Amazing experience working with Brian and Dan. We needed a new booster pump for our pool. Brian responded immediately and based on photos was able to give me a quote, schedule a time that week and get the work done all for a very reasonable price. Super happy with the entire process and will only use Quality for any needed repairs going forward. read more

I spoke to Brian yesterday regarding a heavy leak on my pool pump. I texted him some pictures of the leak. I was expecting him to say I needed a new pump, which would be very costly for me. Instead, Brian gave me an alternative option of replacing the cracked portion of my pump casing, which was causing the leak, instead of paying for an entire new pump. This would save me several thousand dollars. Brian said he would call around to find out if he could find the part and contact me the next day. This morning, Brian texted me that he found the part that was needed for the repair. A huge cost savings for me. My takeaway is that Brian does not try to up sell his customers like several other pool guys that I have contacted. Instead, he is conscientious of the person that has to pay the bill. Brian earned my trust today and that's why I gave him 5 stars. read more

Brian came by the same day I reached out to him. He was able to diagnose that our pool heater had issues, and created a pipe loop so that we could use our pool without a heater temporarily. We will decide if we want to set up a new heater in the future but it's great that we can still use it in the meantime. As a new pool owner, Brian also took the time to explain to me how everything worked and how to maintain the pool itself. Highly recommended! read more

I used Brian a few years ago to install a new pump. His work was excellent and I thought the price he charged was very reasonable. This past couple of weeks I have had an issue with my pool that I couldn't figure out until today when l Discovered I have a broken underground return line. I text Brian and asked for some quick advice. Even though he was out of town, he responded back and walked me through what I needed to do in order to temporarily take care of my issue. After that I text him with a video of what I found. He text me back and gave me the phone number of someone who could do the permanent repair. He also told me that he already forwarded my video to the person he recommended. Amazing service! Thanks again Brian! read more

I would give 10 stars if I could because Quality Pool Service & Repair is awesome! My pool pump has been out for a while and it was urgent for me to get another pump up and running. Brian said I was out of his service area but he still wanted to troubleshoot with me to see if he could help. Because it had been so long since my pump was running, I opted to just get a new one and upgrade to a variable-speed pump. Brian was patient with explaining what my options were in terms of the different pumps available. He knew I really needed help and was able to get one of his installers, Daniel, out within a few days to help me replace my pump. Daniel's work was superb. The work was clean and looks great. He helped me program the pump to run on a set time and gave me tips about changing the timer when it becomes winter. I highly recommend Quality Pool Service & Repair. read more

Brian is awesome. After prior frustrating experiences with other pool companies, I found Quality Pool on Yelp and called Brian. He called back in an hour and figured out the issue with a quick explanation and FaceTime (looking at what's happening with all the valves). Just from the initial call, I felt like our spa was in good hands. He immediately provided me an estimate, got the part and came out the next day to fix it. Within 20 mins, a new valve was installed, he figured out the issue with the jets and fixed that as well. That evening, we turned on the spa and it started draining after 20 minutes. I texted Brian... he asked for pictures and told me everything seems fine but will be out the following morning to take a look. And of course, he came as promptly as before and turned on the spa... everything looked just fine so told me to keep it on and call him if it happens again. Of course, it happened again and sent him a video. He came over soon after and figured out the issue in 2 mins! He is super detail oriented so what he found, I'm not sure others would have! A long story short... Brian is clearly an expert. You should call him if you want peace of mind with your pool issues. read more

Brian was extremely helpful and came out to replace a pump on short notice. He paid a lot of attention to detail when performing the work. The cost was reasonable. He also provided us with additional useful information regarding the maintenance of our pool equipment. We will definitely contact him when we need more work on our pool equipment in the future. read more

Brian was amazing to come in fix our pool cleaner filters. We just love having him. He's fair and he's very knowledgeable.

