Purchased a spa to replace a very old one. From purchase to installation, the experience was great…read more The removal and installation was difficult but Nate and Al, and Jeff, the crane operator, made it seem like was routine for them. I was nervous but these guys know what they're doing. We now have a beautiful new spa and from beginning to end, they treated us with white glove service. I would go back to Dublin Spa Center in a heartbeat. Thank you Nate, Al and Jeff!

Highly disappointed customer. We purchased a salt water spa from Dublin Spa just 6 months ago for…read moreapproximately $12,000. While everything worked wonderfully at first, our Cal Salt system stopped functioning around May, and we reported it immediately. We were told a replacement part was unavailable and would take time this is understandable to a degree. However, we've now been without a working salt spa for over two months, and your team has informed us this could take several more months to resolve. That level of service is simply unacceptable for such a high value purchase.

Absolutely incredible experience from start to finish! We we're looking to completely transform our…read morebackyard, and they exceeded every expectation.

This company has been the best to work with! Fair pricing, service was great, and they hit their…read morecompletion timeline perfectly. As a General Contractor and home owner I will use them as a sub contractor on all my next projects and also my own home. Thank you Jeremy for being easy to work with and I can't wait to do future business with you !

You're fired. Hours open but no one there. Don't answer phone. No return phone calls. Pool water…read moreanalysis not reliable. Done. Moved on.

Owner finally responds after a year saying my review is fraudulent due to owner neglect. What he…read moredidn't say was that I was charged a few times when no "technician" showed up. Several times one did but spoke no english. After a few weeks of having to leave a message finally one showed up only to tell me my levels were low. He didn't say I had a leak but my levels were low. A few weeks, pay cycles, and increased water bills later a leak was "Supposed" See Pool Time cannot diagnose a leak. They can only refer you to a service that is backed up for months. So what happened to me was a wasted summer with no pool and an increased water bill plus being charged for a cleaning service that couldn't do the job. I could see if just one of them said "Look Sir. There's nothing we can do." That never happened. They just showed up when they felt like it and charged me.

If you are looking to resurface or install your swimming pool. Look to Adams pool solutions they…read moreare efficient and great with customer service. Jose is the greatest C. Marley

We recently completed a major pool remodel with Adams Pool Solutions, and the results exceeded our…read moreexpectations. It truly looks like a brand-new pool, and we couldn't be happier with how everything turned out. From start to finish, the entire process was smooth and professional. The quality of workmanship was outstanding, with great attention to detail throughout the project. What really stood out was how responsive and easy the team was to work with. They communicated clearly, answered questions quickly, and kept us informed every step of the way. A special thank you to our project manager, Jose Gonzalez, who was exceptional throughout the entire remodel. Jose was professional, knowledgeable, and incredibly responsive. He made sure every detail was handled, kept the project moving on schedule, and always took the time to address any questions or concerns. His communication and commitment to customer satisfaction made the experience stress-free and enjoyable. It's not always easy to find a company that delivers both excellent craftsmanship and great customer service, but they did exactly that. We highly recommend them to anyone considering a pool remodel or upgrade.

I walked into the store when it wasn't very busy. There was a salesman behind the desk, and as I…read morestarted to say what I needed, he let two men walk in and interrupt me. I asked him to show me electric fireplace inserts. He asked if I had a contractor to install one, which I did not. I referenced a competitor who offers installers and he said, "well, we aren't them." I thought it was a rude response, as I was just trying to get a feel for why some places do, some places don't. And, an overall idea of what is involved in the installation process. They only had one insert on display, which didn't impress me. I got an urgent work message, so left in somewhat of a hurry, but also left with no interest in giving them my business. Too bad.

The sales lady went through our options and in the end said we should call PGE to fix our leaking…read moregas fireplace . We did and she saved us getting a new one even if it meant losing a sale but also doing the right thing helping us! I later dropped off a bottle of wine as a thank you but this place is ethical and worth shopping here first.

I am a customer that spends thousands a month on supplies from this company. My first time visiting…read morethis location and was treated very rude and denied a restroom. Customer service is terrible especially from the lady with a mask and an arm sling.

We went in to buy a solar pool cover the girl was so not helpful and then she was very rude and…read morestarted calling me rude just cause I told her that her customer service was not very good. She should encourage us and tell us stuff.

When we experienced issues with our spa, this company did not help resolve the matter whatsoever…read more The owner provided some bs excuse. We ended up having to find our own repair person and paid for it. Don't buy from this business.

Best thing I bought before the pandemic and loving it still now that my husband finished the deck…read morearound it. Jeff is amazing to work with and we shopped around a lot. Best for your money to get what you want. From start to delivery and install Jeff really was helpful and knowledgeable! I love it for relaxing to having nieces and nephew over. The auto filter is great Heats up fairly quick and lots of custom settings. The jets in the spa are great. Swimming is really easy. We bought the covana automated pool cover soon after separately. My husband installed our deck around it this year. Go here if you want a great spa and spend almost half of what you see in the spa shows. Thank you Jeff! My favorite luxury buy that was worth every penny! This review was a long time coming sorry it took so long my husband finally finished the deck this year lol!

Got my membership to this good, clean outdoor pool with plenty of lanes for lap swim. Pool depth…read moreranges from shallow (Lane 1 is 4 ft.) to deep (Lane 17 is 6.5 ft.) Facility is well maintained and staff is friendly. A few lanes are used for water exercise and a few for masters swim so be sure to look at the schedule before going.

This review is about one of your very excellent employees, Katelyn DiGiosaffatte, the Senior…read moreRecreation Program Specialist @ the Aquatic Center. I have known Katelyn for about 2 years since I've been swimming in the lap pool.....she has always been very friendly and is a pleasant presence @ your Center. Recently I reported to her that the shower head in one of the handicap shower stalls was leaking.......she had it replaced the next day which in my book is EXCELLENT customer service!!! What ever she is being paid is not enough......great employees are hard to come by and even harder to retain......so I strongly suggest that she be given a raise immediately!!! Thanks - Scott Anderson 530-588-1711

Beau from Apex pool provided us with excellent service. He really helped us out with our project…read morewhen we got stuck in a bad situation. He is very professional. You will definitely get more then what you pay for. I would highly recommend him.

Beau and Apex pool service are as good as it gets. We have worked with a few pool services but the…read morehonesty and professionalism shown by these guys is unparalleled. Beau has gone out of his way to help us out in a pinch, ane acted like a good neighbor helping. He represents everything good about a locally owned business: Honest, empathetic, and professional, focused on building long-term relationships through grade customer service. With Beau and Apex at no point would you get overcharged or be in a situation where you're paying for something extra. I would recommend Apex without any hesitation.

Excellent service. Immediately identified the problem and told me what part I should buy.read more

So here we are. Jacuzzi all of a sudden stops working. Our regular Pool guy looks at and says it's…read morebeyond him. We gotta call somebody. When I asked him for a recommendation without hesitation, he said call spas and Moore. I called Doug that night. He called me back. I told him what the problem was. He explained what they can do and how they do it and he sent one of their guys out the following morning, Pablo. Pablo came on time explained what was wrong. How it needed to be fixed and fixed it. They are efficient. They explain what is needed and they fix it. I would call these guys in a heartbeat. Thank you, Doug and Pablo.