1. Plimpton & Hills Manchester

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    Manchester, CT

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    Plimpton & Hills Manchester

    5.0 (1 review)
    Closed 7:00 am - 4:30 pm

    Services - Plimpton & Hills Manchester

    Plumbing inspection

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    6 months ago

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    I recently had a fantastic experience renovating my bathroom with Connecticut Custom Creations…read more Before choosing them, I contacted about five general contractors. While many were friendly and professional, the quotes I received felt unusually high for the scope of work being offered. That was not the case with Connecticut Custom Creations. Their pricing was fair, transparent, and very reasonable. As with any new contractor, I wasn't sure what to expect at first. However, Dustin was an absolute pleasure to work with. He guided me through every step of the process and made everything feel easy and stress free. He also provided great advice when selecting finishes and fixtures, helping me choose options that coordinated beautifully and enhanced the overall design. I couldn't be happier with the results, and I am already planning to have my second bathroom remodeled with them as well. If you are considering a bathroom renovation or any major home project, including a kitchen or basement, I highly recommend giving Connecticut Custom Creations a call. You will not be disappointed.

    This company is a nightmare to work with due to their mistakes and poor communication. They lost…read moretheir worker, Henry, who did the last renovation work on my attic for me. This time, Renoldo came with his assistant to install one door for $ 1,500.00 and to patch over three huge cracks in the attic ceiling and wall that the company renovated in September, just six months ago. In short, wrong door knobs (twice!), a gap between the door frame and door (which they didn't want to fix), and nearly two, frustrating hours texting Dustin, the manager, who claimed he was right about everything and wouldn't take responsibility for an unsatisfactory job. I had to take doorknob pictures to prove my point because he insisted that he had purchased the right doorknob. WTF! I had to put up with his sarcasm, denials, name-calling, and gaslighting to get him to do the job. One door and a lot of unnecessary stress and aggravation. Never again, even if they paid me a million dollars, will I EVER work with this company again. Addendum: after much ado over everything, the company bought the proper color for the wood filler and filled all gaps and cracks left after they redid the door, which they should do with every door they replace that leaves ugly gaps in people's hardwood floors, even if the prior door installer was considered by them to have installed it improperly.

    Schneider's Flooring America

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    From start to finish our experience with Schneider's Flooring America was wonderful. We had a tile…read morekitchen floor redone, changing from medium square tiles to a much larger tile on a diagonal, and the installer laid it out BEAUTIFULLY. I love walking into this kitchen every day now. Right after this we had a den carpet replaced, and everything went smooth as silk. From sales representatives to installers everyone is professional - on-time, accessible, happy to help and explain, and they do a superlative job prepping and installing. No short cuts. Make things easy on yourself. Go here.

    I had flooring installed in May and have had only challenges and lack of timely communication…read morethroughout the entire process. Staff would not return calls or provide estimates as promised, requiring my having to initiate following up with staff on 5-6 occasions when they did not act congruent to their word. My floor was installed and it revealed knots and colors not depicted in the sample; I again had to pursue follow up weeks later to only be told the manufacturer determined that I should somehow have anticipated these knots and colors to exist in spite of the sample not even indicating in writing these potential variations and staff not educating me to this point. The contracted staff who actually installed the flooring itself were professional, thoughtful, considerate, and hardworking. They did a wonderful job on the floor itself. However, the floor is not consistent with my expectations and, even worse, main business staff fails to communicate in a timely way to resolve outstanding issues (such as needing to re-install a small molding piece that has been outstanding for nearly two months now). While I empathize that the business may be experiencing staffing limitations and transitions, the lack of communication and action turned an otherwise joyous renovation into a stressful and disappointing experience. I will not personally use this company for future renovations, which is disappointing.

    Plimpton & Hills Manchester - plumbing - Updated July 2026

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