After contacting several pool service companies based on YELP reviews we chose to use Quality Pool Service and Repair. Brian returned my call via text on the same day. Was able to come out the next day, diagnose the problem, make the repair at a very competitive price and our pool was up and running without delay. We will contact Brian at Quality Pool Service and Repair for any pool service and repair related needs in the future. read more

Brian came and saved the day after my regular pool service failed yet again and let the pool go a nice shade of green. He cleaned all the filters, shocked and properly swept the pool and treated it for algae. I wish so much he serviced Pleasanton but as a one off save he did amazing. He's also fantastic and clear about communication. read more

Very responsive, professional, knowledgeable and easy to do business with. Got the problem fixed quickly the same day and at a fair rate. Thank you read more

Spoke with Brian on a Monday, he diagnosed the problem, and requested photos of my current equipment setup. Ordered a new pump and motor, and had his installer, Dan, out to my house, and had the new pump installed on Wednesday afternoon. Excellent service! read more

Absolutely happy with the service Brian provides! Our pool had turned green despite having another company come and do weekly service. Seriously, I wouldn't have been surprised if the Swamp Thing had decided to move in. I found Brian through a few recommendations from ND and FB. He fixed the problem quickly along with a few other repairs that we needed. So wish we'd found him sooner but just happy to have a reliable pool service now. read more

Was interested in their weekly service, but much like other good companies their customer list is full and so is their wait list. However, that didn't stop Brian from troubleshooting issues I was having with my spa heater and pool. He was on the phone with me for about 15 minutes walking me through things step by step. It ended up being something simple and I got it fixed. It's great to see that there are companies out there that genuinely care about their profession and are willing to help people even though their is nothing in it for them. I'lol definitely be calling him back in the future with any repair needs and suggest you do the same. read more

Replaced our pool and spa filter in a day and was very helpful in letting me know what I needed. Came out on short notice and made it happen! Plan on calling him for my future pool needs. read more

Very nice service with QPSR, have their pool maintenance service, always consider the things from customer perspective.

After having called over 10 pool service and repair companies in the Pleasanton area, Brian was the only one who got back to me. He also kept his word about making it to our house to diagnose our issue the very same day. Brian was able to quickly and efficiently resolve our issue. He was very knowledgeable, and looked over our overall pool system settings as well. Brian Kudos to you. You have me as a customer for life! Thanks! read more

For the most part, we maintain our pool (instead of using a pool service) but periodically we need help and we are so GRATEFUL for Brian Anthony at Quality Pool Service & Repair! We noticed that our pool was not getting as clean as it should and spent a lot of time looking at youtube videos and reading the Pentair pump manual to try and determine how to improve the situation. We contacted Brian to see if he could help us - he immediately responded and said that he would be happy to Facetime with us and show us how to program the system to work more efficiently. We facetimed with him this evening and we are good to go! If you want excellent, competent, friendly service, use Quality Pool Service and Repair! read more

My swimming pool pump has gone through its life cycle and needs to be replaced. I called my swimming pool service company twice for a quote. They never got back to me. Reached out to Brian based on the five star review here. He responded quickly and gave me a reasonable quote with pictures sent through text. Once I confirmed, he scheduled to get the pump quickly and installed it over the weekend. He told me that his schedule is backed up for three weeks but he gives priority to people without a running pump to avoid the swimming pool growing algae. I am very satisfied with how quickly he responded and installed the pump on weekend. He is very nice and patient with my requests and questions. He also checked everything thoroughly and fixed a leaking pipe, all at very reasonable price. Highly recommend Brian to anyone who has swimming pool issues. Unfortunately his maintenance service schedule is already fully booked. I would book his servie in a heart beat otherwise. Thank you Brian for solving my problem so quickly! read more

Sorry, but yelp is not providing an easy way to contact you. I have a Compool 3600. Would like to upgrade to a new better looking wall unit that also has wifi capabilities and can be controlled/programmed via iPhone. I suppose it may require to change my transformer. Would like a price for a new control unit by the spa as well. read more

