2000 total, the labor alone was quoted at about $1500! How many hours or days does this one job take to justify $1500? I am no expert, but it would seem they probably get around $150 per hour, but certainly not more than $175, so $1500 would mean 8- 10 hours! I looked up how long the job takes online for my car and found it can take about 3.5 hours, and an experienced mechanic can do it in just over an hour or two so not sure what that place is doing. After doing my own research I knew I had to go somewhere else. I knew the brakes and the power steering needed to be addressed so I called Plaza. I spoke to Justin who was extremely helpful and professional and made an appointment for the next day and dropped the car the evening before. I asked them to do the brakes and alignment after getting a quote. I also requested that, if at all possible, to have my car finished by 3 pm, they called at 2 pm and it was ready! They did the brakes and alignment for quite a bit less than the other shop quoted, checked my battery which it turns out is fine, and gave me a quote to fix the power steering that was a FULL $800 cheaper (parts and labor) than the other shop quoted and that is without the coupon online. I will be calling Plaza in a few months to do the power steering pump. I think I have found my new car repair shop!

They do an amazing job at a fair price. The staff and mechanics are friendly and explain everything…read moreto you so you know what is going on with your vehicle.

I have seen all the bad reviews at different locations. Here's my experience:…read more 5-Star Review I had the pleasure of getting my car serviced today at Plaza Tire, and I am genuinely impressed. The entire team is incredibly friendly and helpful. This is truly the best business in Fairview Heights, Illinois, and it has officially become my go‑to place for all my car needs. While I was there, I overheard another customer complimenting an employee--Cody--on his great work and friendliness, which matched my own experience. Patrick and Michael helped me during my visit, and each of them showed their own unique style of kindness and professionalism. Even the gentleman at the soda machine offered me a drink. It may seem small, but it meant a lot. The staff interacts with customers the entire time, creating a welcoming and genuine atmosphere. Plaza Tire is a real asset to Fairview Heights. Please don't change--at this rate, you'll have the whole city coming to you for their automotive needs. This company is on a path to grow. Until they show me a bad experience. I rate this as a great place. Cody will be going to Belleville Illinois and I think he will be a great asset to the Plaza tires.

I have taken my cars her for the past 4 years that I went to Lindenwood University and they have…read morebeen nothing but honest and loyal to me. Not once have they ripped me off and they have always been very easy to work with. Even as a 22 year old girl, who knows nothing about cars, they have never tried to take advantage of me and have never treated me like I was stupid or lesser because of my knowledge on cars and the many questions I may ask at times. They don't try and up-charge us and only provide the services that we need and request. There aren't any hidden fees and, as precaution, I always check my receipts before check-out and leaving the shop to ensure everything adds up. I've never had an issue in the many years I have been personally bringing my car in. I even had some pretty major things done here from an engine issue to having all four tires ordered and replaced.

I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

I called on a Sunday to make an appointment for an inspection, as that is the only day they…read moreschedule for these appointments. I was told to call and confirm my appointment. I called to confirm, and they had no record of it. I then called the main office and the woman was very rude and offered no apology. She just told me to call next week and make another appointment. So annoyed!

Went in for a battery and inspection. Way overcharged for battery and also told me the engine…read morefilter was clogged and I needed the system "Vaccuumed." I had the filter checked the next day at dealership and was told it did not need replacing. I dodged a bullet. Avoid this place at all costs.