I texted Brian Thursday and he showed up on Friday. He is very responsive (great with text), shows up on-time, courteous and great troubleshooting skills. Another company wanted $800 to replace the board on my Pentair EasyTouch, Brian figured out where the short was and solved my issue in an hour for $87. He also re-calibrated my EasyTouch and fixed everything the previous installer did wrong. I will definitely hire him again for anything related to my EasyTouch / Screenlogic system. (Too bad he does not service my area, only does repairs here). Thank you again Brian! read more

Brian is very knowledgeable and is helpful with advice. He showed up in time and resolved the issue promptly. I would highly recommend Brian for any pool needs! read more

Brian is one of the most genuine people I have ever met as a contractor. Let me say a five star does not enough justice. Let me say what was my problem and what he did. I have a water feature in my nice house in San Ramon and needed to see why it was not working. I thought it needed a pump and I had allocated money for a new pump to fix it since my pump is 15 years old. He was amazing. First, he tried to understand the problem and see if we had a piping issue and not a pump issue. That was a blessing from the start, but it was his guess and was correct. So, in short he fixed it for a fraction of the cost. This was not the good part. I this market that everyone is busy and has no time, he made time for my emergency. God bless his soul. He is genuine and dependable. Very high quality guy. I can say much more, but do not want to bore you. Brian is very professional, a respectable human being and very knowledgeable. I would like to thank him by posting this review. He is about more than just making a buck. He is really awesome. read more

Brian is the only one that responded to my phone call. He's down to earth, friendly but professional. He actually charged me, less than what he quoted me because it took less efforts - how's that for honesty and integrity. I'm now planning to use Brian for a major upgrade/installation of my pool system. read more

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Brian is awesome. After not getting a response from several pool companies in the area, a neighbor recommended Quality pools. Brian responded and worked hard to fix our pool that had turned green due to not being maintained. He spent numerous days and hours working diligently to take care of our pool. I wish we had discovered and contacted Brian sooner. He is honest, hard working, professional, responsive and knows what he is doing. Once he got my pool blue and crystal clear again he installed my pool sweep, pump and electrical to keep the pool clean. Thank you Brian for fixing my pool, installing my sweep and maintaining my pool. I feel so lucky to have Brian in my corner. read more

Brian is a great guy. I have a pentair pool pump and it's tuff for me to figure out the many programs it provides.What this leads to is anxiety when something is wrong with the system.This morning I went out to the pump and it had on a alarm that had stopped the system.I tried to reset and the pump but it heated up the water inside the skimmer.Well there must be something terribly wrong with the entire system.When something is broken around here it normally costs a fortune to fix .I called Brian and told him the symptoms.He told me to add water to the pool. What a fool.He saved me the cost of a visit to the home of the original village idiot.Thanks Bud. read more

Brian is an honest repairman and true professional, something hard to find these days. He installed and rewired my pumps, made improvements, and all is now working better than before. And at reasonable prices. Wow! Thank you, Brian! Only wish I found him sooner. These are the reasons why he is consistently awarded 5-star ratings. He really is that good. If you need any repairs on your pool equipment look no further, Brian is your guy! read more

We are so pleased with our service from Brian! Our pump wasn't running properly and when I called he jumped right onto FaceTime with me to see if we could troubleshoot over the phone. None of the usual problems seemed to be the cause so he fit us into his schedule two days later. When he arrived he quickly diagnosed the problem and got our pump running! He also took the time to explain everything to us which I really appreciated after being given the runaround by a few other companies. We will definitely be back! Thank you! read more

Brian is so helpful and very responsive. Easy to talk to and always willing to help when called. If you are looking for a trustworthy pool guy, Brian is your guy. read more

Quality Pool Service is great! I'm going to make this short and sweet. If your reading this then your needing something done on your pool. You found the right person it's Brian !! There is a reason he has all 5 stars on here. read more

Brian has completed a couple different repairs on my pool and spa. I will continue to utilize his services in future. In June he diagnosed and repaired the jets in the spa by removing clogged debris. It's been working perfectly ever since. He just also fixed and replaced our pool light and wiring with a low voltage LED unit. I'm very pleased with his work. He is very thorough, organized and keeps you informed on what he's doing. Very reasonable prices, and top notch service. I would recommend him to anyone. Feel free to ping me if you have any questions. read more

Yes, another 5 star review. It's a great thing to find someone in the service industry who is honest and reliable. I had a problem with a leaking valve in my pool. So I called Brian and he explained he could come out and fix it, or I could just get the part for a few bucks and do it myself. He explained how it went together and what part to replace. Armed with the knowledge, I took the valve apart and found additional damage. At that point, I called him back. To make a long story short, Brian gave me some options and prices and by the end of the day, he had my pump running again without any leaks at a very reasonable price. Excellent work Brian. Will I be back? Heck yeah, I've got some old pool equipment! read more

I was having a months-long nightmare with my pool, and it is now running 100% correctly thanks to Brian! I cannot recommend him more highly. Literally for about 3 months, my solar was making this horrid sucking/gurgling noise that could be heard in the house under the panels and pipes. The solar company said it was an issue with my equipment. My pool guy said I needed expensive replacement of the filter and pump. I found Brian, and he suggested repairs that cost less than half the other estimate. After he replaced the pump, there were further issues with air leaks in the lines, which he fixed for FREE! My solar works great, the pool is warm and clean, and I would recommend Brian to anyone! read more

Brian has helped me with everything from pool water maintenance tips to properly diagnosing and repairing issues I've had with the electrical on my equipment. He is extremely reliable and is very professional. When Brian does work for you, he projects confidence without being condescending or arrogant. He will take the time and explain what he's doing, while he's doing it! I would highly recommend Quality Pool Service for anything related to pool maintenance or repairs. read more

Brian is the man. Great service, super customer support, and an expert in the pool business. Thanks Brian!! read more

I called two times and left a message looking for an estimate on a project we want to start. No response or call back. If they are too busy, just call people back and say we can't take your project. read more

Brian replaced our filter pump, controller, GFCI breaker and three-way valve. An unexpected opening in his schedule allowed him to make the repairs the day after I called him. However given his level of professionalism, confidence, quality of workmanship and honest pricing, two weeks in his queue would have been worth the wait. I highly recommend Quality Pool Service and Repair. read more

When I told Brian I was going to give him the best Yelp review ever he said, "you know I sorta wish I'd get a one-star review just so people would know the site's legit." But I can't help you there, Brian. WHO calls back on a Sunday morning at 8 a.m. to help a desperate woman who has spent 2 days trying everything to get the lid off her pump's strainer basket? I mean...I crowdsourced the solution on the internet and men all over the country had been dealing with the same problem and none of their ideas worked. I was ready to bash the thing with a sledgehammer but thought I'd call in a pro just in case the lid could be salvaged. Brian is about 6'4" and has the strength of 10 and it was a challenge even for him but he persevered and set me free... AND THEN... he refused to accept any payment! It wasn't like I was a regular customer. I had just found him on Yelp and called in desperation (I maintain my own pool normally). Luckily this man does everything from pool service to equipment replacement so now I know who I'm gonna call when my pump finally gives out and I need a new filter. Oh...and I asked hiim If my pump sounded like it was running right--a perfect chance for a less ethical person to tell me a scary story to get more business--and he said it sounded like it was getting old but I could have 3 more years on it and that I didn't want to replace it until it broke because the new ones are so much more expensive. Thank you Brian for your kindness and generosity! Annie read more

Called on a Sunday and left a message because our pool pump was not working properly and thought it may need to be replaced. Brian phoned me back within 15 minutes and helped me troubleshoot the problem over the phone. Long story short, we were having some work done on the patio around the pool and some paper material was stuck in the filter thus not allowing the pump to work properly. Once the paper material was removed, the pressure came back up to normal. However, when we do need a new pump, Brian will be the person we will call. Thanks for your assistance, Brian. read more

Brian is hands down the best pool guy in the business.